<p>Our client is in need of a detail-oriented Medical Records Technician to join their team in San Antonio, Texas. In this role, you will play a vital part in managing patient files and ensuring compliance with healthcare standards and regulations. This position requires strong organizational skills and a commitment to confidentiality, as well as a service-oriented approach to assisting staff and patients.</p><p><br></p><p>Responsibilities:</p><p>• Organize and maintain patient files and charts, including setting up new records in relevant software applications.</p><p>• Ensure the secure release of protected health information while adhering to federal and state regulations.</p><p>• Monitor medical records systems and applications to maintain data accuracy and availability.</p><p>• Provide technical assistance and support to staff regarding medical chart maintenance and related issues.</p><p>• Offer guidance to patients and staff on medical record-related inquiries.</p><p>• Deliver exceptional customer service and foster positive relationships across departments.</p><p>• Conduct periodic audits and reviews of medical charts to ensure compliance and accuracy.</p><p>• Perform additional assigned duties related to medical records management.</p>
We are looking for a dedicated Medical Receptionist to join our team in Rockville, Maryland. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic medical office environment. The ideal candidate will excel in providing exceptional patient care and maintaining smooth front office operations.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, ensuring a welcoming front desk experience.<br>• Schedule patient appointments efficiently using Athena software.<br>• Handle patient check-ins and verify necessary documentation for appointments.<br>• Maintain the front office area by organizing files and ensuring cleanliness.<br>• Respond to inquiries from patients and staff, providing accurate information.<br>• Coordinate with medical staff to ensure seamless daily operations.<br>• Process payments and assist patients with billing inquiries.<br>• Update patient records and ensure confidentiality in handling medical information.<br>• Monitor and order office supplies to support daily activities.<br>• Manage incoming phone calls professionally, addressing patient and provider needs.
<p>Overview: We are seeking an organized and personable Medical Receptionist with proven experience using the EPIC electronic health record (EHR) system. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while efficiently managing scheduling, intake, and data entry in a healthcare environment.</p><p>Key Responsibilities:</p><ul><li>Greet patients, visitors, and medical staff in a professional and courteous manner</li><li>Schedule appointments and manage calendars for providers using EPIC</li><li>Register patients, verify insurance, and input demographic data into EPIC</li><li>Answer multi-line phone system, direct calls, and relay messages appropriately</li><li>Collect co-pays and assist with billing inquiries</li><li>Maintain confidentiality of patient records and uphold HIPAA compliance</li><li>Assist with general office tasks such as scanning, filing, and faxing documents</li><li>Respond to patient inquiries and address concerns with a focus on service excellence</li><li>Support clinical teams by preparing charts and updating records in EPIC</li></ul>
<p>We are looking for a detail-oriented Medical Records Clerk to join our team in Evansville, Indiana. This Contract to permanent position offers the opportunity to contribute to the integrity of health records, ensuring compliance with regulatory standards and supporting continuity of care. The ideal candidate will play a vital role in maintaining accurate medical documentation and assisting with various processes related to record management.</p><p><br></p><p>Responsibilities:</p><p>• Analyze health records to ensure accuracy and compliance with regulatory standards.</p><p>• Monitor record deficiencies and delinquency processes to maintain data integrity.</p><p>• Prepare, scan, and index medical documents while conducting quality reviews to ensure completeness.</p><p>• Assist with registry maintenance tasks, such as the birth registry, and ensure compliance with relevant regulations.</p><p>• Perform imaging and scanning tasks to digitize paper records efficiently.</p><p>• Collaborate with leadership to meet monthly and quarterly targets related to medical record processes.</p><p>• Maintain familiarity with medical documents and their locations within electronic systems.</p><p>• Provide support for data integrity processes and assist with customer service inquiries regarding medical records.</p><p>• Uphold productivity and quality standards in daily tasks.</p><p>• Carry out additional duties related to medical record management as assigned.</p>
We are looking for an organized and detail-oriented Medical Scheduler to join our healthcare team in Youngstown, Ohio. In this role, you will coordinate and manage medical appointments, ensuring that patients receive timely and efficient care. This is a long-term contract position offering the opportunity to contribute to a meaningful and dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage electronic and physical filing systems to maintain accurate and accessible patient records.<br>• Prepare agendas and schedules for meetings, ensuring all necessary documentation is organized.<br>• Coordinate and schedule medical appointments and visits for residents, ensuring seamless communication with healthcare providers.<br>• Submit required reports and documentation to county agencies, guardians, and other relevant parties.<br>• Audit patient charts for accuracy and compliance with healthcare regulations.<br>• Collect and analyze data for reporting purposes as needed.<br>• Handle billing tasks efficiently and accurately.<br>• Serve as a backup for receptionist duties, providing support as required.<br>• Maintain communication with patients, families, and agencies to address inquiries and provide updates.<br>• Perform additional tasks as assigned by management to support the overall operations.
