<p><strong>Job Title:</strong> Director, Customer Experience & Operations **Permanent, full time**</p><p><strong>Location</strong>: Must be able to commute to Amherst, MA 1x a week!</p><p><strong>Compensation</strong>: up to $100,000, DOE</p><p><strong>Benefits</strong>: strong package with extensive PTO!</p><p><br></p><p><strong>Overview:</strong></p><p> We’re looking for a strategic and customer-focused Director to lead initiatives that enhance the end-to-end customer experience. This role drives operational excellence, translates customer insights into action, and collaborates across teams to deliver high-quality, scalable service solutions. Ideal candidates bring strong leadership, process improvement expertise, and a passion for creating seamless customer journeys.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead customer experience initiatives using data and insights to inform strategy and improve service delivery.</li><li>Drive cross-functional collaboration to ensure consistent, high-quality customer interactions across all channels.</li><li>Optimize operations through cost-effective solutions and process improvements.</li><li>Support workflows in partnership with program and IT teams.</li><li>Maintain and enhance SOPs to ensure operational consistency and compliance.</li><li>Coach and develop a high-performing team; align team goals with customer success metrics.</li><li>Contribute to customer success programs that promote retention and engagement.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Business, Operations, or related field.</li><li>5+ years in customer experience or operations, including 3+ years in a leadership role.</li><li>Experience with Lean, Six Sigma, or similar process improvement frameworks.</li><li>Strong project management and data analysis skills; familiarity with CRM and service platforms.</li></ul><p><br></p>
<p>We are looking for an experienced Administrative Coordinator to join our client's team in Holyoke, Massachusetts. This is a long-term contract position where you will play a critical role in providing organizational and administrative support to ensure smooth day-to-day operations. The ideal candidate will excel in managing schedules, handling communications, and maintaining accurate records.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage calendars, appointments, and schedules to optimize efficiency.</p><p>• Respond to inbound calls professionally while addressing inquiries and directing them appropriately.</p><p>• Provide administrative assistance to support daily operations, including preparing documents and correspondence.</p><p>• Maintain and update records with accuracy to ensure seamless tracking and reporting.</p><p>• Generate monthly reports using Microsoft Excel to support decision-making processes.</p><p>• Collaborate with team members to ensure timely completion of administrative tasks.</p><p>• Assist in organizing meetings, preparing agendas, and documenting minutes.</p><p>• Support home health operations with administrative tasks and communication.</p><p>• Identify and implement improvements to streamline administrative processes.</p>
<p><strong>Full Charge Bookkeeper / Accounting Manager</strong> - Construction industry </p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>*Fully onsite 5 days per week in office*</p><p><br></p><p>We are looking for a dedicated Full Charge Bookkeeper to manage all accounting operations for two companies in New Haven, Connecticut. In this role, you will serve as the sole internal accounting expert, collaborating with an external accountant who provides monthly oversight. This position is ideal for a detail-oriented individual with experience in construction accounting and a commitment to maintaining accurate financial records.</p><p><br></p><p><em><u>Responsibilities:</u></em></p><p>• Oversee all aspects of accounting operations for two companies, including accounts payable, accounts receivable, and bank reconciliations.</p><p>• Process certified payroll and ensure compliance with relevant regulations.</p><p>• Manage billing, invoicing, and related documentation using Sage 100.</p><p>• Prepare and submit payroll taxes accurately and on time.</p><p>• Handle the renewal and payment of company licenses and ensure compliance with licensing requirements.</p><p>• Administer union dues payments and maintain accurate records.</p><p>• Collaborate with an external accountant for monthly financial reviews and guidance.</p><p>• Maintain structured and organized financial records to support business operations.</p><p>• Generate financial reports to support decision-making processes.</p><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> **All inquiries will remain confidential**</p><p><br></p>
<p>Our client is searching for a Systems Administrator to spearhead the management of Active Directory, Office 365 environments, and Windows server infrastructure. This dynamic role is ideal for an experienced IT professional who thrives in server and cloud-based infrastructure environments. Your expertise in managing hybrid infrastructures, administering Office 365, and implementing server virtualization technologies will be vital for securing operations and enabling organizational success.</p><p><br></p><p>You will be directly responsible for administering Active Directory, designing and managing internal and customer-facing server environments, enhancing cybersecurity measures, and supporting cloud-based tools like Office 365 and virtualization technologies. The ideal candidate will demonstrate autonomy, adaptability, and strong collaboration skills while driving IT infrastructure management and security compliance standards.</p><p>This position offers opportunities to expand proficiency in system architecture, compliance standards such as NIST 800-171 and CMMC, and cutting-edge IT infrastructure solutions.</p><p><br></p><p>Apply today for immediate consideration!</p>
