• Order management, handling logistics move<br>• CPG supplier based position<br>• CSR practices and policies<br>• Analytical skills<br>• Orders will be in EDI<br>• RMA - return authorization<br>Focus Responsibilities:<br>• Maximize the cost efficiency of customer shipments by optimizing ship with opportunities<br>• Track efficiency gains of ship with functionality and provide updates to customer service and cross functional stakeholders<br>General Responsibilities:<br>• Execute the complete order processing cycle, including receipt of purchase orders, confirmation of inventory and delivery dates, and follow-up with all parties involved (Sales, Brokers, Marketing, Finance, Supply Chain, Warehouses, Carriers and Customers) until the orders are delivered to the customers.<br>• Maximize on-time shipping, delivery and fill rates<br>• Process orders using SAP Order Management.<br>• Assist customers in streamlining order processing, improving customer logistics performance and total cost-to-serve<br>• Minimize OS& Ds and customer claims for non-compliance<br>• Meet with key customers to review performance and address issues.<br>• Maintain strong communication with internal (Supply Chain, Marketing, Sales, Finance, IT) and external partners.<br>• Create reports and analysis to support customer service & logistics<br>• Support EDI interfaces with customers.<br>• Utilize Excel, SAP and propriety systems to track shipments through warehouses and carriers.<br>• Manage multiple accounts: receive POs, allocate inventory, confirm delivery dates, and coordinate on-time deliveries with warehouses and carriers.<br>• Manage returns, credit and claims processes.<br>• Initiate and support continuous process improvement.<br>• Analyze and propose improvements to overall cost-to-serve for key accounts<br>Who we are looking for:<br>• Strong SAP and ATP required<br>• Advanced Microsoft Excel Skills (Vlookup, Pivot Tables a must)<br>• VMI Direct experience or knowledge a plus<br>• College degree in a Business discipline<br>• Minimum of 3 years of experience in customer service in the fast-moving consumer goods industry, preferable food & beverage<br>• Well organized with attention to detail<br>• Ability to work well in a group and independently<br>• Solid understanding of transportation, warehousing and supply chain best practices<br>• Strong follow up skills<br>• Ability to work under pressure with specific deadlines while multi-tasking<br>• Ability to set priorities and solve problems<br>• Effective influencing skills<br>• Experience with VMI and EDI a plus<br>• Some travel required
<p>Our client in Watertown is seeking a dedicated Purchase & Sales Specialist to join their team on a contract-to-permanent basis. This role is ideal for professionals with strong order entry experience and outstanding customer service skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle end-to-end order entry with accuracy and attention to detail</li><li>Serve as the primary point of contact for clients and vendors, delivering exceptional customer service</li><li>Collaborate with sales and purchasing teams to ensure timely and efficient processing of orders</li><li>Resolve client inquiries related to products, order status, and shipments</li><li>Support administrative tasks as required</li><li>Assist with billing processes (helpful, but not required)</li></ul><p><br></p>
<p><strong>Position: Supply Chain Specialist</strong></p><p>The Supply Chain Specialist manages all facets of the order processing cycle, consistently seeking opportunities to enhance efficiency while aligning with broader departmental or organizational objectives. This role represents the organization positively and professionally, collaborating within a fast-paced, team-oriented environment to meet both team and individual performance metrics. Responsibilities include analyzing workflows, tracking key metrics, implementing process improvements, and supporting necessary changes.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Order Fulfillment</strong></p><ul><li>Effectively prioritize and manage assigned tasks and workload.</li><li>Coordinate with suppliers regarding export documentation requirements.</li><li>Manage communications and order coordination with key logistics providers, distributors, and warehouse partners.</li><li>Maintain and document processes, including clear RACI (Responsible, Accountable, Consulted, Informed) charts for distributor-specific procedures.</li><li>Serve as main point of contact for customer communications.</li><li>Facilitate communication with sales teams when needed.</li><li>Oversee order processing and tracking using daily open orders reporting.</li><li>Anticipate potential risks to shipping timelines and address proactively.</li><li>Support the sample order process as required.</li><li>Review distributor inventory reports and discuss ordering needs with sales and distribution partners.</li><li>Analyze reporting (primarily in Excel) related to orders, key metrics, and allocations.</li><li>Prepare and follow up on necessary documentation with suppliers.