We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Boise, Idaho. In this role, you will provide exceptional support to clients by handling inquiries, processing orders, and ensuring smooth communication. This position offers an opportunity to build lasting relationships with customers while contributing to an efficient and detail-focused service environment. Responsibilities: • Respond promptly to customer inquiries via inbound calls, ensuring clear and precise communication. • Process and manage customer orders with attention to accuracy and timeliness. • Assist clients with mortgage-related inquiries, including loan administration and foreclosure processes. • Address claims and resolve issues efficiently to maintain customer satisfaction. • Handle both inbound and outbound calls to support various customer service operations. • Collaborate with internal teams to ensure seamless communication and resolution of customer concerns. • Maintain detailed records of customer interactions and transactions using provided systems. • Provide guidance to customers on mortgage lending and closing procedures. • Uphold company standards by delivering high-quality and consistent service. • Identify opportunities to improve customer service processes and suggest solutions.

• Proven experience in a call center or customer service role. • Strong skills in order entry and data management. • Ability to handle inbound and outbound calls professionally and efficiently. • Familiarity with mortgage processes, including closing and loan administration. • Experience with claims processing and resolving customer issues. • Excellent communication and interpersonal skills. • Detail-oriented with strong organizational abilities. • Ability to work collaboratively with internal teams and adapt to a dynamic environment.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Boise, ID
onsite
Temporary
17.10 - 19.80 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Boise, Idaho. In this role, you will provide exceptional support to clients by handling inquiries, processing orders, and ensuring smooth communication. This position offers an opportunity to build lasting relationships with customers while contributing to an efficient and detail-focused service environment. Responsibilities: • Respond promptly to customer inquiries via inbound calls, ensuring clear and precise communication. • Process and manage customer orders with attention to accuracy and timeliness. • Assist clients with mortgage-related inquiries, including loan administration and foreclosure processes. • Address claims and resolve issues efficiently to maintain customer satisfaction. • Handle both inbound and outbound calls to support various customer service operations. • Collaborate with internal teams to ensure seamless communication and resolution of customer concerns. • Maintain detailed records of customer interactions and transactions using provided systems. • Provide guidance to customers on mortgage lending and closing procedures. • Uphold company standards by delivering high-quality and consistent service. • Identify opportunities to improve customer service processes and suggest solutions.
2025-09-25T20:03:55Z

Customer Service Representative Job in Boise | Robert Half