We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
We are looking for a detail-oriented and customer-focused Customer Service Representative for a Contract position with potential for long-term placement in Pico Rivera, California. This role involves managing customer interactions, processing orders, and maintaining accurate records to support daily operations. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers an excellent opportunity to grow your skills.<br><br>Responsibilities:<br>• Greet customers at the door and provide excellent customer service during their visit.<br>• Log all incoming orders into a daily tracking system, retrieve relevant documents, and distribute them to the appropriate department.<br>• Communicate with customers to confirm incoming orders, ensuring a response time of 30 minutes or less.<br>• Organize and file job jackets into designated filing cabinets for easy retrieval.<br>• Create production tickets with detailed box specifications and generate load tags to support backend operations.<br>• Process sales orders and delivery tickets with accuracy, including adjusting or creating parts as necessary.<br>• Enter and update sales orders in the system, ensuring all details are correctly documented and printed.<br>• Maintain accurate logs for all completed backend tasks and processed sales orders.<br>• Collaborate with team members to address customer inquiries and resolve any issues effectively.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent role, you will play a vital part in delivering exceptional service to our clients by resolving issues efficiently and ensuring customer satisfaction. This position offers the opportunity to work in a collaborative environment while handling inquiries and managing customer relationships.<br><br>Responsibilities:<br>• Handle customer inquiries and issues from initiation to resolution, coordinating with relevant departments and providing timely follow-up.<br>• Utilize multiple internal systems daily to ensure accurate and efficient customer service.<br>• Communicate feedback to management regarding service concerns or potential improvements.<br>• Participate in special projects as assigned to enhance operational effectiveness.<br>• Respond to inbound and outbound customer calls, ensuring detail-oriented and courteous interactions.<br>• Process order entries and manage customer accounts, including setup and troubleshooting.<br>• Address shipping, delivery, and billing inquiries with attention to detail and accuracy.<br>• Collaborate cross-functionally to ensure seamless service delivery and problem resolution.<br>• Adhere to mandatory overtime requests when necessary.<br>• Maintain detailed documentation of customer interactions and resolutions.
<p>Do you thrive on solving problems, staying organized, and helping people get what they need on time? Our client, a highly respected <strong>manufacturing company in Solana Beach</strong>, is searching for a <strong>Customer Service Representative</strong> to be the voice of their brand and the bridge between production and customers. This company produces high-quality products that make a real difference in people’s lives. Behind the scenes, their team works tirelessly to design, build, and ship with precision. But none of that would be possible without exceptional customer service — the department that keeps everything running smoothly and ensures clients feel heard, supported, and valued every step of the way. That’s where you come in.</p><p><br></p><p>As a <strong>Customer Service Representative</strong>, you’ll do far more than answer phones and emails. You’ll act as a project navigator, troubleshooting issues, ensuring timely deliveries, and collaborating across departments. This is a role for someone who enjoys the challenge of juggling multiple priorities while keeping a positive, professional attitude.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the primary contact for customers, providing updates on orders, shipments, and product details.</li><li>Accurately process and manage orders in the company’s ERP system.</li><li>Track shipments and coordinate with logistics/warehouse staff to ensure customers receive accurate timelines.</li><li>Respond to product inquiries, pricing requests, and stock availability questions with precision and professionalism.</li><li>Identify and escalate issues when needed, ensuring customers always receive timely solutions.</li><li>Build trust by nurturing long-term client relationships and providing exceptional service.</li></ul>
