<p>Our client in the South Side of Pittsburgh, PA is hiring for a <u>Bilingual Customer Service Representative</u> for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in <strong>PENNSYLVANIA OR OHIO. Monday - Friday (11:30AM - 8:30PM) </strong>Pay: $19</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs.</p><p><br></p><p><strong> Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</strong></p><p><br></p><p><br></p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
<p><strong>Job Title: </strong>Collections Specialist</p><p><br></p><p><strong>Job Overview:</strong></p><p>A well-established organization based in Pittsburgh, PA, is seeking a skilled Collections Specialist with at least 2 years of relevant collections experience (preferably consumer collections experience). This position is onsite and the normal work hours are Monday through Friday 8am-4:30pm. (Some flexibility may be available with the start time). The Collection Specialist will be responsible for managing delinquent accounts, including loans, credit cards, and negative accounts. The position involves engaging with customers to secure repayment plans that restore accounts to good standing, while also consulting with the Collection Supervisor and CFO to determine appropriate measures such as repossession, litigation, or right of offset. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Investigate billing errors and disputes, providing prompt follow-ups as needed.</p><p>• Monitor due dates and send timely payment reminders.</p><p>• Contact customers via phone, email, and written correspondence to resolve unpaid balances.</p><p>• Record all collection activities and maintain detailed communication logs.</p><p>• Respond to customer inquiries regarding billing statements in a professional manner.</p><p>• Negotiate partial payments or structured repayment plans when necessary.</p><p>• Collaborate with team members to establish effective debt recovery strategies.</p><p>• Update account status upon successful resolution of debts.</p><p>• Prepare and issue required documentation to customers and credit bureaus.</p><p>• Partner with legal counsel when escalations are warranted.</p><p>• Take ownership of assigned accounts during the debt collection process.</p><p>• Utilize debt collection software and public record databases for account resolution.</p><p>• Ensure compliance with all applicable federal, state, and local laws, as well as internal company policies.</p><p>• Handle sensitive customer data with strict confidentiality and discretion.</p><p><br></p><p><strong>Required Skills and Qualifications:</strong></p><p>• Customer Service and Negotiation: Proven ability to address customer concerns and negotiate payment terms.</p><p>• Communication: Excellent verbal and written communication skills.</p><p>• Interpersonal Skills: Ability to collaborate effectively with coworkers and interact professionally with customers.</p><p>• Problem-Solving: Strong critical thinking and decision-making abilities.</p><p>• Professionalism: Exhibit a calm and composed demeanor, even under challenging situations.</p><p>• Independence: Capable of working autonomously while managing multiple tasks and deadlines.</p><p><br></p><p><strong>Educational and Experience Requirements:</strong></p><p>• High school diploma or equivalent.</p><p>• Minimum of two years of experience in collections, customer service, or sales.</p><p>• Familiarity with bankruptcy or repossession procedures is highly preferred.</p><p><br></p><p>Apply on the Robert Half website or via the Robert Half mobile app today if you meet the criteria and would like to be considered. After applying, please call 412-471-5946 and ask to speak with Dan, Aimee or Carrie! When calling, please reference job # 03730 - 0013301588. Thank you! </p>
<p>An organization in the Export Area is looking for a Procurement & Contracts Coordinator. This is a long-term temporary position offering flexibility in work.</p><p><br></p><p>Responsibilities for the Procurement & Contracts Coordinator position:</p><ul><li>Review and make sure all documents for commercial agreements are complete and accurate.</li><li>Check, reconcile, and negotiate commercial terms for service and equipment orders, updating purchase orders </li><li>Get the necessary approvals and signatures on purchase orders and agreements according to company policies.</li><li>Work with sales management and the Business Controller to make sure agreements are finalized on time.</li><li>Consult with legal or senior management on agreements that involve major concerns or financial risk.</li><li>Keep track of approvals, correspondence, and contract status, and share updates with the team.</li><li>Make sure all contract changes follow company policies and procedures.</li><li>Support customer service teams with commercial terms questions.</li><li>Keep organized customer records and certificates of insurance.</li><li>Manage access to customer portals so all departments have the information they need.</li><li>Oversee travel policy, including new hire training and program administration.</li><li>Ensure utility bills are paid accurately and on time.</li></ul><p>If you are interested in being considered for this Procurement & Contracts Coordinator position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099</p>
