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34 results for Customer Service Manager in Waukesha, WI

Bank Teller
  • Brookfield, WI
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a skilled Bank Teller to join our team in Brookfield, Wisconsin. This Contract to permanent position offers the opportunity to provide outstanding customer service while handling transactions efficiently and accurately. The ideal candidate will demonstrate attention to detail, confidentiality, and a commitment to fostering positive relationships with customers and colleagues.<br><br>Responsibilities:<br>• Process customer transactions with accuracy and efficiency, ensuring a high level of service.<br>• Maintain and balance a cash drawer in strict adherence to bank policies and procedures.<br>• Promote and recommend bank products and services to customers to support their financial needs.<br>• Build and sustain strong customer relationships, referring clients to appropriate staff for additional services.<br>• Open, manage, and close various account types while ensuring compliance with regulations.<br>• Safeguard sensitive customer information by adhering to bank confidentiality and security policies.<br>• Represent the bank in a manner that enhances its reputation and customer satisfaction.<br>• Handle customer inquiries effectively, acting as a liaison with other departments when necessary.<br>• Complete branch clerical tasks, including document imaging and filing.<br>• Support the team with additional duties as assigned by management.
  • 2025-11-20T22:39:01Z
Technical Support Analyst
  • Vernon Hills, IL
  • onsite
  • Temporary
  • 25.50 - 32.00 USD / Hourly
  • We are looking for a dedicated Technical Support Analyst to join our team in Vernon Hills, Illinois. This long-term contract position involves providing desktop support across multiple buildings, including elementary and middle schools. The ideal candidate will possess strong technical expertise and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Provide onsite technical support for Apple devices such as iPads and MacBooks, ensuring smooth functionality and resolving user issues.<br>• Troubleshoot hardware and software problems, including connectivity issues, password resets, and software updates.<br>• Manage and resolve support tickets using a ticketing system like IncidentIQ, documenting progress and maintaining clear communication with users.<br>• Assist in maintaining and improving the performance of IT systems across the campus.<br>• Deliver excellent customer service and maintain a friendly, helpful attitude while addressing technical concerns.<br>• Collaborate with team members to handle approximately 20 tickets per person daily, ensuring timely resolutions.<br>• Support end-users by educating them on basic troubleshooting methods and best practices.<br>• Ensure consistent documentation of issues and solutions to maintain an accurate knowledge base.<br>• Monitor the status of tickets and provide updates to users as necessary.
  • 2025-12-10T16:14:51Z
Customer Service Representative
  • Hartland, WI
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
  • 2025-12-09T01:48:40Z
Admin Asst IV
  • Sun Prairie, WI
  • remote
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for an experienced Administrative Assistant to join our team in Sun Prairie, Wisconsin. This <strong>contract</strong> position requires a dedicated, detail-oriented individual to manage front desk operations while providing exceptional customer service and administrative support. You will play a key role in maintaining a welcoming environment, supporting office functions, and ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact at the front desk, welcoming visitors and ensuring compliance with physical security protocols.</p><p>• Manage meeting room bookings and coordinate catering services based on company needs.</p><p>• Respond to inquiries in a timely and attentive manner via the designated inbox.</p><p>• Maintain a clean and organized reception area to uphold a high standard of corporate image.</p><p>• Assist with onboarding processes, including access card management and basic administrative tasks for new employees.</p><p>• Monitor and replenish inventory levels for office supplies, kitchen consumables, and other essentials.</p><p>• Liaise with suppliers and contractors to address maintenance and operational requirements.</p><p>• Utilize intermediate Excel and PowerPoint skills to support data collection and reporting for departmental metrics.</p><p>• Ensure compliance with all legal and regulatory standards related to office operations.</p><p>• Report any faults or required repairs promptly to maintain a safe and functional workspace.</p>
  • 2025-12-02T20:08:39Z
Customer Service Representative
  • Menomonee Falls, WI
  • onsite
  • Permanent
