We are looking for dependable and motivated individuals to join our team as Customer Service Representatives in Irvine, California. In this role, you will provide exceptional support to customers, ensuring their needs are met with professionalism and efficiency. This is a Contract to permanent position offering an excellent opportunity to showcase your customer service expertise and grow within the organization.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and a focus on delivering accurate and timely solutions.<br>• Provide support through various communication channels, including phone and email, ensuring customer satisfaction.<br>• Resolve issues proactively by identifying customer needs and offering appropriate solutions.<br>• Maintain detailed and accurate records of customer interactions in the system.<br>• Collaborate with team members to ensure consistent service quality and meet department goals.<br>• Stay informed about company policies and procedures to effectively assist customers.<br>• Follow established protocols to escalate complex issues to higher-level support when necessary.<br>• Contribute to improving processes and workflows to enhance the customer experience.<br>• Demonstrate a commitment to reliability and punctuality in daily operations.<br>• Adapt to changes in procedures and systems while maintaining high-quality service.
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.<br><br>Responsibilities:<br>• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.<br>• Build and sustain positive relationships with customers while addressing their needs and concerns.<br>• Recommend and promote products or services to align with customer preferences and interests.<br>• Accurately record customer details and inquiries in the company's database systems.<br>• Apply technical knowledge to troubleshoot and resolve customer issues effectively.<br>• Handle complaints with tact and care, ensuring customer satisfaction.<br>• Participate in product and skills training sessions, and successfully complete required assessments.<br>• Share relevant feedback and trends with management to improve customer service processes.<br>• Adhere to a flexible work schedule, including occasional weekend shifts and overtime as needed.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p><strong>Customer Service Representative (Full-Time contract to hire)</strong></p><p>We are seeking an experienced Customer Service Representative responsible for providing professional, timely, consistent, and efficient support to clients, customers, and internal stakeholders. This role supports mission‑driven work that helps create safer environments for individuals who work around specialized equipment and technology.</p><p><strong>Job Responsibilities & Core Functions</strong></p><ul><li>Manage customer issues from start to finish by coordinating with internal departments and ensuring complete resolution.</li><li>Respond promptly and accurately to all incoming phone and email inquiries, including questions related to billing, credits, and account changes.</li><li>Enter and update customer information, orders, adjustments, and cancellations in internal databases.</li><li>Navigate multiple internal systems throughout the day to deliver high‑quality customer service.</li><li>Provide timely feedback to management regarding customer concerns or service failures.</li><li>Participate in special projects as assigned.</li><li>Mandatory overtime may be required based on business needs.</li></ul>
<p>Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/English) Customer Service Representative to join their mission-driven call center. This is an ideal role for a compassionate communicator who thrives in a fast-paced environment and is dedicated to helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English.</li><li>Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences.</li><li>Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary.</li><li>Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy.</li><li>Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service.</li><li>Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing inquiries, processing orders, and maintaining accurate records. This role requires strong communication skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Enter and update customer information in the database with precision and accuracy.<br>• Process customer orders and ensure timely fulfillment while addressing any discrepancies.<br>• Provide prompt assistance to customers and sales representatives with inquiries regarding orders, sizes, styles, and other issues.<br>• Collaborate with internal teams to address customer needs and resolve complaints effectively.<br>• Generate detailed reports and summaries of customer interactions and data for management review.<br>• Assist with the setup and maintenance of product styles, colors, and swatches.<br>• Verify unconfirmed orders and follow up to ensure completion or cancellation as necessary.<br>• Handle re-orders, replacements, special requests, and credit memos efficiently.<br>• Support the reception desk and manage incoming calls and correspondence.<br>• Maintain organized records and ensure compliance with company procedures.