<p>We are seeking a detail-oriented <strong>Inventory Clerk</strong> to join our team. In this role, you will be responsible for ensuring accurate inventory tracking and managing the flow of materials in and out of the production process. Your role will directly support the assembly lines, maintain asset inventory, and oversee key quality assurance processes.</p><p>This position plays a pivotal role in maintaining production efficiency and compliance with the highest standards of quality and regulatory requirements.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Inventory Management:</strong> Track and manage inventory for the assembly lines, ensuring timely flow of materials and maintaining accurate asset records.</li><li><strong>Annual Physical Inventory:</strong> Participate in and support annual physical inventory activities and audits.</li><li><strong>Inspection & Quality Control:</strong></li><li>Perform final quality inspections on Automated External Defibrillators, Automated Resuscitation Machines, batteries, and related products.</li><li>Approve materials at various production stages by verifying specifications and conducting visual, mechanical, measurement, and functional tests.</li><li>Reject and document any non-compliant materials, ensuring proper handling of unacceptable goods.</li><li><strong>Documentation:</strong> Complete and maintain accurate Device History Reports (DHRs), logs, and quality system databases.</li><li><strong>Equipment Monitoring:</strong> Ensure all testing and inspection equipment remains in proper working order with valid calibration.</li><li><strong>Continuous Improvement:</strong> Actively contribute to continuous improvement processes and demonstrate core values of Integrity, Passion, Ownership, and Innovation in daily work.</li><li><strong>Regulatory Compliance:</strong> Support adherence to all applicable laws, regulations, standards, and company-documented procedures (includes but is not limited to FDA regulations, Quality System Requirements, and safety standards).</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li><strong>Attention to Detail:</strong> Exceptional focus on accuracy and precision is critical.</li><li><strong>Technical Skills:</strong></li><li>Proficiency in basic Microsoft Excel.</li><li>Comfortable working with computers; ability to quickly learn proprietary software.</li><li><strong>Soft Skills:</strong> Quick learner, team-oriented, and demonstrates initiative.</li><li><strong>Experience Required:</strong></li><li>Familiarity with inventory tracking systems and/or quality control processes is preferred.</li><li>Experience working in a production, manufacturing, or assembly environment is a plus.</li></ul><p><br></p>
<p>We are looking for a dedicated Administrative Assistant to join our team on a contract basis in West Hartford, Connecticut. In this role, you will support the daily operations of a school environment, assisting with administrative tasks and ensuring smooth coordination between staff, students, and external stakeholders. This is an excellent opportunity to contribute to an educational institution committed to making a difference.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage front desk operations, including welcoming visitors and ensuring proper access to the building.</p><p>• Schedule and coordinate meetings between school staff, districts, and other stakeholders.</p><p>• Prepare and distribute newsletters and other school communications.</p><p>• Organize and mail special education paperwork to relevant parties.</p><p>• Maintain attendance records and ensure timely submission of timesheets and invoices.</p><p>• Update and manage the school's social media platforms, including Facebook and Instagram.</p><p>• Assist with website updates, such as uploading photos and announcements.</p><p>• Process purchase orders and manage general office supplies.</p><p>• Support the planning and execution of meetings related to students with disabilities.</p><p>• Respond to emails and inbound calls, providing timely and accurate information.</p>
<p><strong>Job Title:</strong> Controller</p><p><strong>Location:</strong> Bloomfield, CT <strong><em>(Hybrid: 2–4 days onsite)</em></strong></p><p><strong>Position Type:</strong> Full-Time/Permanent Position</p><p><strong>Recruiter Contact:</strong> Abby Harpp – abby.harpp@roberthalf</p><p><strong>Job Referen</strong>ce: AH0013312424</p><p> </p><p><em>We’re seeking a </em><strong><em>Controller</em></strong><em> to work closely with the CFO to lead the Accounting team, oversee financial operations, and ensure compliance with accounting standards and regulatory requirements. Our client is a mission-driven nonprofit organization that provides a range of social services and community programs. They focus on supporting individuals at risk and helping them build skills, access resources, and achieve long-term stability. The organization operates multiple programs regionally and offers training and support to partner agencies.</em></p><p> </p><p><strong>Main Responsibilities:</strong></p><ul><li>Maintain accurate accounting records and ensure compliance with GAAP and applicable regulations</li><li>Develop and enforce internal financial controls and policies</li><li>Prepare, analyze, and report financial statements and forecasts</li><li>Monitor budgets, performance, and operational effectiveness</li><li>Lead accounting staff and oversee financial operations, including cash flow, payables/receivables, and purchasing</li><li>Coordinate audits and maintain fixed asset records</li><li>Negotiate contracts and oversee insurance programs</li><li>Represent the organization to stakeholders and regulatory bodies</li><li>Train and mentor accounting staff on financial and operational procedures</li></ul>