<p>Robert Half is currently seeking a dedicated and customer-focused <strong>Customer Service Representative</strong> to join a dynamic manufacturing company in Pico Rivera. This temp-to-hire opportunity is ideal for a proactive individual who excels in a fast-paced environment and takes pride in providing exemplary customer support. As a key point of contact for clients and customers, you'll be responsible for managing inquiries, resolving issues, and ensuring smooth communication between internal departments and external stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Provide outstanding customer service by responding to inquiries via phone, email, and other communication channels promptly and professionally.</li><li>Process customer orders accurately, ensuring they meet company timelines and guidelines.</li><li>Maintain accurate customer records and accounts in the company’s database or CRM system.</li><li>Investigate and resolve product or service issues, providing effective solutions to ensure customer satisfaction.</li><li>Coordinate with internal teams, including sales, shipping, and production, to ensure customer requirements and delivery schedules are met.</li><li>Communicate product information, pricing, and availability to customers in a clear and concise manner.</li><li>Prepare and distribute quotes, order confirmations, and follow-up correspondence as needed.</li><li>Monitor and track the status of customer orders to proactively identify and address potential delays or issues.</li><li>Support other administrative tasks as needed, including filing, data entry, and report preparation.</li></ul><p><br></p>
<p>If you’ve ever wanted to combine your administrative skills with the chance to truly make an impact in people’s lives, this opportunity is for you. Our client, a growing <strong>medical services provider in San Marcos</strong>, is seeking a <strong>Customer Service Representative</strong> who will provide compassionate, efficient, and professional support to patients, families, and providers. Healthcare is fast-paced, complex, and often stressful for the people navigating it. Patients rely on a system that is not always easy to understand — insurance claims, authorizations, billing, and appointment scheduling can quickly become overwhelming. That’s why this role is so critical: as a Customer Service Representative, you’ll act as both guide and advocate, helping patients get the answers they need and ensuring they feel cared for from the very first call.</p><p><br></p><p>You’ll work closely with clinical staff, billing teams, and insurance providers to untangle issues and make the process smoother for everyone involved. Every conversation is an opportunity to make a positive difference.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the first point of contact for patients and providers by phone and email.</li><li>Answer questions related to scheduling, billing, and insurance verification with patience and clarity.</li><li>Research and resolve claims-related issues, including prior authorizations, coding questions, and payment discrepancies.</li><li>Keep detailed, accurate records in the patient management system to ensure smooth communication between departments.</li><li>Partner with clinical and administrative teams to provide timely updates and follow-up to patients.</li><li>Maintain confidentiality while handling sensitive medical and financial information.</li></ul>
<p>Robert Half is actively seeking an upbeat and detail-oriented <strong>Bilingual Vietnamese Customer Service Representative</strong> for a temp-to-hire opportunity with our client in Covina, CA. This role will focus on delivering exceptional service, ensuring customer satisfaction, and bridging effective communication between the company and its Vietnamese-speaking clients. If you're a proactive problem solver with strong communication skills, this opportunity could be a great fit!</p><p><strong>Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service while addressing inquiries, concerns, and requests via phone, email, or in person.</li><li>Act as a liaison between clients and internal teams, facilitating clear and concise communication in English and Vietnamese.</li><li>Assist clients with order processing, returns, account updates, and product information.</li><li>Resolve customer complaints promptly and escalate complex issues to appropriate departments for resolution.</li><li>Maintain and update customer records in the company’s CRM system with accuracy.</li><li>Collaborate with cross-functional teams to ensure customer needs are met efficiently.</li><li>Contribute to process improvements to enhance customer service delivery.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and proactive Customer Service/Order Representative to join our team in Inglewood, California. This Contract-to-permanent position involves managing order processing tasks within the customer service department of a wholesale company. The ideal candidate will excel in handling customer inquiries, processing various types of orders, and ensuring seamless communication with sales representatives.