  • 48000.00 - 52000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. You will play a key role in ensuring smooth communication with clients, processing orders efficiently, and maintaining high standards of service. This position is ideal for someone who thrives in a fast-paced environment and enjoys solving problems while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and professionally, ensuring their needs are met with clarity and efficiency.</p><p>• Process and manage incoming orders, ensuring accuracy and timely entry into the system.</p><p>• Prepare and provide detailed quotes to clients, addressing any questions or concerns regarding pricing or specifications.</p><p>• Collaborate with internal teams to ensure customer satisfaction and resolve any issues that may arise.</p><p>• Maintain accurate records of customer interactions and transactions for reference and reporting purposes.</p><p>• Monitor order progress and communicate updates to clients as needed.</p><p>• Identify opportunities to improve customer service processes and contribute to enhancing overall client satisfaction.</p><p>• Handle complaints or concerns with empathy and professionalism, aiming to find effective resolutions.</p><p>• Stay informed about company products and services to offer accurate guidance and support.</p>
  • 2025-12-01T14:18:40Z
Warehouse Administrative Assistant
  • Germantown, WI
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>Position Overview:</p><p>We are seeking a detail-oriented Warehouse Administrative Assistant with proven SAP experience to support our warehouse operations. The successful candidate will play a vital role in maintaining the accuracy and timeliness of shipping documentation, delivery schedules, and inventory records, while providing excellent customer service.</p><p>Essential Duties & Responsibilities:</p><p>• Utilize SAP to process, print, and distribute bill of ladings and outbound delivery reports.</p><p>• Compile and print shipping reports to ensure orders are accurate and dispatched on time.</p><p>• Perform routine inventory checks and updates within the SAP system, assisting with cycle counts as needed.</p><p>• Support scheduling of pickups, deliveries, and warehouse activities alongside warehouse management.</p><p>• Respond promptly to incoming calls and emails, providing customer service to internal and external customers.</p><p>• Liaise with shipping and logistics teams to monitor order status and resolve discrepancies.</p><p>• Maintain organized files and digital records of all shipping and warehouse documentation.</p><p>• Contribute to process improvements related to warehouse administration.</p>
  • 2025-12-10T01:33:58Z
Administrative Assistant
  • Brookfield, WI
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a dedicated Administrative Assistant to join our team in Brookfield, Wisconsin. In this Contract to permanent position, you will play a crucial role in ensuring the accuracy and completion of loan documentation, supporting team goals, and maintaining strong relationships with partners and colleagues. This opportunity is ideal for someone who thrives in a detail-oriented and fast-paced environment while delivering exceptional service.<br><br>Responsibilities:<br>• Review and audit signed loan documents to confirm their accuracy and completeness.<br>• Collaborate with partners and team members to ensure timely loan funding.<br>• Maintain detailed records of all interactions and updates within the company software.<br>• Foster positive relationships with partners and internal team members.<br>• Coordinate vehicle processing activities with customers and vendors.<br>• Provide support to team members in meeting individual and collective deadlines and objectives.<br>• Manage inbound and outbound communications, including calls and emails.<br>• Schedule and organize appointments effectively to support operational needs.<br>• Utilize Microsoft Office tools such as Word, Outlook, and Excel for documentation and communication.
  • 2025-12-02T22:18:35Z
Bank Teller
  • Brookfield, WI
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated and customer-focused Bank Teller to join our team in Brookfield, Wisconsin. This Contract to potential long-term position requires a strong commitment to delivering excellent service while handling financial transactions and promoting the bank’s products. The ideal candidate will demonstrate professionalism, confidentiality, and teamwork in all aspects of their role.<br><br>Responsibilities:<br>• Process a variety of customer transactions with accuracy and efficiency, ensuring satisfaction and adherence to bank policies.<br>• Maintain and balance a cash drawer in accordance with established procedures.<br>• Promote and cross-sell bank products and services to meet customer needs and support business growth.<br>• Handle customer inquiries and refer them to appropriate departments for complex issues.<br>• Open, maintain, and close various account types while providing guidance to customers.<br>• Uphold the confidentiality and security of customer information, adhering to bank policies and regulations.<br>• Represent the bank positively by fostering good relationships with customers and coworkers.<br>• Perform clerical duties within the branch, including imaging documents and filing.<br>• Ensure compliance with applicable banking regulations through completion of required training.<br>• Safeguard sensitive customer data from cyber threats by following established security protocols.
