<p>We are looking for a dedicated Customer Service Representative to join our team in Springfield, Ohio. In this role, you will play a key part in providing exceptional support to customers by managing inquiries, processing orders, and maintaining effective communication. This is a long-term contract position offering the opportunity to work in a dynamic manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries promptly and professionally, ensuring their needs are met.</p><p>• Process customer orders accurately and efficiently, maintaining a high level of attention to detail.</p><p>• Manage a workflow for supplier approvals using online tools and ensure timely follow-ups.</p><p>• Coordinate uniform orders, including tracking shipments, resolving issues, and maintaining records.</p><p>• Communicate with suppliers and internal teams to address questions and provide updates on order statuses.</p><p>• Support vehicle fleet communications and assist drivers with their needs.</p><p>• Follow up on equipment rental invoices weekly to ensure timely processing and resolution.</p><p>• Maintain and update supplier agreements and related documentation.</p><p>• Provide clear communication to customers and suppliers, setting realistic expectations and deadlines.</p><p>• Handle multiple tasks efficiently while maintaining strong organizational skills.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
<p>We are looking for a motivated Customer Service Representative to join our team in Kettering, Ohio. In this long-term contract role, you will be the key point of contact for customers, ensuring their needs are met efficiently and with attention to detail. This position involves both customer-facing interactions and administrative tasks to support the overall operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide excellent customer service by addressing inquiries and resolving issues promptly.</p><p>• Assist customers in-store when the sales team is occupied, including greeting and guiding them.</p><p>• Prepare and manage necessary paperwork related to customer transactions.</p><p>• Coordinate with the warehouse team regarding deliveries and customer requests.</p><p>• Schedule deliveries and maintain accurate records.</p><p>• Perform filing tasks to ensure organized documentation.</p><p>• Utilize Microsoft Excel to update daily sales trackers and input data accurately.</p><p>• Conduct light bookkeeping tasks using QuickBooks, focusing on basic data entry.</p><p>• Handle inbound and outbound calls, ensuring clear and effective communication.</p><p>• Manage email correspondence and order entry efficiently.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative based in the Columbus, OH with remote flexibility. This is a long-term contract position where you will play a critical role in supporting health care professionals and patients with questions. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.</p><p><br></p><p>Responsibilities:</p><p>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.</p><p>• Handle a minimum of 60-80 calls per day to maintain productivity standards.</p><p>• Utilize computer systems to track and manage scheduling data effectively.</p><p>• Collaborate with experienced employees during training and transition to working independently.</p><p>• Maintain professionalism while managing interruptions and prioritizing tasks.</p><p>• Apply medical knowledge to assist patients and enhance scheduling processes.</p><p>• Demonstrate familiarity with healthcare systems and EMR data coordination.</p><p>• Ensure adherence to business casual dress code while engaging with patients and team members.</p><p>• Provide excellent customer service to address patient inquiries and concerns.</p><p>• Follow established protocols and guidelines to meet organizational goals.</p>
<p>We are looking for a motivated Inside Sales Representative to join our team on a contract basis in Columbus, Ohio. This role focuses on engaging with potential customers, building relationships, and supporting the sales team in achieving targets. If you excel in customer service and enjoy connecting with people, this position offers a dynamic and rewarding opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Reach out to prospective customers by making approximately 45 calls per day based on a provided target list.</p><p>• Identify and qualify potential leads to pass along to the sales team for further engagement.</p><p>• Maintain detailed records of customer interactions and ensure accurate data entry.</p><p>• Foster positive relationships with clients, emphasizing exceptional customer service.</p><p>• Collaborate closely with the sales team to ensure smooth transitions of leads and effective communication.</p><p>• Proactively address customer inquiries, providing clear and helpful responses.</p><p>• Assist in identifying opportunities to increase sales and grow the customer base.</p><p>• Continuously develop a strong understanding of the company’s products and services to better support customer needs.</p><p>• Meet daily and weekly performance targets set by the team.</p><p>• Contribute to team meetings and share insights on improving sales strategies.</p>
<p>We are looking for a Front Desk Coordinator to join our team in Dayton, Ohio. In this role, you will serve as the first point of contact for clients and visitors while providing essential administrative support to ensure smooth operations. This is a long-term contract position ideal for someone with strong organizational skills and a commitment to excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and clients with professionalism and a welcoming attitude.</p><p>• Manage a multi-line phone system by answering calls promptly and directing them to the appropriate department.</p><p>• Perform accurate data entry tasks to maintain organized records and documentation.</p><p>• Coordinate and maintain files, ensuring they are accessible and well-organized.</p><p>• Provide administrative support to the team, including scheduling appointments and meetings.</p><p>• Utilize Microsoft Office tools such as Word, Excel, and Outlook to create reports, manage communications, and track information.</p><p>• Address customer inquiries with clarity and efficiency, ensuring satisfaction.</p><p>• Collaborate with team members to streamline office processes and improve workflow.</p><p>• Handle incoming and outgoing correspondence, including mail and emails.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
We are looking for an accomplished insurance expert to take on a leadership role within a growing, multi-line independent agency. This position offers the chance to drive strategic initiatives, foster revenue growth, and lead a high-performing team. If you are a results-oriented leader with a strong background in the insurance industry and a commitment to providing exceptional client service, we want to hear from you.<br><br>Responsibilities:<br>• Manage daily operations while ensuring adherence to regulatory standards and operational efficiency.<br>• Create and implement strategic plans aimed at expanding markets, diversifying product offerings, and driving overall growth.<br>• Lead sales initiatives by identifying prospects, preparing quotes, and closing new business opportunities.<br>• Build and maintain strong relationships with clients, referral partners, and carrier representatives.<br>• Monitor financial performance, manage budgets, and oversee commission structures.<br>• Drive client engagement through onboarding, training programs, and retention strategies.<br>• Partner with executive leadership to develop marketing initiatives and strengthen the agency's brand presence.<br>• Undertake regular travel, accounting for approximately 50% of the role's responsibilities.
We are looking for a dedicated Collections Specialist to join our team in Columbus, Ohio. In this long-term contract role, you will focus on managing and maintaining business-to-business collections processes, ensuring timely payments and resolving outstanding balances. This position is ideal for individuals with strong communication skills and a keen attention to detail, who thrive in a dynamic and goal-oriented environment.<br><br>Responsibilities:<br>• Manage and oversee business-to-business collections, ensuring timely follow-up on outstanding invoices.<br>• Communicate professionally with clients to address payment delays and resolve disputes.<br>• Analyze account histories to identify overdue payments and implement appropriate collection strategies.<br>• Collaborate with internal teams to reconcile billing discrepancies and maintain accurate records.<br>• Monitor credit limits and payment terms to mitigate financial risks.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Maintain compliance with company policies and industry standards during all collection processes.<br>• Identify opportunities to improve collection workflows and enhance overall efficiency.<br>• Respond promptly to inquiries regarding billing and payment concerns.<br>• Ensure all communications and transactions are documented accurately for future reference.
