<p>We are looking for a dedicated Call Center Representative to join our team in Wall, New Jersey. This is a long-term contract position within the health insurance industry, offering an opportunity to make a meaningful impact by assisting clients in simplifying open enrollment processes and enhancing employee engagement. The role involves working collaboratively to ensure the efficient administration of benefit plans and delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support to clients during open enrollment periods, addressing inquiries and resolving issues promptly.</p><p>• Assist in the administration and management of benefit plans to ensure accuracy and compliance.</p><p>• Conduct data entry tasks, including alphanumeric and numeric entries, with a high level of precision.</p><p>• Utilize Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Participate in extensive training sessions to develop proficiency in all aspects of the role.</p><p>• Maintain organized records and documentation to support streamlined operations.</p><p>• Build and nurture positive relationships with clients, ensuring satisfaction and continued engagement.</p><p>• Collaborate with team members to share insights and improve processes.</p><p>• Uphold confidentiality and security standards when handling sensitive information.</p><p>• Adapt to evolving client needs and provide flexible solutions.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
<p>We are looking for a motivated and detail-oriented professional to join our team in Stamford, Connecticut as an Associate of Alternative Investments. This entry-level role offers an excellent opportunity to gain valuable experience in financial services, particularly in private equity and alternative investments, while supporting client service and operational functions. If you are eager to learn, enjoy problem-solving, and aspire to grow in a dynamic environment, this position is an ideal fit.</p><p><br></p><p>Responsibilities:</p><p>• Address client inquiries regarding account changes, transactions, tax documentation, and investor servicing.</p><p>• Process subscription and redemption requests, transfers, and account updates, including changes of address, advisor updates, estate and beneficiary transfers, and registration changes</p><p>• Collaborate with marketing and operations teams to maintain and update forms, applications, and communication materials.</p><p>• Ensure timely and accurate processing of client transactions within strict monthly and quarterly deadlines.</p><p>• Provide guidance on account-related concerns such as asset transfers, registration updates, and tax form availability.</p><p>• Assist in resolving client issues efficiently while maintaining high standards of service.</p><p>• Support the implementation and improvement of workflow processes to enhance operational effectiveness.</p>
<p>About the Role</p><p>We are seeking an experienced Production/Material Planner to join our Interiors division in Bohemia, NY. Reporting to the Senior Materials Planning SIOP Manager, this role is responsible for overseeing the supply and demand planning process, improving planning systems, and ensuring predictable business performance. The ideal candidate will apply strong analytical skills, forecasting experience, and production planning knowledge to drive efficiency and deliver exceptional service to customers.</p><p>Key Responsibilities</p><ul><li>Manage scheduling processes, including qualitative and quantitative monitoring of production dates.</li><li>Plan, schedule, and maintain sales plans while supporting production orders.</li><li>Create and maintain valid work orders, due dates, and closure timelines.</li><li>Conduct Can-Build build analysis to ensure production readiness.</li><li>Analyze pre-order requests for material and labor availability to support customer requirements.</li><li>Monitor customer requirements and develop a level-loaded Master Production Schedule (MPS).</li><li>Maintain short- and long-term SIOP capacity profiles using standard tools.</li><li>Optimize inventory levels to balance customer service and inventory turns.</li><li>Lead cross-functional production meetings and communicate across all organizational levels.</li><li>Develop weekly and monthly sales estimates for assigned product lines.</li><li>Manage Item Master (IM) Planning Parameters to support replenishment strategies.</li><li>Proactively identify, prioritize, and track shortages.</li><li>Collaborate with New Product Introduction (NPI) teams, supporting planning bills of materials, prototype builds, and production readiness activities.</li></ul>
