<p>We are seeking a detail-oriented and highly organized <strong>Staff Accountant</strong> for a temp-to-hire opportunity with a reputable organization in the North Phoenix area. The ideal candidate will play a key role in maintaining financial records, preparing financial reports, and ensuring compliance with internal policies and external regulations. We are looking for an individual who is proficient in <strong>QuickBooks</strong> or <strong>Sage</strong> and has a commitment to accuracy and teamwork.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and process journal entries, ensuring all financial data is recorded accurately.</li><li>Reconcile general ledger accounts, including complex reconciliations for bank accounts and intercompany transactions.</li><li>Assist in preparing financial statements and month-end/year-end closing processes.</li><li>Process accounts payable and accounts receivable transactions, ensuring timely and accurate payments and collections.</li><li>Review and analyze accounting data to ensure compliance with company policies and applicable regulations.</li><li>Collaborate with the finance team to update and implement accounting policies and procedures.</li><li>Maintain and oversee financial records, ensuring they are complete and up to date.</li><li>Support audits by gathering necessary documentation and reports.</li></ul><p><br></p>
We are looking for an experienced and hands-on Controller to join a dynamic start-up based in Phoenix, Arizona. In this role, you will lead and oversee critical accounting functions across multiple operating locations, ensuring financial accuracy and driving process improvements. This is a fantastic opportunity for a skilled and detail-oriented individual ready to make a significant impact in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee key accounting functions, including accounts payable, billing, collections, fleet management, revenue recognition, and internal controls.<br>• Conduct daily reviews of invoice accuracy, commission validation, and pricing compliance to maintain financial integrity.<br>• Support multi-location operations through reconciliations, compliance reporting, and audit preparation.<br>• Collaborate with general managers and leadership to identify and implement corrective actions and process improvements.<br>• Prepare budgets, forecasts, and financial analyses to guide executive decision-making.<br>• Develop and monitor key performance indicators (KPIs) to assess financial performance across locations.<br>• Ensure compliance with regulatory requirements and support audits to uphold organizational standards.<br>• Lead and mentor accounting staff, fostering growth and enhancing team productivity.<br>• Identify and implement system or workflow enhancements to streamline accounting operations.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>Robert Half is looking for an Accounts Payable Specialist to join our client in Gilbert, Arizona. In this role, you will play a vital part in ensuring accurate and timely processing of invoices and payments while maintaining compliance with policies and procedures. The ideal candidate will bring strong attention to detail and a proven ability to manage accounts payable tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices for accuracy and proper coding.</p><p>• Prepare and complete check runs to ensure timely payments.</p><p>• Maintain thorough records of accounts payable transactions.</p><p>• Collaborate with vendors to resolve discrepancies or payment issues.</p><p>• Ensure compliance with company policies and procedures during invoice processing.</p><p>• Review and validate invoice coding to align with budget and expense guidelines.</p><p>• Assist in reconciling accounts payable ledger with general ledger.</p><p>• Support month-end closing activities related to accounts payable.</p><p>• Respond promptly to inquiries regarding payments and invoices.</p><p>• Identify and implement improvements to accounts payable processes.</p>
<p>We are seeking a highly organized and detail-oriented <strong>Accounts Receivable (AR) Specialist</strong> for a <strong>temp-to-hire</strong> position located in Phoenix, AZ. This role is critical in managing the accounts receivable process, ensuring accurate and timely invoicing, payments, and reconciliations. The ideal candidate will have experience in handling AR functions and proficiency in <strong>QuickBooks OR Sage</strong>. This position offers the potential for long-term placement and growth within the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and issue invoices to customers, ensuring accuracy and compliance with company procedures.</li><li>Monitor and track customer accounts to ensure timely receipt of payments.</li><li>Perform daily cash application and record payments in the company's accounting system (QuickBooks OR Sage).</li><li>Reconcile accounts receivable to the general ledger, resolving any discrepancies.</li><li>Communicate directly with customers to follow up on outstanding invoices and resolve billing inquiries.</li><li>Generate AR aging reports and provide regular updates to management on delinquent accounts.</li><li>Assist with month-end close processes, including AR reconciliations and reporting.</li><li>Collaborate with internal teams to ensure accurate invoicing and troubleshoot account discrepancies.</li><li>Maintain accurate and organized AR documentation for auditing purposes.</li></ul><p><br></p>
