<p>We are looking for a compassionate and dedicated helpline counselor to join our team in Miami, Florida. This is a long-term contract position where you will play an integral role in assisting individuals during challenging times. If you have a strong desire to help others and possess excellent communication skills, we encourage you to apply. For the first 90 days, the schedule will be Monday–Friday, 10 a.m.–6 p.m. After that, you will transition to an overnight shift.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide support to individuals in need.</p><p>• Communicate effectively in Spanish to ensure clear and empathetic assistance.</p><p>• Accurately document and input call details into the system.</p><p>• Utilize crisis intervention techniques to assist callers during high-pressure situations.</p><p>• Maintain a calm and detail-oriented demeanor when handling sensitive situations.</p><p>• Participate in training sessions focused on suicide prevention and crisis management.</p><p>• Collaborate with team members to enhance the quality of service provided.</p><p>• Adhere to company policies and procedures while ensuring confidentiality.</p><p>• Offer translation services for Spanish-speaking callers when required.</p><p>• Actively contribute to creating a supportive and positive environment for callers and colleagues.</p>
<p>We are looking for a Client Services Representative to join our team in Palm Beach Gardens, Florida. In this role, you will play a pivotal part in building strong relationships with clients while managing account administration and ensuring efficient operations. The ideal candidate is detail-oriented, proactive, and passionate about delivering exceptional service in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain relationships with clients and team members, ensuring effective collaboration and positive outcomes.</p><p>• Serve as a knowledgeable resource in client account administration, introducing innovative processes to enhance experiences.</p><p>• Open new accounts and coordinate account transfers from various custodians.</p><p>• Process and monitor account contributions and distributions with accuracy and attention to detail.</p><p>• Master the organization’s tools, systems, and capabilities to optimize client services.</p><p>• Maintain organized records of client interactions and account information.</p><p>• Identify potential challenges, opportunities, or improvements during client interactions.</p><p>• Act as a key liaison between clients, custodians, and internal team members to ensure seamless communication.</p><p>• Manage office supplies, vendor relationships, and coordinate logistics for client events.</p><p>• Assist with special projects and perform additional tasks to support team success.</p>
<p>We are looking for a Front Desk Coordinator to join our team in Ft. Lauderdale, Florida. In this contract position, you will serve as the first point of contact for visitors and ensure smooth front desk operations. This role requires excellent organizational and interpersonal skills to create a welcoming and efficient environment. We require a Level II background check before getting started. Hours for this position are 11:00am - 6:15pm. </p><p><br></p><p>Responsibilities:</p><p>• Welcome and greet parents, visitors, and guests as they arrive at the front desk.</p><p>• Manage the security gate by responding to intercom calls and granting access for parking.</p><p>• Handle visitor entry by buzzing them into the building and providing appropriate directions.</p><p>• Accept incoming deliveries and ensure proper distribution of mail.</p><p>• Maintain an organized and detail-oriented front desk area.</p><p>• Answer and manage multi-line phone systems, directing calls as needed.</p><p>• Assist with administrative tasks, including data entry and file organization.</p><p>• Coordinate with internal staff to support daily operations and facility needs.</p><p>• Provide concierge-style service to address guest inquiries and concerns effectively.</p>
<p>We are seeking an organized and personable Receptionist to be the welcoming face and voice of our company. As the first point of contact for clients, guests, and employees, the Receptionist plays a pivotal role in creating a positive and professional impression. This position requires excellent communication skills, strong organizational abilities, and a commitment to delivering outstanding customer service.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p><strong>Front Desk Management</strong>:</p><ul><li>Greet and welcome clients, visitors, and employees with a warm and professional demeanor.</li><li>Manage incoming and outgoing calls, direct inquiries to the appropriate department, and take messages as needed.</li><li>Ensure the front desk area is tidy, organized, and equipped with necessary materials (brochures, business cards, etc.).</li></ul><p><strong>Visitor Coordination</strong>:</p><ul><li>Maintain a visitor log and coordinate visitor access, including issuing visitor badges as needed.</li><li>Provide directions, assistance, and information to guests visiting the office.</li></ul><p><strong>Administrative Support</strong>:</p><ul><li>Assist with scheduling appointments, meetings, and conference room reservations.</li><li>Perform basic administrative tasks, including data entry, scanning, copying, and filing documents.</li><li>Distribute incoming mail and coordinate outgoing mail and courier services.</li></ul><p><strong>Communication Management</strong>:</p><ul><li>Serve as the first point of contact for general inquiries via phone or email, ensuring efficient communication and resolution.</li><li>Relay important messages to employees in a timely and accurate manner.</li></ul><p><strong>Office Coordination</strong>:</p><ul><li>Assist with inventory management and ordering of office supplies.</li><li>Support the organization of office events or meetings as needed.</li><li>Act as a liaison between office management and guests or clients.</li></ul><p><br></p>