<p>We are looking for a Logistics Clerk to join our team in the Bridgewater NJ area. This long-term contract position offers a great opportunity for professionals with experience in logistics, shipping, and inventory management. The role involves ensuring smooth shipment processes and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><ul><li>Coordinate shipping and receiving to ensure timely and accurate delivery.</li><li>Track shipments and resolve any issues that arise.</li><li>Process and enter purchase orders accurately.</li><li>Manage warehouse inventory to meet operational needs.</li><li>Communicate with customers about shipping updates and inquiries.</li><li>Work with internal teams to align on shipping schedules and priorities.</li><li>Check shipments regularly to ensure accuracy.</li><li>Follow company policies and procedures for logistics operations.</li><li>Prepare and ship pallets for trade shows, coordinating with carriers.</li><li>Complete commercial invoices and manage international shipping through UPS/FedEx.</li><li>Handle international shipping end-to-end, including carriers, brokers, customs, and problem-solving.</li><li>Maintain the warehouse, including stock, samples, and trade show items; handle reorders, receiving, picking/packing, and shipping.</li><li>Use D365 for order entry and processing, and Excel for reporting and stock management.</li></ul>
<p>Robert Half is currently seeking a Loan Processor to join a dynamic team. The Loan Processor will focus on ensuring the seamless processing and closing of consumer loans while adhering to compliance regulations. </p><p><br></p><p>Responsibilities:</p><p>• Review loan applications and credit reports to verify accuracy and identify potential issues.</p><p>• Prepare and schedule loan closings by liaising with borrowers, settlement agents, and branch representatives.</p><p>• Ensure all closing documents comply with loan policies and state/federal regulations.</p><p>• Coordinate and manage property searches, appraisals, title policies, tax transcript verifications, and employment confirmations.</p><p>• Collaborate with underwriters, branch teams, and department staff to maintain effective communication and ensure smooth loan processing.</p><p>• Address inquiries from borrowers and stakeholders, providing exceptional customer service throughout the loan process.</p><p>• Support management with additional tasks and projects to enhance operational efficiency.</p>
<p>Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have experience working with CRM or ERP platforms? If so, we’re looking for you!</p><ul><li>Deliver outstanding customer service by responding to inquiries, resolving issues, and ensuring overall satisfaction through phone, email, or chat platforms.</li><li>Utilize CRM systems (e.g., Salesforce, HubSpot) or ERP platforms (e.g., SAP, NetSuite) to track and manage customer interactions effectively.</li><li>Support workflow and automation initiatives to improve team efficiency.</li><li>Collaborate with cross-functional teams to drive process improvements and ensure smooth customer journeys.</li><li>Maintain a professional demeanor in high-pressure situations and act as the first point of contact for technical or process-related customer issues.</li></ul><p><br></p>
<p>We’re looking for a reliable and customer-focused Assistant Property Manager to help oversee daily operations at one of our residential communities. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and has a strong eye for detail.</p><p>What You’ll Do:</p><ul><li>Support Leasing Activities:</li><li>Assist with showing units, processing applications, and preparing lease agreements. Help maintain high occupancy rates through excellent customer service and follow-up.</li><li>Resident Relations:</li><li>Serve as a point of contact for residents, addressing questions, concerns, and service requests with professionalism and care.</li><li>Maintenance Coordination:</li><li>Submit and track work orders, follow up with vendors, and ensure timely resolution of maintenance issues. Conduct property inspections to uphold quality standards.</li><li>Administrative Support:</li><li>Maintain accurate resident files and property records. Assist with rent collection, invoice processing, and budget tracking.</li><li>Marketing & Events:</li><li>Help promote available units through online listings and community outreach. Support resident engagement by coordinating events and communications.</li><li>Compliance & Reporting:</li><li>Ensure adherence to company policies and housing regulations. Assist with preparing reports on occupancy, financials, and property performance.</li></ul><p><br></p>
<p>We are looking for a dedicated Admissions Associate to join our team in New York, New York. In this long-term contract position, you will play a vital role in supporting the admissions process by managing administrative tasks, coordinating applicant visits, and ensuring a smooth experience for prospective students and their families. This role offers an opportunity to contribute to the mission of providing transformative educational experiences.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist admission visitors during their time on campus, ensuring a positive and attentive experience.</p><p>• Coordinate and manage the office interview schedule, including organizing kindergarten applicant visits.</p><p>• Process and maintain all admission application components within the admissions database.</p><p>• Monitor and replenish office supplies to ensure smooth day-to-day operations.</p><p>• Handle administrative tasks for planning and executing admission events, such as preparing name tags, managing attendance lists, and checking in families.</p><p>• Communicate effectively and courteously with prospective families and other stakeholders.</p><p>• Provide support for evening events as needed, including occasional overtime.</p><p>• Collaborate with the Director of Enrollment Management on additional duties as assigned.</p>