</p><p><br></p><p><strong>Requirements:</strong></p><p>Must be 18 years or older</p><p>High school diploma/GED required</p><p>Ability to remain professional and courteous with customers at all times</p><p>Excellent verbal and written communication skills </p><p>Basic Computer Skills</p><p><br></p><p><strong>Hours:</strong></p><p>Sunday-Friday: 8pm till work is completed, usually 3am but could be later. </p><p><strong> </strong></p><p><strong>Duties are as follows:</strong></p><p>1) Answer incoming calls</p><p>a. Supervisor will advise employees who is 1st, 2nd, etc. for answering inbound calls</p><p>2) Enter customer orders</p><p>a. Supervisor will specify who is responsible for handwritten order, email orders, faxed orders, standing orders and futures</p><p>3) Sort & organize customer product labels</p><p>a. Supervisor will specify who is responsible for which labels</p><p>4) Double check all work for errors and correct those errors if any or found</p><p>a. This must be completed before an employee can leave</p><p>5) Other duties may be assigned</p><p><strong>Breaks and Lunches:</strong></p><p>Breaks and lunches will be assigned by the supervisor. </p><p>All employees are allowed a 10 min break for every four hours of worked and after 6 hours of work all employees are entitled to a 30 min unpaid lunch, lunches cannot be taken at desks. Snacks are allowed. </p>
<p>Are you passionate about providing exceptional service and resolving customer inquiries? As a <strong>Call Center Agent</strong>, you will act as the voice of the company, ensuring customer needs are met and delivering a positive experience with every interaction. Join a fast-paced, customer-focused environment and make a meaningful impact!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and/or outbound calls in a professional, courteous, and timely manner.</li><li>Address customer inquiries, provide solutions, and resolve issues efficiently.</li><li>Document and update customer information in the database following each interaction.</li><li>Follow company guidelines to achieve quality standards and meet performance metrics.</li><li>Collaborate with team members to resolve complex inquiries and escalate issues as necessary.</li><li>Educate customers on products, services, and company policies while promoting a positive image of the business.</li></ul>
<p>We are looking for proactive and customer-driven individuals to join our team as a Bilingual <strong>Call Center Representative</strong>! In this role, you will serve as the first point of contact for customers, delivering exceptional service and support while addressing their needs. If you are a strong communicator in both English and Spanish with problem-solving skills, this job may be the perfect fit for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong></li><li>Handle a high volume of inbound and outbound calls professionally and efficiently.</li><li>Answer customer inquiries, provide detailed information, and assist with service-related issues.</li><li>Follow up with customers to ensure their needs and expectations are met.</li><li><strong>Problem Resolution:</strong></li><li>Identify and resolve customer concerns quickly while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department as needed and follow up to ensure resolution.</li><li><strong>Record Management:</strong></li><li>Maintain accurate records of customer interactions, documenting key details in company systems (e.g., Salesforce) </li><li>Ensure compliance with company policies and data security standards in all interactions.</li><li><strong>Meeting Goals:</strong></li><li>Work toward achieving individual and team performance goals, including call resolution time, customer satisfaction scores, and call handling metrics.</li><li>Actively participate in training and development to stay updated on company products, services, and processes.</li></ul><p><br></p>