We are looking for a skilled Network Engineer to join our team in Phoenix, Arizona. This is a Contract-to-Ongoing opportunity, with the potential for long-term placement after six months. The ideal candidate will have strong expertise in network and systems management and a proactive approach to maintaining and improving network infrastructure.<br><br>Responsibilities:<br>• Manage and configure Cisco routers and switches to ensure optimal network performance.<br>• Administer and monitor Palo Alto firewalls to maintain robust security protocols.<br>• Oversee the operation of Cisco ASA devices, ensuring secure and reliable network access.<br>• Implement and troubleshoot Border Gateway Protocol (BGP) configurations to optimize network routing.<br>• Conduct regular maintenance and updates of Cisco networking systems.<br>• Collaborate with team members to analyze and resolve network-related issues efficiently.<br>• Provide technical support and guidance for network infrastructure improvements.<br>• Document network configurations and changes to ensure accurate record-keeping.<br>• Evaluate and recommend upgrades to enhance system capabilities and security.<br>• Ensure compliance with organizational and industry standards for network operations.
<p>We are looking for a skilled Benefits Specialist to join our team in Scottsdale, Arizona. In this long-term contract role, you will manage and administer various employee benefit programs, ensuring accurate processing and clear communication to staff. This position offers an opportunity to work closely with employees, vendors, and third-party providers to optimize the benefits experience.</p><p><br></p><p>Responsibilities:</p><p>• Provide employees with comprehensive guidance on benefit plans, acting as a liaison between the organization and third-party providers.</p><p>• Conduct orientation sessions and enrollment meetings to explain eligibility, costs, coverage options, and assist with claims and enrollment processes.</p><p>• Perform regular audits of benefit enrollments to ensure accuracy and resolve any discrepancies.</p><p>• Assist employees with questions related to claims, plan changes, and leave management, while maintaining up-to-date records in payroll and leave tracking systems.</p><p>• Monitor employee absences for trends and report findings to HR Operations and leadership.</p><p>• Compile reports, interpret regulations, and provide data to employees, employers, healthcare personnel, attorneys, and insurance companies as needed.</p><p>• File and administer workers’ compensation claims and manage claims related to student accidents.</p><p>• Stay informed on federal and state laws related to benefits and ensure compliance in all processes.</p>
<p>We are seeking a motivated and detail-oriented <strong>Accounts Receivable (AR) Specialist</strong> for a <strong>temp-to-hire</strong> opportunity in Chandler, AZ. The ideal candidate will possess strong analytical skills and be experienced in managing AR processes, including invoicing, collections, and account reconciliation. <strong>Proficiency with QuickBooks OR Sage</strong> is required to succeed in this role. This position offers the opportunity to transition into a full-time role based on performance.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, issue, and follow up on customer invoices to ensure timely payments.</li><li>Post daily cash receipts and reconcile balances with accounting records.</li><li>Monitor aging reports and proactively contact customers regarding outstanding payments via phone and email.</li><li>Investigate and resolve discrepancies related to billing, payment allocations, and customer accounts.</li><li>Maintain accurate and organized AR records and ensure compliance with company policies.</li><li>Collaborate with internal departments (e.g., sales, operations) to address customer inquiries.</li><li>Support the month-end close process by providing timely AR-related reports and reconciliations.</li><li>Assist with audit and compliance requests related to accounts receivable.</li></ul><p><br></p>
We are looking for an organized and proactive Office Manager to join our team in Scottsdale, Arizona. This Contract-to-permanent position requires someone who excels at administrative tasks, vendor coordination, and event planning while maintaining a welcoming office environment. The ideal candidate will play a key role in ensuring smooth day-to-day operations while fostering a productive and collaborative workplace.<br><br>Responsibilities:<br>• Manage daily administrative functions, including ordering and maintaining office supplies to ensure a well-stocked and organized workspace.<br>• Serve as the primary point of contact at the reception desk, greeting visitors and handling incoming mail and packages.<br>• Coordinate with vendors and building management to address facility needs and resolve any operational issues.<br>• Organize catering services for meetings and company events, ensuring seamless execution.<br>• Plan and execute office events, including holiday celebrations and team-building activities.<br>• Maintain communication with external service providers to ensure workplace efficiency and compliance.<br>• Support the team with ad-hoc administrative tasks, fostering a positive and productive environment.