<p>We are looking for an experienced Firm Administrative Assistant to join our team at a CPA firm in Parsippany, New Jersey. The ideal candidate will play a key role in supporting senior leadership, maintaining organizational efficiency, and enhancing client experiences. This position offers an opportunity to contribute to a fast-paced and highly organized environment where attention to detail and proactive problem-solving are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to senior partners, ensuring seamless daily operations.</p><p>• Prepare well-structured presentations and materials for meetings and client engagements.</p><p>• Process, organize, and file tax returns accurately and in compliance with regulatory standards including formatting of financial statements. </p><p>• Develop and update manuals, including the Tax Processing Manual, to ensure clear procedural guidelines.</p><p>• Address client needs and inquiries with professionalism and efficiency.</p><p>• Identify and implement process improvements to enhance the performance of the administrative department.</p><p>• Manage inbound and outbound calls, ensuring prompt and courteous communication.</p><p>• Schedule appointments and maintain calendars for senior partners and team members.</p><p>• Coordinate email correspondence, ensuring timely responses and proper documentation.</p>
<p>Are you a warm, personable, and organized professional with excellent interpersonal skills? Our client is looking for a <strong>Receptionist</strong> to be the welcoming face of their organization. In this role, you will be the first point of contact for visitors and clients, delivering exceptional service while managing key front desk responsibilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors and clients, ensuring a positive and professional first impression </li><li>Answer and direct phone calls using a multi-line phone system with professionalism and accuracy </li><li>Manage daily office operations, including sorting and distributing mail, managing incoming/outgoing packages, and maintaining the reception area </li><li>Schedule appointments, manage conference room bookings, and support administrative staff as needed </li><li>Respond to general inquiries via phone, email, and in-person communication.</li><li>Maintain confidentiality while managing sensitive documents and information.</li><li>Assist with occasional clerical tasks such as data entry or document preparation.</li></ul><p><br></p>
We are looking for a meticulous Consumer Processor to join our team in Woodbridge, New Jersey. In this role, you will contribute to various administrative tasks and ensure the smooth processing of consumer applications. This is a long-term contract position offering an opportunity to work in a hybrid environment after completing initial training.<br><br>Responsibilities:<br>• Conduct thorough reviews of applications and credit reports to ensure accuracy and identify potential issues.<br>• Coordinate the ordering of appraisals, property searches, title policies, employment verifications, and tax transcripts.<br>• Establish and maintain effective relationships with mortgage representatives, branch staff, and department colleagues.<br>• Assist management with assigned tasks and special projects as needed.<br>• Utilize computer systems, including Encompass and Excel, to manage and track processing activities.<br>• Provide exceptional customer service and communication to ensure client satisfaction.<br>• Support team collaboration by sharing insights and assisting colleagues when required.<br>• Monitor and adhere to compliance standards and organizational guidelines throughout all processes.
We are inviting applications for an IT Operations Analyst role based in Somerset, New Jersey. Our team is actively involved in the IT industry, where the selected candidate will be expected to respond quickly to technical support requests, develop productive relationships across the organization, interact with major vendors, and work with the information security team. <br><br>Responsibilities: <br>• Provide prompt technical support to users, resolving issues related to offboarding, onboarding, security access, printing, email, mobile, and network.<br>• Cultivate productive relationships with both technical and functional users to influence the enterprise infrastructure and network architecture.<br>• Collaborate with major vendors and service providers to ensure that business needs are met cost-effectively.<br>• Partner with the information security team to guarantee that the infrastructure and network are secure and risks are mitigated.<br>• Document solutions, develop knowledge articles for user self-service, and suggest improvements to reduce the frequency and severity of common technical issues.<br>• Demonstrate deep knowledge of the Windows operating system and Microsoft Office/365.<br>• Exhibit experience with Active Directory (Azure AD).<br>• Show passion and obsession for delivering the highest levels of quality customer service.<br>• Communicate technical concepts successfully to non-technical people.
