<p>We are looking for a dedicated Customer Service Representative to join our team in Appleton, Wisconsin. This Contract position offers an excellent opportunity to provide high-quality support to individuals and organizations in the non-profit sector. The ideal candidate will excel in handling inquiries and applications while delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Process applications accurately and efficiently, ensuring compliance with established guidelines.</p><p>• Address customer inquiries via phone and email, providing clear and helpful responses.</p><p>• Handle both inbound and outbound calls to support customer needs and resolve issues.</p><p>• Maintain detailed records of interactions and transactions using internal systems.</p><p>• Collaborate with team members to improve service processes and enhance customer satisfaction.</p><p>• Perform data entry tasks related to customer orders and applications.</p><p>• Demonstrate attention to detail and maintain a courteous demeanor in all communication with customers.</p><p>• Troubleshoot and resolve minor issues or escalate complex problems to the appropriate department.</p><p>• Support team goals by contributing to a positive and productive work environment.</p>

<p>• Previous experience in customer service or administrative roles.</p><p>• Proficiency in handling inbound and outbound calls.</p><p>• Strong computer skills, including familiarity with data entry and order processing systems.</p><p>• Excellent verbal and written communication abilities.</p><p>• Ability to manage multiple tasks effectively and prioritize workload.</p><p>• Detail-oriented with a commitment to accuracy.</p><p>• Experience in a non-profit environment is a plus.</p><p>• A proactive approach to problem-solving and customer satisfaction.</p><p><br></p><p>If you are interested in this role, please give us today at 920-666-6382 as we are looking to fill several openings!</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>