<p>We are looking for an experienced HR Generalist to join our team in Webster, Massachusetts. In this long-term contract position, you will play a key role in supporting various human resources functions, including benefits administration, employee relations, compliance, and HR systems management. This opportunity is ideal for professionals with a strong background in HR and a passion for fostering a positive and productive workplace environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage employee benefits programs, including enrollments, changes, and responding to inquiries to ensure smooth operations.</p><p>• Utilize ADP Workforce Now to oversee employee data, generate reports, and maintain system accuracy and compliance.</p><p>• Support recruitment efforts by assisting with employer branding initiatives to attract high-quality candidates.</p><p>• Promote open communication across teams and departments to enhance employee relations.</p><p>• Administer leave programs, including Massachusetts-specific regulations, while ensuring compliance with labor laws.</p><p>• Handle onboarding, offboarding, and other employee lifecycle processes with discretion and professionalism.</p><p>• Address sensitive personnel matters with confidentiality and professionalism.</p><p>• Stay informed about labor laws and compliance requirements to mitigate organizational risks.</p><p>• Prepare HR audits, reports, and analytics to support strategic decision-making.</p>
<p>We are looking for an experienced Paralegal to join our dynamic team in West Hartford area of Connecticut. This role offers a unique opportunity to contribute to contract review, litigation support, and compliance management. The ideal candidate will possess strong attention to detail and legal expertise, ensuring smooth operations within a fast-paced legal department.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of owner contracts, prepare contract summaries, and facilitate execution processes.</p><p>• Assist in the organization and modification of subcontract, purchase order templates, and related documents.</p><p>• Support the procurement of bonds, project insurance, and builder’s risk insurance as needed.</p><p>• Review and negotiate third-party agreements, process credit applications, and prepare notice letters.</p><p>• Track legal reviews for proposals, analyze bid terms, and contribute to qualification statements.</p><p>• Provide litigation support, including managing discovery responses, coordinating witness schedules, and filing pleadings.</p><p>• Oversee licensing and registration tasks, such as federal and state registrations, contractor licensing, and business permits.</p><p>• Maintain corporate documents, consents, and records while supporting trade organization renewals and registrations.</p><p>• Assist in risk mitigation and compliance audits by developing parameters and conducting background research.</p><p>• Organize legal department administrative tasks including calendar coordination, expense tracking, and document preparation.</p>
<p><strong>Controller - On Site</strong></p><p><strong>East Hartford, CT</strong></p><p><strong>Contact: </strong>Brittany Rizzo / [email protected]</p><p><strong>Reference ID: </strong>BR0013281179</p><p><br></p><p>Our client is looking to add a highly skilled Controller to oversee critical financial operations and reporting processes to their team! This role requires an experienced individual with a strong background in accounting and financial management to ensure compliance, accuracy, and efficiency in all financial activities. The ideal candidate will excel in leadership and possess a detail-oriented mindset to drive organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Manage month-end closing procedures to ensure timely and accurate financial reporting.</p><p>• Oversee general ledger activities, including reconciliations and maintenance of accounts.</p><p>• Lead financial audits, working closely with external auditors to ensure compliance and accuracy.</p><p>• Prepare and present financial statements in accordance with regulatory and company standards.</p><p>• Ensure adherence to SEC reporting requirements and manage associated documentation.</p><p>• Conduct variance analyses to identify discrepancies and recommend corrective actions.</p><p>• Develop and implement financial reporting processes to improve efficiency and reliability.</p><p>• Collaborate with internal teams to streamline accounting operations and enhance overall performance.</p><p>• Monitor and enforce compliance with financial regulations and organizational policies.</p><p>• Provide strategic insights and recommendations based on financial data and trends.</p><p><br></p>