We are looking for a Workplace Experience Ambassador to join our team in New York, NY on a contract basis. In this role, you will be responsible for ensuring that building spaces are optimally prepared and maintained to create a seamless experience for employees and visitors. This position involves providing exceptional customer service and collaborating with various teams to support day-to-day operations and events.<br><br>Responsibilities:<br>• Deliver outstanding customer service to both internal employees and external visitors, addressing their needs promptly and professionally.<br>• Oversee front-of-house services, including greeting guests and directing inquiries to appropriate contacts.<br>• Coordinate and execute physical setups for events and meetings, including arranging furniture, signage, and equipment.<br>• Maintain accurate records of room bookings and update event calendars to ensure seamless scheduling.<br>• Collaborate with facilities teams to support additional services as needed to enhance workplace functionality.<br>• Ensure reception areas and common spaces are well-maintained and welcoming.<br>• Act as a liaison between teams to ensure effective communication and coordination.<br>• Assist in catering arrangements and hospitality services for events.<br>• Proactively identify and resolve issues to improve workplace operations.
<p>We are looking for a detail-oriented Bookkeeper to join our team in Bethel, Connecticut. This role combines financial management with administrative support to ensure the smooth operations. The ideal candidate will bring strong organizational skills, proficiency in bookkeeping tasks, and the ability to manage event coordination and office activities.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes with accuracy and efficiency.</p><p>• Perform monthly bank reconciliations to ensure financial records are up-to-date.</p><p>• Handle payroll entry and processing in a timely manner.</p><p>• Prepare and submit monthly sales and payroll tax reports.</p><p>• Process and verify documentation for new employee onboarding.</p><p>• Oversee fleet management and maintain records related to fuel tax reporting.</p><p>• Coordinate race events, including booking travel arrangements, organizing catering, and securing rentals.</p><p>• Stock and organize shop supplies while maintaining cleanliness in storage areas.</p><p>• Handle office mail and correspondence, ensuring timely distribution.</p><p>• Order office and shop supplies as needed to support daily operations.</p>
<p>We are looking for a dedicated Accounts Receivable Clerk to join our team in West Babylon, New York. In this contract position, you will play a key role in managing customer accounts, performing credit evaluations, and handling collections processes. The ideal candidate will bring exceptional organizational skills, have an understanding of AGING reports, and</p><p>Responsibilities:</p><p>• Manage customer accounts by maintaining detailed and organized records of transactions and payments.</p><p>• Process collections activities, including contacting customers regarding overdue payments and resolving delinquencies.</p><p>• Coordinate with internal teams</p><p>• Post payments received and update credit files promptly and accurately. Experience not required)</p><p>• Operate office equipment to perform essential functions such as record maintenance and payment processing.</p><p>• Collaborate with sales and customer service teams to address client inquiries and resolve account issues.</p><p>• Ensure compliance with company policies and regulations related to loan administration and credit management</p><p><br></p><p>FULLY ON SITE POSITION IN FARMINGDALE, NY</p><p><br></p>
<p>We are looking for a dedicated Administrative Assistant to join our team in Ocean County, New Jersey. This is a long-term contract position offering an excellent opportunity for growth in a supportive and dynamic environment. The role focuses on providing exceptional administrative and customer service support while ensuring the smooth operation of daily office activities.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors, prospective tenants, and current residents with a welcoming and attentive demeanor.</p><p>• Provide accurate and helpful information to both current and potential residents.</p><p>• Manage and maintain property-related paperwork and filing systems.</p><p>• Organize office supplies and ensure the workspace remains tidy and functional.</p><p>• Collaborate with the maintenance team to coordinate and track resident work orders.</p><p>• Update and maintain the property waitlist, including drafting and sending necessary correspondence.</p><p>• Conduct daily property tours to ensure cleanliness, attractiveness, and proper upkeep.</p><p>• Handle inbound and outbound calls professionally, including scheduling appointments and resolving inquiries.</p><p>• Assist with additional administrative tasks as needed to support the team.</p>
