Posted by Abby Welch on Monday, April 28, 2014 - 07:30 | Follow me
If you need to jump into a time machine to recall the last time you communicated business goals or asked your employees for feedback, you might want to assess employee morale and engagement at your company.
Why? Because in an Accountemps survey, a third of the human resources managers interviewed said a breakdown in communication is at the heart of most employee morale problems. Interestingly, communication also was cited by 38 percent of HR managers as the most effective way to counter low staff morale.
Learn how to spot potential issues and deal with them head on before the problem leads to lower productivity, or worse, a mass exodus of top performers. Here are five signs to watch for — and ways to counteract low morale in your team.
1. Changes in attitude
If employees are unhappy, it will show. Look for red flags — increased negativity, higher rates of absenteeism, or reduced cooperation or commitment. Checking in with workers on a regular basis will help you gauge morale and address budding problems.
2. An active grapevine
When communication is scarce, gossip and misinformation flourish. Even if you have bad news to share or don’t have all the answers, honesty is still the best policy. The more team members can rely on accurate information, the less grist they’ll have for the rumor mill.
3. Lack of initiative
Unmotivated employees go through the motions rather than taking an active seat at the table. Foster an ownership environment in which employees are challenged to take initiative and solve problems in creative ways.
4. Scarce rewards
Step up efforts to recognize employees’ accomplishments with praise, low-cost awards and spot bonuses. Make rewards personal and give them as soon as possible after an achievement.
5. Poor performance
Morale problems can quickly affect a team’s quality of work. Signs of trouble include missed deadlines, an increase in mistakes or a decline in service levels. Consider bringing in temporary professionals to ease your team’s workload.
More articles to help you manage
- Be a Macromanager, Not a Micromanager: How to Delegate to Boost Productivity
- How Accounting Staffing Agencies Maximize Small Business Productivity
- Finding the Right Fit for Your Workplace Culture
Editor's note: This post was updated in 2016 to reflect more current information.