<p><strong>Job Title: </strong>Controller</p><p><strong>Location: </strong>Southington CT, Area</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact:</strong> Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference:</strong> SF0013278274</p><p><br></p><p><strong>WHY YOU WILL LOVE THIS ROLE / COMPANY</strong>: </p><ul><li>BEAUTIFUL AND UPDATED OFFICE - Have a gym on site, free quality coffee & barista, private chef, Peloton’s on site, driving range, basketball court, garden, etc. </li><li>There is a lot of longevity here – people have been there upwards of 30 years, opportunity for growth in this role. </li><li>Company is in growth mode, company is profitable and doing well! Looking to expand, automate, and continue to grow! </li><li>Benefits are great here! Low contributions, low copays, etc. 401k with match + profit sharing</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Direct overall financial functions, including general accounting, accounts payable, accounts receivable, and credit/collections.</li><li>Ensure adherence to accounting policies, procedures, and regulatory compliance, including Sarbanes-Oxley and GAAP requirements.</li><li>Manage month-end close processes, including oversite of Senior & Staff Accountants, general ledger adjustments, balance sheet reconciliations, and corporate overhead allocations.</li><li>Generate and present detailed financial reports on a regular basis for internal stakeholders and the parent organization.</li><li>Work closely with leadership to provide financial insights for decision-making across operations, sales, and expense management.</li><li>Propose and implement enhancements to internal controls to minimize risks and improve reporting reliability.</li><li>Collaborate with IT and other departments to address and implement system improvements efficiently.</li><li>Oversee and coordinate internal and external audit activities, ensuring full regulatory and legal compliance.</li><li>Build, train, and mentor a high-performing finance team, facilitating professional development and conducting performance reviews.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in accounting/finance required. </li><li>5-7+ years of experience in manufacturing within a supervisory role </li><li>Strong understanding and experience with internal controls (SOX) and GAAP</li><li>Advanced Excel skills</li><li>Strong leadership and interpersonal skills.</li></ul><p><strong>PLUSES: </strong></p><ul><li>Publicly traded company experience is highly preferred </li><li>Experience automating and implementing process and system improvements </li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to Sal Fiorillo in the email above.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
<p><strong><u>Director of Compensation & Benefits</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com</u></p><p><br></p><p>Robert Half has partnered with a valued client in their search of a <strong><u>Director of Compensation & Benefits</u></strong> to help lead their total rewards arena. In this role, you will report to the VP of HR and oversee the development and execution of impactful rewards programs that align with organizational goals and inspire employee engagement. This position will serve as a key advisor to senior leadership, ensuring compensation and benefits strategies are competitive, equitable, and aligned with market trends. This position will have up to 5 direct reports within benefits/LOA. </p><p><br></p><p><em>Responsibilities:</em></p><p>• Develop and implement comprehensive compensation and benefits programs that attract, retain, and motivate top talent.</p><p>• Partner with senior leadership to align total rewards strategies with long-term organizational objectives.</p><p>• Conduct market analysis to ensure competitive positioning of salary and benefits offerings.</p><p>• Oversee the design and administration of employee recognition and wellness programs.</p><p>• Monitor industry trends and evolving best practices to enhance the company’s rewards philosophy.</p><p>• Provide guidance and support on compensation-related matters, including salary structures and incentive plans.</p><p>• Ensure compliance with all relevant regulations and standards related to compensation and benefits.</p><p>• Lead a team of professionals in managing day-to-day benefits operations and vendor relationships.</p><p>• Evaluate the effectiveness of current programs and recommend improvements to optimize employee engagement.</p><p>• Collaborate with HR leadership to ensure seamless integration of rewards strategies across all functions.</p><p><br></p><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume in confidence to: <u>Drew.Schroll@RobertHalf com</u>. All inquiries will remain confidential. </p><p><br></p><p><br></p>
<p>We are looking for an experienced Customer Service Representative to join our client's dynamic team in Old Lyme, Connecticut. The ideal candidate will excel in managing customer interactions, processing orders, and maintaining detailed records with precision.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound and outbound customer calls with professionalism, ensuring prompt and accurate responses to inquiries.</p><p>• Process customer orders efficiently using relevant systems and tools, maintaining accuracy and attention to detail.</p><p>• Manage communication through various platforms, including chat boxes and messaging systems, to provide timely support.</p><p>• Utilize Shopify and other systems to facilitate seamless order entry and tracking.</p><p>• Coordinate call flow effectively to maintain high levels of customer satisfaction.</p><p>• Perform data management tasks, including creating and updating records in Excel spreadsheets.</p><p>• Participate in onsite training sessions to gain a thorough understanding of company processes and tools.</p><p>• Collaborate with team members to ensure alignment on customer service goals and standards.</p><p>• Leverage expertise in J.D. Edwards or similar systems to streamline operations and enhance productivity.</p>
