We are looking for a dedicated Patient Access Facilitator to join our team in Milford, Connecticut. This Contract position involves ensuring smooth patient registration processes, maintaining accurate demographic and financial records, and providing a seamless scheduling experience. The ideal candidate will excel in a fast-paced environment, demonstrating exceptional organizational skills and attention to detail. Responsibilities: • Handle patient registration tasks, including collecting and updating demographic and insurance information. • Assist walk-in patients with scheduling appointments and updating records promptly and efficiently. • Coordinate special arrangements for patients with unique needs, such as non-English speakers or those requiring additional assistance. • Obtain necessary signatures and authorizations while documenting account information accurately. • Ensure all registration requirements are met by completing department-specific checklists. • Schedule patient appointments accurately, collaborating with clinical staff to align schedules with patient needs. • Maintain and update visit details in scheduling systems, including appointment notes and waitlist management. • Verify insurance eligibility and benefits using online systems and third-party resources. • Protect patient confidentiality while ensuring proper financial records and reimbursement processes. • Act as a representative of the hospital, safeguarding its financial well-being and delivering exceptional customer service.

• Proven experience in customer service or patient registration roles. • Strong communication skills to interact effectively with patients and healthcare professionals. • Ability to work efficiently with scheduling systems and online insurance verification platforms. • Familiarity with healthcare regulations and managed care requirements. • Proficiency in handling sensitive information with confidentiality. • Bilingual skills in Spanish and English are highly desired. • Adept at troubleshooting and resolving discrepancies in patient accounts. • Collaborative mindset to work well within a team-oriented healthcare environment.

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Milford, CT
remote
Temporary
17.00 - 19.00 USD / Hourly
We are looking for a dedicated Patient Access Facilitator to join our team in Milford, Connecticut. This Contract position involves ensuring smooth patient registration processes, maintaining accurate demographic and financial records, and providing a seamless scheduling experience. The ideal candidate will excel in a fast-paced environment, demonstrating exceptional organizational skills and attention to detail. Responsibilities: • Handle patient registration tasks, including collecting and updating demographic and insurance information. • Assist walk-in patients with scheduling appointments and updating records promptly and efficiently. • Coordinate special arrangements for patients with unique needs, such as non-English speakers or those requiring additional assistance. • Obtain necessary signatures and authorizations while documenting account information accurately. • Ensure all registration requirements are met by completing department-specific checklists. • Schedule patient appointments accurately, collaborating with clinical staff to align schedules with patient needs. • Maintain and update visit details in scheduling systems, including appointment notes and waitlist management. • Verify insurance eligibility and benefits using online systems and third-party resources. • Protect patient confidentiality while ensuring proper financial records and reimbursement processes. • Act as a representative of the hospital, safeguarding its financial well-being and delivering exceptional customer service.
2025-11-10T14:24:13Z

Patient Access Facilitator Job in Milford | Robert Half