We are looking for a Patient Care Coordinator to join our team on a contract basis in Phoenix, Arizona. In this role, you will handle patient registration and ensure accurate insurance verification and authorizations while providing exceptional customer service. This position is ideal for individuals with healthcare registration experience and strong knowledge of insurance processes.<br><br>Responsibilities:<br>• Register and pre-register patients, ensuring all required information is accurately captured.<br>• Verify insurance eligibility, benefits, and authorizations to confirm coverage.<br>• Review and validate patient demographics for accuracy and completeness.<br>• Collect co-payments, deductibles, and other patient liabilities with attention to detail.<br>• Provide clear explanations of hospital policies, patient financial obligations, and rights.<br>• Deliver outstanding customer service by addressing patient inquiries and concerns effectively.<br>• Utilize computer systems, including Microsoft Excel, to maintain and manage patient records.<br>• Schedule patient appointments and answer billing-related questions as needed.<br>• Ensure compliance with all organizational policies and healthcare regulations.
<p>Robert Half is seeking a talented and driven IT Support professional for a contract opportunity with one of our clients in Phoenix, AZ. This role is perfect for candidates looking to apply their technical expertise, problem-solving capabilities, and customer service skills to help drive organizational success.</p><p><strong>Responsibilities:</strong></p><ol><li><strong>Technical Troubleshooting:</strong></li></ol><ul><li>Provide first and second-level technical support to end-users for hardware, software, and operating system issues.</li><li>Resolve network connectivity problems and configure system updates and patches.</li><li>Diagnose and address printer, scanner, and peripheral device malfunctions.</li></ul><ol><li><strong>User Support & Training:</strong></li></ol><ul><li>Offer front-line assistance via phone, email, or in-person interactions to troubleshoot and resolve IT issues efficiently.</li><li>Deliver guidance and training to users on software systems, tools, and technical procedures.</li></ul><ol><li><strong>System Maintenance & Documentation:</strong></li></ol><ul><li>Ensure proper functioning of IT systems and perform routine maintenance tasks.</li><li>Document technical issues and resolutions in ticketing systems to maintain accurate records for future reference.</li></ul><p><br></p>
<p>We are looking for an experienced HR Generalist to join our team in ,Phoenix Arizona. This is a Contract-to-Permanent position offering a dynamic opportunity to manage key human resources functions, including employee relations, benefits administration, and compliance. If you're passionate about creating a positive workplace and thrive in fast-paced environments, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee onboarding, offboarding, and employee lifecycle processes to ensure seamless transitions.</p><p>• Administer benefits programs, manage leave requests, and handle workers' compensation claims.</p><p>• Address employee relations concerns by providing guidance and coaching to employees and managers.</p><p>• Ensure compliance with federal, state, and local labor laws and regulations.</p><p>• Manage and optimize HRIS platforms such as Paylocity or similar systems for efficient data handling.</p><p>• Develop and update HR policies, procedures, and employee handbooks to reflect current standards.</p><p>• Coordinate training and development initiatives to enhance employee skills and performance.</p><p>• Support recruitment efforts by assisting with hiring coordination and candidate engagement.</p><p>• Collaborate with finance and payroll teams to maintain accurate employee data and reporting.Scot</p>
<p>We are seeking a detail-oriented and proactive Purchasing & Inventory Specialist to join our client’s team. This role is responsible for managing the procurement process, optimizing shipping and inventory practices, and supporting the sales and warehouse teams to ensure smooth operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and approve detailed sales orders.</li><li>Create, prepare, send, and revise purchase orders for products including equipment, supplies, software, materials, components, and services.</li><li>Optimize shipping methods and costs to ensure the best value for the organization and its customers.</li><li>Expedite orders with distributors or manufacturers as needed.</li><li>Provide accurate product lead times and estimated ship dates for all open orders.</li><li>Process and receive purchase and sales orders in the ERP system.</li><li>Monitor distribution partners’ inventory levels and lead times.</li><li>Enter new part numbers into the ERP system with correct income/expense account alignment.</li><li>Generate weekly reports on purchasing transactions, including volume and dollar value of processed and open orders.</li><li>Notify the sales team of vendor discount pricing issues at least 15 days before expiration.</li><li>Ensure inventory transactions reflect the actual physical movement of items, including RMAs.