<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
<p>Customer Service Representative (English & Bilingual Spanish) – Contract to Hire</p><p>Location: Remote after Day 1 (Training onsite in Pittsburgh, PA or Canfield, OH)</p><p>Residency Requirement: Must reside in Pennsylvania or Ohio</p><p>Pay:</p><p>• English-speaking: $16/hour</p><p>• Bilingual Spanish: $18/hour</p><p>Overview</p><p>Our client in Pittsburgh is seeking English speaking and bilingual (Spanish) Customer Service Representatives for a contract to hire opportunity. Candidates must attend an in person Day 1 training and equipment pickup at either:</p><p>• Pittsburgh, PA – 2/25/26 (Free parking + bus accessible)</p><p>• Canfield, OH – 2/24/26 </p><p>After Day 1, the role is fully remote.</p><p>Training & Schedule</p><p>• Training: Monday–Friday, 8:15 AM–4:45 PM (first ~3 weeks)</p><p>• Permanent Shift: Between 9:30 AM–6:00 PM, Monday–Friday</p><p><br></p><p>Job Responsibilities</p><p>This role supports community based assistance programs by handling customer inquiries, completing applications, and guiding individuals through program processes. Representatives must demonstrate professionalism, empathy, and strong communication skills.</p><p><br></p>
<p>Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to hire, fully remote (candidate has to be local to Pittsburgh as hiring manager. resides in Pittsburgh.) Pay is $23-$25, depending on experience.</p><p><br></p><p>Key Responsibilities:</p><p>• Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues.</p><p>• Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction.</p><p>• Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise.</p><p>• Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships.</p><p>• Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.</p><p><br></p><p>Company Offers:</p><p>• Fully remote work flexibility (based in locally in the Pittsburgh area)</p><p>• Competitive salary and benefits package</p><p>• Opportunities for professional growth and development with a growing organization</p><p><br></p>
<p>Our client in the Latrobe area is looking for a Customer Service/Sales Representative and it is a contract to hire position. Pay is $22-$24, dependent on experience. Business casual and hours for this position will be: 8:00AM – 4:30PM, 1 hour lunch</p><p><br></p><p>As a Customer Service / Sales Representative, you will serve as a key link between the company and our customers — providing exceptional service while actively driving business growth. This role combines inside sales and customer support: you’ll respond to incoming inquiries, manage existing accounts, and proactively seek out new customers through outbound calling and business development efforts. You will work closely with our sales, production, and logistics teams to ensure customers receive timely, accurate information and the high-quality service the company is known for. The ideal candidate is energetic, self-motivated, and eager to grow our customer base and expand sales within the assigned territory, all while maintaining strong, long-term relationships with existing clients.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Respond to inbound customer inquiries via phone, email, or online portals in a timely and professional manner.</p><p>Process orders accurately, verify customer information, and coordinate with internal teams to ensure on-time delivery.</p><p>Resolve customer issues or complaints, escalate when necessary, and follow through to ensure customer satisfaction.</p><p>Maintain and update customer records in our CRM or order management system.</p><p>Conduct outbound calls to prospective customers to generate new leads, build relationships, and expand our customer base.</p><p>Actively work to grow the assigned territory and develop new business opportunities through research, networking, and proactive outreach.</p><p>Identify opportunities to upsell or cross-sell products and work with the sales team to pursue these leads.</p><p>Provide product knowledge to customers and help customers select the right solutions for their equipment.</p><p>Monitor inventory availability or lead times and communicate proactively with customers about any delays or backorders.</p><p>Collaborate with other departments ensure customer expectations are met.</p><p>Meet or exceed established service and sales KPIs.</p><p><br></p>
<p>We are offering a contract to hire employment opportunity for a Customer Service Representative in Mount Pleasant, Pennsylvania. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation. As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. Hours: either 7:30AM or 8AM – 4:30PM or 5PM. Depending on your start time. Pay : $18- 20</p><p><br></p><p>• Assist customers by phone and in person at our facility</p><p>• Help customers get the parts they need</p><p>• Interact extensively with customers to clarify their needs, research, and recommend parts</p><p>• Meet / exceed monthly sales goals while increasing customer satisfaction</p><p>• Provide quotes</p><p>• Take orders</p><p>• Provide post order service</p><p>• Physically measure specs on a wide variety of parts</p><p>REQUIREMENTS</p><p>Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. </p><p>Specific qualifications for the role include:</p><p>• Minimum 6 months of customer service experience</p><p>• Mechanical and mathematical aptitude</p><p>• Excellent telephone skills</p><p>• Ability and desire to learn new systems and processes quickly</p><p>• Strong computer skills, particularly Excel</p><p>• High school diploma or equivalent</p><p>• Valid driver's license and clean driving record (MVR)</p><p>• SAP / ERP experience, preferred</p><p>• Knowledge of industrial distribution products and hydraulics, preferred</p>
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Provide detailed pricing information and generate price quotes based on customer requirements.<br>• Collaborate with internal teams to resolve issues and maintain smooth order processing.<br>• Maintain accurate records of customer interactions and transactions in the database.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Support sales efforts by offering product details and assistance with pricing inquiries.<br>• Identify opportunities for improving customer service processes and contribute to team efficiency.<br>• Uphold company standards by delivering high-quality service and maintaining professionalism.<br>• Assist with general administrative tasks as needed to support the customer service team.