<p>We are seeking an organized and personable Receptionist to be the welcoming face and voice of our company. As the first point of contact for clients, guests, and employees, the Receptionist plays a pivotal role in creating a positive and professional impression. This position requires excellent communication skills, strong organizational abilities, and a commitment to delivering outstanding customer service.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p><strong>Front Desk Management</strong>:</p><ul><li>Greet and welcome clients, visitors, and employees with a warm and professional demeanor.</li><li>Manage incoming and outgoing calls, direct inquiries to the appropriate department, and take messages as needed.</li><li>Ensure the front desk area is tidy, organized, and equipped with necessary materials (brochures, business cards, etc.).</li></ul><p><strong>Visitor Coordination</strong>:</p><ul><li>Maintain a visitor log and coordinate visitor access, including issuing visitor badges as needed.</li><li>Provide directions, assistance, and information to guests visiting the office.</li></ul><p><strong>Administrative Support</strong>:</p><ul><li>Assist with scheduling appointments, meetings, and conference room reservations.</li><li>Perform basic administrative tasks, including data entry, scanning, copying, and filing documents.</li><li>Distribute incoming mail and coordinate outgoing mail and courier services.</li></ul><p><strong>Communication Management</strong>:</p><ul><li>Serve as the first point of contact for general inquiries via phone or email, ensuring efficient communication and resolution.</li><li>Relay important messages to employees in a timely and accurate manner.</li></ul><p><strong>Office Coordination</strong>:</p><ul><li>Assist with inventory management and ordering of office supplies.</li><li>Support the organization of office events or meetings as needed.</li><li>Act as a liaison between office management and guests or clients.</li></ul><p><br></p>
We are looking for a detail-oriented Customer Account Coordinator to join our team on a contract basis in Boca Raton, Florida. This role involves managing the full cycle of order processing for Global Accounts while ensuring accuracy and efficiency. The ideal candidate will thrive in a fast-paced environment, possess strong technical skills, and demonstrate excellent communication abilities.<br><br>Responsibilities:<br>• Manage product listings, pricing updates, and order flows on the Shopify B2B platform, ensuring accuracy and resolving any errors to enhance customer satisfaction.<br>• Provide dedicated support to Global Accounts across multiple regions, ensuring seamless communication and service.<br>• Process orders in accordance with account-specific shipping schedules and vendor compliance requirements.<br>• Maintain organized workflows to consistently meet customer shipping deadlines.<br>• Monitor shipment statuses, review daily reports, and proactively address non-conformances to maintain high performance standards.<br>• Collaborate with internal teams to resolve customer inquiries and improve process efficiency.<br>• Generate and analyze reports using Microsoft Excel, including pivot tables, to track order metrics and performance.<br>• Ensure all tasks are executed to meet contractual obligations and business objectives.<br>• Perform additional duties as assigned to support broader team initiatives.
<p>We are looking for a skilled Collections Specialist to join our team in Deerfield Beach, Florida. This is a Contract-to-Permanent position within the dynamic construction industry, offering a great opportunity to grow your career. The ideal candidate will play a key role in maintaining accurate financial records and ensuring timely collection of payments, while fostering strong relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update service logs to ensure accurate records.</p><p>• Coordinate service calls with subcontractors, technicians, owners, and management, ensuring smooth communication and resolution.</p><p>• Provide consistent status updates to all relevant personnel as service jobs progress.</p><p>• Manage and update daily schedules. </p><p>• Open and organize job folders for service projects, including necessary documents such as turnover forms, subcontractor lists, and work orders.</p><p>• Track and organize paperwork associated with service jobs, ensuring all documentation is attached to invoices for backup.</p><p>• Process and code subcontractor invoices for payment while preparing estimated weekly check runs.</p><p>• Verify compliance requirements for subcontractors, including workers' compensation and liability insurance.</p><p>• Generate and process accounts receivable invoices , attaching copies of received checks for filing and documentation.</p><p>• Conduct monthly reviews of statements, make collection calls for overdue invoices, and prepare for bi-weekly collections meetings.</p>
We are looking for a detail-oriented Sales Support Specialist to join our team on a contract basis in Miramar, Florida. In this role, you will provide critical administrative and accounting support to ensure smooth operations within a growing organization. This position offers a dynamic work environment with opportunities to collaborate across multiple departments.<br><br>Responsibilities:<br>• Process and upload invoices into customer portals with accuracy and efficiency.<br>• Perform data entry tasks, including entering invoices and maintaining updated records.<br>• Provide administrative assistance to the sales team by recording sales orders and entering quotes into the system.<br>• Coordinate product shipping and ensure timely delivery to customers.<br>• Support the accounting team with tasks such as managing credits and debits and processing invoices.<br>• Collaborate with team members to streamline workflows and ensure compliance with company procedures.<br>• Utilize Microsoft Excel and other tools for data management and reporting.<br>• Assist with general office tasks to maintain a well-organized work environment.
<p>We are looking for a skilled Collections Specialist to join our team in West Palm Beach, Florida. In this role, you will focus on resolving aged receivables and ensuring timely payments from both commercial and consumer accounts. This position requires someone with strong attention to detail, follow-up abilities, and persistence to meet deadlines and contribute to financial goals.</p><p><br></p><p>Responsibilities:</p><p>• Manage and prioritize aged receivables, ensuring payments are collected efficiently.</p><p>• Conduct outreach to clients via phone and email to follow up on overdue accounts.</p><p>• Post cash receipts accurately and reconcile accounts to maintain up-to-date records.</p><p>• Investigate and resolve billing discrepancies to ensure accurate invoicing.</p><p>• Collaborate with internal teams to streamline collection processes and improve efficiency.</p><p>• Maintain detailed documentation of collection efforts and client communications.</p><p>• Provide regular updates on collection progress and outstanding accounts.</p><p>• Implement best practices for commercial and consumer debt collection.</p><p>• Build strong relationships with clients to facilitate payment resolutions.</p><p>• Monitor accounts receivable aging reports and take proactive measures to reduce outstanding balances.</p>
