<p>47,000 - 52,000</p><p><br></p><p>benefits:</p><ul><li>paid time off</li></ul><p><br></p><p>Our client is looking for a meticulous and approachable Medical Receptionist to join their team in the Cranford, New Jersey area. This role blends administrative and clinical responsibilities, offering an opportunity to work closely with patients and families while supporting the pediatric care team. The ideal candidate thrives in a collaborative environment and brings excellent organizational and interpersonal skills to the role.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and families warmly, ensuring a positive and efficient experience.</p><p>• Handle patient check-in and check-out processes, including insurance verification and collecting payments.</p><p>• Maintain and update electronic health records with accuracy and confidentiality.</p><p>• Organize and manage patient flow to optimize efficiency in the office.</p><p>• Assist the pediatric care team with various administrative tasks.</p><p>• Escort patients to examination rooms and prepare them for visits.</p><p>• Record vital signs such as height, weight, temperature, and blood pressure with precision.</p><p>• Gather essential patient information, including medical history updates and allergy confirmations.</p><p>• Ensure examination rooms are cleaned and restocked promptly between appointments.</p><p>• Follow infection control and safety protocols to maintain a secure environment.</p>
<p>We are looking for a detail-oriented Medical Receptionist to join our team in Minneapolis, Minnesota on a part-time basis. As a Patient Care Coordinator, you will play a pivotal role in ensuring a seamless experience for patients while supporting clinic operations. This is a Contract position within the healthcare industry, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and check in patients for clinic and radiology appointments, ensuring a friendly and efficient experience.</p><p>• Provide clear instructions to patients regarding required forms and documentation.</p><p>• Collect and verify demographic and insurance information, entering details accurately into the NextGen system for billing purposes.</p><p>• Process patient payments, including co-pays, swiftly and accurately.</p><p>• Prepare daily charts for scheduled appointments to maintain efficient clinic operations.</p><p>• Assist patients in scheduling follow-up appointments and provide guidance on the patient portal.</p><p>• Coordinate interpreter services for patients requiring language assistance.</p><p>• Update and maintain the provider database within NextGen to ensure accurate tracking of referring providers.</p><p>• Keep the front office area tidy and organized, including restocking supplies and maintaining a welcoming environment.</p><p>• Collaborate with clinic staff to support smooth workflows and continuity of care for patients.</p>
<p>We are looking for a detail-oriented Medical Records Clerk to join our team in Evansville, Indiana. This Contract to permanent position offers the opportunity to contribute to the integrity of health records, ensuring compliance with regulatory standards and supporting continuity of care. The ideal candidate will play a vital role in maintaining accurate medical documentation and assisting with various processes related to record management.</p><p><br></p><p>Responsibilities:</p><p>• Analyze health records to ensure accuracy and compliance with regulatory standards.</p><p>• Monitor record deficiencies and delinquency processes to maintain data integrity.</p><p>• Prepare, scan, and index medical documents while conducting quality reviews to ensure completeness.</p><p>• Assist with registry maintenance tasks, such as the birth registry, and ensure compliance with relevant regulations.</p><p>• Perform imaging and scanning tasks to digitize paper records efficiently.</p><p>• Collaborate with leadership to meet monthly and quarterly targets related to medical record processes.</p><p>• Maintain familiarity with medical documents and their locations within electronic systems.</p><p>• Provide support for data integrity processes and assist with customer service inquiries regarding medical records.</p><p>• Uphold productivity and quality standards in daily tasks.</p><p>• Carry out additional duties related to medical record management as assigned.</p>
We are looking for an organized and detail-oriented Medical Scheduler to join our healthcare team in Youngstown, Ohio. In this role, you will coordinate and manage medical appointments, ensuring that patients receive timely and efficient care. This is a long-term contract position offering the opportunity to contribute to a meaningful and dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage electronic and physical filing systems to maintain accurate and accessible patient records.<br>• Prepare agendas and schedules for meetings, ensuring all necessary documentation is organized.<br>• Coordinate and schedule medical appointments and visits for residents, ensuring seamless communication with healthcare providers.<br>• Submit required reports and documentation to county agencies, guardians, and other relevant parties.<br>• Audit patient charts for accuracy and compliance with healthcare regulations.<br>• Collect and analyze data for reporting purposes as needed.<br>• Handle billing tasks efficiently and accurately.<br>• Serve as a backup for receptionist duties, providing support as required.<br>• Maintain communication with patients, families, and agencies to address inquiries and provide updates.<br>• Perform additional tasks as assigned by management to support the overall operations.