<p>Robert Half is recruiting for a <strong>Content Migration Strategist </strong>to join the HR Employee Experiences team at a leading global financial services organization. This role will focus on <strong>content migration</strong> from SharePoint to <strong>ServiceNow</strong>, along with auditing, refining, and creating digital content that improves employee self-service experiences. You’ll use your skills in <strong>UX</strong>, <strong>information architecture</strong>, and <strong>microcopy</strong> to make content clear, findable, and actionable for internal audiences, including employees and customer service representatives.</p><p><br></p><p>This is a <strong>high-volume, execution-focused role</strong> that requires strong attention to detail, the ability to work independently, and proven experience in content design within regulated industries.</p><p><br></p><p><strong>Content Strategist – HR Employee Experiences</strong></p><p><strong>Location:</strong> Newark, DE; Jersey City, NJ; or Columbus, OH (5 days onsite)</p><p><strong>Contract Duration:</strong> 1 year, with potential to extend or convert to full-time</p><p><strong>Hours:</strong> 40 hours/week</p><p><strong>Pay:</strong> $40-45/hour</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead the <strong>migration</strong> of HR content from SharePoint to <strong>ServiceNow</strong>, ensuring accuracy, consistency, and alignment with <strong>UX</strong> and <strong>information architecture</strong> best practices.</li><li>Perform a comprehensive <strong>content audit</strong> to identify outdated, redundant, or unclear information and recommend improvements.</li><li>Write, edit, and publish <strong>microcopy</strong> and long-form content that supports employee self-service, chatbot training, and search engine optimization for internal platforms.</li><li>Organize content logically within the <strong>information architecture</strong> to improve findability and navigation.</li><li>Collaborate with product subject matter experts to review, approve, and publish updated content.</li><li>Manage multiple content requests and projects simultaneously while meeting tight deadlines.</li><li>Maintain and refresh evergreen content on topics such as benefits, compensation, and career development.</li><li>Ensure all content meets brand guidelines, compliance requirements, and accessibility standards.</li></ul>
<p><strong>Job Title: Practice Manager – Litigation & International Disputes</strong></p><p><strong>Overview:</strong></p><p> A fast-paced, high-performing law firm is seeking a tech-savvy, proactive, and business-minded <strong>Practice Manager</strong> to support two senior partners focused on complex commercial litigation and international disputes. Prior experience in high-stakes litigation—especially large-scale discovery, motion practice, and federal/state court filings—is essential. This role blends legal operations, administrative support, and strategic coordination.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and troubleshoot virtual meetings (Zoom, etc.) and optimize workflows using Microsoft Office, Adobe Acrobat, iManage, Orion, and cloud-based tools</li><li>Provide operational and administrative support on litigation and international dispute matters</li><li>Manage internal document systems to ensure accurate tracking of work product and court filings</li><li>Oversee billing lifecycle, including time entry review, invoice preparation, and follow-ups</li><li>Manage complex calendars, travel logistics, and shifting priorities</li><li>Implement process improvements to enhance productivity and client service</li><li>Serve as a point of contact for clients and internal stakeholders</li><li>Track deadlines, assignments, and long-term deliverables with accuracy</li><li>Assist with matter management, engagement letters, and reporting</li><li>Create and edit litigation documents with advanced MS Office skills</li><li>Handle sensitive communications, court filings, and confidential documents</li><li>Collaborate with Finance, IT, HR, and other teams to support evolving needs</li></ul><p><br></p>