</li><li>Request demo equipment from distribution or manufacturing partners.</li><li>Investigate and resolve transaction and billing discrepancies.</li><li>Assist with monthly inventory counts and related investigations.</li><li>Support warehouse operations including shipping, pre-kitting, and receiving inventory as needed.</li><li>Serve as a backup for warehouse staff in shipping and receiving.</li><li>Recommend improvements to purchasing systems to enhance vendor relationships and reduce costs.</li><li>Collaborate with inventory control and sales teams to maintain appropriate inventory levels.</li><li>Identify and manage obsolete or slow-moving stock to minimize losses.</li><li>Provide support to the Sales Team during peak periods.</li><li>Assess, manage, and mitigate procurement-related risks.</li><li>Perform other duties as assigned.</li></ul><p><br></p>
<p>We are seeking a highly skilled and detail-oriented <strong>Senior Accountant</strong> for a <strong>temp-to-hire</strong> role in Chandler, AZ. As a Senior Accountant, you will manage complex accounting tasks, analyze financial data, and support month-end and year-end close processes. The ideal candidate has significant experience handling general ledger accounting, financial reporting, and reconciliations, as well as proficiency in <strong>Great Plains OR Sage</strong> software. This position is a fantastic opportunity to become a key contributor to a growing organization and transition into a permanent role based on performance.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the general ledger and ensure the accuracy of financial data.</li><li>Reconcile balance sheets, income statements, and cash flow statements.</li><li>Oversee month-end and year-end close processes, ensuring compliance with deadlines and accounting standards.</li><li>Prepare and analyze financial statements, including reviewing trends and variances.</li><li>Handle complex reconciliations for bank accounts, fixed assets, prepaid expenses, and more.</li><li>Assist with budgeting, forecasting, and cash flow management activities.</li><li>Ensure compliance with GAAP and other regulatory requirements.</li><li>Support audits by providing required documentation to internal and external auditors.</li><li>Recommend and implement process improvements to increase efficiency and accuracy.</li><li>Act as a mentor and provide guidance to junior accounting team members on best practices.</li></ul><p><br></p>
<p>We are looking for a skilled Associate Attorney with expertise in real estate transactions to join our client's boutique law firm in North Scottsdale, Arizona. This role focuses on handling vacant land purchases and working with residential home builders on land development, offering an excellent opportunity to work in a dynamic and collaborative legal environment. The ideal candidate will bring 3+ years of relevant experience in real estate law and a commitment to delivering high-quality legal services. Experience focused more on commercial leasing is not applicable to this role. This is a hybrid role which permits some work from home.</p><p><br></p><p>Responsibilities:</p><p>• Manage legal aspects of vacant land acquisitions and residential home-building transactions.</p><p>• Draft, review, and negotiate contracts and agreements related to real estate transactions.</p><p>• Conduct thorough due diligence to identify potential risks and ensure compliance with regulations.</p><p>• Provide legal counsel and advice to clients regarding real estate laws and procedures.</p><p>• Collaborate with clients to understand their objectives and tailor legal solutions to meet their needs.</p><p>• Research and interpret real estate laws to ensure accurate application in transactions.</p><p>• Maintain clear and precise communication with clients and other stakeholders to facilitate smooth transactions.</p><p>• Work closely with colleagues in a hybrid work environment to achieve team goals.</p><p>• Stay updated on changes in real estate and construction law to provide informed legal guidance.</p><p>• Support the firm in upholding high standards of quality and client satisfaction.</p>
We are looking for a Front Desk Coordinator to join our team in Scottsdale, Arizona, on a long-term contract basis. This role is ideal for someone who thrives in a dynamic environment, excels at customer service, and is highly organized with strong attention to detail. You will play a vital role in ensuring the smooth operation of daily office activities and providing exceptional service to clients and colleagues.<br><br>Responsibilities:<br>• Manage calendars and schedule appointments efficiently.<br>• Coordinate meetings, events, and other office activities.<br>• Handle sensitive and confidential information with professionalism.<br>• Process invoices and collect payments from clients.<br>• Maintain consistent follow-up with clients to ensure satisfaction and address inquiries.<br>• Monitor the progress of ongoing projects and provide updates as needed.<br>• Oversee office supply inventory and place orders when necessary.<br>• Scan, organize, and file important documents accurately.