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this role, you will serve as a vital link between our company and customers, ensuring exceptional service and efficient communication. This is a long-term contract position within the manufacturing industry, offering a stable opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone and email.<br>• Accurately enter customer orders into the system while adhering to company guidelines.<br>• Provide detailed pricing information and create price quotes based on customer needs.<br>• Address and resolve customer concerns by coordinating with internal teams.<br>• Maintain thorough and organized records of customer interactions and transactions.<br>• Assist customers with product information and availability inquiries.<br>• Ensure all data entered into the system is accurate and up-to-date.<br>• Collaborate with team members to streamline processes and improve customer satisfaction.<br>• Stay informed about company products and services to provide knowledgeable assistance.
We are looking for a dedicated Customer Service Representative to join our team in Struthers, Ohio. This long-term contract position is ideal for someone with a background in manufacturing, metals, or industrial sales who thrives in a dynamic environment. In this role, you will be responsible for handling customer inquiries, managing orders, and ensuring smooth communication between clients and internal teams.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding aluminum extrusion products.<br>• Process orders efficiently while ensuring all customer requirements are met.<br>• Address customer concerns and resolve issues to maintain high satisfaction levels.<br>• Collaborate with internal teams to coordinate and fulfill customer needs.<br>• Enforce company policies and labor agreements consistently.<br>• Adapt to shifting priorities and manage tasks effectively.<br>• Maintain positive and attentive interactions with customers and colleagues.<br>• Utilize Microsoft Office Suite and customer relationship management software to organize and track customer data.<br>• Apply problem-solving skills to identify and resolve challenges in a timely manner.<br>• Stay informed about manufacturing processes and technical terminology relevant to the aluminum extrusion industry.
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions.<br><br>Responsibilities:<br>• Welcome and assist walk-in and scheduled customers, delivering outstanding customer service.<br>• Conduct interviews with clients to gather household information and verify required documentation.<br>• Review, copy, and manage customer-provided documents to ensure accuracy and completeness.<br>• Support clients by printing missing or previously submitted documents as needed.<br>• Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers.<br>• Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday.<br>• Access and retrieve utility bills from online portals to support customer documentation.<br>• Uphold strict confidentiality regarding customer information and records.<br>• Attend training sessions to enhance program knowledge and stay updated on organizational processes.<br>• Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
We are looking for a dedicated Patient Access Specialist to join our team in Pittsburgh, Pennsylvania. This role involves ensuring smooth and efficient patient admissions while maintaining compliance with organizational and regulatory standards. As a Contract to permanent position, it offers an excellent opportunity for long-term growth in the healthcare industry.<br><br>Responsibilities:<br>• Accurately assign medical record numbers and complete medical necessity checks to ensure compliance and proper patient registration.<br>• Provide clear instructions to patients while collecting insurance information and processing physician orders.<br>• Maintain excellent customer service standards during patient interactions with a compassionate approach.<br>• Meet assigned point-of-service goals and utilize auditing tools to correct account discrepancies.<br>• Conduct pre-registration tasks, including inbound and outbound calls to gather patient demographics, insurance details, and financial liabilities.<br>• Explain and obtain necessary signatures for consent and treatment forms while distributing essential patient education documents.<br>• Verify insurance eligibility and input accurate benefit data to support billing processes and enhance claim accuracy.<br>• Screen medical necessity using appropriate tools to inform Medicare patients of potential non-payment scenarios.<br>• Collect point-of-service payments, manage past-due balances, and offer payment plan options to patients.