<p><strong><u>Office Administrator</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>*Fully onsite - 5 days per week in office role*</p><p><br></p><p>Robert Half has partnered with a well-respected and established organization in their search of an administrative professional to be the 'face and voice' of their business! This role will triage incoming phone calls, maintain the front lobby area, and support member of the executive team directly. Ideal background includes strong administrative and customer service experience, pleasant demeanor for all in-person/phone/email communications with internal and external professionals. We are looking for an organized and detail-oriented <strong><u>Office Administrator </u></strong>as this role is vital in ensuring smooth daily operations and providing exceptional administrative support across various functions. If you excel in multitasking, thrive in fast-paced environments, and have a knack for delivering top-notch customer service, we encourage you to apply.</p><p><br></p><p><u>Responsibilities:</u></p><ul><li>Promptly manage incoming calls, emails, and visitors with professionalism </li><li>Maintain office calendars, coordinate meetings and travel for executive team.</li><li>Manage office supply orders for breakroom and restroom supplies</li><li>Maintain a tidy reception, handle incoming and outgoing mail.</li><li>Coordinate leadership team meetings and company events </li><li>Expense reports processing </li></ul><p>**Our client offers a very robust benefit package for all employees as well as a collaborative environment**</p><p><br></p><p><strong>For immediate consideration,</strong> please apply today and/or email your resume to: <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential. </p><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and experienced <strong>Senior Accountant</strong> to join our finance team. This role is responsible for overseeing general accounting operations, ensuring accuracy in financial reporting, and supporting strategic financial planning. The ideal candidate will have strong analytical skills, a deep understanding of accounting principles, and the ability to lead and mentor junior staff.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and analyze monthly, quarterly, and annual financial statements.</li><li>Manage general ledger accounting, including journal entries and account reconciliations.</li><li>Ensure compliance with GAAP and internal financial policies.</li><li>Assist with budgeting, forecasting, and variance analysis.</li><li>Coordinate and support external audits and tax filings.</li><li>Monitor and improve internal controls and accounting procedures.</li><li>Lead month-end and year-end close processes.</li><li>Supervise and mentor junior accountants and accounting assistants.</li><li>Collaborate with cross-functional teams to support financial decision-making.</li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Familiarity with ERP systems and financial automation tools.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul><p><br></p>
Local compnay is seeking a skilled and self-motivated Property Management Assistant to join our team on a flexible part-time basis (3 days per week). This role supports the Property Management team through administrative tasks, records management, tenant relations, and light bookkeeping. If you are detail-oriented, possess excellent customer service skills, and have a strong proficiency in Excel, we want to hear from you! <br> Key Responsibilities: Administrative Duties: Provide administrative support to Property Management, tenant relations, and maintenance operations. Answer phone calls from tenants and vendors; assist and dispatch facilities managers as needed. Maintain tenant contact lists and update emergency contact information. Produce, modify, and distribute spreadsheets, forms, manuals, and information packages for Property Management. Process correspondence for tenants, contractors, and vendors. Maintain and organize insurance certificates, leases, contracts, and other records. Obtain and process monthly utility bills online. Manage tenant work orders and walk-ins (vendors, tenants, prospective tenants). Bookkeeping and Organizational Responsibilities: Process remote bank deposits and upload invoices to Nexus. Provide support with light bookkeeping-related tasks, including utility schedules and payment processing. Skills and Experience: Required: Demonstrated proficiency in Excel (advanced spreadsheet creation and management). Experience with Microsoft Word and familiarity with QuickBooks and Nexus software. Strong attention to detail with excellent prioritization and time-management skills. Preferred: Customer service experience with a focus on tenant/vendor relations. Knowledge of office procedures and basic bookkeeping. Ability to work independently and reliably under minimal supervision.
