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51 results for File Clerk in Washington, DC

Part Time Receptionist
  • Sterling, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are looking for a Part-Time Receptionist to join our team in Sterling, Virginia. This is a contract opportunity ideal for someone who excels at multitasking and enjoys providing exceptional service in a detail-oriented environment. The role involves managing front desk operations and ensuring smooth communication within the organization. You will be working every Monday 9 am to 6 pm onsite at a dealership.</p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere at the front desk.</p><p>• Manage inbound calls efficiently using a multi-line phone system, addressing inquiries and redirecting calls as necessary.</p><p>• Provide accurate information to callers and assist with general inquiries.</p><p>• Maintain an organized and detail-oriented reception area.</p><p>• Handle administrative tasks such as filing and data entry when required.</p><p>• Monitor and distribute incoming correspondence to the appropriate personnel.</p><p>• Deliver prompt and detail-oriented customer service to all visitors and callers.</p>
  • 2026-01-05T19:08:59Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based in dealership working on-site from Monday to Friday and every other Saturday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p> </p><p>Responsibilities:</p><p> </p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
  • 2026-01-05T19:53:51Z
Bilingual Receptionist
  • Hyattsville, MD
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>Robert Half is looking for a bilingual Receptionist (Spanish/English) to serve as the first point of contact for visitors and callers. This role is essential to front-office operations, ensuring a professional, welcoming environment while providing administrative support to the team. The Bilingual Receptionist serves as the first point of contact for visitors, clients, and callers.</p><p>This role requires fluency in English and Spanish, professionalism, strong communication skills, and the ability to manage multiple administrative tasks in a fast-paced office environment.</p><p>Responsibilities:</p><p>• Greet visitors and clients professionally in English and Spanish</p><p>• Answer, screen, and route incoming phone calls and emails</p><p>• Translate basic verbal and written communication between English and Spanish as needed</p><p>• Schedule appointments and manage calendars</p><p>• Maintain front desk organization and common areas</p><p>• Perform administrative tasks including data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Maintain confidentiality of sensitive and protected information</p><p><br></p><p><br></p>
  • 2026-01-08T20:08:53Z
Bilingual Receptionist
  • Bethesda, MD
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are seeking an organized and customer-focused Receptionist who is fluent in both English and Spanish. This role is responsible for creating a positive first impression for all visitors and providing exceptional administrative support to ensure smooth daily operations.</p><p>Responsibilities:</p><p>• Greet visitors and clients professionally in English and Spanish</p><p>• Answer, screen, and route incoming phone calls and emails</p><p>• Translate basic verbal and written communication between English and Spanish as needed</p><p>• Schedule appointments and manage calendars</p><p>• Maintain front desk organization and common areas</p><p>• Perform administrative tasks including data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Maintain confidentiality of sensitive and protected information</p><p><br></p>
  • 2026-01-08T20:08:53Z
Sales Support Specialist
  • Silver Spring, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are looking for a Sales Support Specialist to assist our client's sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
  • 2026-01-08T16:24:00Z
Receptionist
  • Silver Spring, MD
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>You will be the first point of contact for visitors, clients, and callers. This role requires professionalism, strong communication skills, and the ability to manage multiple administrative tasks in a fast-paced office environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a professional and friendly manner</p><p>• Answer and route incoming phone calls and emails</p><p>• Schedule appointments and manage calendars as needed</p><p>• Maintain front desk organization and common areas</p><p>• Perform basic administrative tasks such as data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Ensure confidentiality of sensitive information</p><p><br></p>
  • 2026-01-08T15:53:40Z
Bilingual Receptionist
  • Silver Spring, MD
