<p>Dayton area company is looking for a Customer Service Representative to join their immediately! Job duties will include entering purchase orders into the system, assisting customers via email and over the phone, organizing documents, auditing orders, maintaining customer records and assisting with other clerical duties. This is a contract role anticipated to last 3 - 6 months and is working full-time hours. For more information, please call 937-224-8326. </p>
<p>We are looking for a dedicated Customer Service Representative to join our Member Services team in Vandalia, Ohio. In this Contract to permanent employment role, you will handle a variety of tasks including data entry, communication with vendors, and managing member enrollments. This position offers a dynamic work environment where attention to detail and strong organizational skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into the member portal and verify submission confirmations.</p><p>• Process member enrollments and update eligibility records promptly.</p><p>• Communicate with vendors and respond to inquiries from representatives as needed.</p><p>• Generate and analyze reports to maintain data accuracy and support decision-making.</p><p>• Manage incoming mail distribution and organize scanned and indexed documents.</p><p>• Answer inbound calls and provide exceptional customer service to members.</p><p>• Address email correspondence efficiently and professionally.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting purposes.</p><p>• Ensure all tasks are completed within established timelines and quality standards.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
We are seeking a dedicated Customer Service Representative to join our team in Sharonville, Ohio. In this long-term contract role, you will serve as the primary point of contact for customers, ensuring their needs are met efficiently and with care. This position offers an excellent opportunity to showcase your communication skills and your ability to coordinate service operations effectively.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, addressing inquiries and escalating issues to dispatchers when necessary.<br>• Accurately record call details and input information into the system in a timely manner.<br>• Coordinate service resources and collaborate with the operations team to meet customer needs.<br>• Dispatch technicians, track their activities, and ensure optimal productivity and cost efficiency throughout the day.<br>• Handle customer concerns by investigating issues, routing them to appropriate staff, and following up as required.<br>• Manage daily labor levels to align with workload demands, releasing labor when necessary in consultation with the Operations Manager.<br>• Proactively contact customers to maintain service quality and share relevant data with leadership.<br>• Work closely with accounting teams to assist with new customer setups and purchase order inquiries.<br>• Utilize service management software and demonstrate proficiency in Office tools to support daily operations.<br>• Take on additional tasks as assigned, such as training and contributing to special projects.
We are looking for an experienced Customer Service Representative to join our team in Sharonville, Ohio. In this contract position, you will play a vital role in delivering exceptional service to customers and ensuring seamless coordination with technicians and internal teams. This role requires strong organizational skills, effective communication, and a customer-focused mindset to support daily operations and maintain satisfaction.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, providing assistance or escalating issues to dispatchers as needed.<br>• Accurately record call details and update systems in a timely manner.<br>• Coordinate service resources and collaborate with the operations team to ensure smooth workflows.<br>• Handle customer inquiries, dispatch technicians, and conduct follow-up actions to resolve issues efficiently.<br>• Partner with accounting teams to manage new customer setups and address purchase order inquiries.<br>• Adjust labor levels daily based on workload requirements with input from the Operations Manager.<br>• Monitor and track technician activity throughout the day to optimize productivity and cost-effectiveness.<br>• Maintain customer satisfaction by investigating concerns, routing them to the appropriate staff, and addressing special requests.<br>• Proactively reach out to customers to ensure quality service and share call data with leadership teams.<br>• Utilize service management software and relevant tools to execute daily tasks effectively.
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position offers the opportunity to provide exceptional support to clients while managing disability-related inquiries and documentation. If you excel in multitasking, have a personable approach, and are skilled in basic Microsoft tools, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle the processing of disability payments for clients on sick leave.</p><p>• Communicate with doctors and employers to confirm return-to-work status.</p><p>• Manage intake calls to distribute paperwork related to leave requests.</p><p>• Make occasional follow-up calls to medical professionals as needed.</p><p>• Provide excellent customer service through phone and email correspondence.</p><p>• Ensure accurate data entry and record-keeping using internal systems.</p><p>• Utilize Microsoft Excel for basic tracking and reporting tasks.</p><p>• Collaborate with team members to address client needs and resolve issues.</p><p>• Maintain organized documentation of communications and transactions.</p><p>• Uphold professionalism and empathy in all client interactions.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for a dedicated and detail-oriented individual to join our Member Services team in Vandalia, Ohio. This contract-to-permanent position involves providing exceptional customer service, managing member-related tasks, and ensuring accurate data processing. The ideal candidate will thrive in a fast-paced environment and possess strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Input and update member information accurately in the portal, ensuring confirmation of successful submissions.</p><p>• Communicate effectively with vendors and representatives to address inquiries and resolve issues.</p><p>• Process enrollments and maintain eligibility records with precision.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle scanning and indexing of important documents for efficient recordkeeping.</p><p>• Distribute incoming mail and manage correspondence in a timely manner.</p><p>• Answer inbound calls to assist members with inquiries and provide solutions.</p><p>• Schedule appointments and coordinate follow-ups as needed.