<p>Medical Receptionist</p><p> </p><p>Are you a people person with a passion for healthcare? We’re looking for a friendly, organized, and proactive Medical Receptionist to join a thriving healthcare team. In this role, you’ll be the welcoming face and voice for patients, ensuring every interaction is positive and professional. If you’re ready to grow your career in the medical field, this is your opportunity!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Create a great first impression by greeting patients and visitors warmly, in person or over the phone.</li><li>Manage appointments efficiently and accurately, following established scheduling procedures.</li><li>Handle calls like a pro -answering promptly and providing helpful, courteous responses.</li><li>Support patients and providers with compassion and professionalism.</li><li>Process payments and provide receipts with attention to detail.</li><li>Keep the reception area inviting and report any maintenance needs.</li><li>Verify insurance and assist with patient medical records management.</li></ul><p><br></p>
We are looking for a detail-oriented Medical Coder to join our team on a long-term contract basis. In this role, you will be responsible for accurately reviewing and coding inpatient medical records using established standards and guidelines. This position is based in Atlanta, Georgia, and offers the opportunity to contribute to the efficiency and compliance of healthcare documentation processes.<br><br>Responsibilities:<br>• Review inpatient medical records to assign accurate ICD-10-CM and CPT codes.<br>• Ensure all coding practices comply with regulatory requirements, payer policies, and official guidelines.<br>• Collaborate with healthcare professionals to clarify clinical documentation and resolve coding discrepancies.<br>• Stay updated on coding standards, payment systems, and healthcare regulations.<br>• Participate in audits and quality improvement initiatives to ensure coding accuracy.<br>• Protect the confidentiality and integrity of patient information throughout the coding process.<br>• Meet established productivity and accuracy benchmarks to support organizational goals.<br>• Assist in staff training efforts to enhance coding knowledge and compliance.
<p>We are looking for a Medical Customer Service Specialist to join our team, helping patients and healthcare providers navigate appointments, billing, and insurance questions. This position would be supporting the Indianapolis area.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li>Serve as the primary point of contact for patients, healthcare providers, and insurance companies regarding medical billing, appointments, authorizations, and general inquiries.</li><li>Accurately document and update patient information within electronic health records (EHR) or related systems.</li><li>Resolve billing questions, insurance claim issues, and patient concerns with empathy and professionalism.</li><li>Communicate effectively via phone, email, and online portals, ensuring timely and accurate information delivery.</li><li>Coordinate scheduling and appointment requests, and facilitate patient registration as needed.</li><li>Maintain knowledge of HIPAA guidelines and patient privacy standards at all times.</li><li>Collaborate with internal departments such as billing, admissions, and clinical staff to ensure a seamless patient experience.</li><li>Identify opportunities to enhance patient satisfaction and contribute to team process improvements.</li></ul><p><br></p>
As a Medical Receptionist, you play a vital role in ensuring the smooth and efficient operation of a healthcare facility. You are the first point of contact for patients and are responsible for providing excellent customer service while managing front office tasks. This position requires strong communication skills, attention to detail, and the ability to handle sensitive information with professionalism and confidentiality. Key Responsibilities Greet patients and visitors in a friendly and detail oriented manner Answer incoming calls, direct inquiries, and relay messages appropriately Schedule and confirm patient appointments, manage provider calendars Register patients, verify insurance information, and collect necessary forms Manage patient check-in and check-out processes, including co-payment collection Maintain patient records and ensure accurate data entry into electronic health systems Coordinate with clinical staff to ensure efficient patient flow Respond to patient questions and provide general information about the practice Maintain a tidy reception area and monitor office supplies inventory Adhere to HIPAA privacy regulations and organizational policies