<p>We are looking for a dedicated Payroll and Benefits Administrator to join our team in Pittsburgh, Pennsylvania. This role is integral to ensuring the smooth operation of payroll and benefits processes while maintaining compliance with local, state, and federal regulations. The ideal candidate will be highly organized, detail-oriented, and committed to providing exceptional support to employees and the organization.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the Vice President of Human Resources to support various HR and payroll initiatives.</p><p>• Process semi-monthly payroll for all employees, ensuring compliance with applicable laws and regulations.</p><p>• Manage and update payroll and HR systems, including data entry and system configuration.</p><p>• Oversee employee timesheet submissions, verifying accuracy and approvals.</p><p>• Conduct onboarding and offboarding processes, including benefit enrollments and employment eligibility checks.</p><p>• Administer employee benefit programs and assist with annual renewals and updates.</p><p>• Coordinate annual open enrollment for benefits, guiding employees through the process.</p><p>• Prepare and distribute compliance materials, including healthcare surveys, salary surveys, and required notices.</p><p>• Participate in audits and assist with month-end and year-end financial closings.</p><p>• Maintain accurate and confidential employee personnel files.</p>
<p>The HR Coordinator will be responsible for supporting and assisting the human resources team with daily activities, focusing on providing administrative support for HR functions and ensuring smooth operations. Based in Canonsburg, PA, this role requires attention to detail, excellent organizational skills, and the ability to handle highly sensitive information with confidentiality. The HR Coordinator will serve as the first point of contact for employees regarding HR-related inquiries and work collaboratively with various departments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li><strong>HR Support and Administration:</strong> Maintain employee records, track HR data, and update the company’s HR management system as required. Assist in ensuring compliance with federal, state, and local laws and regulations.</li><li><strong>Recruitment and Onboarding:</strong> Support the recruitment process by posting job ads, coordinating interviews, and conducting background checks. Facilitate employee onboarding by preparing offer letters, collecting required documentation, and conducting orientation sessions.</li><li><strong>Employee Relations:</strong> Respond to general employee inquiries related to policies, benefits, and payroll with professionalism and timeliness. Escalate complex issues to the HR Manager or relevant department when necessary.</li><li><strong>Project Assistance:</strong> Assist in the execution of HR projects, including training and development programs, DEI initiatives, employee engagement events, and performance management system rollouts.</li><li><strong>Compensation and Benefits:</strong> Coordinate payroll processes, assist in benefit administration, and partner with vendors to resolve any benefit-related concerns. Provide employees with accurate and timely information about their benefits.</li><li><strong>Compliance and Reporting:</strong> Ensure compliance with company policies, confidentiality handling, and HR standards. Prepare reports related to employee data, turnover rates, and other metrics for management as needed.</li></ul><p><br></p><p><br></p>
<p>An international law firm is seeking an experienced Delaware based Bankruptcy & Litigation Paralegal to support both Restructuring and Litigation teams. This role involves working on complex bankruptcy matters as well as corporate litigation cases. This role is with an incredibly stable major law firm. Supports multiple attorneys in Wilmington and offers a terrific path for growth and challenging work. </p><p><br></p><p>Interested candidates who would like to be considered immediately can reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p>
<p>DIRECT HIRE</p><p><br></p><p>We are seeking a professional and personable Medical Front Desk Administrator to join a healthcare practice in Bethel Park, PA (15102). This individual will provide essential administrative support to ensure the smooth operation of patient services. The primary responsibilities include greeting patients, managing intake forms, processing insurance information, and maintaining a welcoming environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and check-in patients in a friendly and professional manner upon arrival.</li><li>Assist patients with intake forms, ensuring all required information is complete and accurate.</li><li>Verify and gather insurance details, including eligibility and coverage, to streamline the billing process.</li><li>Schedule patient appointments and maintain calendars for healthcare providers.</li><li>Answer phone calls and respond to inquiries about the practice or appointment scheduling.</li><li>Maintain the reception area, keeping it clean, organized, and welcoming.</li><li>Collaborate with the healthcare and billing teams to address any patient concerns regarding insurance and payments.</li><li>Handle confidential patient information in compliance with HIPAA regulations.</li></ul>