  • 2025-11-20T22:39:01Z
Controller
  • Brookfield, WI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Are you a highly motivated, team-oriented professional with a passion for leadership and accounting in a dynamic and fast-paced environment? Robert Half is proud to partner with a growing private equity client in their search for a <strong>Controller</strong>. This is an exciting opportunity to join a high-performing organization and make a direct impact on the success of their business.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you.  God Bless.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>As the <strong>Controller</strong>, you will:</p><ul><li>Lead, develop, coach, and maintain the accountability of the accounting team.</li><li>Oversee the Credit and Collections team (CFS) and Accounts Receivable processes.</li><li>Ensure the safe custody of assets, financial records, and corporate documents.</li><li>Manage and improve accounting policies, procedures, and controls.</li><li>Handle treasury management and oversee cash flow.</li><li>Supervise payroll operations and ensure accuracy and compliance.</li><li>Administer the employee 401(k) benefit plan and exercise full ownership.</li><li>Oversee and maximize the utilization of the Sage Intacct G/L System, ensuring it provides critical insights for the business.</li><li>Manage business insurance policies and maintain compliance.</li><li>Take full responsibility for the monthly close process, providing accurate and timely financial reporting.</li><li>Act as a point of contact for the annual audit, working with external auditors to ensure successful completion.</li><li>Oversee income tax functions and coordinate with external accounting firms for tax preparation and filing.</li><li>Collaborate with the Director of FP& A on monthly forecasting, annual financial planning, and financial reporting.</li><li>Work with functional department heads to monitor and manage monthly expenditures and budgets.</li><li>Provide leadership with key financial insights to support informed, strategic business decisions.</li><li>Drive process improvements and kaizen initiatives in the accounting team.</li><li>Perform other ad hoc duties as needed.</li></ul><p><br></p>
  • 2025-11-06T22:24:05Z
Audit Manager
  • Milwaukee, WI
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced Audit Manager to join a dynamic public accounting firm in Milwaukee, Wisconsin. This role offers a unique blend of growth opportunities, flexible work arrangements, and the potential for future partnership. If you are passionate about providing exceptional audit services while contributing to a collaborative and supportive workplace, this position is for you.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you.  God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage audit engagements from planning to completion, ensuring adherence to established timelines and quality standards.</p><p>• Supervise and mentor audit staff, fostering development and maintaining high performance levels.</p><p>• Build and maintain strong client relationships by addressing inquiries, providing regular updates, and ensuring satisfaction.</p><p>• Review and finalize workpapers, financial statements, and audit deliverables, ensuring compliance with standards and accuracy.</p><p>• Handle complex technical issues and provide guidance on auditing and accounting standards.</p><p>• Collaborate with firm partners to strategize and improve client service delivery.</p><p>• Oversee the preparation and implementation of audit programs and procedures.</p><p>• Ensure compliance with regulatory requirements and industry standards throughout all engagements.</p><p>• Identify opportunities to improve audit processes and contribute to the firm’s growth initiatives.</p>
  • 2025-11-10T16:24:01Z
Bilingual Teller
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated and personable Bilingual Teller to join our team in Milwaukee, Wisconsin. This role focuses on delivering excellent customer service while managing financial transactions with precision and efficiency. As a Contract-to-permanent position, this opportunity provides a pathway to long-term employment within a dynamic non-profit organization.</p><p><br></p><p><strong>We would also consider a candidate who is not bilingual if they have background in being a bank teller. </strong></p><p><br></p><p>Responsibilities:</p><p>• Process a variety of financial transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and timeliness.</p><p>• Assist members with inquiries about their accounts and offer solutions tailored to their financial needs.</p><p>• Actively promote credit union products and services to strengthen member relationships.</p><p>• Maintain organized and accurate records while adhering to credit union policies and regulatory guidelines.</p><p>• Balance cash drawer daily and address any discrepancies promptly to uphold operational standards.</p><p>• Foster a welcoming environment by delivering exceptional service to all members.</p><p>• Collaborate with team members to ensure branch operations run smoothly.</p><p>• Travel to other branches as needed to provide coverage and support.</p><p>• Utilize tools like Microsoft Excel and Word for record-keeping and reporting tasks.</p><p>• Schedule appointments and handle inbound and outbound calls to assist members effectively.</p>
