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10 results for Help Desk Technician Ii in West Palm Beach, FL

Help Desk Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is seeking a friendly, solutions-focused Help Desk Technician for an exciting opportunity with a growing organization. If you enjoy helping people, solving technical issues, and working in a fast-paced environment, this role could be a great next step in your IT career.What You’ll Do:<ul><li>Provide day-to-day technical support to end users</li><li>Troubleshoot hardware, software, login, email, and printer issues</li><li>Set up and configure laptops, desktops, and user accounts</li><li>Track and document support requests in a ticketing system</li><li>Escalate complex issues to the appropriate IT team members</li></ul>
2026-08-07T00:00:00Z

IT Help Desk Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-07-23T00:00:00Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to join our technology team. This role is ideal for someone who enjoys solving technical issues, supporting end users, and ensuring reliable workstation performance. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in desktop technologies with room to grow into more advanced IT responsibilities. Responsibilities<ul><li>Provide hands-on desktop, laptop, and peripheral support across Windows and/or Mac environments</li><li>Install, configure, and maintain operating systems, software applications, and hardware components</li><li>Diagnose and resolve hardware failures, OS issues, application errors, and workstation performance problems</li><li>Support user account requests including password resets, access permissions, and workstation setups</li><li>Troubleshoot network connectivity issues such as VPN failures, Wi-Fi problems, DNS conflicts, and printer access</li><li>Assist with workstation imaging, software deployment, updates, and patching</li><li>Support onboarding and offboarding tasks including device setup, user profiles, and asset assignment</li><li>Document troubleshooting steps, resolutions, and device changes accurately in the ticketing system</li><li>Maintain inventory of desktops, laptops, monitors, accessories, and licensed software</li><li>Escalate complex issues to senior IT staff when necessary</li><li>Follow organizational IT policies, security standards, and operational procedures</li></ul>
2026-07-23T00:00:00Z

Hardware IT Technician

Coral Springs, FL
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Hardware Technician to join a collaborative team supporting technical deployment and service operations in Coral Springs, Florida. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on hardware work, follows detailed procedures with precision, and stays organized in a fast-paced environment. The role focuses on preparing devices to customer specifications, supporting service requests, and assisting with basic technical troubleshooting while maintaining high security and quality standards. Responsibilities:• Configure POS hardware by installing required applications and loading secure keys according to customer-specific requirements.• Complete service and repair authorization work accurately and within established turnaround expectations.• Provide first-level technical support to customers and internal team members for common hardware and software issues.• Troubleshoot device functionality using established processes and documented technical information.• Maintain accurate handling of inventory by organizing stock locations and supporting equipment allocation needs.• Follow all applicable security protocols, compliance requirements, and operational standards during device preparation and servicing.• Manage assigned tasks efficiently while maintaining consistent productivity and close attention to detail.• Contribute to team operations with a proactive approach and support additional technical duties as business needs evolve.
2026-08-04T00:00:00Z

Desktop Support Analyst

Stuart, FL
onsite
Temporary / Contract
27 - 35 USD / Hourly
Desktop Support Analyst Provides hands-on technical support for end users in Windows-based environments, including desktop/laptop deployment, PC imaging, workstation setup, hardware/software troubleshooting, SharePoint administration, and Microsoft 365 support. Responsible for preparing and configuring devices, onboarding users, resolving access and application issues, and ensuring a smooth desktop experience. Based on general knowledge.Typical responsibilities:<ul><li>Image, configure, and deploy Windows desktops and laptops</li><li>Set up workstations, peripherals, docking stations, monitors, and printers</li><li>Support Microsoft 365 applications including Outlook, Teams, Word, Excel, OneDrive, and SharePoint</li><li>Perform basic SharePoint administration, user access support, permissions management, and site support</li><li>Troubleshoot Windows OS, software, login, connectivity, and hardware issues</li><li>Perform user account support, password resets, and access troubleshooting</li><li>Handle device replacements, upgrades, and inventory tracking</li><li>Provide deskside, remote, and ticket-based support</li><li>Document issues, resolutions, and setup procedures</li></ul>
2026-08-07T00:00:00Z

