Administrative and customer support

Read our blog posts for administrative professionals to get leadership and management advice, as well as tips to land an administrative job.

Is customer service a good career in 2027? Skills, roles and salaries to know Explore customer service careers in 2027: top skills, in-demand jobs, salary trends and how AI is changing the field. Learn how to grow from entry-level to leadership. ROBERT HALF 2026-09-04T13:05:00.000-04:00 Career development

Customer service career paths, skills and job search strategies for 2026 Explore customer service career paths, in-demand skills and job search strategies for 2026, with insights from Robert Half’s Job Search Strategies Guide. ROBERT HALF 2026-09-02T16:35:00.000-07:00 Landing a job

Employee recognition at work: What employees value most Happy and engaged workers are key to a company’s success. See this post for tips on showing your gratitude for their efforts and improving retention. ROBERT HALF 2026-08-30T17:04:00.000-04:00 Management tips

Customer Service Week 2026: Creative ideas to celebrate your team Find creative ways to celebrate Customer Service Week 2026, from simple gestures to team activities that inspire recognition and engagement. ROBERT HALF 2026-08-30T16:10:00.000-04:00 Management tips

2027 Administrative and customer support salary trends: The skills and roles driving growth Explore the latest administrative and customer service salary trends for 2027. Learn which roles, skills and certifications boost earning potential and how employers and professionals can stay competitive. ROBERT HALF 2026-08-27T14:36:00.000-04:00 Research and insights

How administrative and customer support professionals can turn everyday skills into career opportunities How can administrative and customer support professionals turn everyday skills into career opportunities? Learn how organization, process improvement and business support can help them increase their impact and grow their careers. ROBERT HALF 2026-08-13T12:52:00.000-04:00 Career development

The open enrollment dream team: Who to draft and what skills to line up Build your open enrollment dream team with the right mix of skills, from project managers to communication pros. Learn the five factors that set successful benefits teams apart. ROBERT HALF 2026-07-15T11:55:00.000-04:00 Management tips