</li><li>Review and clear backorder holds to ensure timely order release.</li><li>Propose improvements to existing processes through brainstorming and analysis.</li><li>Complete mid-month and month-end operational checks for assigned territories and team.</li><li>Provide coverage and support for team members as needed.</li></ul><p><strong>Accounting & Financial</strong></p><ul><li>Follow up with accounting on any credit or pricing holds.</li><li>Collaborate with the finance and accounting teams to ensure accuracy in excise tax processing.</li><li>Manage requests related to credits and rebills as required.</li></ul><p><strong>Compliance</strong></p><ul><li>Adhere to allocation protocols and support new product or distributor onboarding processes.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in New York, NY. This is a long-term contract position within the non-profit sector, offering an opportunity to provide outstanding service and support to our clients. The ideal candidate will have a passion for customer care and a strong ability to manage inquiries efficiently and with attention to detail.<br><br>Responsibilities:<br>• Respond to incoming calls promptly and provide accurate information to customers.<br>• Ensure customer inquiries are handled with attention to detail and resolved effectively.<br>• Process orders and maintain accurate records using internal systems.<br>• Assist with outbound calls to follow up on customer requests or provide additional support.<br>• Collaborate with team members to improve customer service processes and ensure client satisfaction.<br>• Maintain a courteous and detail-oriented approach during all customer interactions.<br>• Troubleshoot and resolve customer concerns while adhering to company policies.<br>• Provide detailed updates and documentation for all customer interactions.<br>• Stay informed about organizational offerings to provide accurate responses.<br>• Escalate complex issues to the appropriate department when necessary.
<p>Our team is seeking a proactive Customer Service Representative who excels at building relationships and supporting customers through every interaction. This role requires hands-on experience with CRM platforms to manage inquiries, resolve issues efficiently, and deliver exceptional service across channels. The ideal candidate is a skilled communicator, tech-savvy, and thrives in a dynamic, fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Utilize CRM systems to track customer interactions, update records, and follow up on open cases</li><li>Troubleshoot and resolve customer issues with accuracy and empathy</li><li>Collaborate with internal teams to ensure customer needs are met and solutions are delivered</li><li>Document feedback and recurring issues to support process improvement</li><li>Maintain up-to-date knowledge of products, services, and company policies</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
We are looking for a detail-oriented Customer Service Representative to join our team in East Rutherford, New Jersey. In this Contract to permanent position, you will play a key role in delivering exceptional service to our clients while collaborating with internal and external stakeholders to ensure smooth operations. This role requires strong communication skills, a proactive mindset, and the ability to manage customer needs efficiently.<br><br>Responsibilities:<br>• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.<br>• Prepare and provide accurate quotes to customers in a timely manner.<br>• Process orders by entering them into the system and confirming details with customers.<br>• Offer support to the Sales team by managing quotations, delivery updates, and order reports.<br>• Address customer inquiries regarding order status, shipments, and any backorder situations.<br>• Resolve operational issues related to deliveries, invoicing, and returns with a focus on customer satisfaction.<br>• Collaborate with supply chain, logistics, and sales departments to deliver top-notch customer service.<br>• Participate in daily shipping activities, including preparing shipping documents and maintaining accuracy.<br>• Conduct regular calls with customers to review service quality and address any concerns.
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule.<br><br>Responsibilities:<br>• Coordinate repair schedules for mechanics, ensuring timely service completion.<br>• Communicate effectively with external vendors to discuss repair requirements and updates.<br>• Arrange towing services as needed, ensuring seamless logistics.<br>• Generate and issue purchase orders (POs) for vendors to facilitate repair processes.<br>• Close mechanic repair orders accurately to maintain organized records.<br>• Handle inbound and outbound calls to address customer inquiries and provide solutions.<br>• Maintain clear documentation of repair schedules and vendor communications.<br>• Support the team with order entry tasks and ensure high levels of accuracy.<br>• Collaborate with colleagues to resolve any scheduling conflicts or service delays.<br>• Uphold excellent customer service standards throughout all interactions.