Hardware Technician

Coral Springs, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Hardware Technician to join a collaborative team supporting technical deployment and service operations in Coral Springs, Florida. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on hardware work, follows detailed procedures with precision, and stays organized in a fast-paced environment. The role focuses on preparing devices to customer specifications, supporting service requests, and assisting with basic technical troubleshooting while maintaining high security and quality standards. Responsibilities: • Configure hardware by installing required applications and loading secure keys according to customer-specific requirements. • Complete service and repair authorization work accurately and within established turnaround expectations. • Provide first-level technical support to customers and internal team members for common hardware and software issues. • Troubleshoot device functionality using established processes and documented technical information. • Maintain accurate handling of inventory by organizing stock locations and supporting equipment allocation needs. • Follow all applicable security protocols, compliance requirements, and operational standards during device preparation and servicing. • Manage assigned tasks efficiently while maintaining consistent productivity and close attention to detail. • Contribute to team operations with a proactive approach and support additional technical duties as business needs evolve.
2026-07-27T00:00:00Z

Hardware Technician

Coral Springs, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Hardware Technician to join a plastics manufacturing organization in Coral Springs, Florida on a contract basis with the potential for a permanent position. This position supports device preparation and technical service activities, with a strong focus on accuracy, consistency, and timely completion of customer-related requests. The ideal candidate is comfortable working in a team-driven environment, handling detailed technical tasks, and providing practical support for hardware and software issues. Responsibilities: • Prepare hardware for customer delivery by installing required applications and completing secure configuration steps based on order specifications. • Process service and repair requests by evaluating devices, performing assigned technical tasks, and documenting work accurately. • Follow established security and compliance procedures while handling systems, software loads, and protected access components. • Provide frontline technical support to customers and internal team members by resolving basic hardware, software, and operating system issues. • Assist with inventory organization by tracking equipment locations, maintaining stock accuracy, and supporting allocation needs. • Manage multiple assignments efficiently while maintaining quality standards and meeting expected turnaround times. • Use internal documentation and prior knowledge to complete detail-sensitive tasks with a high degree of precision. • Contribute to team operations by taking initiative, supporting shared goals, and completing additional duties as business needs require.
2026-08-04T00:00:00Z

Part-Time Desktop Support Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a part-time Desktop Support Analyst (25–30 hours/week) to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This long-term contract opportunity is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team. Responsibilities:• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.
2026-07-13T00:00:00Z

IT Support Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-07-23T00:00:00Z

IT Technology Trainer

Delray Beach, FL
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are seeking an experienced IT Technical Trainer / IT Training Lead to design, deliver, and continuously enhance enterprise-wide IT and digital productivity training programs. This role will play a key part in driving adoption of modern workplace technologies, including Microsoft Copilot and other AI-enabled tools, helping employees use technology securely, effectively, and in alignment with business goals.The IT Training Lead will work closely with IT, Information Security, Human Resources, and business leadership to translate technical capabilities into practical learning experiences that improve employee productivity and support organizational success.Key Responsibilities<ul><li>Design, develop, and deliver engaging IT training programs for employees across the organization.</li><li>Lead training initiatives focused on digital workplace technologies, including Microsoft 365, Microsoft Copilot, collaboration platforms, and other AI-powered tools.</li><li>Partner with IT, Security, HR, and department leaders to identify skill gaps and training priorities.</li><li>Create learning paths, training materials, user guides, workshops, and e-learning content tailored to varying levels of technical proficiency.</li><li>Promote secure and compliant use of technology by incorporating cybersecurity and governance best practices into training programs.</li><li>Measure training effectiveness through adoption metrics, user feedback, and business productivity outcomes.</li><li>Continuously evaluate and improve training content to keep pace with evolving technologies and business needs.</li><li>Support change management efforts tied to new system rollouts, upgrades, and digital transformation initiatives.</li><li>Serve as a subject matter resource for end-user technology enablement and best practices.</li></ul>
2026-07-24T00:00:00Z