<p>Our client is seeking a<strong> Customer Service Representative</strong> to support their finance department during the rollout of a new payment system, Snap Pay. In this 1–2 month temporary role, you will assist U.S. customers with accessing the Snap Pay portal, including login support, payment setup, instructions, and troubleshooting. The position requires providing guidance and education to customers via phone, email, or chat, ensuring a seamless adoption of the new platform. Ideal candidates will have strong communication skills and previous experience in customer service and/or finance support. Monday - Friday: 9am - 5pm. Fort Lauderdale - 33309.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract-to-permanent basis in Pompano Beach, Florida. In this role, you will provide exceptional support through accurate data entry, effective communication, and efficient customer service. This is an excellent opportunity to bring your organizational skills and bilingual abilities to a dynamic office environment.<br><br>Responsibilities:<br>• Accurately input and manage order and data entry tasks to ensure records are up-to-date.<br>• Respond promptly to customer inquiries and provide clear, detail-oriented assistance.<br>• Serve as a bilingual point of contact to effectively communicate with diverse clients.<br>• Handle customer service tasks, resolving issues and ensuring satisfaction.<br>• Collaborate with team members to streamline office operations and improve efficiency.<br>• Utilize Microsoft Word to create, edit, and manage documents and reports.<br>• Maintain a high level of accuracy and attention to detail in all assigned tasks.