<p>We are looking for a skilled Medical Billing Specialist to join our team in Elizabethtown, North Carolina. This is a long-term contract position offering an excellent opportunity to contribute to a healthcare environment dedicated to patient care and operational excellence. The ideal candidate will bring expertise in medical billing processes and a commitment to accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims to insurance companies with accuracy and attention to detail.</p><p>• Review and resolve claim denials or discrepancies to ensure timely reimbursement.</p><p>• Maintain up-to-date knowledge of medical billing codes and insurance regulations.</p><p>• Collaborate with healthcare providers and administrative staff to address billing inquiries.</p><p>• Monitor and track payments, ensuring proper documentation and record-keeping.</p><p>• Generate and analyze billing reports to identify trends and improve processes.</p><p>• Assist patients with billing-related questions and provide clear and precise communication.</p><p>• Ensure compliance with all billing policies, procedures, and legal requirements.</p><p>• Support the implementation of new billing systems or updates as needed.</p>
<p>We are looking for a detail-oriented Medical Coder to join our team on an immediate contract basis. In this role, you will be responsible for accurately reviewing and coding inpatient medical records using established standards and guidelines. This position is located in Chattanooga, Tennessee and offers the opportunity to contribute to the efficiency and compliance of a growing, patient-oriented team.</p><p> </p><p>Responsibilities:</p><p>• Review inpatient medical records to assign accurate ICD-10-CM and CPT codes.</p><p>• Ensure all coding practices comply with regulatory requirements, payer policies, and official guidelines.</p><p>• Collaborate with healthcare professionals to clarify clinical documentation and resolve coding discrepancies.</p><p>• Stay updated on coding standards, payment systems, and healthcare regulations.</p><p>• Participate in audits and quality improvement initiatives to ensure coding accuracy.</p><p>• Protect the confidentiality and integrity of patient information throughout the coding process.</p><p>• Meet established productivity and accuracy benchmarks to support organizational goals.</p><p> </p><p>If you are interested and available for an IMMEDIATE coding opportunity, please complete an application and call (423)244-0726! for more information TODAY!</p>
We are looking for an experienced Business Manager specializing in medical operations to oversee revenue cycle processes and coding compliance. In this long-term contract role based in Scranton, Pennsylvania, you will play a critical part in ensuring the quality and integrity of medical billing and coding practices while maintaining compliance with federal and state regulations. This position offers an excellent opportunity to collaborate with healthcare professionals and drive operational excellence.<br><br>Responsibilities:<br>• Perform multi-specialty coding with precision to ensure timely submission of claims.<br>• Coordinate with clinical teams to address claim appeals, denials, and resolutions effectively.<br>• Develop and implement an audit process to validate clinical documentation and coded data integrity.<br>• Provide prompt responses to inquiries from patients, payers, and staff regarding claims and account submissions.<br>• Supervise the daily tasks of billing specialists to maintain workflow efficiency.<br>• Monitor accounts receivable over 120 days and implement strategies to reduce outstanding balances.<br>• Conduct trend analysis to ensure compliance with payer reimbursement agreements and resolve discrepancies.<br>• Prepare and analyze monthly aging reports to support financial oversight.<br>• Establish best practices to uphold data integrity and quality throughout the revenue cycle.<br>• Lead staff training initiatives to promote adherence to industry standards and compliance requirements.
