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23 results for Front Desk Assistant in York, PA

Front Desk Coordinator
  • Columbia, MD
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 24.00 USD / Hourly
  • <p>We are seeking a motivated, personable, and tech-savvy Front Desk Coordinator to join our team in Columbia, Maryland. This contract-to-permanent position is ideal for someone who thrives in a dynamic environment, enjoys delivering exceptional administrative and customer service support, and is comfortable navigating digital tools. If you are organized, proactive, and passionate about creating positive experiences, we invite you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, including vendors, clients, and customers, ensuring a detail oriented and friendly first impression.</p><p>• Oversee the completion of necessary paperwork, sign-in protocols, and security procedures.</p><p>• Maintain cleanliness and organization in shared spaces such as the lobby, kitchen, and open work areas.</p><p>• Provide informative tours of office spaces, conference rooms, and virtual workspaces to potential clients.</p><p>• Support sales efforts by assisting new clients with leasing office spaces or booking meeting rooms.</p><p>• Manage special administrative tasks and projects as required to support the team.</p><p>• Operate a multi-line phone system, answering and directing inbound calls efficiently.</p><p>• Deliver concierge-style services to meet the needs of clients and visitors.</p><p>• Collaborate with team members to ensure smooth front desk operations and customer satisfaction.</p>
  • 2026-01-22T16:39:06Z
Office Assistant
  • Mechanicsburg, PA
  • remote
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>We’re looking for a reliable, detail-oriented Office Assistant to help keep our day-to-day operations running smoothly. If you’re organized, friendly, and enjoy supporting a team, this is a great opportunity to grow your administrative skills in a professional office environment.</p><p><br></p><p>What You’ll Do</p><ul><li>Answer phones and greet visitors with a friendly, professional attitude</li><li>Manage incoming and outgoing mail and deliveries</li><li>Perform data entry, filing, and document management</li><li>Assist with scheduling meetings and maintaining calendars</li><li>Order office supplies and keep common areas organized</li><li>Support administrative tasks for multiple departments as needed</li><li>Help maintain accurate records and basic reports</li></ul><p><br></p>
  • 2026-01-22T21:49:05Z
Administrative Assistant
  • Enola, PA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>We’re seeking a dependable and organized Administrative Assistant to support daily office operations in an Enola location. This role is ideal for someone who enjoys multitasking, staying organized, and being a go-to support person for a busy team.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide general administrative and clerical support</li><li>Answer phones, emails, and greet visitors professionally</li><li>Schedule appointments and maintain calendars</li><li>Prepare, file, and organize documents and records</li><li>Assist with data entry, reports, and correspondence</li><li>Order office supplies and maintain inventory</li><li>Support management and team members with day-to-day tasks</li></ul><p><br></p>
  • 2026-01-22T21:49:05Z
Administrative Assistant
  • Baltimore, MD
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • <p>A wellness organization is in need of an Office Manager to handle standard administrative tasks, including scheduling, filing, and setting up organizational systems. This role will also involve planning and coordinating events, sourcing venues, ordering supplies, and managing decorations. (this is a very small portion) In addition to administrative duties, the position will require communication with staff, managing timesheets, and addressing HR-related tasks, like reaching out to staff regarding expired certifications or licenses. The position will really focus on administrative work, scheduling, and potentially taking meeting minutes, while also collaborating with two virtual team members. Their value system is important, they are bought into the people they are serving, they really want to make sure that person is going to vibe with the agency and the passion, their executive director is extremely passionate, and they want this candidate to be the same.</p>
  • 2026-01-20T16:47:42Z
Administrative Assistant
  • Carlisle, PA
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • <p><strong> Administrative Assistant</strong> role is to provide support services to the Church, all church activities, and oversee the specific activities of the church office. A primary function of the role is to provide a welcoming, confidential, friendly, and positive environment for all members and visitors.</p><p> </p><p><strong>Duties and Responsibilities: </strong></p><p>·       Warmly greet all incoming visitors, staff, and members. Create a friendly and welcoming work environment.</p><p>·       Maintain an orderly and clean office and filing system.</p><p>·       Manage church’s schedule, accounting for all religious holidays, pastor’s appointments, and events in the church facilities.</p><p>·       Work closely with Lead pastor; gathering information, creating reports, helping with the coordination of wedding/funeral plans, and other areas of ministry as the need arises.</p><p>·       Maintain membership records by routinely updating member information</p><p>·       Help with the preparation and updating of the weekly church bulletin announcements and Power Point.</p><p>·       Prepare worship Manuals for each service.</p><p>·       Assist the weekly counting teams with any questions they may have, providing them any monies that arrive through the church office, and then reconciling their count.</p><p>·       Organize, maintain, monitor, and order office supplies as needed.</p><p>·       Maintains the church face book page and updates with the church’s weekly bulletins, and events.</p><p>·       Recruit, schedule and assign volunteers to help with the various ministry tasks in the church office.</p><p><br></p><p><br></p><p> </p>