<p>We are looking for a dedicated Medical Applications Specialist to support patient intake processes and ensure the accurate handling of medical paperwork. In this contract role, you will collaborate with patients and healthcare teams to facilitate smooth registration and documentation procedures. This position is based in Union City, California.</p><p><br></p><p>Responsibilities:</p><p>• Assist patients in completing and submitting medical forms and applications.</p><p>• Verify insurance information to ensure proper registration and billing processes.</p><p>• Manage patient intake procedures accurately and efficiently.</p><p>• Utilize content management systems to organize and maintain records.</p><p>• Handle electronic medical records (EMR) with precision and confidentiality.</p><p>• Operate within a production environment to support high-volume workflows.</p><p>• Monitor and update patient data in compliance with healthcare regulations.</p><p>• Collaborate with healthcare staff to resolve patient registration issues.</p><p>• Work with microfilm systems to retrieve and archive medical documents.</p><p>• Ensure adherence to basic medical terminology and documentation standards.</p><p><br></p><p>If you are interested in this role, please apply today and call us at (510)470-7450</p>
<p>Our healthcare team in Los Angeles is seeking an experienced Medical Front Office Clerk who is fluent in both Spanish and English. The ideal candidate will have at least 2 years of hands-on experience in a medical office setting and be committed to delivering excellent patient service in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients in person and via phone, ensuring a positive and welcoming experience</li><li>Schedule appointments and manage patient flow efficiently</li><li>Verify insurance, process patient registrations, and handle billing inquiries</li><li>Maintain accurate patient records and update information in the EMR system</li><li>Coordinate with physicians, nurses, and other staff to support daily operations</li><li>Address patient questions or concerns in both Spanish and English</li><li>Handle confidential information appropriately and comply with HIPAA regulations</li></ul><p><br></p>
About the Role: We are seeking a detail-oriented, versatile Medical Records Clerk / Scribe who is also trained in Medical Assistant responsibilities to join our healthcare team. The ideal candidate is organized, detail oriented and thrives in a fast-paced, patient-centered environment. This hybrid position offers a unique opportunity to support both the administrative and clinical sides of a busy medical practice. <br> Primary Responsibilities: Medical Records/Scribe: Accurately document patient encounters in real-time during examinations and procedures Manage and maintain patient medical records, ensuring accuracy, security, and compliance with HIPAA regulations Scan, file, and retrieve patient documents using EMR systems Process requests for medical records while following privacy protocols Assist providers by entering orders, updating lab results, and managing documentation workflow Medical Assistant Duties: Prepare exam rooms, assist with patient check-in and vital signs Assist clinicians with minor procedures and patient care as needed Administer basic laboratory tests and collect specimens (urine, swabs, blood, etc.) as permitted by certification Manage medical supply inventory and restocking Provide patient education and support under provider direction If you are interested in the role, please apply today and call us at (510)470-7450
About the Role: We are seeking a detail-oriented, versatile Medical Records Clerk / Scribe who is also trained in Medical Assistant responsibilities to join our healthcare team. The ideal candidate is organized, detail oriented and thrives in a fast-paced, patient-centered environment. This hybrid position offers a unique opportunity to support both the administrative and clinical sides of a busy medical practice. <br> Primary Responsibilities: Medical Records/Scribe: Accurately document patient encounters in real-time during examinations and procedures Manage and maintain patient medical records, ensuring accuracy, security, and compliance with HIPAA regulations Scan, file, and retrieve patient documents using EMR systems Process requests for medical records while following privacy protocols Assist providers by entering orders, updating lab results, and managing documentation workflow Medical Assistant Duties: Prepare exam rooms, assist with patient check-in and vital signs Assist clinicians with minor procedures and patient care as needed Administer basic laboratory tests and collect specimens (urine, swabs, blood, etc.) as permitted by certification Manage medical supply inventory and restocking Provide patient education and support under provider direction If you are interested in the role, please apply today and call us at (510)470-7450
