<p>We are seeking a Customer Experience Specialist to ensure customer satisfaction by providing information, troubleshooting issues, and delivering an outstanding client experience. Serve as a liaison between customers and our internal teams.</p><p><br></p><ul><li>Serve as a primary point of contact for customer inquiries by phone, email, or chat</li><li>Resolve customer issues efficiently and professionally</li><li>Log, track, and escalate tickets using CRM platforms</li><li>Provide product or service information and educate customers on offerings</li><li>Collect and document customer feedback to support service improvements</li></ul><p><br></p>