<p>Behind every successful company is a person (or team) who keeps clients feeling valued, supported, and understood. Our client in <strong>Carlsbad</strong> is seeking a <strong>Client Services Coordinator</strong> — a role designed for someone who thrives on building relationships, managing details, and ensuring nothing falls through the cracks. This isn’t a job where you’re buried in spreadsheets all day. Instead, you’ll be at the center of the action — coordinating between departments, scheduling projects, communicating updates to clients, and making sure everyone is aligned. Think of it as being both the air traffic controller and the friendly voice guiding clients through the process. The ideal candidate loves organization, excels at communication, and has the ability to switch gears quickly without losing focus. If you enjoy being the “glue” that keeps a team connected and a client happy, this role offers both challenge and reward.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Be the main point of contact for clients — answering questions, providing updates, and following through on commitments.</li><li>Coordinate schedules for meetings, service delivery, installations, and follow-ups.</li><li>Track and monitor project milestones, ensuring that deadlines are met and clients are kept informed.</li><li>Maintain accurate client records, service logs, and reporting tools.</li><li>Partner with internal teams (sales, operations, accounting) to troubleshoot issues and deliver seamless service.</li><li>Proactively identify areas to improve the client experience, offering feedback and solutions to leadership.</li><li>Capture and share client insights to help the company continuously evolve its services.</li></ul>
We are looking for a dedicated Office Services Associate to join our team in Irvine, California. This contract position involves delivering exceptional office support services, including reprographics, mail handling, and hospitality tasks. The ideal candidate will bring strong organizational skills and a proactive attitude to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Perform reprographics and mail service tasks, ensuring all work adheres to established guidelines.<br>• Maintain organized logs for office services tasks, ensuring accuracy and completeness.<br>• Operate and troubleshoot office equipment, including copiers and scanners, and manage supplies such as paper and toner.<br>• Assist with conference room maintenance and office replenishment to ensure a tidy and functional workspace.<br>• Communicate effectively with supervisors and clients to address concerns and meet deadlines.<br>• Handle sensitive and confidential documents responsibly and securely.<br>• Conduct quality assurance checks on completed work to ensure high standards are met.<br>• Collaborate with team members to prioritize workflow and meet project deadlines.<br>• Lift and transport items weighing up to 50 pounds as part of daily responsibilities.<br>• Adhere to company policies and procedures while delivering services in a fast-paced environment.
<p>This position handles Production Planning and Plant Support functions to insure our plant runs at a high efficiency as possible high maintaining high standards of quality.</p><p><strong> </strong></p><p><strong>RESPONSIBILITIES</strong></p><p>· Responsible for providing complete and achievable production schedule for a manufacturing location utilizing Microsoft Dynamics AX and approved business processes.</p><p>· Ensures production schedule meets customer requirements, respects code date and space limitations while aligning with associated planning activities.</p><p>· Prepares and releases the production schedule to the Plant floor in a timely manner.</p><p>· Completes and distributes production schedule notes.</p><p>· Maintains a forecast in DAX as a tool to help the Purchasing Department strategically purchase.</p><p>· Reviews master data set-up and monitor to ensure alignment in production processes. (i.e. for new processes, for process changes) BOMs, Recipes, Resources, Production Versions, other plant floor changes.</p><p>· Provides continuous (daily) feedback with manufacturing to ensure scheduling information is kept up to date. Including but not limited to; demonstrated running rates, start times, end times, resources, CIP times, material sequence.</p><p>· Sends out reports as it relates to customer demands and in house planning to insure business runs smooth.</p><p>· Act as the primary point of contact for the location to connect them to the broader planning community, to support plant activities (manufacturing and warehousing). Acts as the eyes and ears of the planning community, to ensure local issues are addressed.</p><p>· Clearly understand all requirements and constraints at plant level for a production plan (consideration of minimum/maximum batch and run sizes, resource assignment, material sequencing on resources, changeover and startup allowances and material availability). Work with planning operations team to ensure accuracy of functional master data. (BOMs, resources, versions, etc.)</p><p>· Daily interaction with Supply Network Planning team to ensure long term horizon of planned orders are accurate and representative of capacity constraints.</p><p>· Communicate and execute all needed changes to the production schedule for any various "unplanned events".</p><p>· Other planning duties as required.</p><p>· Orders Fluid to insure supply of Milk and Cream are adequate to support the plant schedule.</p>