We are looking for a skilled Medical Coder to join our team in Oakland, California. This is a long-term contract position within the non-profit sector, offering an opportunity to contribute your expertise in medical coding and healthcare billing. The ideal candidate will have a strong background in outpatient coding and be proficient in ICD-10 and CPT coding standards.<br><br>Responsibilities:<br>• Accurately assign ICD-10 and CPT codes to medical procedures and diagnoses.<br>• Ensure compliance with healthcare billing regulations and coding standards.<br>• Review and analyze medical records to verify proper documentation for coding purposes.<br>• Collaborate with healthcare professionals to clarify coding discrepancies and obtain additional information.<br>• Manage outpatient coding processes, maintaining accuracy and efficiency.<br>• Utilize Epic Hospital Billing systems to process medical billing and coding tasks.<br>• Support billing collections by addressing coding-related issues and resolving discrepancies.<br>• Conduct periodic audits of coded data to ensure accuracy and compliance.<br>• Stay updated on changes in coding guidelines and healthcare billing regulations.<br>• Provide guidance and training to staff on coding best practices when necessary.
We are looking for a detail-oriented Medical Coder to join our team on a long-term contract basis. In this role, you will be responsible for accurately reviewing and coding inpatient medical records using established standards and guidelines. This position is based in Atlanta, Georgia, and offers the opportunity to contribute to the efficiency and compliance of healthcare documentation processes.<br><br>Responsibilities:<br>• Review inpatient medical records to assign accurate ICD-10-CM and CPT codes.<br>• Ensure all coding practices comply with regulatory requirements, payer policies, and official guidelines.<br>• Collaborate with healthcare professionals to clarify clinical documentation and resolve coding discrepancies.<br>• Stay updated on coding standards, payment systems, and healthcare regulations.<br>• Participate in audits and quality improvement initiatives to ensure coding accuracy.<br>• Protect the confidentiality and integrity of patient information throughout the coding process.<br>• Meet established productivity and accuracy benchmarks to support organizational goals.<br>• Assist in staff training efforts to enhance coding knowledge and compliance.
We are looking for a skilled Medical Receptionist to join our team on a contract basis in Clinton Township, Michigan. This position involves providing exceptional front desk support, coordinating schedules, and ensuring seamless communication between patients and staff. The ideal candidate will bring professionalism, strong organizational skills, and a patient-focused approach to the role.<br><br>Responsibilities:<br>• Schedule and update patient appointments while maintaining accurate calendar availability.<br>• Handle incoming calls, verify insurance authorizations, and confirm active coverage to facilitate patient scheduling.<br>• Manage appointment cancellations, follow up with patients, and reschedule as needed.<br>• Serve as a backup for reception duties, ensuring smooth operations during busy periods.<br>• Respond to inquiries regarding departmental procedures, offering detailed explanations when necessary.<br>• Operate office equipment, including computers, scanners, and copy machines, to complete administrative tasks efficiently.<br>• Conduct outreach activities as assigned to support scheduling efforts and enhance patient engagement.<br>• Maintain and update staff appointment schedules to ensure accuracy and availability.<br>• Assist patients with trauma-related concerns in a supportive and empathetic manner.