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are seeking an organized and customer-focused Receptionist who is fluent in both English and Spanish. This role is responsible for creating a positive first impression for all visitors and providing exceptional administrative support to ensure smooth daily operations.</p><p>Responsibilities:</p><p>• Greet visitors and clients professionally in English and Spanish</p><p>• Answer, screen, and route incoming phone calls and emails</p><p>• Translate basic verbal and written communication between English and Spanish as needed</p><p>• Schedule appointments and manage calendars</p><p>• Maintain front desk organization and common areas</p><p>• Perform administrative tasks including data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Maintain confidentiality of sensitive and protected information</p><p><br></p>
  • 2026-01-08T20:08:53Z
Receptionist
  • Alexandria, VA
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Receptionist to join our team on a contract-to-permanent basis in Alexandria, Virginia. In this role, you will play a crucial part in ensuring the smooth operation of the office by managing reception duties, handling administrative tasks, and maintaining a welcoming environment. If you are detail-oriented, organized, and enjoy contributing to a collaborative workspace, this position is an excellent opportunity for you.<br><br>Responsibilities:<br>• Maintain an organized and detail-oriented reception area to create a welcoming environment for visitors.<br>• Receive and log incoming packages, ensuring timely delivery to the appropriate recipients.<br>• Handle daily mail operations, including delivering mail to tenants and the post office.<br>• Monitor and manage billing items such as postage, conference room usage, and office supplies.<br>• Process monthly reconciliations for credit card statements and make regular bank deposits.<br>• Assist with administrative tasks, including document creation, copying, faxing, and note-taking.<br>• Manage inventory of office and coffee supplies, ensuring timely restocking as needed.<br>• Load and unload the office dishwasher, water plants, and ensure newspapers are collected from the building entrance.<br>• Ensure printers, copiers, and fax machines are stocked with paper and functioning properly.<br>• Support the Property Manager with assigned duties, contributing to efficient office operations.
  • 2026-01-16T13:29:13Z
Bilingual Receptionist (English/Spanish)
  • Silver Spring, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking an organized and customer-focused Receptionist who is fluent in both English and Spanish. This role is responsible for creating a positive first impression for all visitors and providing exceptional administrative support to ensure smooth daily operations.</p><p>Job Summary</p><p>The Bilingual Receptionist serves as the first point of contact for patients and visitors in a healthcare setting. This role requires excellent customer service, professionalism, and the ability to communicate fluently in both English and Spanish while supporting front-desk operations and EMR workflows.</p><p>Responsibilities</p><p>• Greet and check in patients professionally in English and Spanish</p><p>• Answer and route incoming calls; respond to general inquiries</p><p>• Verify patient demographics, insurance, and consent forms</p><p>• Schedule, confirm, and update appointments in Athena or other EMR systems</p><p>• Collect copays and process basic payments as required</p><p>• Maintain organized front-desk and waiting areas</p><p>• Ensure confidentiality and compliance with HIPAA guidelines</p><p><br></p>
  • 2026-01-12T14:38:40Z
Bilingual Appointment Scheduler (English/Spanish
  • Silver Spring, MD
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a Bilingual Appointment Scheduler who will be responsible for coordinating patient appointments efficiently and accurately. This role requires strong attention to detail, clear communication, and experience navigating Athena or similar EMR platforms.</p><p>Responsibilities</p><p>• Schedule and confirm patient appointments in Athena or EMR</p><p>• Communicate appointment details clearly in English and Spanish</p><p>• Coordinate provider availability, referrals, and follow-ups</p><p>• Verify patient demographics and insurance information</p><p>• Reduce no-shows through reminders and proactive outreach</p><p>• Maintain accurate scheduling records and documentation</p><p>• Collaborate with clinical and administrative teams</p><p><br></p>
  • 2026-01-12T15:05:05Z
Bilingual Call Center Representative (English/Spanish)
  • Silver Spring, MD
  • onsite
  • Temporary
  • 19.00 - 24.00 USD / Hourly