<p>Our client is seeking a highly organized and detail-oriented <strong>inventory clerk</strong> to join their team. This is an exciting opportunity to play a key role in managing inventory processes and ensuring smooth operations for a growing company. If you are someone who thrives in a fast-paced environment and loves working with numbers and logistics, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and maintain accurate inventory records to ensure precise stock levels.</li><li>Perform routine inventory counts (cycle counts) and reconcile discrepancies promptly.</li><li>Receive, inspect, and verify incoming shipments, ensuring compliance with company standards.</li><li>Assist in stocking, organizing, and labeling inventory within the warehouse or storage facility.</li><li>Update inventory management systems (ERP software or spreadsheets) with accurate data.</li><li>Work closely with the purchasing and receiving teams to identify inventory needs and address shortages.</li><li>Prepare inventory-related reports for management, including stock movement and usage trends.</li><li>Ensure compliance with safety, quality, and organizational protocols in all inventory-related tasks.</li></ul><p><br></p>
<p>We are looking for an experienced Paralegal to join our team on a contract basis in Avon, Connecticut. In this role, you will provide vital legal support to multiple partners, focusing on workers' compensation cases. This position requires strong organizational skills and attention to detail to ensure the smooth execution of legal processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain calendars for 4-5 partners to ensure timely scheduling of meetings and deadlines.</p><p>• Assist in trial preparation, including drafting legal documents, organizing presentations, and preparing case files.</p><p>• Handle correspondence with clients, opposing counsel, and other legal entities in a meticulous and timely manner.</p><p>• Prepare and organize workers' compensation case files, ensuring accuracy and compliance with legal standards.</p><p>• Coordinate meetings and appointments, ensuring all required materials are prepared and available.</p><p>• Conduct legal research and compile relevant information to support case strategies.</p><p>• Support attorneys during trials by managing documentation and providing logistical assistance.</p><p>• Oversee administrative tasks such as file management and document organization to support daily operations.</p>
<p>We are looking for a detail-oriented Junior Paralegal to join our client's team in Tolland, Connecticut. This Contract-to-Hire position offers an excellent opportunity for candidates eager begin their legal career by contributing to administrative and compliance tasks in a fast-paced environment. The ideal candidate will have strong organizational skills and the ability to support legal operations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Input and update compliance-related data using Salesforce and other software tools.</p><p>• Verify and maintain the accuracy of customer information, including names and addresses, for record-keeping purposes.</p><p>• Conduct thorough reviews to ensure compliance documentation meets legal and administrative standards.</p><p>• Collaborate with team members on various administrative projects as assigned.</p><p>• Organize and manage legal documents and records to facilitate efficient access and use.</p><p>• Assist with compliance reviews by gathering necessary information and preparing reports.</p><p>• Provide support in the preparation and maintenance of legal correspondence.</p><p>• Address and resolve discrepancies in customer data promptly and effectively.</p><p>• Ensure adherence to organizational policies and procedures in all administrative tasks.</p>
<p>We are looking for a Senior Mainframe Programmer to join our team in New Haven County, Connecticut, and provide critical support for our mainframe systems. This role involves ensuring the stability, functionality, and performance of hardware and software components within a z/OS and DB2 mainframe environment. As part of a small, specialized team, you will take ownership of complex technical challenges and contribute to the ongoing maintenance and optimization of our systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain mainframe software, including z/OS, DB2, and other related products.</p><p>• Troubleshoot system issues and provide timely resolutions to ensure uninterrupted operations.