<p>We are looking for a detail-oriented Medical Coder to join our team. In this role, you will play a vital role in ensuring accurate and compliant coding for medical procedures and diagnoses. The ideal candidate will have a strong background in medical coding, with expertise in ICD-10 and CPT codes, and the ability to work across multiple specialties.</p><p><br></p><p>Responsibilities:</p><p>• Review medical records and assign appropriate ICD-10, CPT, and other relevant codes using 3M coding software for outpatient work types, including ancillary services, emergency department visits, same-day surgeries, and observation cases.</p><p>• Ensure that assigned codes align with documented reasons for visits and meet the required medical necessity guidelines.</p><p>• Apply charges for procedures such as Evaluation and Management (E& M) levels, injections, and infusions as needed, using third-party software systems.</p><p>• Abstract and validate required data in accordance with facility-specific guidelines and standards.</p><p>• Conduct medical necessity checks for Medicare and other payers based on established payment criteria.</p><p>• Collaborate with healthcare providers to clarify documentation and resolve coding discrepancies.</p><p>• Stay current with coding regulations, guidelines, and payer requirements to ensure compliance.</p><p>• Assist in quality assurance efforts to maintain high standards of coding accuracy and efficiency.</p><p>• Provide coding support across multiple specialties, including OBGYN, interventional cardiology, neurology, general surgery, and more.</p>
<p>Our growing medical practice is seeking a talented Medical Front Desk Specialist to be the first, friendly face our patients see. This is a great opportunity for someone who thrives on multitasking, problem solving, and making a positive impact each day.</p><p><br></p><p><strong>Hours: </strong> Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Job responsibilities for the position include the following: </strong></p><ul><li>Greet and check in patients with professionalism and warmth</li><li>Manage high-volume phone calls, scheduling, and patient inquiries</li><li>Coordinate patient registration, insurance verification, and appointment confirmations</li><li>Maintain patient records with accuracy and confidentiality</li><li>Collaborate with nurses, doctors, and fellow support staff to keep operations running smoothly</li><li>Provide quick solutions to unexpected challenges</li><li>Ensure the front office environment is welcoming, organized, and compliant</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Coder to join our team on an immediate contract basis. In this role, you will be responsible for accurately reviewing and coding inpatient medical records using established standards and guidelines. This position is located in Chattanooga, Tennessee and offers the opportunity to contribute to the efficiency and compliance of a growing, patient-oriented team.</p><p> </p><p>Responsibilities:</p><p>• Review inpatient medical records to assign accurate ICD-10-CM and CPT codes.</p><p>• Ensure all coding practices comply with regulatory requirements, payer policies, and official guidelines.</p><p>• Collaborate with healthcare professionals to clarify clinical documentation and resolve coding discrepancies.</p><p>• Stay updated on coding standards, payment systems, and healthcare regulations.</p><p>• Participate in audits and quality improvement initiatives to ensure coding accuracy.</p><p>• Protect the confidentiality and integrity of patient information throughout the coding process.</p><p>• Meet established productivity and accuracy benchmarks to support organizational goals.</p><p> </p><p>If you are interested and available for an IMMEDIATE coding opportunity, please complete an application and call (423)244-0726! for more information TODAY!</p>
<p>We are looking for an experienced Medical Billing professional to join our team on a contract with the potential for a permanent position. This role is based in Richmond, Virginia, and involves ensuring the accuracy and compliance of medical billing processes. The ideal candidate will have a solid understanding of fee schedules, billing guidelines, and medical billing systems.</p><p><br></p><p>Responsibilities:</p><p>• Audit medical bills to confirm compliance with state fee schedules, organizational discounts, and client-specific guidelines.</p><p>• Utilize fee schedules and computer systems to verify the appropriateness of billed charges.</p><p>• Reference materials and resources to support the auditing process as needed.</p><p>• Maintain consistent attendance and adhere to company policies and safety regulations.</p><p>• Ensure compliance with workplace safety rules as outlined in the Injury and Illness Prevention Program.</p><p>• Perform additional tasks as assigned to support billing operations.</p>
We are looking for an experienced Business Manager specializing in medical operations to oversee revenue cycle processes and coding compliance. In this long-term contract role based in Scranton, Pennsylvania, you will play a critical part in ensuring the quality and integrity of medical billing and coding practices while maintaining compliance with federal and state regulations. This position offers an excellent opportunity to collaborate with healthcare professionals and drive operational excellence.<br><br>Responsibilities:<br>• Perform multi-specialty coding with precision to ensure timely submission of claims.<br>• Coordinate with clinical teams to address claim appeals, denials, and resolutions effectively.<br>• Develop and implement an audit process to validate clinical documentation and coded data integrity.<br>• Provide prompt responses to inquiries from patients, payers, and staff regarding claims and account submissions.<br>• Supervise the daily tasks of billing specialists to maintain workflow efficiency.<br>• Monitor accounts receivable over 120 days and implement strategies to reduce outstanding balances.<br>• Conduct trend analysis to ensure compliance with payer reimbursement agreements and resolve discrepancies.<br>• Prepare and analyze monthly aging reports to support financial oversight.<br>• Establish best practices to uphold data integrity and quality throughout the revenue cycle.<br>• Lead staff training initiatives to promote adherence to industry standards and compliance requirements.