<p>Our client in Bakery Square is hiring for a Receptionist provides high-level administrative and clerical support by managing front-desk operations, handling information requests, and supporting daily office functions. This role serves as the first point of contact for visitors and callers while maintaining a professional and organized office environment. Need a contract assignment tlll 2/15,hours 8AM - 5PM. $16</p><p><br></p><p>Background check and drug screen required. </p><p>Job Responsibilities</p><p><br></p><p>Greet and direct visitors in a courteous and professional manner.</p><p><br></p><p>Answer and route incoming calls using a telephone or switchboard system.</p><p><br></p><p>Provide accurate information to visitors and callers.</p><p><br></p><p>Receive, log, and distribute incoming and outgoing packages via couriers.</p><p><br></p><p>Maintain visitor logs, call records, and issue security passes or badges as needed.</p><p><br></p><p>Perform general clerical duties, including typing, filing, photocopying, binding documents, and preparing mailers.</p><p><br></p><p>Manage boardroom schedules and ensure meeting rooms and equipment are properly set up.</p><p><br></p><p>Provide additional administrative support as assigned.</p><p><br></p><p>Skills & Qualifications</p><p><br></p><p>Strong verbal and written communication skills.</p><p><br></p><p>Excellent customer service and interpersonal abilities.</p><p><br></p><p>Ability to multitask, prioritize, and manage time effectively.</p><p><br></p><p>Ability to work independently while maintaining confidentiality.</p><p><br></p><p>Proficiency in Microsoft Word, Excel, and PowerPoint.</p><p><br></p><p>Education & Experience</p><p><br></p><p>High school diploma or equivalent required.</p><p><br></p><p>0–2 years of relevant administrative or receptionist experience.</p>
<p>We are looking for an experienced Human Resources Specialist to join our team. In this long-term contract role, you will play a key part in managing and optimizing HR functions, ensuring compliance with regulations, and supporting the strategic goals of the organization. This position offers an opportunity to contribute to employee relations, compensation planning, recruitment, and organizational development.</p><p><br></p><p>Responsibilities:</p><p>• Provide guidance to managers and employees on employment regulations, compensation policies, and organizational procedures.</p><p>• Assess job roles to determine classification, exemption status, and appropriate salary levels.</p><p>• Develop and update job descriptions, salary structures, and occupational classifications.</p><p>• Maintain and organize personnel records, handbooks, and other HR documentation.</p><p>• Compile and present reports on job analysis, career pathways, and compensation evaluations.</p><p>• Support recruitment efforts by ensuring compliance with policies and regulations.</p><p>• Collaborate on the development of employee benefits programs and pay-scale systems.</p><p>• Assist in fostering a positive work environment through mentoring and performance feedback.</p><p>• Conduct regular evaluations to ensure adherence to affirmative action plans and equal employment opportunities.</p><p>• Utilize HR software and tools to streamline administrative processes and reporting.</p>
A leading organization is seeking a Benefits/HR Analyst to provide operational support in managing human resources and employee benefits processes and projects. This role is ideal for someone with strong attention to detail, a proactive mindset, and the ability to work effectively in a collaborative environment. Key Responsibilities: Prepare and process monthly vendor invoices and premium payments, ensuring accurate recordkeeping of all invoices and reports. Assist in the development and distribution of benefits materials for employees. Support configuration and maintenance of various electronic benefit enrollments, including new hires, life events, work events, annual open enrollment, and other periodic benefit changes. Update benefit enrollment configurations within the Dayforce platform. Develop and generate reports in Dayforce for vendor census and other data requests. Review and reconcile discrepancies identified by health insurers from weekly enrollment and eligibility files. Partner with Third Party Administrators (TPAs) in managing retiree programs, including retiree medical for legacy groups, Health Reimbursement Accounts (HRAs), and life insurance. Maintain comprehensive retiree reporting. Support 401(k) administration activities. Assist in the implementation and management of annual wellness programs for various employee groups. Oversee the Motus Car Allowance program, including monthly billing operations. Prepare and coordinate the distribution of Summary Annual Reports. Assist with preparation of annual EEO-1 reports. Maintain and update the Benefits Procedures Manual and perform additional duties as assigned.