  • <p>Job Summary</p><p>The Bilingual Call Center Representative supports patients by handling high-volume inbound and outbound calls. This role focuses on appointment coordination, patient support, and accurate documentation using Athena or other EMR systems.</p><p>Responsibilities</p><p>• Answer high-volume inbound calls in English and Spanish</p><p>• Schedule, reschedule, and cancel patient appointments in EMR</p><p>• Provide accurate information regarding services, locations, and providers</p><p>• Verify patient information and insurance details</p><p>• Document all interactions thoroughly in Athena or EMR system</p><p>• Escalate urgent or complex issues as appropriate</p><p>• Maintain productivity and quality standards</p><p><br></p>
  • 2026-01-12T14:38:40Z
Sales Support Specialist
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude. You will join our team in Gaithersburg, Maryland.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
  • 2026-01-08T16:24:00Z
Bilingual Appointment Scheduler (English/Spanish
  • Rockville, MD
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for an organized and detail-oriented Bilingual Appointment Scheduler to join our healthcare team in Rockville, Maryland. In this role, you will coordinate and manage medical appointments, ensuring that patients receive timely and efficient care. The Bilingual Appointment Scheduler is responsible for coordinating patient appointments efficiently and accurately. This role requires strong attention to detail, clear communication, and experience navigating Athena or similar EMR platforms.</p><p>Responsibilities</p><p>• Schedule and confirm patient appointments in Athena or EMR</p><p>• Communicate appointment details clearly in English and Spanish</p><p>• Coordinate provider availability, referrals, and follow-ups</p><p>• Verify patient demographics and insurance information</p><p>• Reduce no-shows through reminders and proactive outreach</p><p>• Maintain accurate scheduling records and documentation</p><p>• Collaborate with clinical and administrative teams</p><p><br></p>
  • 2026-01-12T14:53:59Z
Bilingual Receptionist (English/Spanish)
  • Rockville, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>The Bilingual Receptionist serves as the first point of contact for patients and visitors in a healthcare setting. This role requires excellent customer service, professionalism, and the ability to communicate fluently in both English and Spanish while supporting front-desk operations and EMR workflows.</p><p>Responsibilities</p><p>• Greet and check in patients professionally in English and Spanish</p><p>• Answer and route incoming calls; respond to general inquiries</p><p>• Verify patient demographics, insurance, and consent forms</p><p>• Schedule, confirm, and update appointments in Athena or other EMR systems</p><p>• Collect copays and process basic payments as required</p><p>• Maintain organized front-desk and waiting areas</p><p>• Ensure confidentiality and compliance with HIPAA guidelines</p><p><br></p>
  • 2026-01-12T14:38:40Z
Bilingual Call Center Representative (English/Spanish)
  • Rockville, MD
  • onsite
  • Temporary
  • 19.00 - 24.00 USD / Hourly
  • <p>We are looking for a Bilingual Call Center Representative who can provide excellent support to our clients in both Spanish and English. </p><p><strong>Job Summary</strong></p><p>The Bilingual Call Center Representative supports patients by handling high-volume inbound and outbound calls. This role focuses on appointment coordination, patient support, and accurate documentation using Athena or other EMR systems.</p><p><br></p><p><strong>Responsibilities</strong></p><p>• Answer high-volume inbound calls in English and Spanish</p><p>• Schedule, reschedule, and cancel patient appointments in EMR</p><p>• Provide accurate information regarding services, locations, and providers</p><p>• Verify patient information and insurance details</p><p>• Document all interactions thoroughly in Athena or EMR system</p><p>• Escalate urgent or complex issues as appropriate</p><p>• Maintain productivity and quality standards</p><p><br></p>
  • 2026-01-12T14:48:38Z
Customer Service Representative
  • Chantilly, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are seeking a Customer Service Representative for our location in Chantilly, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
  • 2026-01-14T19:28:55Z
Data Entry Specialist
  • Windsor Mill, MD
  • onsite
  • Temporary
  • 17.00 - 20.00 USD / Hourly
  • <p>We are seeking a detail-oriented Data Entry Specialist to input, update, and manage important business data. This role is ideal for professionals who excel in accuracy, organization, and efficiency and thrive in a fast-paced, collaborative setting.</p><p><strong>Key Responsibilities</strong></p><p>·       Enter, verify, and update data in internal systems and databases</p><p>·       Review data for quality and resolve discrepancies efficiently</p><p>·       Maintain confidential information with integrity and attention to detail</p><p>·       Compile reports and assist with administrative support as needed</p><p>·       Meet daily and weekly productivity targets</p><p>·       Collaborate with team members to support ongoing projects</p>