<p>Jenny Bour with Robert Half is working with a well-established organization that is seeking a detail-oriented and organized <strong>Credentialing & Medical Staff Coordinator</strong> to support their medical staff and administrative team. This Credentialing & Medical Staff Coordinator role ensures compliance with accreditation standards, manages credentialing processes, and maintains accurate provider records. As the Credentialing and Medical Staff Coordinator, you will play a key role in supporting medical staff committees and maintaining policies and procedures.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage all aspects of credentialing, re-credentialing, and privileging for licensed clinical staff.</li><li>Ensure providers are properly credentialed and enrolled with health plans, hospitals, and care facilities.</li><li>Maintain up-to-date provider information in credentialing databases and online systems.</li><li>Track and renew licenses, certifications, and malpractice coverage.</li><li>Prepare and submit credentialing applications for hospitals, insurance carriers, and government programs.</li><li>Coordinate enrollment in CAQH and obtain NPI numbers for new providers.</li><li>Monitor continuing education credits and maintain accurate records.</li><li>Uphold confidentiality and compliance standards at all times.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Assistant to join a reputable private medical group specializing in dermatology. This is a contract position with the potential for a permanent role, offering the opportunity to work in a dynamic and fast-paced environment. The role involves assisting physicians, managing patient intake processes, and ensuring the smooth operation of the clinic while maintaining exceptional patient care.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and room patients upon arrival to ensure a seamless check-in experience.</p><p>• Collect patient histories and manage intake procedures for new and returning patients.</p><p>• Prepare and maintain exam rooms, including cleaning and organizing equipment.</p><p>• Process laboratory specimens and ensure proper handling and documentation.</p><p>• Assist patients with pre-treatment and post-treatment instructions, addressing any concerns.</p><p>• Provide administrative support to physicians by accurately typing notes during consultations.</p><p>• Collaborate with the team to maintain high standards of customer service and efficiency.</p><p>• Schedule appointments and manage patient records using electronic medical systems.</p><p>• Verify medical insurance details and address any related inquiries.</p><p>• Uphold the cleanliness and organization of the office environment to promote safety and comfort</p><p><br></p><p><br></p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00416-0013360747</p>
<p>We are seeking a professional and compassionate Medical Receptionist to manage front desk operations in a medical office. This role is ideal for someone who is organized, detail-oriented, and committed to providing excellent patient service.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Greet patients and visitors in a professional and welcoming manner</li><li> Answer and route incoming calls and messages accurately</li><li> Schedule patient appointments and manage provider calendars</li><li> Verify patient information and process insurance details</li><li> Handle incoming and outgoing correspondence and medical records</li><li> Assist with general administrative and clerical tasks as needed</li></ul>
We are looking for an organized and personable Medical Receptionist to join our team on a contract basis in Randolph, Massachusetts. This role is perfect for someone who thrives in a fast-paced environment and enjoys interacting with patients and staff. The position offers an opportunity to gain valuable experience while supporting a healthcare facility during contract coverage needs.<br><br>Responsibilities:<br>• Answer incoming phone calls promptly and direct them to the appropriate staff or department.<br>• Schedule patient appointments efficiently and ensure accurate data entry into scheduling systems.<br>• Maintain organized records by entering data into Microsoft Office software and other relevant platforms.<br>• Greet patients warmly upon arrival and assist them with check-in procedures.<br>• Provide exceptional customer service, ensuring patients feel welcomed and supported.<br>• Collaborate with team members to manage daily tasks and maintain workflow.<br>• Utilize MediSoft software for administrative tasks, if applicable, with training provided.<br>• Handle multiple responsibilities effectively while maintaining a positive attitude.<br>• Assist with basic office duties, including filing and organizing documents.
