All You Need To Know For A Medical Office Administrator Career

By Robert Half January 4, 2016 at 1:00pm

Do you have great communication and organizational skills and an interest in the healthcare industry? If so, a career as a medical office administrator may be the ideal path for you. Take a look at the typical medical office administrator salary range and job description to determine if this is a job you find worth pursuing.

Liaison is perhaps the best word to sum up the role of a medical office administrator. These professionals act as a go-between on many levels, including patient to physician, client to insurance company and clerical staff to medical staff. Their duties vary widely, from handling patients’ bills and insurance to managing payroll. And with an increasing number of medical offices and clinics shifting to electronic medical records, these administrators are currently in high demand.

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What does a medical office administrator do?

Medical office administrators work in many types of medical offices, including the clinics of general practice physicians, dentists and specialists. These administrators communicate with clients and insurance companies, collect data from patients to assist in managing their accounts, and oversee the ordering of medical and office supplies.

Medical office administrators also typically manage a staff, which includes hiring and coordinating payroll activities.

What are the daily responsibilities and job duties?

A typical day for a medical office administrator may include scheduling patient appointments and keeping medical records, including insurance forms, up to date. They process invoices and send bills to patients, as well as assist clients who have questions regarding payments. Additionally, medical office administrators may assist their offices’ physicians with presentations or by collecting, interpreting and providing data.

Learn the medical office administrator salary in your market by using our Salary Calculator found in the OfficeTeam salary center.

What skills are employers looking for?

Among the technical skills employers seek in a medical office administrator is proficiency in programs such as QuickBooks and Excel. Administrators’ tasks often involve using fax and credit card machines, and knowledge of accounts receivable and accounts payable is essential.

Medical office administrators must possess outstanding verbal and written communication and patient advocacy skills because they often act as intermediaries between patients and doctors, as well as between the medical office and insurance companies.

A deep understanding of electronic medical records is also necessary as medical offices deal with changes resulting from the recent transition to the World Health Organization’s International Classification of Diseases, 10th Revision (ICD-10).

How much does a medical office administrator make?

According to the most recent OfficeTeam Salary Guide, the midpoint salary for a medical office administrator in the United States is $44,000. This medical office administrator salary range represents the national average and may be affected by many factors, including experience level, company size and location.

Robert Half conducts exclusive research and offers free resources you can use to advance your career.

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