Engaged and motivated workers are key to a company’s success. Prioritizing recognition and celebrating the achievements of in-office and remote employees can boost morale and create a positive culture, increasing job satisfaction and retention.

This is especially important for administrative and customer support professionals, who will be deeply engaged in many of the strategic priorities managers have slated for the year.

According to Robert Half research, managers’ top priorities for 2024 include:

  • Employee training and development
  • Customer satisfaction
  • Sustainability
  • Operational efficiency
  • Data security and compliance

With so many important business functions on the line, it makes sense to recognize and reward administrative and customer support colleagues, who possess evolving, multidisciplinary competencies that make them indispensable in today’s workplace.

5 ways to show your gratitude

  1. Celebrate important milestones. Get together, whether in person or virtually, to recognize achievements. If office festivities include food, arrange for treats to be delivered to remote colleagues. 
  2. Publicize wins. Acknowledge employees’ contributions in a certificate or an email and copy key team members. Feature top performers in the company newsletter for more exposure.
  3. Give the gift of time. Consult with your HR and legal departments for this one, and if approved, encourage team members to log off early after completing a big project and offer additional time off or extra vacation days for jobs well done.
  4. Provide new opportunities. Invite employees to mentor others and introduce new leaders to management. Interview and promote from within, and encourage team members to pursue professional development within and outside the company.
  5. Offer a monetary reward. Award a one-time bonus or financial incentive to individuals or teams who meet specific goals.