<p><br></p><p>Our client is seeking a detail-oriented HR Administrator to join our team on a full-time basis. This role involves providing comprehensive administrative, human resources, and payroll support for operations in Sudbury, Canada, while primarily working from Pittsburgh, PA. The ideal candidate will demonstrate professionalism, a collaborative approach, proactive problem-solving, and the ability to work independently and meet set goals in a dynamic environment. This position is full-time, fully on-site in Pittsburgh, M-F 8-5 or a permanent basis. Pay is $55,000 or comparable hourly with excellent benefits and quarterly bonus potential. </p><p><br></p><p><strong>Critical Requirement – Bilingual Proficiency:</strong></p><p> <strong>This position requires full professional fluency in both English and French. ONLY candidates who meet this mandatory language requirement will be contacted.</strong></p><p><br></p><p><strong>Education & Experience:</strong></p><ul><li>High School Diploma or GED required</li><li>Minimum of two (2) years of relevant experience, ideally in a manufacturing environment; or equivalent combination of education and experience</li><li><strong>MUST be bilingual (English/French)</strong></li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day HR administrative support for Canadian operations, working closely with the corporate HR team</li><li>Maintain accurate and confidential employee records, including file creation and timekeeping system entry</li><li>Coordinate weekly payroll processing, tracking time, attendance, PTO, and status changes in collaboration with plant management and payroll teams</li><li>Compile reports and personnel data as needed</li><li>Respond to employee HR and payroll inquiries, ensuring sensitive information is handled with absolute confidentiality</li><li>Assist with recruitment and onboarding activities in coordination with corporate recruiters</li><li>Administer employee benefits documentation and liaise with the corporate HR department</li><li>Adapt quickly to changing priorities and perform other duties as directed by management</li></ul><p><br></p><p><br></p>
<p>Our client a well known regional law firm is currently seeking an experienced Corporate Paralegal to support attorneys in a busy transactional practice. This role works closely with counsel on entity formation, financings, business transactions, succession planning, and sales, and offers exposure to a wide range of corporate and estate-related matters. Candidates should have 3-5 years of base experience in a transactional practice area. </p><p><br></p><p>Interested candidates with corporate/transactional legal experience should reach out directly to Kevin Ross with Robert Half in Philadelphia. </p><p><br></p>
<p>Lead UKG Ready Pro Implementation Consultant</p><p><strong>Location:</strong> Pittsburgh, PA (Onsite/Hybrid)</p><p><strong>Engagement Type:</strong> Contract</p><p>Overview</p><p>We are seeking a <strong>Lead UKG Ready Pro Implementation Consultant</strong> for a contract engagement in the Pittsburgh, PA area. This role is a <strong>functional, business‑focused implementation position</strong> supporting HR and accounting operations—it is <strong>not an IT or technical systems role</strong>.</p><p>The ideal consultant brings deep, hands‑on experience leading <strong>UKG Ready Pro</strong> implementations and can partner closely with HR, payroll, benefits, and accounting stakeholders to ensure successful configuration and adoption of key modules.</p><p>Key Responsibilities</p><ul><li>Serve as the <strong>lead functional consultant</strong> for a UKG Ready Pro implementation</li><li>Own the <strong>setup, configuration, and implementation</strong> of:</li><li><strong>Affordable Care Act (ACA)</strong></li><li><strong>Performance Management</strong></li><li><strong>Recruitment</strong></li><li>Act as the primary subject matter expert for HR and accounting process alignment within UKG</li><li>Lead discovery sessions, gather business requirements, and translate them into system configurations</li><li>Guide stakeholders through testing, validation, and go‑live readiness</li><li>Provide best‑practice recommendations based on real‑world UKG Ready Pro experience</li><li>Support change management and user adoption from a business perspective</li></ul><p><br></p>
We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Youngstown, Ohio. In this role, you will manage front desk operations, ensuring smooth communication and excellent customer service. This part-time position offers an excellent opportunity to contribute to our team in a dynamic and welcoming environment.<br><br>Responsibilities:<br>• Greet and assist visitors and clients in a courteous and detail-oriented manner.<br>• Manage and operate a multi-line phone system to handle incoming calls efficiently.<br>• Direct calls to appropriate departments or personnel using a switchboard system.<br>• Provide accurate information to callers and address inquiries as needed.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Handle administrative tasks, including scheduling and documentation, as required.<br>• Communicate effectively with team members to ensure seamless operations.<br>• Monitor and manage incoming mail and deliveries.<br>• Uphold company standards and policies while interacting with visitors and staff.
