<p>Robert Half Finance & Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic & international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.</p><p>• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.</p><p>• Handle requests for product literature, price books, instruction manuals, and related support materials.</p><p>• Coordinate special parts orders and product sample requests for customers as well as the sales team.</p><p>• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.</p><p>• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.</p><p>• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.</p><p>• Build and maintain positive customer relationships through responsive service and consistent communication.</p><p>• Assist with additional administrative and service-related tasks as needed to support daily operations.</p>
<p>We are seeking a motivated and detail-oriented <strong>Accounts Receivable Specialist</strong> to join a growing organization in the Boca Raton area. The ideal candidate will be responsible for managing customer accounts, posting payments, monitoring outstanding balances, and supporting collections efforts. This role requires strong analytical skills, excellent customer service, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Generate and distribute customer invoices accurately and in a timely manner.</li><li>Post customer payments received via check, ACH, wire transfer, and credit card.</li><li>Monitor accounts to identify overdue balances and follow up on outstanding invoices.</li><li>Reconcile customer accounts and investigate billing discrepancies.</li><li>Research and resolve payment issues, deductions, short payments, and unapplied cash.</li><li>Communicate with customers regarding account balances, payment status, and invoice inquiries.</li><li>Maintain accurate customer records and documentation.</li><li>Prepare aging reports and provide updates on collection activities.</li><li>Collaborate with internal departments to resolve billing and account-related concerns.</li><li>Assist with month-end closing activities and account reconciliations.</li></ul>
<p>We are looking for an experienced Accounts Payable Specialist to support day-to-day financial operations in North Palm Beach, Florida. This role is ideal for someone who is highly organized, detail-oriented, and comfortable managing invoice workflows, reconciliations, and reporting in a fast-paced environment. The successful candidate will help maintain accurate financial records, support leadership with timely reporting, and contribute to efficient expense oversight across the business.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full invoice processing cycle by reviewing documentation, confirming approvals, entering transactions accurately, and coordinating timely payment activities.</p><p>• Reconcile vendor account activity on a regular basis, investigate mismatches, and work with internal teams or suppliers to resolve outstanding issues.</p><p>• Complete monthly bank reconciliations, identify variances, and ensure discrepancies are researched and corrected promptly.</p><p>• Prepare clear and accurate financial summaries and internal reports to support management review and decision-making.</p><p>• Track company spending to confirm each expense is properly supported by receipts, invoices, or purchase orders and aligned with internal controls.</p><p>• Maintain organized financial records within accounting systems, including QuickBooks, while supporting accounting processes related to NetSuite implementation as needed.</p><p>• Work with multiple vendors and internal stakeholders to ensure payment records, invoice coding, and account details remain current and accurate.</p>