<p>We are looking for a skilled Criminal Defense Attorney to join our law firm client's team in Chandler / Gilbert, Arizona. This position offers a hybrid work environment, combining in-office collaboration and remote flexibility. If you have a strong background in criminal law and enjoy handling a variety of case types, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in criminal defense cases, focusing on misdemeanors and occasionally addressing more complex legal matters.</p><p>• Conduct thorough legal research to build strong cases and prepare compelling arguments.</p><p>• Draft and review legal documents, including briefs and motions, using case management and document management software.</p><p>• Collaborate with clients to understand their needs and provide effective legal counsel.</p><p>• Attend court hearings and trials, advocating for clients and negotiating favorable outcomes.</p><p>• Manage case files efficiently and maintain accurate documentation throughout the legal process.</p><p>• Utilize tools such as Adobe Acrobat and other software to streamline workflows and documentation.</p><p>• Work two days a week in-office to collaborate with team members and three days remotely for flexibility.</p><p>• Maintain professionalism and confidentiality while handling sensitive legal matters.</p><p>• Stay updated on criminal law developments to provide informed and effective representation.</p>
<p>We are looking for a dedicated <strong>Associate Patient Care Coordinator</strong> to join our team in Chandler, Arizona. The <strong>Associate Patient Care Coordinator</strong> contract position focuses on delivering exceptional customer service while guiding patients through the registration process in an Emergency Department setting. The <strong>Associate Patient Care Coordinator</strong> involves ensuring accurate patient information, addressing financial responsibilities, and providing clear explanations regarding hospital policies and patient rights.</p><p><br></p><p>Responsibilities:</p><p>• Accurately identify patients and collect comprehensive demographic information during the registration process.</p><p>• Verify insurance coverage, eligibility, and benefits to ensure proper reimbursement for services rendered.</p><p>• Assess patient financial obligations and collect payments as needed, adhering to organizational policies.</p><p>• Refer patients to the Patient Registration Specialist for financial counseling or clearance when necessary.</p><p>• Explain hospital policies, patient financial responsibilities, and rights to patients and their families.</p><p>• Maintain compliance with all procedures and policies related to patient registration and financial liability resolution.</p><p>• Serve as a reliable information source for patients by addressing inquiries and concerns professionally.</p><p>• Collaborate with team members to streamline the registration process and enhance the patient experience.</p><p>• Ensure all documentation is completed accurately and in a timely manner.</p><p>• Provide support in handling various administrative tasks within the Emergency Department.</p>
<p>We are seeking a detail-oriented and highly organized <strong>Accounts Payable (AP) Specialist</strong> for a <strong>temp-to-hire</strong> opportunity in Tempe, AZ. As an AP Specialist, you'll play a key role in ensuring timely and accurate processing of vendor invoices, maintaining records, and supporting the finance team with essential accounting tasks. To succeed in this position, you'll need proficiency in <strong>QuickBooks or Sage</strong>, strong attention to detail, and the ability to thrive in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Process, review, and verify invoices and purchase orders for accuracy and completeness.</li><li>Ensure all vendor payments are timely and accurately recorded in compliance with company procedures.</li><li>Resolve discrepancies or issues related to invoices, payment terms, or vendor accounts.</li><li>Manage the accounts payable ledger and ensure all documentation is properly filed and accessible.</li><li>Collaborate with the finance team to complete the month-end closing process, including AP reconciliations.</li><li>Communicate with vendors to address payment inquiries and build positive relationships.</li><li>Assist with audit and compliance requirements related to accounts payable.</li><li>Contribute to process improvement initiatives to enhance efficiency in the AP function.</li></ul><p><br></p>