We are looking for a dedicated and organized Receptionist to join our team in Boardman, Ohio. This is a long-term contract position offering the opportunity to grow from part-time to permanent employment. The ideal candidate will play a key role in managing front office operations while ensuring smooth communication and efficient handling of administrative tasks.<br><br>Responsibilities:<br>• Manage the reception area by answering and directing inbound calls using a multi-line phone system.<br>• Handle incoming mail by sorting and organizing large volumes efficiently.<br>• Perform document scanning tasks to ensure accurate digital records.<br>• Enter data into systems with precision and attention to detail.<br>• Provide excellent communication and customer service to visitors and callers.<br>• Maintain professionalism while managing switchboard operations for up to 10 phone lines.<br>• Assist with general administrative duties as required to support office operations.
We are looking for an experienced Chief Financial Officer to provide strategic financial leadership and oversee all financial operations for our organization in Pittsburgh, Pennsylvania. This role is essential to driving financial stewardship, compliance, and operational excellence while supporting the organization's mission and long-term sustainability. The ideal candidate will bring exceptional leadership skills, a strong background in financial management, and a commitment to fostering accountability and integrity across all functions.<br><br>Responsibilities:<br>• Direct all financial operations, including accounting, budgeting, cash flow management, and financial planning.<br>• Develop and implement annual budgets and multi-year financial strategies to ensure organizational sustainability.<br>• Ensure accurate and timely preparation of internal and external financial reports.<br>• Manage all aspects of grant administration, ensuring compliance with funding requirements and regulations.<br>• Oversee fund management activities, including cash flow monitoring and adherence to regulatory standards.<br>• Strengthen internal controls, financial policies, and risk management processes to safeguard organizational assets.<br>• Collaborate with HR to oversee payroll, benefits administration, and personnel-related financial processes.<br>• Supervise procurement activities, contract reviews, and vendor relationships to optimize operational efficiency.<br>• Ensure compliance with audit, tax, and regulatory requirements; coordinate annual audits and liaise with external auditors.<br>• Provide financial insights and reports to the President and Board of Directors to support strategic decision-making.
We are looking for a dedicated and personable Receptionist to join our team in Youngstown, Ohio. This part-time position offers an exciting opportunity to contribute to the smooth operation of our office while interacting with clients, visitors, and staff. As a Contract to permanent role, this position is ideal for individuals seeking long-term growth and stability.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring an attentive and friendly environment.<br>• Manage and direct incoming calls using a multi-line phone system.<br>• Coordinate schedules, appointments, and meetings for staff and clients.<br>• Maintain and organize both physical and electronic records, ensuring accuracy and accessibility.<br>• Provide accurate information to callers and direct them to the appropriate department or individual.<br>• Perform data entry tasks to update and maintain records with precision.<br>• Support general office operations by completing various administrative and clerical tasks.<br>• Facilitate communication within the office to maintain efficiency and collaboration.
<p>We are looking for an experienced Collections Specialist to join our team in Pittsburgh, Pennsylvania. This contract-to-permanent position offers the opportunity to work in a fast-paced environment, managing overdue accounts and facilitating payment resolutions. Ideal candidates will have strong communication skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of collections with professionalism and efficiency.</p><p>• Contact customers to discuss overdue accounts and negotiate payment arrangements.</p><p>• Monitor account statuses to identify and address potential issues promptly.</p><p>• Process payments and maintain accurate records of account activities.</p><p>• Resolve disputes and discrepancies to ensure customer satisfaction.</p><p>• Collaborate with internal teams to streamline collections processes.</p><p>• Provide clear and concise updates on account statuses to stakeholders.</p><p>• Maintain compliance with company policies and relevant regulations.</p><p>• Develop and implement strategies to improve collections performance.</p>