<p><strong>Customer Service & Order Processing Specialist (Onsite)</strong></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <em>(Possible flexibility to shift to 7:00 AM – 4:00 PM)</em></p><p> <strong>Location:</strong> Onsite / In-Office (No remote or hybrid option)</p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p><br></p>
<p>Our team is seeking a dedicated Customer Service Representative to build lasting relationships with clients and provide top-tier support. You will be the face of our company and play a critical role in delivering outstanding customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat</li><li>Provide accurate information about services, policies, and procedures</li><li>Resolve customer issues, complaints, and requests courteously and efficiently</li><li>Document all customer interactions and maintain up-to-date records</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve processes and enhance customer experience</li><li>Uphold company standards of service and confidentiality</li></ul><p><br></p>
<p>Our client, a respected nonprofit organization, is seeking a Customer Service Representative to support their mission in a fast-paced call center environment. This role is ideal for a compassionate and professional candidate who enjoys making a positive difference in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond attentively to phone, email, and online inquiries from clients, volunteers, and donors.</li><li>Provide accurate information about programs, services, and organizational initiatives.</li><li>Triage calls when appropriate and ensure concerns are addressed or routed to the appropriate team member.</li><li>Maintain detailed records of interactions in the organization’s database in accordance with privacy standards.</li><li>Support fundraising campaigns, event registrations, and outreach projects through exemplary customer service.</li><li>Collaborate with team members and management to resolve complex issues and ensure a positive experience for all stakeholders.</li><li>Uphold the nonprofit’s values of empathy, integrity, and inclusivity in every interaction.</li></ul><p><br></p>
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience. As a Customer Service Representative on a contract to permanent basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction. What You’ll Do Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships. Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership. Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service. What We’re Looking For Sales Savvy: Strong communication and relationship-building skills with a passion for helping people. Goal-Oriented: Motivated by targets and thrives in a fast-paced environment. Tech-Comfortable: Experience with CRM systems and digital communication tools. Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services Why Join Us? Growth Potential: Contract-to-permanent with clear pathways for advancement to loan officer (we will sponsor loan officer certifications). Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off! Supportive Culture: Work with a team that values integrity, collaboration, and innovation. Impactful Work: Help clients achieve one of life’s biggest milestones homeownership. Competitive Compensation: Base pay plus performance incentives once hired on.
<p>At Robert Half, we connect skilled professionals with organizations committed to excellence and growth. Our client in the property management sector is seeking a Customer Service Agent to serve as a crucial liaison between tenants, property managers, and vendors. This role offers the opportunity to make a meaningful impact by delivering exemplary customer support in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt and courteous responses to tenant inquiries, service requests, and general questions</li><li>Assist with coordinating maintenance, repairs, and property services</li><li>Document all customer interactions and maintain accurate resident records</li><li>Support property managers by handling phone calls, emails, and walk-ins professionally</li><li>Resolve escalated issues quickly, maintaining positive relationships with tenants and stakeholders</li><li>Collaborate with vendors and contractors to ensure timely service delivery</li><li>Help with administrative tasks such as preparing notices, updating databases, and scheduling appointments</li><li>Uphold confidentiality and demonstrate a commitment to quality service</li></ul><p><br></p>
<p>At Robert Half, we specialize in connecting skilled professionals with dynamic organizations to foster growth and success. Our client is seeking a dedicated Bilingual Customer Service Agent to join their team, supporting customers in multiple languages and delivering exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Provide accurate information about company products, services, and policies</li><li>Resolve customer concerns efficiently while maintaining a positive attitude</li><li>Document customer interactions and update internal records</li><li>Work closely with internal teams to follow up on customer requests</li><li>Identify opportunities to enhance the customer experience</li><li>Uphold company standards of professionalism, confidentiality, and quality</li></ul><p><br></p>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