  • 2026-01-16T13:29:13Z
Assistant Controller - Family Office
  • Baltimore, MD
  • onsite
  • Permanent
  • 90000.00 - 125000.00 USD / Yearly
  • <p>A well-established family office in the Greater Baltimore area is seeking a highly motivated and detail-oriented <strong>Assistant Controller</strong> to join its finance team. This role offers a unique opportunity to work in a dynamic, investment-focused environment with exposure to complex partnership structures and private equity investments. The role is targeted up to $125k base + bonus and excellent benefits. <strong>Email Jim Meade at Robert Half right away for consideration and connect with him on LinkedIn.</strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in the preparation and review of financial statements and reports for various entities within the family office.</li><li>Manage accounting for complex investment partnerships, including private equity, hedge funds, and other alternative investments.</li><li>Collaborate with external tax advisors and auditors to ensure accurate and timely filings.</li><li>Support the Controller in maintaining internal controls and improving financial processes.</li><li>Participate in budgeting, forecasting, and cash flow analysis.</li><li>Provide ad hoc financial analysis and reporting as needed.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Work in a collegial, low-turnover environment with long-term stability.</li><li>Gain exposure to sophisticated investment strategies and structures.</li><li>Competitive compensation package with discretionary bonus.</li><li>Opportunity to make a meaningful impact in a lean, high-performing team.</li></ul>
  • 2026-01-02T19:18:36Z
Project Assistant / Customer Support
  • Camp Hill, PA
  • onsite
  • Permanent
  • 55000.00 - 58000.00 USD / Yearly
  • <p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
  • 2026-01-09T12:33:38Z
Garnishment Assistant
  • Baltimore, MD
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>We are seeking a <strong>part-time Garnishment Assistant</strong> to support a growing Garnishment practice with a law firm in downtown Baltimore. This role offers hands-on experience working with Garnishment Counsel, clients, and other stakeholders to manage and process garnishment orders. Ideal candidates are detail-oriented, deadline-driven, and effective communicators who take pride in accuracy and collaboration.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review and enter new case information into the database.</li><li>Draft answers for all no-asset cases; review and auto-import into NetDocs document management system.</li><li>E-file and mail answers for no-asset cases.</li><li>Scan and approve cases in NetDocs.</li><li>Handle incoming calls from clients’ customers, outside attorneys, and courts.</li><li>Perform administrative tasks, including adding case information to the database.</li><li>Maintain in-office presence for team collaboration and document review prior to court filing.</li><li>Open, sort, and distribute department mail.</li></ul>
  • 2025-12-30T19:54:26Z
Assistant General Counsel
  • Baltimore, MD
  • onsite
  • Permanent
  • 235000.00 - 250000.00 USD / Yearly
  • <p>Our client is an established investment platform with a robust legal team (based in Baltimore County). They are looking to hire an Attorney who will provide broad-based legal counsel and support to the Company and its affiliated entities with respect to its real estate investments. The position requires in-depth knowledge of and experience in sophisticated real estate transactions. The Counsel will report to the General Counsel and will be based out of the Company’s Baltimore County, Maryland office where there is a hybrid in-office/remote work environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in the preparation of development agreements, construction contracts, management agreements and other related documents.</p><p>• Undertake comprehensive due diligence reviews, with a specific emphasis on title and survey review.</p><p>• Review and interpret community governance documents, such as declarations of covenants, homeowners’ association documents, and condominium documents.</p><p>• Provide legal support to various departments in the company as required.</p><p>• Draft, review, and negotiate a wide range of commercial contracts including NDAs, operating agreements, partnership agreements, employment agreements, and vendor contracts.</p><p>• Handle all documentation associated with real estate transactions including those related to acquisitions, dispositions, joint ventures, loans, development, asset management, and leasing.</p><p>• Maintain up-to-date knowledge in commercial real estate, title searches, corporate transactions, and transactional law to ensure all work is compliant with current laws and regulations.</p><p><br></p><p><br></p><p>SOME PERKS:</p><p>• Free Parking and a beautiful office that is situated in the county and walking distance from shops and restaurants</p><p>• 100% paid medical</p><p>• Potential to receive an interest in investment promotes as part of compensation</p><p>• All employees are invited to invest in the deals on an unpromoted basis.</p><p>• Extremely generous Bonus Structure</p><p>• Collegial team with flexible working hours</p><p><br></p><p>Qualified candidates should directly apply and connect with Amy Hyman Baum on LinkedIn. Direct messages can be sent via LI messenger or to the email found on Amy' LinkedIn page. Be sure to include an updated resume.</p>
  • 2026-01-08T14:53:39Z
Accounting Assistant