  • 2025-11-21T15:24:13Z
Collections Specialist
  • New Berlin, WI
  • onsite
  • Permanent
  • 59000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated Collections Specialist for a New Berlin, WI area organization. In this role, you will play a key part in managing overdue accounts, maintaining positive customer relationships, and ensuring efficient cash application processes. This position is ideal for someone who thrives in a fast-paced environment and has a strong background in accounts receivable and collections.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue payments and negotiate payment arrangements.</p><p>• Respond to inbound calls and provide excellent customer service related to billing inquiries.</p><p>• Maintain accurate records of collections activities and update client accounts accordingly.</p><p>• Support the cash application process by ensuring timely and accurate allocation of payments.</p><p>• Collaborate with internal teams to resolve discrepancies and improve collections efficiency.</p><p>• Generate and review reports to monitor account statuses and identify areas for improvement.</p><p>• Ensure compliance with company policies and procedures during the collections process.</p><p>• Assist in implementing strategies to reduce outstanding balances and improve cash flow.</p><p>• Communicate effectively with customers to address concerns and ensure satisfaction.</p>
  • 2025-12-09T15:24:00Z
Exception
  • Mettawa, IL
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a detail-oriented Collections Clerk to join our team in Mettawa, IL. In this long-term contract position, you will play a crucial role in managing collections, financial transactions, ensuring accuracy in billing, and facilitating timely collections. This opportunity is ideal for someone with strong organizational skills and a solid understanding of collections and accounts receivable processes.</p><p><br></p><p>Responsibilities:</p><p>• Commercial collections to ensure timely payments and address any discrepancies.</p><p>• Apply cash payments accurately to customer accounts and reconcile any variances.</p><p>• Monitor and follow up on outstanding invoices to maintain healthy cash flow.</p><p>• Collaborate with internal teams to streamline billing functions and resolve issues.</p><p>• Utilize Microsoft Excel to create formulas and analyze financial data effectively.</p><p>• Prepare and maintain detailed financial reports for management review.</p><p>• Ensure compliance with company policies and regulations in all accounts receivable activities.</p><p>• Provide exceptional customer service to clients regarding billing inquiries and payment processing.</p><p><br></p>
  • 2025-11-10T18:54:00Z
Billing Manager
  • Waukesha, WI
  • onsite
  • Permanent
  • 85000.00 - 115000.00 USD / Yearly
  • <p>We are looking for a dedicated Billing Manager to oversee and enhance billing operations for a Waukesha, WI area organization. This role requires someone with strong leadership skills and a keen eye for detail to ensure the accuracy and efficiency of all billing processes. The ideal candidate will thrive in a fast-paced environment and demonstrate expertise in supervising teams and managing collections.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the billing department, ensuring processes are efficient and accurate.</p><p>• Oversee the preparation and distribution of invoices, ensuring timely and precise billing.</p><p>• Monitor collections activities to ensure outstanding payments are resolved promptly.</p><p>• Develop and implement strategies to streamline billing functions and improve overall efficiency.</p><p>• Train, mentor, and supervise billing staff, fostering growth and teamwork.</p><p>• Analyze billing trends and generate reports to support decision-making and operational improvements.</p><p>• Collaborate with other departments to resolve billing discrepancies and enhance customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all billing activities.</p><p>• Address and resolve escalated billing issues to maintain client trust and satisfaction.</p><p>• Evaluate and update billing systems to align with organizational goals and technological advancements.</p>
  • 2025-12-01T14:28:56Z
Cyber Security Engineer
  • Milwaukee, WI
  • onsite
  • Permanent
  • 85000.00 - 105000.00 USD / Yearly