<p>We are looking for a dedicated Sr. Call Center Representative to join our team in Hawthorne, California. In this role, you will play a key role in building strong customer relationships and driving sales through high-quality, consultative service. In addition to identifying and addressing customer needs, you will match customers with beneficial products and services, actively promote solutions, and deliver clear value in every interaction. This is a dynamic position that blends customer support with sales responsibilities to help maximize customer satisfaction and business growth.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for customers, delivering exceptional service and product guidance via phone, email, and other channels.</li><li>Proactively identify customer needs and recommend appropriate financial products and services to drive sales.</li><li>Handle financial transactions, update customer records, open new accounts, and process loan applications according to established policies.</li><li>Respond to customer inquiries promptly, ensuring high satisfaction and effective issue resolution.</li><li>Conduct outbound sales and service calls to current and prospective customers, supporting business development initiatives and meeting sales targets.</li><li>Provide frontline coverage in both the call center and, as required, at branch locations to support customer acquisition and retention.</li><li>Maintain compliance with all BSA and OFAC regulations, as well as company policies and procedures.</li><li>Continuously develop understanding of available product and service offerings to educate customers and enhance sales effectiveness.</li></ul><p><br></p><p><br></p>
<p>As a service representative, you will be responsible for performing on-site calibration, conducting temperature uniformity surveys, verifying system accuracy, and producing certification reports for a diverse industrial client base. You will play a key role in ensuring customer satisfaction by delivering dependable and responsive service, all while adhering to stringent quality and safety standards.</p><p><br></p><p>In this position, you will calibrate and certify laboratory instruments, as well as create official documentation for calibration results. Responsibilities also include preparing thermocouples for surveys</p><p><br></p><p>Requirements:</p><p><br></p><p>Familiarity with ISO quality standards and NADCAP is advantageous</p><p>Strong verbal and written communication skills, with a focus on customer service and collaboration with office staff</p><p>Excellent time management and productivity skills</p><p>High attention to detail and capability to work independently</p><p>Fluent English speaker with neat, legible handwriting</p><p>Willing to travel locally for up to 90% of the role (typically within a 200-mile round trip from the Long Beach office) and adaptable to flexible work hours</p><p>Proficient in MS Word and Excel</p><p>Mechanical aptitude and hands-on skills for working with test equipment</p><p>Ability to accurately read thermometers and other basic laboratory devices, and to execute repetitive tasks with consistent precision</p><p>Physically able to sit or stand for extended periods, bend, and lift loads up to 30 lbs.</p><p>Dependability and punctuality are essential, with early shift start times common</p><p><br></p>
<p>Our client, an innovative leader in the biotech sector, is seeking an organized and driven Account Specialist to join their team. This position plays a vital role in managing client accounts, supporting business operations, and ensuring exceptional service delivery in a cutting-edge environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, addressing inquiries and resolving issues promptly.</li><li>Maintain accurate records in CRM and related systems, processing orders, billing, and account changes.</li><li>Coordinate with internal teams (sales, finance, R& D) to ensure seamless account management and satisfaction.</li><li>Track order fulfillment and delivery timelines, providing clients with updates as needed.</li><li>Prepare and analyze account reports, identifying areas for upselling, cross-selling, and process improvement.</li><li>Support new client onboarding and training.</li><li>Assist sales and finance teams with contract renewals and billing inquiries.</li></ul><p><br></p>
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
<p>The Community Center Associate will be based at one or more Medicare-focused community centers and will provide high-quality customer service to members and seniors in the local community. This role serves as a community-facing representative and plays a key part in building and maintaining a positive organizational reputation. The position is customer-facing with sales-related responsibilities and is driven by a mission to deliver culturally sensitive healthcare solutions to seniors. Bilingual proficiency in <strong>Mandarin and/or Cantonese</strong> is required to effectively support members and community participants.</p><p><br></p><p>Schedule: Full-time (40 hours per week). Availability to work some Saturdays is required.</p><p><br></p><p>Essential Functions & Responsibilities</p><ul><li>Provide exceptional customer service at assigned community center locations.</li><li>Offer in-language support to members regarding benefits and access to care.</li><li>Serve as a Medicare resource, providing in-language guidance to community members with questions about Medicare options.</li><li>Schedule, plan, and coordinate health and wellness events held at community centers, including logistics and setup.</li><li>Communicate and coordinate general building maintenance or repair needs with the appropriate facilities team.</li><li>Maintain inventory of equipment, supplies, and promotional or marketing materials.</li><li>Track and monitor visitor traffic and utilization of services.</li><li>Conduct routine inspections to ensure equipment is functioning properly and meets quality standards.</li><li>Manage use of center space for classes, activities, and trainings while ensuring cleanliness and safety.</li><li>Collaborate with internal teams to identify and develop programs and activities that add value to the community.</li><li>Participate in and support member and community events, including outreach events, informational booths, festivals, and cultural or religious gatherings.</li><li>Perform additional duties as assigned.</li></ul>