<p>Jenny Bour with Robert Half is working with a well-established organization that is seeking a detail-oriented and organized <strong>Credentialing & Medical Staff Coordinator</strong> to support their medical staff and administrative team. This Credentialing & Medical Staff Coordinator role ensures compliance with accreditation standards, manages credentialing processes, and maintains accurate provider records. As the Credentialing and Medical Staff Coordinator, you will play a key role in supporting medical staff committees and maintaining policies and procedures.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage all aspects of credentialing, re-credentialing, and privileging for licensed clinical staff.</li><li>Ensure providers are properly credentialed and enrolled with health plans, hospitals, and care facilities.</li><li>Maintain up-to-date provider information in credentialing databases and online systems.</li><li>Track and renew licenses, certifications, and malpractice coverage.</li><li>Prepare and submit credentialing applications for hospitals, insurance carriers, and government programs.</li><li>Coordinate enrollment in CAQH and obtain NPI numbers for new providers.</li><li>Monitor continuing education credits and maintain accurate records.</li><li>Uphold confidentiality and compliance standards at all times.</li></ul><p><br></p>
<p>A Healthcare Company in Glendale is looking for a skilled and compassionate Bilingual Armenian Medical Receptionist. The Bilingual Armenian Medical Receptionist role offers an opportunity to work in a dynamic healthcare environment while providing essential support to patients and staff. The ideal candidate will be bilingual in Armenian and English, ensuring effective communication and exceptional service to our diverse patient population.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors with professionalism, ensuring they feel comfortable and well-informed.</p><p>• Verify insurance details, collect copayments, and ensure all necessary forms and documentation are completed accurately.</p><p>• Manage patient intake and check-out processes, including precise data entry into the healthcare system.</p><p>• Collaborate with clinical staff to facilitate efficient office operations and timely patient flow.</p><p>• Handle requests for medical records, including scanning, filing, and ensuring secure storage.</p><p>• Provide administrative assistance such as managing correspondence, faxing, and maintaining office supplies.</p><p>• Uphold patient confidentiality and adhere to healthcare regulations at all times.</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Westerville, Ohio. In this contract position, you will serve as a vital link between patients and the organization by addressing billing concerns, resolving account issues, and ensuring the delivery of exceptional service. This role requires strong communication skills, attention to detail, and a patient-centric approach to handling inquiries and transactions.<br><br>Responsibilities:<br>• Facilitate the resolution of patient account balances with a focus on delivering a positive and supportive experience.<br>• Accurately calculate and collect payments from patients while adhering to established guidelines.<br>• Maintain accuracy and efficiency in processing patient accounts and related transactions.<br>• Set up payment plans using the online bill pay system in accordance with approved policies.<br>• Investigate and resolve claims-related issues in a timely manner.<br>• Collaborate with the scheduling department to identify in-network insurance contracts and reimbursement policies.<br>• Research and address accounts receivable concerns based on direction and requirements.<br>• Update insurance information and correct guarantor details in cases of registration errors.<br>• Submit refund requests as needed.<br>• Work with team members and leadership to improve workflows and enhance overall service quality.
<p>We are looking for a dedicated Medical Part-Time Receptionist to join our team in Sandy Hook, Connecticut. This role is a Contract to permanent position, offering an excellent opportunity for career growth within a supportive environment. The ideal candidate will play a key role in ensuring the efficient operation of the office while delivering exceptional service to clients.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks using computer systems to maintain client records and appointment schedules.</p><p>• Handle payment collections, including co-pays, in a detail-oriented and organized manner.</p><p>• Manage client appointments, including scheduling and confirming bookings.</p><p>• Maintain confidentiality and uphold discretion in all interactions with clients and internal matters.</p><p>• Provide administrative support to the Clinical Director, Medical Director, and other clinicians as needed.</p><p>• Respond to inbound calls and inquiries with a detail-oriented approach and excellent customer service.</p><p>• Assist in ensuring the smooth day-to-day operations of the office.</p><p>• Address client needs promptly and with a customer-focused approach.</p>