  • <p>We are looking for a skilled and motivated Cyber Security Engineer to join our team in Milwaukee, Wisconsin. In this role, you will play a pivotal part in safeguarding our organization's IT infrastructure and ensuring compliance with cybersecurity standards. The ideal candidate will possess strong technical expertise, excellent communication skills, and a collaborative mindset to effectively contribute to our innovative and supportive work environment. The role is hybrid to Milwaukee and applicants must be eligible to work in the U.S., no third-party candidates will be considered.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain cybersecurity policies and procedures to protect digital assets.</p><p>• Conduct regular cybersecurity audits and address findings to enhance security and ensure compliance with industry standards.</p><p>• Collaborate with cross-functional teams to support IT initiatives and foster a cohesive working environment.</p><p>• Communicate effectively with stakeholders, team members, and vendors to ensure alignment on project goals.</p><p>• Identify and resolve cybersecurity and infrastructure issues using analytical and problem-solving skills.</p><p>• Manage cybersecurity projects from planning to execution, ensuring deadlines and budgets are met.</p><p>• Build and maintain strong relationships with vendors to guarantee high-quality service delivery.</p><p>• Provide expertise in managing IT infrastructure, including networks, servers, and cloud services.</p><p>• Monitor and configure firewall technologies, including Checkpoint and Cisco ASA, to enhance network security.</p><p>• Administer Office 365 and Azure platforms while ensuring their security and functionality.</p>
  • 2025-12-02T15:27:20Z
HR Generalist
  • Sheboygan, WI
  • onsite
  • Permanent
  • 70000.00 - 83000.00 USD / Yearly
  • <p>Robert half is partnering with a client in the recruiting for an HR Generalist to join their team. You will join a collaborative team with great HR support, you will play a pivotal role in supporting our organization’s daily HR operations. You’ll take primary responsibility for recruiting, onboarding, benefits administration, employee relations, compensation management and analysis, ensuring compliance, efficiency, and best-in-class employee experience.</p><p><br></p><p>This is a permanent placement opportunity offering competitive health insurance and paid time off. You will be eligible for 401k match and a great opportunity to own and manage HR functions for an organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage the full-cycle recruitment process, including posting roles, screening candidates, coordinating interviews, and facilitating the selection and hiring procedures.</li><li>Oversee onboarding activities for new hires, ensuring a smooth transition by handling orientation sessions, benefits enrollment, paperwork, and IT/account setup.</li><li>Administer benefits programs (health, dental, vision, 401k, leave), act as point-of-contact for employee questions, and coordinate with providers to resolve benefit-related issues.</li><li>Serve as an employee relations resource; address questions, concerns, and conflicts in a professional and confidential manner; counsel managers on HR policies and best practices.</li><li>Supporting accounting with payroll and HR related questions.</li><li>Assist with employee recognition and engagement events.</li><li>Reviewing the duties, responsibilities, and qualifications for each role.</li><li>Making informed recommendations for salary adjustments, incentive pay, bonuses, and benefits.</li><li>Support compliance initiatives related to labor laws, company policies, and documentation requirements.</li><li>Partner closely with the HR team to streamline processes, share insights, and contribute to HR projects and initiatives as needed.</li></ul><p><br></p>
  • 2025-11-12T18:28:56Z
Material Manager
  • Milwaukee, WI
  • onsite
  • Temporary
  • 61.75 - 71.50 USD / Hourly
  • <p>Our client, a leading manufacturing organization, is seeking a detail-oriented Supply Chain professional for a 4-5 month contract assignment. This anonymized role will directly support purchasing, planning, and materials management activities. Candidates must be proficient with SAP and exhibit advanced data analysis skills to optimize supply chain operations.</p><p><strong>Responsibilities:</strong></p><ul><li>Place and manage Purchase Orders using ERP (SAP preferred), leveraging inventory, sales, work order, and forecast data to determine optimal delivery dates, quantities, and pricing.</li><li>Analyze reports (expedite, unacknowledged, past due POs) to preempt and resolve production interruptions.</li><li>Attend cross-functional meetings, providing updates and data-driven recommendations for inventory and operational decisions.</li><li>Monitor component usage against forecasts; proactively address potential overstock or stockouts through data analysis and mitigation.</li><li>Collaborate with Accounting on invoice discrepancies and vendor payment issues.