<p>If you’ve ever dreamed of being at the <strong>frontline of a luxury experience</strong>, here’s your chance. Our client, a leading name in San Diego’s <strong>hospitality industry</strong>, is seeking a <strong>Receptionist</strong> who will embody professionalism, warmth, and world-class service. This isn’t your standard “answer the phone and greet people” kind of role. You’ll be the welcoming smile that sets the tone for every guest’s visit, whether they’re walking in for a high-profile event, booking a last-minute meeting space, or simply seeking assistance. The lobby is your stage, and your role is to create an atmosphere that feels seamless, polished, and unforgettable.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Greet guests with professionalism and genuine hospitality — first impressions matter.</li><li>Manage busy phone lines, direct inquiries, and provide accurate information.</li><li>Coordinate reservations, meeting room bookings, and guest check-ins.</li><li>Work closely with the events and concierge teams to support client requests.</li><li>Ensure the reception area is immaculate at all times (organization and detail are everything).</li><li>Handle incoming and outgoing mail, deliveries, and vendor check-ins.</li><li>Assist with special projects such as VIP visits or corporate events.</li></ul>
<p>We are looking for a personable and organized <strong>Front Desk Coordinator</strong> to support our team on a part-time, temporary basis through the end of the year. This role is perfect for someone who enjoys being the first point of contact for clients and visitors while also handling a variety of office support tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors, clients, and staff in a professional and friendly manner.</li><li>Answer and direct incoming calls, take messages, and handle general inquiries.</li><li>Manage incoming and outgoing mail and packages.</li><li>Assist with light invoicing and basic data entry.</li><li>Coordinate office lunch orders and manage deliveries.</li><li>Perform general office duties such as filing, copying, scanning, and maintaining supplies.</li><li>Keep the front desk and lobby area clean and organized.</li><li>Provide additional administrative support to the team as needed.</li></ul><p><strong>Schedule:</strong></p><ul><li>Part-time, 20–25 hours per week.</li><li>Temporary assignment through Robert Half, expected to run through the end of the year.</li></ul><p><br></p>
<p>We are excited to represent our client in Valley Center who is looking for a <strong>Front Desk Receptionist</strong> to become the warm, welcoming face of their office. This role goes beyond answering phones — it’s about creating a positive first impression for clients, visitors, and team members alike. The ideal candidate has strong organizational skills, excellent interpersonal abilities, and thrives in an environment where <strong>every day brings new interactions and challenges</strong>.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Greet visitors, clients, and vendors with professionalism and warmth.</li><li>Answer, screen, and direct phone calls; take accurate messages as needed.</li><li>Maintain an organized front desk and lobby area.</li><li>Assist with scheduling appointments and maintaining calendars.</li><li>Receive and distribute mail, deliveries, and office supplies.</li><li>Support administrative functions such as filing, data entry, and document preparation.</li><li>Provide general support to internal departments as needed.</li></ul>
We are looking for a detail-oriented and organized Receptionist to join our team in Santa Ana, California. This is a Contract-to-Permanent position offering an excellent opportunity for growth and long-term career development. The ideal candidate will provide essential front desk support while delivering exceptional customer service to clients and team members.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately.<br>• Greet visitors and clients with professionalism and assist them as needed.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Handle email correspondence efficiently, responding to inquiries and forwarding messages to the appropriate departments.<br>• Organize and maintain files and records to ensure easy accessibility.<br>• Schedule appointments and manage calendars for staff and executives.<br>• Collaborate with team members to ensure smooth daily operations and communication.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete administrative tasks.<br>• Maintain a clean and organized reception area, creating a welcoming environment for visitors.<br>• Support additional administrative tasks as assigned by management.