  • Carlisle, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>We are seeking a motivated counting Accounting Assistant to support our Finance team and provide exceptional service to our clients. This position plays a key role in maintaining accurate financial records, supporting daily operations, and assisting with special projects. The ideal candidate is detail-oriented, organized, and enjoys working with people.</p><p><br></p><p>What You’ll Be Doing:</p><ul><li>Provide outstanding customer service to clients and internal team members</li><li>Complete and maintain reconciliations for bank and investment accounts</li><li>Prepare and record recurring journal entries and bank transfers</li><li>Support the Finance leadership team with projects such as budgeting and annual audit preparation</li><li>Cross-train in department functions including reception, accounts payable/receivable, taxes, parking, and utility billing</li><li>Perform accounting analyses and reconciliations with accuracy and timeliness</li><li>Assist in monitoring past due accounts and support collections efforts</li><li>Help maintain an accurate fixed asset listing</li><li>Track and manage bids and related communications</li><li>Provide general support to other departments and complete additional duties as assigned</li></ul><p><br></p>
  • 2026-01-21T19:28:41Z
Legal Secretary
  • Baltimore, MD
  • remote
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a detail-oriented Legal Secretary join our client in Baltimore, Maryland. This Contract/Project based position offers an exciting opportunity to support daily operations and contribute to the efficiency of the workplace. The ideal candidate will excel in multitasking, communication, and organization while providing high-quality administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound calls, ensuring prompt and courteous communication while directing inquiries to the appropriate team members.</p><p>• Perform accurate data entry tasks, maintaining the integrity of records and databases.</p><p>• Provide receptionist duties, including greeting visitors and ensuring a positive first impression.</p><p>• Organize and maintain office files, documents, and supplies to support smooth day-to-day operations.</p><p>• Assist in scheduling meetings, appointments, and coordinating logistics.</p><p>• Collaborate with team members to support various administrative functions and projects.</p><p>• Monitor and order office supplies to ensure adequate inventory levels.</p><p>• Prepare reports, presentations, and correspondence as needed.</p><p>• Maintain confidentiality while handling sensitive information.</p><p>• Support the Operations Manager with administrative tasks and other duties as assigned.</p>
  • 2026-01-16T22:09:08Z
Accounting Assistant
  • Mechanicsburg, PA
  • remote
  • Temporary
  • 16.00 - 18.00 USD / Hourly
  • <p>Join a well-established organization in Mechanicsburg, PA that values integrity, teamwork, and professional development. Our company offers a collaborative and supportive work environment where employees are encouraged to expand their skills, contribute to meaningful projects, and enjoy a healthy work-life balance. We are committed to fostering career growth for our team members and providing opportunities for advancement.</p><p><br></p><p><strong>Why Work Here?</strong></p><p>As part of our team, you’ll experience an inclusive culture, comprehensive training, and opportunities for advancement. You’ll be working alongside experienced professionals dedicated to helping you grow your accounting career. We are proud of our strong reputation in the community and our commitment to employee success.</p><p><br></p><p><strong>Position Summary:</strong></p><p>We are seeking an organized and reliable Accounting Clerk to join our finance team. This role will primarily focus on accounts payable responsibilities, handling a high volume of invoices, as well as assisting with payment collections. The ideal candidate demonstrates excellent attention to detail, strong Excel skills, and proficiency with Microsoft Office products. Experience with Oracle or similar ERP software is a plus.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and verify high-volume vendor invoices and employee expense reports.</li><li>Match purchase orders, invoices, and receipts to ensure accuracy.</li><li>Prepare and execute payments via check, ACH, or wire transfer.</li><li>Maintain and update accounts payable records and files.</li><li>Assist with the reconciliation of statements and resolve discrepancies with vendors.</li><li>Support payment collections activities by following up with customers on outstanding balances.</li><li>Communicate effectively with internal departments and external vendors to resolve invoice or payment issues.</li><li>Accurately enter and track data in Excel and manage files using other Microsoft Office tools.</li><li>Follow established procedures and directions from management and the accounting team.</li></ul><p><br></p>
  • 2026-01-15T22:04:10Z
Assistant Property Manager
  • Reading, PA
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • We are looking for a dedicated Assistant Property Manager to support the daily operations of a residential community in Reading, Pennsylvania. This role involves managing resident relations, ensuring compliance with housing programs, and maintaining occupancy standards. The ideal candidate will be detail-oriented, customer-focused, and capable of handling a variety of responsibilities to maintain the smooth functioning of the property.<br><br>Responsibilities:<br>• Process rent collections, post payments, and enforce policies related to overdue payments.<br>• Handle leasing activities, including managing waitlists, conducting tours with potential tenants, and processing applications to meet compliance requirements.<br>• Coordinate move-ins by preparing vacant units, conducting inspections, and delivering orientations for new residents.<br>• Maintain compliance with housing programs by overseeing annual recertifications and ensuring all documentation is accurate.<br>• Prepare for audits and inspections by organizing property files, binders, and office records.<br>• Address resident concerns and complaints promptly, fostering a positive community environment.<br>• Support the Property Manager in financial and physical property management tasks when needed.<br>• Manage communication with residents, including distributing recertification notices and responding to inquiries.<br>• Conduct periodic unit inspections and assist with annual reviews to ensure property standards are met.<br>• Step in to perform Property Manager duties during their absence.
