We are looking for an experienced Collections Specialist to join our team in Juno Beach, Florida. In this long-term contract position, you will play a pivotal role in managing overdue accounts, processing payments, and ensuring compliance with federal and state regulations. This is an excellent opportunity to contribute to the optimization of revenue recovery while maintaining sensitivity to customer needs.<br><br>Responsibilities:<br>• Negotiate payment agreements tailored to customers' financial situations to ensure successful collections.<br>• Track and monitor payment statuses, initiating follow-ups for missed deadlines.<br>• Collaborate with internal teams, such as billing and sales, to resolve disputes efficiently.<br>• Identify and escalate any fraudulent activities for further investigation.<br>• Achieve monthly collection targets and actively contribute to improving collection procedures.<br>• Maintain compliance with federal and state regulations while handling customer accounts.<br>• Ensure accurate processing of payments and validation of customer account details.<br>• Provide exceptional customer service to address inquiries and maintain positive relationships.<br>• Review and optimize revenue recovery strategies to minimize financial risk.<br>• Prepare reports on collection activities and performance metrics for management review.

• High school diploma or equivalent required; Associate’s or Bachelor’s degree is preferred.<br>• Minimum of 6 years of experience in collections or related fields, with a strong attention to detail.<br>• Strong negotiation skills with the ability to adapt payment plans to customer needs.<br>• Familiarity with compliance standards related to collections and financial regulations.<br>• Proficiency in payment processing, billing systems, and account validation.<br>• Exceptional communication and customer service abilities to manage disputes effectively.<br>• Detail-oriented with excellent organizational skills to meet targets and deadlines.<br>• Ability to collaborate across departments to streamline collection processes.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>