<p>A nonprofit organization located on the North Side is seeking an Accounting and Human Resources Specialist Specialist to join their team. This position offers a flexible schedule of 24 hours per week, working four days each week.</p><p>This is a great opportunity for someone who enjoys working in a collaborative, mission-driven environment and is looking to contribute their accounting expertise to a meaningful cause.</p><p><br></p><p>Responsibilities:</p><p>Coordinate all facets of the employee life cycle, including job postings, candidate screenings, onboarding, benefits administration, and employee transitions.</p><p>Manage payroll and timekeeping processes, including timecard review, paid-time-off tracking, and backup payroll preparation.</p><p>Reconcile general ledger accounts, payroll, restricted funds, and benefit-related accounts such as health insurance, retirement, and life/disability plans.</p><p>Assist with budgeting and financial reporting, including monthly reconciliations, dashboards, donor trends, and annual reports.</p><p>Act as a liaison between benefit providers, employees, and leadership to resolve benefit-related issues and maintain compliance with legal requirements.</p><p>Maintain and update HR documents such as the Employee Handbook and personnel files, ensuring accuracy and confidentiality.</p><p>Support leadership with compensation budgeting, salary surveys, and financial audits.</p><p>Coordinate employee engagement initiatives including recognition programs, training seminars, and staff celebrations.</p><p>Develop and implement strategies for staff performance management and professional development.</p><p>Provide administrative and accounting support to leadership and collaborate on special projects, system updates, and reporting improvements.</p><p>Demonstrate integrity, professionalism, and alignment with the organization’s mission and values.</p><p><br></p><p>If you have the appropriate background for the Accounting and Human Resources Specialist role and are interested in being considered, please apply using the Robert Half website. After applying to this accounting/finance role, please CALL immediately at 412-471-5946 to confirm your application has been received and reference job # 03730-0013320819</p>
<p>General Accounting</p><p>Maintain and reconcile general ledger accounts by ensuring financial transactions are accurately posted. </p><p>Prepare journal entries and assist with month-end and year-end closing processes. </p><p>Analyze financial data and generate reports that provide insights to management. </p><p>Perform account reconciliation for bank statements, credit card transactions, and various balance sheet accounts. </p><p><br></p><p>Payroll Processing </p><p>Process payroll for employees on a regular schedule. </p><p>Ensure compliance with state and federal tax regulations related to payroll. </p><p>Maintain payroll records, including deductions, benefits, garnishments, and new permanent information. </p><p>Address employee inquiries about payroll issues or discrepancies in a timely and detail oriented manner. </p><p><br></p><p>Accounts Payable/Receivable </p><p>Support Process invoices and payments to vendors while ensuring proper documentation and approvals. Manage accounts receivable tasks, including customer invoicing and payment tracking.</p>
<p>We are looking for a dedicated Patient Access Specialist to join our team in Bethel Park, Pennsylvania. In this Contract-to-permanent role, you will play a vital part in ensuring seamless patient admissions and interactions, while upholding organizational standards and regulatory compliance. This position offers an opportunity to impact patient care through exceptional service and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and complete compliance checks to ensure proper patient documentation.</p><p>• Provide clear and compassionate instructions to patients while collecting insurance information and processing physician orders.</p><p>• Meet assigned point-of-service goals through efficient and precise handling of patient accounts.</p><p>• Conduct audits of patient accounts to ensure accuracy and compliance, generating statistical reports for leadership as needed.</p><p>• Perform pre-registration tasks by contacting patients to gather demographic, insurance, and financial information, including past due balances.</p><p>• Explain and obtain signatures for general consent forms, distributing educational documents to patients and guardians.</p><p>• Verify insurance eligibility and input benefit data into the system to support billing and point-of-service collections.</p><p>• Screen medical necessity using approved software, informing patients of potential non-payment scenarios when applicable.</p><p><br></p><p>Shifts are 10-6:30pm M-F, with rotating Saturdays</p>