  • 2026-01-23T12:38:34Z
Executive Assistant
  • York, PA
  • onsite
  • Temporary
  • 26.00 - 28.00 USD / Hourly
  • <p>We are seeking a highly professional, organized, and proactive Executive Assistant to provide high-level support to senior leadership in our York-based organization. This role is ideal for someone who excels at managing priorities, anticipates executive needs, and handles sensitive information with discretion and confidence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive administrative support to executive leadership</li><li>Manage complex calendars, coordinate meetings, and arrange travel</li><li>Prepare executive-level reports, presentations, and correspondence</li><li>Act as a liaison between executives, internal departments, and external partners</li><li>Handle confidential information with professionalism and discretion</li><li>Support special projects, meetings, and company initiatives<strong></strong></li></ul>
  • 2026-01-23T08:09:24Z
Customer Service Representative - Insurance
  • Manheim, PA
  • onsite
  • Permanent
  • 45000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
  • 2026-01-23T12:38:34Z
In-House Attorney - Real Estate/Leasing
  • Baltimore, MD
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>Established, privately held company known for employee tenure and exceptional culture is hiring!</p><p><br></p><p>We are looking for a skilled and detail-oriented Attorney/Lawyer to join our team in Baltimore, Maryland. In this role, you will handle complex real estate transactions, including lease negotiations and legal document preparation, ensuring compliance with applicable laws and regulations. This position offers the opportunity to collaborate across departments and contribute to the success of our real estate operations.</p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and negotiate leases and other transactional documents to ensure accuracy and compliance.</p><p>• Communicate effectively with lenders, opposing legal counsel, brokers, tenants, and financial institutions regarding leasing matters.</p><p>• Prepare concise lease abstracts and analyze lease agreements for key terms and conditions.</p><p>• Organize, draft, and circulate legal documents pertinent to real estate transactions.</p><p>• Monitor and ensure compliance with contracts, governing laws, and company standards.</p><p>• Collaborate with internal departments during lease negotiations to address deal-specific details.</p><p>• Advise teams on deadlines, legal processes, and potential issues to facilitate smooth operations.</p><p>• Maintain confidentiality of sensitive information related to the company and its clients.</p><p>• Provide support to the Assistant Vice President of Legal and contribute to the overall leasing team.</p><p>• Participate in special projects and other duties as assigned.</p>
  • 2026-01-15T17:18:45Z
Bilingual Spanish Customer Service Representative
  • Baltimore, MD
  • remote
  • Temporary
  • 18.00 - 23.00 USD / Hourly
  • <p>The Bilingual Spanish Customer Service Representative provides high-quality support to customers in both English and Spanish. This role involves handling inquiries, resolving issues, and delivering accurate information while maintaining a positive and professional customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer concerns efficiently while maintaining a courteous and empathetic approach.</li><li>Document customer interactions and update records accurately in internal systems.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Maintain confidentiality and handle sensitive customer information with discretion.</li><li>Meet or exceed performance metrics related to customer satisfaction, response time, and quality standards.</li><li>Collaborate with team members and supervisors to improve service processes.</li></ul><p><br></p>
  • 2026-01-14T13:28:39Z
Call Center Agent
  • Harrisburg, PA
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>We’re looking for a professional, customer-focused Call Center Representative to join a team in Harrisburg, PA. If you enjoy helping people, solving problems, and working in a fast-paced environment, this could be a great fit for you.</p><p><br></p><p>What You’ll Do</p><ul><li>Handle inbound and/or outbound calls in a professional and courteous manner</li><li>Assist customers with questions, concerns, and service requests</li><li>Accurately document calls and customer information in the system</li><li>Resolve issues efficiently while maintaining a positive customer experience</li><li>Follow call scripts, procedures, and company policies</li><li>Meet individual and team performance goals</li><li>Work closely with supervisors and team members to improve service quality</li></ul><p><br></p>
  • 2026-01-22T21:49:05Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 15.00 - 17.50 USD / Hourly
