We are looking for a motivated Collections Specialist to join our team on a contract basis in Cincinnati, Ohio. In this role, you will play a key part in managing and resolving outstanding accounts, ensuring timely and accurate collections from both commercial and consumer clients. Your efforts will directly contribute to the financial stability and operational success of the organization. Responsibilities: • Contact customers to follow up on overdue accounts and negotiate payment plans. • Document detailed notes on customer interactions and payment arrangements. • Monitor and manage accounts to ensure timely collections and minimize delinquencies. • Collaborate with internal departments to resolve billing discrepancies and disputes. • Analyze account histories to identify trends and recommend strategies for improvement. • Ensure compliance with company policies and regulatory guidelines throughout the collection process. • Provide accurate and timely reports on collection activities to management. • Address customer inquiries and concerns professionally while maintaining a focus on resolution. • Stay informed about commercial and consumer collection practices to improve performance.

• Proven experience in commercial and consumer collections. • Strong understanding of credit and billing collection processes. • Excellent communication and negotiation skills. • Proficiency in documenting customer interactions and maintaining accurate records. • Ability to analyze account data and identify trends. • Familiarity with regulatory requirements related to collections. • Detail-oriented with strong organizational skills. • Ability to work independently and meet deadlines in a fast-paced environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Cincinnati, OH
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a motivated Collections Specialist to join our team on a contract basis in Cincinnati, Ohio. In this role, you will play a key part in managing and resolving outstanding accounts, ensuring timely and accurate collections from both commercial and consumer clients. Your efforts will directly contribute to the financial stability and operational success of the organization. Responsibilities: • Contact customers to follow up on overdue accounts and negotiate payment plans. • Document detailed notes on customer interactions and payment arrangements. • Monitor and manage accounts to ensure timely collections and minimize delinquencies. • Collaborate with internal departments to resolve billing discrepancies and disputes. • Analyze account histories to identify trends and recommend strategies for improvement. • Ensure compliance with company policies and regulatory guidelines throughout the collection process. • Provide accurate and timely reports on collection activities to management. • Address customer inquiries and concerns professionally while maintaining a focus on resolution. • Stay informed about commercial and consumer collection practices to improve performance.
2025-10-28T13:44:26Z