We are looking for a highly skilled Senior Program Manager to lead Salesforce-related technology initiatives within our organization. In this contract role, you will oversee the end-to-end delivery of projects, ensuring alignment with business objectives while driving high-quality results. Based in Columbus, Ohio, this position requires a forward-thinking individual with expertise in Agile methodologies and a proven ability to manage technical teams in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee the complete lifecycle of Salesforce technology projects, ensuring timely delivery and adherence to Agile methodologies.<br>• Identify potential obstacles in delivery plans and proactively implement solutions to maintain project momentum.<br>• Manage resource planning and recruitment for technical roles, including developers, technical leads, and quality assurance personnel.<br>• Optimize team performance by fostering collaboration between onshore and offshore resources and aligning staffing plans with project deliverables.<br>• Build and mentor high-performing teams through goal setting, coaching, and regular performance tracking.<br>• Collaborate with business and IT stakeholders to define technology strategies and ensure alignment with organizational goals.<br>• Coordinate release schedules and oversee day-of deployment activities to ensure smooth implementation.<br>• Establish and maintain service level agreements with business partners, ensuring consistent delivery standards.<br>• Drive continuous improvement in processes and team capabilities to enhance overall project execution.

• Bachelor’s degree in a relevant field.<br>• 5-7 years of experience managing technical teams, with a focus on delivering technology solutions.<br>• At least 2 years of direct experience with Salesforce platform delivery, including Sales, Service, Marketing, Financial Services, or Data Clouds.<br>• Strong communication and interpersonal skills for effective collaboration across technical and business teams.<br>• Proven ability to lead high-performing teams and align staffing strategies with business priorities.<br>• Solid organizational skills, including experience managing service level agreements and project expectations.<br>• Preferred qualifications include Salesforce Administration certifications and familiarity with MuleSoft or similar integration platforms.<br>• Familiarity with Agile methodologies and experience in large-scale enterprise environments is highly desirable.

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