</p><p>• Manage hardware and software upgrades, ensuring compatibility and improved performance.</p><p>• Implement and maintain security measures to safeguard data and system integrity.</p><p>• Perform regular system monitoring and optimization to enhance efficiency and reliability.</p><p>• Oversee business continuity planning and execute semi-annual testing to ensure preparedness.</p><p>• Manage file systems and storage solutions, including FlashCopy and replication using Copy Services Manager.</p><p>• Collaborate with stakeholders to support technology initiatives and system enhancements.</p><p>• Document processes and technical configurations to ensure clear communication and knowledge sharing.</p><p>• Stay updated on new technologies and apply them to improve system capabilities.</p>
We are looking for a dedicated Help Desk Analyst to join our team in East Hartford, Connecticut. In this long-term contract role, you will provide technical support across a variety of platforms, including Android devices, Apple products, and enterprise systems. This is a fantastic opportunity to utilize your expertise in troubleshooting and configuration while contributing to the efficiency and reliability of IT operations.<br><br>Responsibilities:<br>• Provide technical support for Android devices, Apple products, and enterprise systems, ensuring timely resolution of issues.<br>• Configure, deploy, and manage devices and applications across various platforms.<br>• Troubleshoot network and system issues related to Cisco and Citrix technologies.<br>• Assist users with hardware and software challenges on Mac computers and other devices.<br>• Maintain accurate documentation of configurations, deployments, and resolutions.<br>• Collaborate with team members to improve IT processes and user experiences.<br>• Monitor system performance and implement proactive measures to minimize downtime.<br>• Educate end-users on best practices for device and application usage.<br>• Respond to help desk tickets and prioritize tasks based on urgency and impact.<br>• Perform regular updates and patches to ensure system security and stability.
<p>We are looking for an experienced Bookkeeper to join our client's team in Bethel, Connecticut. In this role, you will manage a variety of accounting tasks to ensure accurate financial records and smooth business operations. The ideal candidate will have a strong background in QuickBooks Online and a meticulous approach to bookkeeping.</p><p><br></p><p>Responsibilities:</p><p>• Record bills and check requests in QuickBooks using appropriate general ledger accounts.</p><p>• Process weekly bank deposits and allocate them to correct income accounts.</p><p>• Perform regular reconciliations for bank accounts, credit cards, and PayPal transactions.</p><p>• Oversee payroll processing and ensure timely and accurate payments.</p><p>• Manage employee benefits and related administrative tasks.</p><p>• Prepare and post bi-weekly journal entries related to payroll.</p><p>• Address accounting and finance inquiries from business owners and team members.</p><p>• Collaborate to ensure budgets are accurately reflected in QuickBooks and expenses are properly categorized.</p><p>• Monitor office supply levels and handle purchasing as needed.</p><p>• Support the materials purchasing manager with supply and material orders.</p>
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in New Haven, Connecticut. In this long-term contract position, you will play a pivotal role in maintaining and optimizing desktop systems, ensuring seamless hardware and software functionality. This role is an excellent opportunity for someone who thrives in a hands-on technical environment within the healthcare industry.<br><br>Responsibilities:<br>• Provide comprehensive support for over 500 endpoints, addressing a wide range of issues including software installations and hardware repairs.<br>• Perform imaging of organizational and Entra machines to ensure proper configuration and deployment.<br>• Deploy and provide ongoing support for workstations and mobile devices.<br>• Assist with both in-person and virtual meeting setups, ensuring smooth operations.<br>• Troubleshoot and resolve issues related to desktop hardware and software.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Maintain and upgrade systems to ensure compatibility with the latest versions of Windows 10.<br>• Collaborate with team members to improve processes and enhance overall efficiency.
