<p>We are looking for an Account Manager to support order administration and customer-focused account coordination in our Akron, Ohio location. This role centers on retrieving vendor orders from multiple online portals, entering accurate data, and keeping documentation organized in a fast-moving environment. The position works closely with major retail accounts and helps ensure issues are resolved quickly while daily priorities remain on track.</p><p><br></p><p>Responsibilities:</p><p>• Access vendor systems to retrieve incoming orders and confirm they are captured accurately and on time.</p><p>• Enter order details, tickets, packing slips, and related paperwork into internal records with a high level of accuracy.</p><p>• Coordinate with customer and vendor contacts to address order questions, discrepancies, and service concerns through completion.</p><p>• Maintain organized documentation of transactions, communications, and service actions to support efficient follow-up.</p><p>• Support account activity for high-volume retail partners </p><p>• Help strengthen service processes by identifying workflow improvements and contributing to consistent operating practices.</p><p>• Manage competing priorities in a fast-paced setting, especially during heavier workloads at the beginning of the week.</p><p>• Use available resources effectively to keep work flowing smoothly and meet quality and productivity expectations.</p>