  • 2026-01-05T22:38:39Z
Bilingual Appointment Scheduler (English/Spanish
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for an organized and detail-oriented Bilingual Appointment Scheduler to join our healthcare team in Gaithersburg, Maryland. In this role, you will coordinate and manage medical appointments, ensuring that patients receive timely and efficient care. The Bilingual Appointment Scheduler is responsible for coordinating patient appointments efficiently and accurately. </p><p>Responsibilities</p><p>• Schedule and confirm patient appointments in Athena or EMR</p><p>• Communicate appointment details clearly in English and Spanish</p><p>• Coordinate provider availability, referrals, and follow-ups</p><p>• Verify patient demographics and insurance information</p><p>• Reduce no-shows through reminders and proactive outreach</p><p>• Maintain accurate scheduling records and documentation</p><p>• Collaborate with clinical and administrative teams</p><p><br></p><p><br></p>
  • 2026-01-12T15:05:05Z
Bilingual Call Center Representative (English/Spanish)
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 19.00 - 24.00 USD / Hourly
  • <p>We are looking for a dedicated and compassionate Call Center Representative to join our team in Gaithersburg, Maryland. This Bilingual Call Center Representative contract position supports patients by handling high-volume inbound and outbound calls. This role focuses on appointment coordination, patient support, and accurate documentation using Athena or other EMR systems.</p><p>Responsibilities</p><p>• Answer high-volume inbound calls in English and Spanish</p><p>• Schedule, reschedule, and cancel patient appointments in EMR</p><p>• Provide accurate information regarding services, locations, and providers</p><p>• Verify patient information and insurance details</p><p>• Document all interactions thoroughly in Athena or EMR system</p><p>• Escalate urgent or complex issues as appropriate</p><p>• Maintain productivity and quality standards</p><p><br></p>
  • 2026-01-12T14:48:38Z
Bilingual Receptionist (English/Spanish)
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Job Summary</p><p>The Bilingual Receptionist serves as the first point of contact for patients and visitors in a healthcare setting. This role requires excellent customer service, professionalism, and the ability to communicate fluently in both English and Spanish while supporting front-desk operations and EMR workflows.</p><p>Responsibilities</p><p>• Greet and check in patients professionally in English and Spanish</p><p>• Answer and route incoming calls; respond to general inquiries</p><p>• Verify patient demographics, insurance, and consent forms</p><p>• Schedule, confirm, and update appointments in Athena or other EMR systems</p><p>• Collect copays and process basic payments as required</p><p>• Maintain organized front-desk and waiting areas</p><p>• Ensure confidentiality and compliance with HIPAA guidelines</p><p><br></p>
  • 2026-01-12T14:38:40Z
Call Center Specialist
  • Baltimore, MD
  • onsite
  • Temporary
  • 18.05 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Call Center Specialist to join our team in Baltimore, Maryland. In this role, you will serve as a key point of contact for customers, resolving inquiries and ensuring a seamless experience. This is a potential contracto to hire position offering an opportunity to develop your skills while contributing to a customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls, addressing customer inquiries and concerns with professionalism.</p><p>• Utilize CRM systems and customer service software to track and manage client interactions.</p><p>• Assist customers with benefit functions and financial services, ensuring clarity and satisfaction.</p><p>• Provide accurate information on Fair Housing laws and Low-Income Tax Credit Housing (LITCH) programs.</p><p>• Collaborate with team members to resolve complex issues and deliver effective solutions.</p><p>• Maintain thorough knowledge of company policies and procedures to ensure compliance.</p><p>• Demonstrate strong communication skills to effectively handle diverse customer needs.</p><p>• Monitor call center metrics using tools such as Avaya CMS to optimize performance.</p><p>• Apply knowledge of computer programs to streamline workflows and improve efficiency.</p><p>• Uphold excellent service standards to enhance customer loyalty and satisfaction</p>