<p>Join a respected healthcare organization in Minneapolis, MN as a Medical Scheduler. In this on-site role, you will play a key part in supporting patient care by efficiently managing appointment coordination and administrative tasks within a fast-paced medical environment.</p><p>What You'll Be Doing:</p><ul><li>Schedule patient appointments in coordination with healthcare providers</li><li>Maintain accurate and up-to-date patient records in scheduling software</li><li>Communicate effectively with patients regarding appointments, cancellations, and rescheduling</li><li>Verify insurance coverage and ensure necessary documentation is collected</li><li>Collaborate with medical staff to optimize provider schedules and patient flow</li><li>Address patient inquiries while providing excellent customer service</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team in Baltimore, Maryland. This is a contract-to-permanent position within the medical devices industry, offering an opportunity to contribute to healthcare operations through accurate billing and coding practices. The ideal candidate will have hands-on experience in medical billing and a solid understanding of insurance processes, including Medicare, Medicaid, and third-party payers.</p><p><br></p><p>Responsibilities:</p><p>• Handle medical billing and coding tasks with precision and attention to detail.</p><p>• Reach out to insurance companies to resolve billing issues and ensure claims are processed effectively.</p><p>• Manage reimbursements and claims for Medicare, Medicaid, and third-party insurance providers.</p><p>• Collaborate with healthcare providers to verify patient insurance benefits and coverage.</p><p>• Maintain accurate records of billing and insurance communications.</p><p>• Ensure compliance with healthcare regulations and billing standards.</p><p>• Assist in identifying discrepancies in claims and resolving them promptly.</p><p>• Provide support in medical collections processes, ensuring timely payments.</p><p>• Communicate with patients regarding billing inquiries and insurance coverage.</p>
<p>We are seeking a diligent and detail-oriented Medical Collections Specialist to join our team on-site in St. Paul, MN. The ideal candidate will have experience in working with patient accounts, securing outstanding payments, and communicating effectively with both patients and insurance providers.</p><p>What You'll Do:</p><ul><li>Review and manage assigned patient accounts for collections</li><li>Contact patients and third-party payers regarding past due balances and establish payment arrangements</li><li>Resolve billing discrepancies and provide clarification to patients regarding account balances</li><li>Document all collection activities in billing software and maintain accurate records</li><li>Follow up on unpaid claims and appeals to resolve outstanding balances</li><li>Work closely with the billing team to ensure proper account resolution</li><li>Maintain compliance with HIPAA and company policies</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250 to apply.</p><p><br></p>
<p>We are seeking a Medical Charge Entry Specialist in the Indianapolis, IN to help ensure the smooth and accurate processing of healthcare revenue. As an integral member of the administrative team, you will be responsible for entering medical charges, verifying patient information, and supporting the financial operations of health providers.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Enter medical charge information into electronic health record (EHR) and billing systems with speed and accuracy.</li><li>Review patient accounts for proper coding, completeness, and compliance with payer requirements.</li><li>Verify insurance and demographic data for accuracy prior to charge submission.</li><li>Communicate with medical billing, coding, and healthcare teams to resolve discrepancies.</li><li>Follow up on missing or incomplete charge information and correct errors as needed.</li><li>Assist in generating claims, preparing reports, and supporting month-end billing processes.</li><li>Maintain strict confidentiality of patient and organizational information.</li></ul><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Carmichael, California. In this role, you will play a vital part in ensuring seamless patient interactions, managing scheduling, and verifying insurance information. This is a long-term contract position, offering a great opportunity to contribute to a supportive healthcare environment.<br><br>Responsibilities:<br>• Handle incoming calls with professionalism, addressing patient inquiries and resolving concerns efficiently.<br>• Manage patient scheduling and appointment reminders to ensure timely visits.<br>• Verify medical insurance information and assist patients with billing-related questions.<br>• Maintain accurate medical charts and records in compliance with organizational standards.<br>• Utilize electronic practice management systems to update and retrieve patient information.<br>• Provide exceptional customer service to patients, physicians, and staff, fostering positive relationships.<br>• Apply basic medical terminology knowledge to communicate effectively in a healthcare setting.<br>• Collaborate with team members and supervisors to optimize clinic workflows.<br>• Operate standard office equipment and software to support daily tasks.<br>• Uphold the clinic’s values and mission by ensuring high-quality service delivery.