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting purposes.</p><p>• Respond to emails professionally and promptly to ensure effective communication.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for an experienced Chief Revenue Officer to lead and execute comprehensive revenue strategies across multiple channels. This pivotal role requires strong leadership to drive profitable growth while ensuring operational efficiency and brand integrity. Based in Cincinnati, Ohio, this position offers the opportunity to influence key business decisions and collaborate closely with executive leadership.</p><p><br></p><p>The CRO leads a lean, entrepreneurial team and sets the commercial vision, ensuring alignment across sales, marketing, and customer success functions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>· Set and deliver commercial strategy for all revenue channels: DTC, wholesale, brand protection, and customer service.</p><p>· Lead all consumer/customer/competitor understanding activities</p><p>· Oversee e-commerce marketing, brand positioning, and go-to-market execution.</p><p>· Drive profitable growth, with a focus on capturing high-margin DTC revenue.</p><p>· Manage wholesale as a volume channel, ensuring stability and efficiency without over-investment.</p><p>· Develop pricing strategy across all channels.</p><p>· Partner with Brand Protection to safeguard margins, prevent counterfeiting, and protect product authenticity.</p><p>· Lead and mentor the Revenue Department, establishing KPIs, accountability, and performance metrics.</p><p>· Ensure each function is optimized for impact and cost-efficiency.</p><p>· Monitor, analyze, and report on sales, margin, ROI, and revenue trends to executive leadership.</p><p>· Collaborate cross-functionally to align marketing, operations, and customer experience strategies with revenue goals.</p>
We are looking for a detail-oriented and personable Front Desk Coordinator to join our team on a contract basis in Cincinnati, Ohio. This role involves serving as the first point of contact for visitors and callers while ensuring smooth communication and administrative support. The ideal candidate will demonstrate excellent organizational skills and a welcoming demeanor.<br><br>Responsibilities:<br>• Welcome visitors and provide assistance with inquiries or directions.<br>• Manage incoming calls efficiently using a multi-line phone system.<br>• Conduct outbound calls to confirm event preferences and details.<br>• Schedule and confirm appointments to maintain an organized calendar.<br>• Perform clerical tasks such as filing, data entry, and document preparation.<br>• Deliver concierge-style services to ensure exceptional guest experiences.<br>• Maintain a detail-oriented and friendly atmosphere at the front desk.<br>• Handle switchboard operations for lines ranging from 1 to 10.<br>• Collaborate with team members to address administrative needs efficiently.
We are looking for a proactive and personable Receptionist to join our team in Cincinnati, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic healthcare environment while showcasing your organizational and communication skills. The ideal candidate will be the first point of contact for visitors and callers, ensuring smooth daily operations and providing exceptional administrative support.<br><br>Responsibilities:<br>• Handle incoming calls with attention to detail, directing them to the appropriate individuals or departments.<br>• Manage the filing and organizing of documents to ensure accessibility and efficiency.<br>• Operate fax machines for sending and receiving critical communications.<br>• Sort and distribute incoming mail promptly to relevant recipients.<br>• Coordinate the preparation and delivery of outgoing mail in a timely manner.<br>• Welcome visitors warmly, assisting with inquiries and directing them as needed.<br>• Provide general administrative support to team members to facilitate smooth operations.<br>• Maintain a well-organized and detail-oriented reception area.<br>• Monitor and manage multi-line phone systems effectively.
We are looking for an experienced Accounts Payable Specialist to join our team in Blue Ash, Ohio. This Contract-to-Permanent position offers an exciting opportunity to contribute to the financial integrity of a leading organization in the manufacturing industry. The ideal candidate will have a strong background in accounts payable processes and be adept at managing vendor relationships and ensuring timely payments.<br><br>Responsibilities:<br>• Validate and review vendor invoices according to established protocols.<br>• Process both purchase order-based and non-purchase order-based invoices, ensuring compliance with three-way match principles.<br>• Review, code, and manage invoices within the approval workflow system to ensure accurate financial system entries.<br>• Collaborate with business partners to address discrepancies in receipts, pricing, or other invoice-related issues.<br>• Respond to and resolve routine inquiries regarding account status, providing clear communication on discrepancy resolutions.<br>• Analyze vendor accounts to ensure timely payments and maintain positive supplier relationships.<br>• Support weekly vendor payment cycles and monthly commission payments for external representative agencies.<br>• Prepare account analyses and assist in monthly closing activities and status reporting.<br>• Contribute to the enhancement of accounts payable processes through participation in department-initiated projects.<br>• Perform additional tasks to support the accounting department as needed.
<p>We are looking for an experienced Collections Specialist in Fairfield, Ohio. In this role, you will manage and oversee collection processes for both commercial and consumer accounts, ensuring timely and accurate billing and payments. This is a long-term contract position with an opportunity to contribute significantly to our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage collections for commercial and consumer accounts, ensuring timely payment resolutions.</p><p>• Prepare and send statements to clients to facilitate payment processes.</p><p>• Monitor account balances and identify overdue payments for follow-up.</p><p>• Communicate effectively with clients to resolve billing discrepancies and payment issues.</p><p>• Apply credit and collection policies consistently across all accounts.</p><p>• Maintain accurate records of collection activities and payment histories.</p><p>• Collaborate with internal teams to address account concerns and improve collection strategies.</p><p>• Utilize Epicor ERP system to manage and track collection processes.</p><p>• Provide regular reporting on collection activities and account statuses.</p><p>• Ensure compliance with company policies and relevant regulations.</p>
