We are looking for a motivated and detail-oriented Collections Specialist to join our team in Concord, California. In this Contract to permanent position, you will be responsible for managing consumer collections accounts, ensuring timely payments, and delivering excellent communication with clients. This role requires strong attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment. Responsibilities: • Handle assigned consumer collections accounts, ensuring timely follow-up and resolution.• Communicate effectively with clients to address payment issues and negotiate solutions.• Utilize computer systems to track account activity and manage collections processes.• Maintain a positive and detail-focused attitude while interacting with clients and team members.• Adhere to established company procedures and guidelines for collections.• Monitor accounts for discrepancies and escalate issues as necessary.• Generate reports and updates on account statuses using basic Excel functions.• Ensure consistent attendance and punctuality, adhering to the agreed-upon work schedule.• Collaborate with team members to achieve departmental goals and objectives.• Participate in training sessions to enhance collections and communication skills.

• Prior experience in commercial or consumer collections; training will be provided for candidates with related experience in banking, medical, or service industries. • Strong verbal and written communication skills for business purposes. • Ability to work independently as a self-starter with excellent time management. • Basic proficiency in Microsoft Excel, including sorting and formatting data. • Detail-oriented and positive attitude with consistent attendance habits. • Ability to quickly learn and navigate computer programs related to collections. • Familiarity with generating reports and analyzing account data. • Commitment to adhering to company policies and maintaining a business casual appearance.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Concord, CA
onsite
Contract / Temporary to Hire
26.00 - 29.00 USD / Hourly
We are looking for a motivated and detail-oriented Collections Specialist to join our team in Concord, California. In this Contract to permanent position, you will be responsible for managing consumer collections accounts, ensuring timely payments, and delivering excellent communication with clients. This role requires strong attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment. Responsibilities: • Handle assigned consumer collections accounts, ensuring timely follow-up and resolution.• Communicate effectively with clients to address payment issues and negotiate solutions.• Utilize computer systems to track account activity and manage collections processes.• Maintain a positive and detail-focused attitude while interacting with clients and team members.• Adhere to established company procedures and guidelines for collections.• Monitor accounts for discrepancies and escalate issues as necessary.• Generate reports and updates on account statuses using basic Excel functions.• Ensure consistent attendance and punctuality, adhering to the agreed-upon work schedule.• Collaborate with team members to achieve departmental goals and objectives.• Participate in training sessions to enhance collections and communication skills.
2026-02-12T00:23:41Z