<p>We are in search of a diligent Medical Collections Specialist to join our team in Sacramento, California. In this role, you'll be responsible for managing medical collections and ensuring accurate record-keeping. This opportunity provides a contract to permanent employment option.</p><p><br></p><p>Responsibilities:</p><p>• Ensure accurate and efficient processing of medical collections</p><p>• Uphold comprehensive records relating to patient accounts and collections</p><p>• Proficiently read and understand medical contracts to determine the permitted amount</p><p>• Display a strong comprehension of insurance products such as HMO, PPO, and Medicare Advantage plans</p><p>• Exhibit strong skills in writing appeals and effectively work with insurance companies to resolve denied or underpaid claims</p><p>• Comfortably communicate with patients regarding their balances and explain adjudication outcomes</p><p>• Apply analytical skills to make sound decisions on claim resolutions</p><p>• Exhibit efficiency in managing a fast-paced, high volume work environment, while maintaining quality and meeting production goals</p><p>• Foster a team-oriented environment and excel in achieving set objectives.</p>
<p>Join our team as a Medical Front Office Specialist and be the welcoming face of the practice. In this vital role, you’ll interact daily with patients, providers, and staff, ensuring smooth operations and excellent service from check-in through check-out.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 12:30p – 5:30p</p><p>Tuesday 8:00a – 5:30p</p><p>Wednesday 8:00a – 5:30p</p><p>Thursday 7:30a – 5:30p</p><p>Friday 7:30 – 4:30p</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li>Warmly greet all patients, assist with sign-in, manage waiting times, and provide outstanding customer service.</li><li>Communicate with clinical staff to ensure smooth patient flow and accurate updates for waiting patients.</li><li>Verify and scan insurance cards, confirm referral status, update patient records, and enter demographic information as needed.</li><li>Schedule appointments, medical tests, X-ray studies, and office procedures; manage “No Show” documentation and patient chart organization.</li><li>Handle patient check-out by collecting co-pays, updating records, and scheduling follow-up visits; thank patients and offer further assistance.</li><li>Efficiently answer and transfer phone calls, reschedule missed appointments, and notify staff of delays or patient changes.</li><li>Provide coverage for other front office positions and locations as needed; assist with miscellaneous administrative duties as assigned.</li></ul><p><br></p>
<p><strong>Medical Billing Specialist – Join Our Dynamic Team in Hershey!</strong></p><p><br></p><p>Are you passionate about details, driven by accuracy, and ready to make a difference in healthcare? Mid-sized company in Hershey is seeking a <strong>Medical Billing Specialist</strong> who brings both know-how and enthusiasm to the table. If you’re ready to advance your career in a supportive, growth-focused workplace—with a dash of FUN—we want to hear from you!</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Prepare, review, and submit medical claims for reimbursement</li><li>Collaborate with healthcare providers and insurers to resolve billing questions</li><li>Manage patient accounts, including invoice generation and payment posting</li><li>Investigate and resolve claim denials and discrepancies</li><li>Maintain up-to-date records and ensure compliance with billing regulations</li><li>Deliver exceptional customer service to both patients and partners</li></ul><p><strong>What Makes Us Stand Out:</strong></p><ul><li><strong>Team Spirit:</strong> We believe a happy team delivers the best results. Enjoy a collaborative culture that celebrates wins and supports your growth!</li><li><strong>Career Growth:</strong> We invest in your future with ongoing training, advancement opportunities, and recognition for a job well done.</li><li><strong>Perks and Fun:</strong> From office theme days to group outings and wellness initiatives, we know that a little fun goes a long way!</li><li><strong>Make an Impact:</strong> Your attention to detail ensures patients receive care and providers are supported—your work truly matters.</li></ul><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Westerville, Ohio. In this contract position, you will serve as a vital link between patients and the organization by addressing billing concerns, resolving account issues, and ensuring the delivery of exceptional service. This role requires strong communication skills, attention to detail, and a patient-centric approach to handling inquiries and transactions.<br><br>Responsibilities:<br>• Facilitate the resolution of patient account balances with a focus on delivering a positive and supportive experience.<br>• Accurately calculate and collect payments from patients while adhering to established guidelines.<br>• Maintain accuracy and efficiency in processing patient accounts and related transactions.<br>• Set up payment plans using the online bill pay system in accordance with approved policies.<br>• Investigate and resolve claims-related issues in a timely manner.<br>• Collaborate with the scheduling department to identify in-network insurance contracts and reimbursement policies.<br>• Research and address accounts receivable concerns based on direction and requirements.<br>• Update insurance information and correct guarantor details in cases of registration errors.<br>• Submit refund requests as needed.<br>• Work with team members and leadership to improve workflows and enhance overall service quality.