<p>Are you a welcoming, organized, and detail-oriented professional looking for your next career opportunity? Robert Half is currently partnering with a respected organization seeking a dedicated Front Desk Coordinator to be the first point of contact for their office. As the face of the company, you’ll play a key role in creating positive first impressions and maintaining seamless front desk operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and welcome visitors, clients, and employees with a professional and friendly demeanor.</li><li>Answer and direct incoming calls promptly while accurately relaying messages.</li><li>Manage the front desk area and ensure it remains clean, organized, and welcoming.</li><li>Handle scheduling, visitor logs, and managing access to meeting rooms.</li><li>Assist with general administrative duties, including filing, correspondence, and mail distribution.</li><li>Support other departments with clerical tasks based on activity needs.</li><li>Troubleshoot and resolve issues related to visitor inquiries or office equipment setup at reception.</li></ul>
<p>Robert Half is seeking a polished and professional <strong>Receptionist</strong> to join a dynamic company in the City of Industry, CA. This is a <strong>temp-to-hire opportunity</strong> for a personable, organized, and reliable individual who thrives in a front-facing role. The ideal candidate will be the company's first point of contact, offering exceptional customer service while managing a variety of administrative tasks to ensure smooth office operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Welcome visitors, clients, and employees with a warm and professional demeanor, ensuring all guests are signed in and directed appropriately.</li><li>Answer and manage a multi-line phone system, directing calls to the appropriate department or individual and taking detailed messages when necessary.</li><li>Handle incoming and outgoing mail, including sorting, distributing, and preparing packages for shipment.</li><li>Maintain a clean, organized, and professional reception area at all times.</li><li>Provide basic administrative support, such as data entry, scheduling meetings, and preparing documents.</li><li>Coordinate office supply inventory and place orders as needed.</li><li>Assist with various office projects and tasks assigned by different departments.</li><li>Ensure confidentiality when handling sensitive information or documents.</li></ul><p><br></p>
<p>Our client, a <strong>well-known pest control company in San Marcos</strong>, is looking for a <strong>Collections Specialist</strong> to join their dynamic team. This role is critical to ensuring the company maintains healthy cash flow while delivering exceptional service to their customer base. The Collections Specialist will manage overdue accounts, resolve billing issues, and work directly with customers to establish payment solutions. If you’re a professional who balances persistence with empathy, this is the ideal opportunity to put your communication skills and financial acumen to work.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Contact customers with past-due balances by phone, email, and mail.</li><li>Negotiate payment arrangements and establish repayment plans when necessary.</li><li>Research and resolve billing discrepancies in collaboration with the accounting team.</li><li>Accurately document all collection activities in customer accounts.</li><li>Provide regular reporting on collection status and outstanding balances.</li><li>Recommend accounts for escalation to legal or third-party collection agencies when required.</li><li>Ensure compliance with all federal, state, and company debt collection policies.</li><li>Work cross-functionally with customer service to maintain positive customer relationships.</li></ul>
<p>Robert Half is a global leader in talent solutions, providing top-notch staffing for accounting, finance, and administrative roles. We are seeking an Account Specialist for a client in San Diego, CA who values exceptional organizational skills, strong attention to detail, and superb customer service capabilities. This position is ideal for a professional who thrives in financial operations and account management.</p><p><br></p><p>The Account Specialist is responsible for managing financial transactions, maintaining customer accounts, and providing support to ensure smooth administrative and accounting processes. This role includes handling billing, payments, account reconciliations, and customer issue resolution with accuracy and professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and manage accounts receivable and accounts payable transactions.</li><li>Generate and distribute invoices to customers and follow up on payments.</li><li>Reconcile customer accounts and resolve discrepancies promptly.</li><li>Review and update contracts, purchase orders, and accounts to ensure accuracy.</li><li>Assist in budget preparation and forecasting reports by managing relevant account data.</li><li>Communicate with clients to address questions regarding billing, payments, or account status.</li><li>Keep accurate records of transactions and account data in accounting or ERP software.</li><li>Support month-end and year-end financial processes and reporting.</li></ul><p><br></p>
