<p>Robert Half is looking for a skilled <strong>IT Support Specialis</strong>t with strong AV and hardware troubleshooting expertise to support a client growing software company based in Bellevue, Washington. This role provides critical support to both on-site and remote users, ensuring seamless technology operations across a blended Windows and Mac environment. </p><p><br></p><p><strong>Duration:</strong> Short-term contract, with potential to extend or conversion </p><p><strong>Location:</strong> 100% onsite in Downtown Bellevue, Washington </p><p><strong>Schedule:</strong> Monday-Friday (8am-5pm)</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>·      Provide Tier 2 support for 100 on-site users and up to 250 remote users, including walk-up/desktop, email, and phone support.</p><p>·      Act as the escalation point for Tier 1 tickets submitted through Jira, troubleshooting hardware, software, and configuration issues.</p><p>·      Support AV setup and troubleshooting for Teams, Zoom, NEAT hardware, and conference room technologies, dedicating at least 50% of the role to AV support.</p><p>·      Assist with the opening of an Executive business center with a video wall, training users on technology usage.</p><p>·      Collaborate on projects involving Zoom and Workday licensing support.</p><p>·      Provide ongoing field support for AV equipment and other IT systems, assisting the main engineer as needed.</p>

<p>·      3–5 years of experience in IT support, with strong AV and hardware troubleshooting skills.</p><p>·      Proficiency in MS O365, Azure, AWS, VMWare, Cisco Meraki, Active Directory, Jira, Teams, and Zoom.</p><p>·      Experience with NEAT hardware (conference room equipment).</p><p><br></p><p><strong>Technologies Supporting/Using:</strong></p><p>·      MS O365, Azure, AWS, VMWare, Cisco Meraki, Active Directory, Jira, Teams, Zoom, NEAT hardware</p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>