We are looking for an experienced Part-Time Sr. Accountant to join our team in Scottsdale, Arizona. This is a long-term contract position ideal for someone with a strong attention to detail and a solid background in accounting and financial analysis. You will play a key role in organizing and summarizing financial data, ensuring accuracy, and supporting due diligence efforts.<br><br>Responsibilities:<br>• Compile and analyze financial reports using QuickBooks Desktop and Online to support due diligence processes.<br>• Coordinate with external accounting firms to gather and consolidate essential financial information.<br>• Prepare summary reports and ensure the accuracy of accounting data for internal and external stakeholders.<br>• Evaluate current accounting practices and identify areas for process improvement.<br>• Assist in cleaning up financial records and addressing miscoding issues.<br>• Organize financial data into virtual data rooms for streamlined access and reporting.<br>• Conduct account reconciliations and ensure compliance with financial standards.<br>• Support month-end close processes, including general ledger reviews and journal entries.<br>• Provide insights and recommendations based on financial analysis to enhance operational efficiency.<br>• Collaborate with cross-functional teams to ensure the successful execution of accounting projects.
Contract Drafting and Administration<br><br>● Draft, review, and manage contracts and proposals to ensure proper terms, accuracy, and compliance with internal policies and applicable laws.<br><br>● Participate in and support contract negotiations.<br><br>● Serve as a liaison between TopDog Law and partner firms across the country, drafting clear and strategic communications.<br><br>● Maintain a robust project management system with efficient search and retrieval capabilities.<br><br>● Manage deadlines and renewals, and initiate amendments or terminations as required.<br><br>● Monitor and manage contract performance to safeguard the firm’s legal and financial interests.<br><br>General Corporate Matters<br><br>● Draft and file various corporate filings internally and with regulatory agencies.<br><br>● Support the General Counsel with legal research, process improvements, and special projects as assigned.<br><br>Regulatory Compliance<br><br>● Perform regulatory filings and interface with regulatory agencies, including state bars across the country.<br><br>● Assist with drafting and dispersing internal compliance policies.<br><br>Cross-Departmental Collaboration<br><br>● Partner with leadership, Inventory, Marketing, Finance, and Operations teams to ensure alignment between operational needs, business goals, contracts, dockets, and financial records.<br><br>---<br><br>Required Qualifications<br><br>● Minimum of 10 years of experience as a Corporate Paralegal in an AmLaw 200 law firm or corporate legal department of a public or large private company.<br><br>● Bachelor’s degree, preferably in a relevant field, such as Business, Accounting, Legal Studies, English, or Political Science.<br><br>● Strong command of legal contract principles, regulatory compliance, and risk management practices.<br><br>● Exceptional attention to detail, organizational skills, and analytical thinking.<br><br>● Excellent verbal and written communication skills.<br><br>● Proficiency in Microsoft Office Suite and/or Google Workspace.<br><br>---<br><br>Preferred Qualifications<br><br>● Paralegal certification or ABA-approved paralegal degree.<br><br>● Familiarity with CRM systems, project management software, and digital marketing concepts.<br><br>● Experience building or managing contract databases and project management tools.<br><br>---
<p>We are partnering with a dynamic consumer services organization looking for an experienced and dynamic Director of Customer Success to lead their centralized customer support operations in Phoenix, Arizona. This role is integral to ensuring customer satisfaction and retention across multiple storefront locations. The ideal candidate will have a strong sales mindset, exceptional leadership abilities, and the technical acumen to optimize systems and workflows as the company scales rapidly.</p><p><br></p><p>Responsibilities:</p><p>• Lead and expand a centralized customer success team that supports multiple storefronts across various regions.</p><p>• Recruit, train, and manage a growing team to ensure consistent delivery of excellent customer support services.</p><p>• Oversee key operational areas including customer onboarding, billing, reservations, and escalated support.</p><p>• Foster a collaborative and positive team culture that prioritizes growth, psychological safety, and high performance.</p><p>• Streamline and document workflows to enhance efficiency and reduce complexity in daily operations.</p><p>• Develop and implement training programs to scale team capabilities effectively.</p><p>• Collaborate with marketing and operations teams to ensure alignment and improve customer engagement strategies.</p><p>• Monitor team performance and customer satisfaction metrics to identify areas for improvement.</p>