</li><li>Interface with Quality and Suppliers to resolve non-conforming materials, including processing RMA, rework, and scrap activities.</li><li>Lead cost savings initiatives, inventory optimization projects, and support supplier set-up and evaluation using Excel and related tools.</li><li>Provide purchasing representation in product development, managing RFQs and component selection processes.</li><li>Plan, schedule, and release production orders to maximize on-time delivery and control inventory/costs.</li><li>Drive process improvements using Lean methodologies; prepare detailed status and KPI reports for leadership.</li><li>Support development and maintenance of inventory control systems, including data integrity and ERP best practices.</li></ul><p><br></p><p>This is a 4-5 month contract requiring on-site attendance and immediate availability. If you thrive in a data-driven, SAP-centric supply chain role and can deliver rapid results, we invite you to apply today.</p><p>Robert Half is an equal opportunity employer committed to workforce diversity.</p><p><strong>Ready to make an impact? Apply now or contact us to learn more about this project opportunity.</strong></p>
  • 2025-11-24T15:23:39Z
Controller
  • Kenosha, WI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Robert Half is seeking a skilled Controller for a client in the education sector. This position is responsible for the overall management of accounting functions and financial operations, ensuring compliance with institutional, state, and federal requirements. The Controller provides regular financial reporting, supports leadership with financial forecasts, and implements best practices in alignment with GAAP. The role oversees the accounting team and reports directly to the CFO/Vice President, Finance and Administration.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and deliver monthly, quarterly, and annual financial reports, including the Annual Comprehensive Financial Report (ACFR), Uniform Financial Accounting System (UFAS) report, and additional financial statements as required.</li><li>Ensure strict compliance with GAAP, WTCS Financial Accounting Manual (FAM), and other relevant statutory regulations and institutional policies.</li><li>Coordinate and manage the annual financial audit and year-end close process with external auditors.</li><li>Conduct and review monthly cash reconciliations and oversee all aspects of the month-end close process for accuracy and completeness.</li><li>Prepare and submit cost allocation and other financial reports required by the WTCS state office; maintain current knowledge of WTCS reporting guidelines to ensure full compliance.</li><li>Ensure timely, accurate submission of external reports, including IPEDS and HLC requirements.</li><li>Implement, maintain, and optimize financial systems and tools to support the accounting function; enforce internal controls to protect college assets and data integrity.</li><li>Monitor Payment Card Industry (PCI) compliance and update financial procedures to reflect regulatory changes.</li><li>Effectively manage multiple tasks in a dynamic environment—responding promptly to inquiries while meeting critical deadlines.</li><li>Continuously review and improve accounting and financial processes.</li><li>Supervise accounting staff; provide leadership through performance management, training, and support.</li><li>Perform other duties and special projects as assigned.</li></ul>
  • 2025-12-03T19:18:54Z
Systems Engineer
  • Glendale, WI
  • onsite
  • Permanent
  • 90000.00 - 115000.00 USD / Yearly
  • We are looking for a skilled Systems Engineer to join our team in Glendale, Wisconsin. In this role, you will collaborate closely with clients to deliver tailored solutions that meet their unique needs. This position offers an excellent opportunity to work with diverse hardware and software systems while mentoring less experienced team members.<br><br>Responsibilities:<br>• Provide expert-level support and troubleshooting for hardware and software systems to ensure optimal client performance.<br>• Collaborate with clients to assess their system requirements and deliver customized solutions.<br>• Manage and maintain Active Directory, Microsoft Windows Server, and Azure Active Directory environments.<br>• Implement and support Citrix technologies to enhance system functionality and user experience.<br>• Administer and troubleshoot Microsoft Exchange environments to ensure seamless communication systems.<br>• Offer guidance and mentorship to less experienced technical staff to foster their growth.<br>• Document system configurations, issues, and resolutions to maintain accurate records.<br>• Develop and implement strategies for system optimization and efficiency.<br>• Stay updated on emerging technologies to recommend innovative solutions.<br>• Communicate effectively with clients to build strong, trust-based relationships.