<p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Inside Sales Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
<p>At Robert Half, we partner with leading organizations to build successful teams that drive workplace efficiency and excellence. Our client is seeking a detail-oriented and personable Front Desk Coordinator to serve as the first point of contact and ensure smooth office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and direct them promptly and professionally</li><li>Manage incoming calls, correspondence, and messages</li><li>Maintain appointment schedules and coordinate meeting rooms</li><li>Assist with mail distribution, filing, and general office tasks</li><li>Support administrative staff with clerical duties as needed</li><li>Uphold high standards of customer service and confidentiality</li><li>Contribute to a positive, welcoming office environment</li></ul><p><br></p>
<p>We are currently seeking an experienced <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> to join our team in the Los Angeles, CA area. As a <strong>Workers Compensation Lost Time Senior Claim Examiner</strong>, you will handle a caseload of lost time workers compensation claims originating primarily from California. This <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> role is an on-site position located in Los Angeles and focuses on delivering high-quality claims service in a fast-paced, customer-driven environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of lost time workers compensation claims from initiation through closure.</li><li>Conduct three-part investigations, including statements from insureds, claimants, and medical providers.</li><li>Determine claim compensability based on investigation outcomes.</li><li>Administer statutory medical and indemnity benefits timely and accurately.</li><li>Communicate denials and updates to insureds, claimants, attorneys, and involved parties.</li><li>Set and adjust reserves within authority, escalating when necessary.</li><li>Collaborate with legal counsel on hearings and litigation matters.</li><li>Direct vendors and medical case managers on return-to-work strategies.</li><li>Comply with all state and regulatory reporting requirements.</li><li>Refer appropriate claims for subrogation and maximize recovery efforts.</li><li>Partner with internal teams (nurses, investigators, case managers) for optimal claim outcomes.</li><li>Prepare clear, professional documentation and reports.</li></ul><p><br></p>
<p><strong>What Makes This Role Unique</strong></p><p>This role blends administrative coordination, customer support, and internal operations. As a <strong>Client Operations Support Specialist</strong>, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.</p><p><br></p><p><strong>Core Functions</strong></p><ul><li>Serve as a point of contact for client inquiries and service requests</li><li>Track requests, follow-ups, and resolutions across internal systems</li><li>Coordinate between departments to ensure timely responses</li><li>Prepare reports, summaries, and documentation for leadership</li><li>Assist with onboarding new clients and maintaining account records</li><li>Identify process inefficiencies and suggest workflow improvements</li></ul>
<p>Our client, a well-regarded organization in the education sector, is seeking a professional and personable Front Desk Coordinator to serve as the face of their institution. This individual will play a key role in providing exceptional front-line support to students, faculty, and visitors, while keeping office operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist students, parents, staff, and visitors with professionalism and a positive attitude.</li><li>Answer and direct incoming phone calls and emails; respond to general inquiries about programs and services.</li><li>Manage front desk operations, including scheduling appointments and maintaining calendars for key personnel.</li><li>Handle the distribution of mail, packages, and deliveries.</li><li>Assist with student enrollment, recordkeeping, and data entry as needed.</li><li>Maintain a tidy, welcoming reception area and uphold confidentiality at all times.</li><li>Provide administrative support to staff and faculty, including document preparation and event coordination.</li><li>Perform other duties as assigned to support a collaborative and efficient office environment.</li></ul><p><br></p>
<p><strong>Job Description:</strong></p><p> Robert Half is partnering with a reputable tax firm to identify a professional and customer-focused Receptionist to provide front office support during the busy tax season. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can help ensure smooth day-to-day office operations during peak periods.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Schedule, confirm, and manage client appointments for tax preparers</li><li>Assist with client intake, including collecting documentation and verifying required forms</li><li>Maintain front desk organization and ensure a clean, professional office environment</li><li>Support administrative tasks such as data entry, scanning, copying, and filing</li><li>Coordinate mail, document drop-offs, and pickups</li><li>Communicate effectively with tax staff regarding client arrivals and scheduling updates</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul>
