We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Anderson, South Carolina. In this Contract to permanent position, you will play a key part in assisting customers with their inquiries and resolving issues related to member accounts and banking. If you have a passion for delivering excellent service and thrive in a call center environment, this position is a great opportunity for you.<br><br>Responsibilities:<br>• Respond to customer inquiries and provide accurate information about member accounts.<br>• Assist customers in resolving banking-related issues with efficiency and attention to detail.<br>• Handle incoming and outgoing calls in a fast-paced call center setting.<br>• Maintain detailed records of customer interactions and transactions.<br>• Ensure a high level of customer satisfaction by addressing concerns promptly and effectively.<br>• Collaborate with team members to improve service processes and customer outcomes.<br>• Follow established protocols and procedures to ensure compliance with company standards.<br>• Manage order entry tasks and ensure accuracy in data processing.<br>• Provide support to customers navigating account features and services.<br>• Uphold the company’s commitment to delivering excellent customer experiences.

• Proven experience in customer service, preferably in a call center environment.<br>• Strong communication skills with the ability to handle inquiries professionally and effectively.<br>• Familiarity with handling inbound and outbound calls.<br>• Ability to perform accurate order entry and maintain detailed records.<br>• Problem-solving skills to address customer concerns efficiently.<br>• Basic understanding of banking processes and account management.<br>• Ability to work collaboratively in a team-oriented environment.<br>• High attention to detail and organizational skills.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>