  • 2025-12-04T16:33:37Z
Systems Engineer
  • Brookfield, WI
  • onsite
  • Permanent
  • 75000.00 - 95000.00 USD / Yearly
  • Key Responsibilities:<br>• Serve as the primary technical lead for assigned clients, owning the client relationship and their IT environment.<br>• Design, configure, and maintain infrastructure components, including servers, networks, firewalls, and backup systems.<br>• Implement and support cloud services such as Azure, M365, and SharePoint.<br>• Perform server migrations, virtualization deployments, and network upgrades (on-prem and cloud).<br>• Provide Tier 2/3 support and mentorship to Helpdesk and NOC teams.<br>• Conduct proactive maintenance and infrastructure health checks.<br>• Guide clients through cybersecurity improvements including MFA, endpoint protection, DR/BC strategies, and regulatory compliance (HIPAA, PCI, CMMC, etc.).<br>• Participate in Strategic Business Reviews with Account Executives and translate business needs into technical solutions.<br>• Stay current on emerging technologies, be a champion for internal ITSM/ITIL practices and contribute to a culture of continuous learning.<br>________________________________________<br>Required Qualifications:<br>• 4+ years of experience in IT infrastructure, preferably in an MSP or consulting environment.<br>• Strong technical proficiency in:<br>o Windows Server/Desktop (2019+)<br>o Microsoft 365, Azure, SharePoint<br>o Firewalls, VLANs, VPNs, switching (Meraki/Cisco)<br>o Backup and DR platforms (Veeam, Datto, ArcServe)<br>o Endpoint security (SentinelOne, CrowdStrike, Microsoft Defender P2)<br>• Hands-on experience with virtualization (VMware, Hyper-V).<br>• Expert understanding of ITSM/ITIL processes and methodology and incident/change management.<br>• Proficiency working with tools such as DUO, Meraki, StarWind, Supermicro, and Datto.<br>• Excellent documentation, time management, and client communication skills.<br>• Deep curiosity that leads to positive business outcomes for both clients and SSR.<br>• Servant-based, positive attitude toward solving client issues with a genuine desire to help. NO EXCEPTIONS!!!<br>________________________________________<br>Preferred Qualifications:<br>• IT certifications such as Azure Administrator Associate, CompTIA Security+, Cisco/Meraki, VMware VCP, or Microsoft MCP/MCSA.<br>• ITIL/ITSM certification.<br>• Familiarity with compliance standards (HIPAA, PCI, ITAR, CMMC, NIST 800-171).<br>• Experience leading small-to-mid scale IT projects and client engagements in a combination of on-premise and cloud-based environments.
  • 2025-11-21T14:54:01Z
Legal Assistant
  • Milwaukee, WI
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>Robert Half is searching for a Litigation Legal Assistant to join a wonderful firm in Milwaukee, Wisconsin. This role is key in providing comprehensive legal administrative support, including preparing and proofreading legal documents, maintaining electronic files, and managing client relations. The Legal Assistant will also be responsible for managing the calendar schedules of attorneys and assisting in various administrative duties within the law firm.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Accurately preparing and proofreading legal documents to ensure their readiness for client use.</li><li>Taking charge of electronic file maintenance to ensure easy access and retrieval of documents.</li><li>Managing the intake process of clients, ensuring all necessary paperwork and information are collected.</li><li>Handling the calendar management for attorneys, scheduling meetings, appointments, and court appearances as required.</li><li>Providing comprehensive administrative support to timekeepers to assist in their daily tasks.</li><li>Utilizing Case Management Software effectively for efficient case handling.</li><li>Performing billing functions as needed, ensuring accuracy and timeliness.</li><li>Ensuring smooth communication and maintaining good relations with clients.</li><li>Coordinating schedules within the team to ensure efficient workflow.</li></ul><p><br></p>
  • 2025-12-09T15:08:37Z
ERP/CRM Consultant
  • Waukesha, WI
  • onsite
  • Temporary
  • 49.09 - 56.84 USD / Hourly