<p>Our client is seeking an efficient and personable Front Desk Coordinator to create an excellent first impression for visitors and support day-to-day office operations. As the first point of contact, you will be responsible for handling all front desk activities, managing incoming communications, and providing administrative assistance to ensure smooth workflows. The ideal candidate is customer service-oriented, organized, and demonstrates a high degree of professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome visitors and clients, ensuring a positive and professional experience at the front desk.</li><li>Answer, screen, and route phone calls or emails to the appropriate team members promptly.</li><li>Manage appointment scheduling, visitor logs, and conference room bookings.</li><li>Handle incoming and outgoing mail and oversee package deliveries.</li><li>Assist with clerical tasks, including data entry, filing, and office supply management.</li><li>Ensure the reception area and common areas remain clean, stocked, and professional in appearance.</li><li>Support office events, team meetings, and special projects as needed.</li><li>Provide general administrative support to office staff and leadership.</li></ul>
We are looking for a detail-oriented Sales Support team member with technical expertise in diesel generators to join our team on a contract basis. This position is based in Long Beach, California, and requires a dedicated individual who can assist customers with sourcing and purchasing technical parts, while providing exceptional customer service. The ideal candidate will have in-depth knowledge of diesel generator systems and a proven ability to help clients navigate technical challenges effectively.<br><br>Responsibilities:<br>• Assist clients in identifying and selecting appropriate parts for diesel generator systems, ensuring their technical needs are met.<br>• Provide detailed product information and recommendations to customers, promoting suitable accessories and related items.<br>• Act as a technical resource by explaining specifications, applications, and maintenance procedures for diesel generator components.<br>• Manage parts sourcing through inventory or approved vendors, ensuring timely availability of high-demand items.<br>• Educate clients on installation, troubleshooting, and maintenance processes, referring them to service technicians or manuals when necessary.<br>• Address customer concerns regarding generator performance by diagnosing issues and suggesting appropriate solutions.<br>• Maintain accurate documentation of customer interactions, orders, quotes, and warranty claims using company systems.<br>• Collaborate with inventory teams and suppliers to ensure stock levels align with client demand and business needs.<br>• Stay informed about industry developments, new products, and competitive trends in diesel generator technology.
<p>We are offering an employment opportunity for a Medical Collections Specialist in Irvine, California. This role primarily involves managing and collecting outstanding accounts receivable from patients and third-party payers in the healthcare industry. The ideal candidate will exhibit a meticulous attention to detail and strong communication skills, ensuring accurate and timely collection of payments while adhering to billing protocols and maintaining patient confidentiality. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Monitor and manage assigned accounts to identify outstanding balances</p><p>• Conduct daily follow-up on outstanding claims and patient accounts via phone calls, emails, and written correspondence</p><p>• Review and verify the accuracy of billing records and statements</p><p>• Process received payments, update account statuses, and maintain accurate records in the billing system</p><p>• Submit claims to insurance companies and follow up on denials, rejections, and partial payments</p><p>• Work with insurance companies to resolve discrepancies and ensure proper claim processing</p><p>• Respond to patient and insurance company inquiries regarding billing and account status</p><p>• Provide patients with explanations of benefits, payment options, and account resolutions</p><p>• Ensure all collections practices comply with federal and state regulations, including HIPAA</p><p>• Prepare and present regular reports on collection activities, account statuses, and outstanding balances</p><p>• Identify trends and propose solutions to improve collection processes and reduce outstanding accounts.</p>
<p>We are looking for a detail oriented Entry-level Claims Representative to join our clients' team in Ontario, California. In this role, you will provide critical support in managing claims-related tasks, ensuring accuracy and efficiency in processing, reconciling, and auditing claims. This is a long-term contract position ideal for professionals with strong organizational skills and a background in medical office operations.</p><p><br></p><p>Responsibilities:</p><p>• Match checks with remittance advice, prepare and insert them into envelopes for mailing.</p><p>• Reconcile processed batches within the audit database to ensure accuracy.</p><p>• Create and mail denial trailers and letters to providers.</p><p>• Print and send out claim requirement letters for Covered California members.</p><p>• Forward claims to the appropriate health plan when necessary.</p><p>• Process and mail claims deemed unable to process, including generating the necessary correspondence.</p><p>• Batch trailers created by various departments and ensure proper documentation.</p><p>• Audit the batch log key to confirm claims have been assigned and logged correctly.</p><p>• Verify member information to determine line of business and coordination of benefits in the system.</p><p>• Collaborate on process adjustments and work independently or as part of a team.</p>