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support for both Mac and Windows systems, ensuring seamless operations for office and remote teams. This is a long-term contract position ideal for someone who thrives in a dynamic environment and takes pride in delivering high-quality customer service.<br><br>Responsibilities:<br>• Deliver Tier 1-2 technical support for Mac and Windows systems, with a primary focus on macOS environments.<br>• Manage and resolve service desk tickets efficiently using ServiceNow.<br>• Utilize Jamf to oversee and support macOS endpoints effectively.<br>• Provide technical assistance to both office-based and remote teams, ensuring uninterrupted operations.<br>• Collaborate with IT leadership and other departments to maintain consistent and reliable service delivery.<br>• Uphold exceptional standards of customer service, ensuring timely responses to technical issues.<br>• Troubleshoot and resolve issues related to Active Directory and Windows 10 systems.<br>• Document recurring technical problems and propose solutions to enhance system efficiency.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We’re seeking a skilled and reliable <strong>Print Machine Operator</strong> to join our fast-paced hospitality-focused wall coverings team. The ideal candidate will have at least 2 years of experience in print production and is comfortable working hands-on with large format printing equipment and file preparation. This is a full-time, onsite position based in <strong>Paterson, NJ</strong>, supporting our growing white-label wall coverings division.</p><p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with the Print Manager to evaluate and schedule print jobs; proactively manage workload to support team efficiency.</li><li>Pre-flight and prep print files for production using <strong>Adobe Illustrator</strong>, <strong>Photoshop</strong>, and other Adobe Creative Suite tools.</li><li>Operate and maintain grand format printers, primarily <strong>HP Latex 1500/3600/5600</strong> and <strong>Durst P5 350/800</strong></li><li>Handle roll-to-roll media, including wall-to-wall patterns and tile manipulation for seamless hospitality wall coverings.</li><li>Load/unload print media (lifting up to 75 lbs) and ensure proper setup and calibration.</li><li>Package and ship finished products per white-label guidelines.</li><li>Provide excellent customer support via phone, email, and in person.</li><li>Serve as backup support for CNC cutting (Colex) and coating (Neschen Accu-Coat 1600) equipment.</li><li>Assist with monthly inventory of consumables such as ink, cleaning materials, and print media.</li><li>Support other departments when print production demand is low.</li></ul><p><br></p>
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
<p>We are looking for a dedicated Agency Services Representative to join our team in the Asbury Park, New Jersey area. In this role, you will be responsible for supporting the insurance needs of funeral home clients by delivering exceptional customer service, managing client inquiries, and resolving issues effectively. This position requires a proactive and detail-oriented individual who can ensure client satisfaction at every step.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to client inquiries regarding insurance coverage changes and general information.</p><p>• Address emergency calls from clients involved in accidents, ensuring timely and effective support.</p><p>• Generate accurate documents and correspondence to meet client service requests or provide automated information.</p><p>• Assist clients with claim submissions, coordinate with adjustors and agency staff, and follow up on claims to facilitate resolution.</p><p>• Prepare insurance summaries, schedules, and proposals using designated computer systems.</p><p>• Maintain organized electronic files and records in compliance with agency standards and policies.</p><p>• Monitor and request corrections for errors, ensuring accuracy in all transactions.</p><p>• Verify the accuracy of direct bill cancellation notices and take appropriate actions as needed.</p><p>• Prioritize and manage workflow to guarantee efficient and accurate completion of tasks.</p><p>• Update and maintain procedural documents and contribute to improved business processes.</p>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Ridgefield Park, New Jersey. In this role, you will provide vital support to ensure smooth office operations and maintain a high standard of excellence. This position requires excellent organizational skills, effective communication, and the ability to multitask in a dynamic environment.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to ensure the effective functioning of office activities.<br>• Answer incoming calls promptly and courteously, directing inquiries to appropriate team members.<br>• Perform accurate data entry tasks, maintaining organized and up-to-date records.<br>• Manage receptionist duties, including greeting visitors and handling front desk responsibilities.<br>• Coordinate and organize office supplies, ensuring availability and proper inventory management.<br>• Assist in preparing documents, reports, and correspondence as needed.<br>• Maintain a clean and organized workspace to uphold a high-quality office environment.<br>• Support scheduling and calendar management for team members and leadership.<br>• Collaborate with other departments to facilitate smooth communication and workflow.<br>• Handle confidential information with discretion and care.