  • We are looking for an experienced ERP/CRM Consultant to join our team on a contract basis in Waukesha, Wisconsin. In this role, you will focus on Salesforce administration and management within a fast-paced, enterprise-level environment. You will collaborate with internal teams and third-party auditors to ensure the system operates efficiently and aligns with business needs.<br><br>Responsibilities:<br>• Manage and resolve support tickets related to Salesforce issues in collaboration with the internal administration team.<br>• Oversee user access and identity management, including onboarding, offboarding, and configuration of permission sets and roles.<br>• Coordinate with third-party auditors by providing necessary system support and granting appropriate data access during audit cycles.<br>• Support and contribute to the development of Marketing Cloud and Data Cloud initiatives.<br>• Collaborate with various business lines to ensure effective governance and alignment across the Salesforce ecosystem.<br>• Maintain comprehensive documentation for system configurations, user access protocols, and audit-related activities.<br>• Identify opportunities for process optimization within the Salesforce environment and advocate for best practices.<br>• Troubleshoot and prioritize tickets while effectively communicating resolutions to stakeholders.<br>• Assist in the implementation and management of API integrations and configuration updates.<br>• Provide technical support and guidance for client-side scripting and system development.
  • 2025-11-11T19:54:07Z
Staff Accountant
  • Milwaukee, WI
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • We are looking for a dedicated and detail-oriented Staff Accountant to join our team in Milwaukee, Wisconsin. In this role, you will support daily accounting operations, ensure financial accuracy, and contribute to month-end and year-end processes. This position offers an excellent opportunity to work in a dynamic environment and grow your accounting expertise.<br><br>Responsibilities:<br>• Oversee daily accounting operations and review the work of other team members to ensure accuracy.<br>• Process inventory adjustments and analyze variances to maintain accurate records.<br>• Prepare and post journal entries while assisting with month-end closing activities.<br>• Reconcile general ledger accounts, including cash and accrual accounts, to ensure financial accuracy.<br>• Provide support during audits by gathering necessary documentation and addressing auditor inquiries.<br>• Assist in the preparation and processing of 1099 forms and other compliance-related tasks.<br>• Collaborate with the accounting supervisor to support various financial processes.<br>• Verify and compare invoices with receiving reports for accuracy before processing.<br>• Accurately code invoices by account, location, and cost center, and enter them into the accounts payable system.<br>• Act as backup for customer billing, ensuring inventory and freight costs are properly verified.
  • 2025-12-02T21:18:51Z
Project Coordinator
  • Brookfield, WI
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>We are looking for a dedicated and detail-oriented Project Coordinator to join our team in Brookfield, Wisconsin. In this role, you will oversee multiple projects, ensuring they are completed on time, within budget, and aligned with client expectations. This position requires strong organizational skills, technical expertise, and the ability to communicate effectively with diverse teams and stakeholders. The role is 100% onsite and applicants can't require must be eligible to work in the U.S., no third-party candidates will be considered. </p><p><br></p><p><br></p><p>Responsibilities: • Collaborate with clients to understand their business needs and translate them into actionable solutions for the technical team. • Develop detailed project plans, including timelines, resources, and key milestones. • Monitor project progress, addressing risks and issues promptly to keep projects on track. • Coordinate internal teams and external vendors to ensure seamless project execution. • Conduct regular status meetings and provide updates to stakeholders on project performance. • Manage project budgets, billing, and closure tasks, including documentation and performance evaluations. • Utilize project management tools to track progress and generate reports. • Oversee project closure activities, such as client surveys, training, and documentation finalization. • Maintain comprehensive and organized project records for future reference. • Ensure a minimum of 50% billable utilization rate while managing multiple projects.</p>
  • 2025-11-20T18:48:55Z
Insurance Billing Specialist
  • Mundelein, IL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Winter is here! Want to be with a company that will ensure you get to enjoy the holiday season? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
  • 2025-12-01T17:38:44Z
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