  • We are looking for skilled Customer Service Representatives to join our team in Baltimore, Maryland. As part of a local government initiative, you will play a crucial role in ensuring excellent service and support to the community. This is a long-term contract position that offers an opportunity to make a meaningful impact by delivering attentive and detail-oriented customer service within a call center environment.<br><br>Responsibilities:<br>• Handle incoming calls with a focus on quality, addressing inquiries and resolving concerns efficiently.<br>• Maintain accurate records of customer interactions and update relevant data entry systems.<br>• Provide clear and effective communication to assist customers with their needs and concerns.<br>• Work collaboratively within a team to meet call center performance metrics and service standards.<br>• Follow established protocols and procedures to ensure compliance with organizational policies.<br>• Offer solutions to customer issues by identifying appropriate resources and escalating complex cases when necessary.<br>• Manage call volumes effectively while maintaining a high level of customer satisfaction.<br>• Participate in training sessions and refreshers to stay updated on best practices and system changes.<br>• Contribute to a positive work environment by supporting team members and promoting a culture of excellence.<br>• Ensure all interactions are handled with confidentiality and adhere to local government regulations.
  • 2026-01-20T22:04:37Z
Customer Service Representative
  • Lititz, PA
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Lititz, Pennsylvania. In this long-term contract position, you will play a vital role in providing exceptional service and support to customers, ensuring their inquiries are addressed promptly and accurately. The role requires strong organizational skills and the ability to manage various administrative tasks efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and provide accurate information regarding account details and services.<br>• Provide fuel price quotes to customers who call in, ensuring clarity and precision.<br>• Create and manage new customer accounts, maintaining accurate records.<br>• Process orders for residential and commercial fuel, including specialized markets as needed.<br>• Handle daily payment postings for cash, checks, and credit cards, and reconcile credit card reports.<br>• Prepare bank deposits and ensure accuracy in financial documentation.<br>• Assist in assembling quotations, proposals, and promotional materials for the department.<br>• Participate in after-hours on-call rotations to address urgent customer needs.<br>• Support dispatch operations when required to ensure smooth delivery processes.
  • 2026-01-23T19:18:42Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 15.50 - 17.00 USD / Hourly
  • We are looking for dedicated and detail-oriented Customer Service Representatives to join our team on a long-term contract basis in Baltimore, Maryland. This role involves providing exceptional support to customers through inbound calls, ensuring timely and accurate responses to inquiries. If you thrive in a fast-paced environment and have a passion for delivering excellent customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle a high volume of inbound customer calls efficiently and with attention to detail.<br>• Respond to customer inquiries with accurate information and solutions.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Perform data entry tasks to update systems and ensure information accuracy.<br>• Collaborate with team members to improve processes and resolve complex issues.<br>• Monitor and adhere to call center performance metrics and service standards.<br>• Provide empathetic and effective communication to address customer concerns.<br>• Follow established procedures and guidelines to ensure consistent service delivery.<br>• Participate in training sessions to enhance skills and stay updated on policies.<br>• Assist in identifying trends and opportunities for process improvements.
  • 2026-01-09T19:34:34Z
Customer Experience Specialist
  • Linthicum, MD
  • onsite
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • <p>A growing manufacturing company in Linthicum, MD is seeking a Customer Experience Specialist to join their team! Primary job duties include order entry, pricing delivery, updates on delivery tracking information, helping with customers’ issues, questions, concerns, identifying the status of an order, handling inbound phone calls. This person must have prior experience working in ERP systems, along with strong customer service aptitude.</p>
  • 2026-01-23T17:48:49Z
Customer Service Representative
  • Edgewood, MD
  • onsite
  • Temporary
  • 21.00 - 22.00 USD / Hourly
  • A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
  • 2026-01-21T22:08:49Z