We are looking for a highly organized and detail-oriented Account Specialist to join our thriving advertising department in Chattanooga, Tennessee. In this long-term contract position, you will play a critical role in supporting a dynamic sales team within a fast-paced, deadline-driven environment. If you excel in providing exceptional customer service, managing multiple priorities, and collaborating with a team, this role is an excellent opportunity to grow your career in the printing and publishing industry.<br><br>Responsibilities:<br>• Provide comprehensive support to the sales team by managing insertion orders, proofing ads, coordinating corrections, and ensuring timely follow-ups.<br>• Maintain a strong understanding of company policies, procedures, and operational systems to ensure seamless execution of tasks.<br>• Collaborate with customers to confirm run dates, ad sizes, and creative content, ensuring their approval of ad materials by specified deadlines.<br>• Process and track advertising programs and digital campaigns, ensuring accurate entry into internal systems.<br>• Assist in creating engaging sales presentations and spec ads to support sales representatives in client proposals.<br>• Monitor and review sales reports to ensure accuracy in ad bookings and adherence to client agreements.<br>• Coordinate with the digital team to book and manage digital campaigns, ensuring they meet client expectations and requirements.<br>• Retrieve and process payments, manage invoices, and handle billing adjustments as needed.<br>• Organize and input ad materials into designated systems, such as Xpance, while maintaining detailed run-sheets for special sections.<br>• Uphold high standards of customer service by responding promptly to inquiries and resolving any issues related to advertising campaigns.

• At least 1 year of experience in a sales support or account management role, preferably within the advertising or publishing industry.<br>• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.<br>• Experience with CRM systems and digital project management tools.<br>• Strong organizational skills with the ability to manage multiple deadlines and priorities.<br>• Excellent written and verbal communication skills, including accurate spelling and grammar.<br>• Proven ability to work collaboratively in a team-oriented environment.<br>• Self-motivated with a keen attention to detail and a commitment to delivering high-quality work.<br>• Familiarity with ad scheduling systems or similar tools is a plus.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>