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2 results for End User Support Administrator in Jupiter, FL
- Delray Beach, FL
- onsite
- Temporary
- 22 - 25 USD / Hourly
- We are looking for a Help Desk Support Analyst to join our team on a contract basis in Delray Beach, Florida. In this role, you will provide technical assistance and support for hardware, software, and network-related issues while ensuring a seamless user experience. This position requires strong problem-solving skills, excellent communication, and a customer-focused approach to resolving technical challenges.<br><br>Responsibilities:<br>• Diagnose and resolve hardware, software, and network issues using specialized tools and effective questioning techniques.<br>• Provide detailed guidance to users, walking them through solutions to technical problems in a clear and efficient manner.<br>• Escalate unresolved or complex issues to higher-level IT support teams for further investigation.<br>• Maintain accurate documentation of support requests, troubleshooting steps, and resolutions within the help desk ticketing system.<br>• Monitor and ensure compliance with internal service-level agreements (SLAs) to meet organizational standards.<br>• Follow up with users to confirm resolution and ensure satisfaction with technical support.<br>• Relay recurring issues, user feedback, and improvement suggestions to relevant internal teams for process enhancement.<br>• Identify areas for improvement in support procedures and recommend actionable solutions.<br>• Offer up-to-date information on IT systems, tools, and services to keep users informed.<br>• Collaborate with cross-functional teams to ensure effective communication and problem resolution.
- 2026-03-27T00:00:00Z
- West Palm Beach, FL
- onsite
- Permanent
- 70000 - 80000 USD / Yearly
- We are looking for a skilled Database Administrator to join our team in West Palm Beach, Florida. In this role, you will be responsible for managing, maintaining, and optimizing database systems to ensure their reliability and performance. The ideal candidate will have expertise in database technologies and a strong commitment to delivering efficient data solutions.<br><br>Responsibilities:<br>• Administer and maintain database systems to ensure data integrity and optimal performance.<br>• Monitor database activities to identify and resolve issues quickly.<br>• Develop and implement backup and recovery strategies to safeguard data.<br>• Optimize database queries and structures for improved efficiency.<br>• Collaborate with team members to design and implement database solutions.<br>• Perform regular updates and patches to keep database systems secure.<br>• Create detailed documentation for database configurations and processes.<br>• Analyze data trends to provide actionable insights for business operations.<br>• Ensure compliance with data security and privacy regulations.<br>• Provide technical support to resolve database-related issues.
- 2026-04-02T00:00:00Z