<p>A well-respected <strong>family medical practice in Oceanside</strong> is seeking a warm, professional, and highly organized <strong>Front Office Medical Receptionist</strong> who is fully bilingual in <strong>Spanish and English</strong>. This role serves as the first point of contact for patients and plays a crucial part in creating a positive, seamless experience for diverse families and individuals receiving care. This position requires exceptional customer service abilities, strong medical terminology familiarity, and proficiency with healthcare software systems. The ideal candidate thrives in a fast-paced clinic environment, communicates clearly, and approaches patient care with empathy and professionalism.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><ul><li>Greet patients, verify appointments, and check in/out with accuracy and courtesy.</li><li>Answer high-volume incoming calls, triage patient questions, schedule appointments, and route calls to medical staff as needed.</li><li>Maintain updated patient demographic information, insurance details, and required forms.</li><li>Handle co-pays, deposits, and payment collections while following HIPAA and clinic confidentiality policies.</li><li>Translate between English and Spanish for patient inquiries, instructions, and documentation when needed.</li><li>Enter patient notes, referrals, authorizations, and updates into the EMR system.</li><li>Coordinate with medical assistants, nurses, and providers to ensure flow throughout the day.</li><li>Maintain reception area cleanliness, manage patient paperwork, and distribute forms.</li></ul>
<p>We are looking for a meticulous Medical Receptionist to join our OB/GYN healthcare team in San Francisco AND Sausalito California. This role is pivotal in providing exceptional support to patients and clinicians, ensuring smooth administrative operations in a fast-paced medical environment. As a Contract-to-long-term position, it offers an excellent opportunity for growth and skill development within the healthcare industry.</p><p><br></p><p>8:30AM-5PM Monday-Friday onsite in Sausalito and trains for the first few months in SF </p><p><br></p><p>Responsibilities:</p><p>· <strong>Greet patients professionally, both in person and over the phone</strong></p><p>· <strong>Knowledge of Obstetrical and Gynecological appointment protocol. </strong></p><p>· <strong>Answers incoming phone calls promptly and provides triage concerns efficiently </strong></p><p>· <strong>Collects copayments and past due balances at time of phone call and when checking in patients.</strong></p><p>· <strong>Handles scheduling and rescheduling appointments; calls no shows, bumped appts, and cancellations; modifies schedules for clinicians as needed. </strong></p><p>· <strong>Scanning: scans insurance cards, consents and other patient paperwork.</strong></p><p>· <strong>Liaise with medical staff to provide patient access to care</strong></p><p>· <strong>Comforting patients by anticipating anxieties and effectively answering questions. Provide liaison support when ap</strong></p><p>· <strong>Sort through mail</strong></p><p>· <strong>Post payments sent through USPS</strong></p><p>· <strong>Handles front office technical and maintenance issues. </strong></p><p>· <strong>Weekly office upkeep: laundry, kitchen, storage and personal spaces.</strong></p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00416-0013332338**</p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
We are looking for a dedicated Medical Front Desk Specialist to join our team in Beverly Hills, California. In this long-term contract position, you will play a vital role in ensuring smooth front desk operations while delivering outstanding service to patients. The role requires strong organizational skills and a commitment to maintaining a detail-oriented and welcoming environment.<br><br>Responsibilities:<br>• Welcome patients warmly and courteously to create a positive first impression.<br>• Schedule, confirm, and adjust patient appointments using scheduling software while coordinating follow-ups.<br>• Communicate office policies and procedures clearly to patients to ensure understanding and compliance.<br>• Verify and process patient forms and insurance details with accuracy and confidentiality.<br>• Update patient records and manage data entry tasks to maintain compliance with medical regulations.<br>• Follow up with patients and leads via calls to schedule appointments and address inquiries.<br>• Coordinate scheduling of follow-up visits with patients and staff to optimize workflow.<br>• Provide administrative support to medical personnel and office management as required.
<p>Key Responsibilities:</p><ul><li>Greet and assist patients, visitors, and staff with a high level of courtesy and professionalism.</li><li>Accurately manage patient registration, check-in, and check-out processes using EPIC or equivalent EHR system.</li><li>Schedule, confirm, and modify patient appointments in compliance with office guidelines.</li><li>Verify and update patient insurance, demographics, and billing information.</li><li>Answer phones and respond to inquiries, redirect calls as needed, and relay messages promptly.</li><li>Collect co-pays and process payments accurately.</li><li>Handle confidential information in line with HIPAA regulations.</li><li>Monitor waiting room activity and maintain a comfortable, welcoming environment.</li><li>Support clinical and administrative staff with various office tasks as requested.</li><li>Address patient questions and concerns with empathy and resourcefulness, escalating complex issues as appropriate.</li></ul><p><br></p>