  • 2026-01-14T22:19:09Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative II to join our team in Baltimore, Maryland. In this role, you will handle inbound inquiries, assist customers with various concerns, and utilize specialized software to ensure high-quality service. This is a long-term contract position offering an excellent opportunity to grow your expertise while contributing to customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls promptly and professionally, addressing customer inquiries with accuracy.</p><p>• Guide customers through benefit functions and housing-related concerns, ensuring clarity and compliance.</p><p>• Utilize CRM and customer service software to document interactions and manage client information effectively.</p><p>• Collaborate with team members to resolve complex issues and improve service delivery.</p><p>• Maintain a strong understanding of financial services tools, including ADP, for seamless customer support.</p><p>• Work with Avaya CMS and other communication systems to enhance call center operations.</p><p>• Provide solutions to customer concerns by leveraging computer programs and problem-solving skills.</p><p>• Stay updated on policies and procedures to ensure accurate and compliant service.</p><p>• Contribute to a positive team environment by sharing insights and participating in regular training sessions.</p>
  • 2026-01-14T18:29:10Z
Bilingual Spanish Customer Service Representative
  • Baltimore, MD
  • remote
  • Temporary
  • 18.00 - 23.00 USD / Hourly
  • <p>The Bilingual Spanish Customer Service Representative provides high-quality support to customers in both English and Spanish. This role involves handling inquiries, resolving issues, and delivering accurate information while maintaining a positive and professional customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer concerns efficiently while maintaining a courteous and empathetic approach.</li><li>Document customer interactions and update records accurately in internal systems.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Maintain confidentiality and handle sensitive customer information with discretion.</li><li>Meet or exceed performance metrics related to customer satisfaction, response time, and quality standards.</li><li>Collaborate with team members and supervisors to improve service processes.</li></ul><p><br></p>
  • 2026-01-14T13:28:39Z
Customer Service Representative
  • Baltimore, MD
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to join our team in Baltimore, Maryland. This long-term contract position is ideal for individuals passionate about delivering exceptional support and resolving customer inquiries effectively. The role involves assisting customers via inbound calls and leveraging various tools and systems to ensure a seamless service experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and resolve issues efficiently through inbound calls.</p><p>• Utilize customer service software and CRM systems to document and manage interactions.</p><p>• Provide detailed information about benefits, programs, and services to assist customers.</p><p>• Ensure compliance with Fair Housing laws and Low Income Tax Credit Housing regulations.</p><p>• Collaborate with team members to address complex customer concerns.</p><p>• Operate Avaya CMS and other call center tools to manage call flows effectively.</p><p>• Maintain accurate records and documentation using computer programs.</p><p>• Deliver clear communication and follow-up to ensure customer satisfaction.</p><p>• Assist customers with financial services inquiries in alignment with company policies.</p>
  • 2026-01-14T22:19:09Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 15.50 - 17.00 USD / Hourly
  • We are looking for dedicated and detail-oriented Customer Service Representatives to join our team on a long-term contract basis in Baltimore, Maryland. This role involves providing exceptional support to customers through inbound calls, ensuring timely and accurate responses to inquiries. If you thrive in a fast-paced environment and have a passion for delivering excellent customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle a high volume of inbound customer calls efficiently and with attention to detail.<br>• Respond to customer inquiries with accurate information and solutions.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Perform data entry tasks to update systems and ensure information accuracy.<br>• Collaborate with team members to improve processes and resolve complex issues.<br>• Monitor and adhere to call center performance metrics and service standards.<br>• Provide empathetic and effective communication to address customer concerns.<br>• Follow established procedures and guidelines to ensure consistent service delivery.<br>• Participate in training sessions to enhance skills and stay updated on policies.<br>• Assist in identifying trends and opportunities for process improvements.
  • 2026-01-09T19:34:34Z
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