<p>We are looking for a detail-oriented and highly organized, French Speaking Billing Clerk to join our team in Phoenix, AZ. As part of this long-term contract position, you will play a vital role in ensuring the accuracy and efficiency of service ticket processing and revenue capture. This hybrid role requires four days per week in the office, offering an excellent opportunity to gain valuable experience in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Process a large volume of service tickets efficiently and with precision to ensure timely revenue capture.</p><p>• Review and close service tickets, ensuring all services provided are accurately accounted for.</p><p>• Collaborate with internal teams to address and resolve outstanding issues within established deadlines.</p><p>• Investigate and resolve discrepancies in service tickets by coordinating with relevant departments.</p><p>• Maintain organized and accurate records to support the billing and finance processes.</p><p>• Assist the finance team with administrative tasks and support related activities.</p><p>• Follow company policies and procedures related to accounts payable and billing processes.</p>
<ul><li><strong>Position: </strong>Customer Service Worksite Representative (Contract Role) Temp to Perm opportunity.</li><li><strong>Location: </strong>2155 W Pinnacle Peak Road #100 Phoenix AZ USA 85027</li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week. The hours of operation are 7:30am-6:00pm CT</strong></li></ul><p><strong></strong>Job Summary</p><p>Often the first point of contact for customers the Worksite Representative is responsible for addressing customer service concerns inquiries and activities. The Worksite Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Worksite Representative he/she is responsible for creating positive customer experience through professionalism amicability and knowledge of Combined products and systems.</p><p> </p><p>Responsibilities</p><p>- Supporting policyholders with insurance product information</p><p>- Answering client calls and responding to policyholder inquires with claims service and intake related issues</p><p>- Provide detailed information about policies statuses</p><p>- Assist with basic technical troubleshooting for self-service related issues</p><p>- Ability to send transfers to the client sales team to increase APV revenue</p><p>- Ability to handle claim intake for client calls.</p><p>- Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work and other KPIs.</p><p>- Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership.</p><p>- Willingness to perform other duties as assigned.</p><p>- Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>- Represents the Combined tenants: Personal Connection Empathy Problem-Solving and Ownership</p><p> </p>
We are looking for a detail-oriented Project Specialist to join our team in Scottsdale, Arizona. In this Contract to long-term role, you will play a critical part in ensuring the smooth execution of projects by managing timelines, resources, and deliverables. This position is ideal for someone with strong organizational skills, a knack for problem-solving, and a desire to contribute to successful project outcomes.<br><br>Responsibilities:<br>• Set up and maintain new projects in organizational systems, ensuring accurate entry of details, milestones, and resource allocations.<br>• Oversee project closeout processes, including final documentation, financial reconciliations, and post-project evaluations.<br>• Monitor and adjust project credit hours and team assignments to ensure resource optimization.<br>• Process project addendums while ensuring compliance with internal policies and client requirements.<br>• Conduct quality assurance reviews to confirm that deliverables meet established standards and client expectations.<br>• Assist with client communications by addressing inquiries, resolving issues, and providing necessary support.<br>• Collaborate with cross-functional teams to ensure projects are executed seamlessly and milestones are met.<br>• Utilize data analysis tools to gather and interpret project data, providing actionable insights to stakeholders.<br>• Identify and mitigate risks by implementing effective problem-solving strategies and enhancing project workflows.<br>• Support the Operations Manager and senior team members with other duties and ad-hoc tasks as required.