We are looking for a dedicated Customer Service Representative to join our team in Clifton, New Jersey. This is a Contract to permanent position offering an excellent opportunity to work in a dynamic environment supporting physicians and their educational needs. The role involves monitoring live chats, managing inquiries, and ensuring seamless communication during educational courses.<br><br>Responsibilities:<br>• Facilitate live chat sessions during educational courses, ensuring prompt and accurate responses to inquiries.<br>• Provide support to physicians attending live stream sessions, addressing questions and resolving issues.<br>• Oversee communication channels during courses held on Fridays, Saturdays, and Sundays.<br>• Collaborate with team members in the office during weekdays to prepare for upcoming courses.<br>• Ensure smooth operation of live streams and troubleshoot any technical challenges.<br>• Maintain detailed records of interactions and inquiries for future reference.<br>• Deliver exceptional customer service through inbound and outbound calls.<br>• Assist with order entry tasks, ensuring all data is accurate and up-to-date.<br>• Respond to customer inquiries with professionalism and efficiency.<br>• Proactively identify and communicate opportunities for process improvement.
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team on a long-term contract basis. Based in Jamaica, New York, this position involves delivering exceptional support to customers by addressing inquiries and resolving issues efficiently. This role offers an excellent opportunity to build strong customer relationships while contributing to a dynamic work environment.<br><br>Responsibilities:<br>• Provide attentive and detail-oriented support to customers by answering inbound calls and addressing their concerns effectively.<br>• Handle customer inquiries regarding orders, ensuring prompt and accurate order entry.<br>• Maintain a positive and empathetic approach when assisting customers with their needs.<br>• Collaborate with team members to resolve customer issues and improve service quality.<br>• Document customer interactions and follow up on unresolved matters to ensure satisfaction.<br>• Respond to both inbound and outbound calls to assist with various customer requests.<br>• Uphold company standards for customer service and maintain a high level of excellence.<br>• Adapt to changing customer needs and provide tailored solutions.<br>• Manage multiple tasks simultaneously while maintaining attention to detail.<br>• Contribute to team goals by sharing insights and best practices.
<p>Our Stamford based client is looking to hire a Supply Chain Specialist in a long term temporary capacity with the possibility of being hired on as a perm employee!</p><p>The Supply Chain Specialist will oversee all aspects of order processing and work to improve efficiencies where possible and aligned with the goals.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><p>· <strong>Order Fulfillment</strong></p><p>o Ability to self-manage time and understand prioritization needs</p><p>o Coordinate with suppliers on all Export Documentation needs</p><p>o Coordinate orders with freight forward, distributors, warehouse as needed</p><p>o Document RACI for all processes, unique distributor handling</p><p>o Handle all Customer communication</p><p>o Handle communication to sales where required</p><p>o Order processing and tracking – daily review of open orders reporting & Assessing risk to orders shipping timelines and addressing ahead of time</p><p>o Assist with sample order process as needed</p><p>o Review Distributor inventory reporting & Discuss with sales and distributors as needed for ordering needs</p><p>o Ability to analyze excel reporting for orders, metrics, and allocations</p><p>o Process any required documentation and follow up with suppliers</p><p>o Review and analyze Backorder hold reporting to ensure on-time release of orders</p><p>o Brainstorm and bring forth ideas for areas of improvement</p><p>o Ensure mid-month and month-end checks are clean for assigned territory and team</p><p>o Back-up for team members</p><p> </p><p>· <strong>Accounting/Financial</strong></p><p>o Follow up with accounting on credit holds</p><p>o Follow up with pricing team for pricing holds</p><p>o Work with Accounting/FP& A to ensure excise tax processing is accurate</p><p>o Work with Accounting on credit/rebills as required</p><p><strong> </strong></p><p>· <strong>Compliance</strong></p><p>o Responsible for following allocation protocols and new item/acquisition distributor designation.</p>
We are looking for a skilled Collections Specialist to join our team in Clifton, New Jersey, on a Contract to permanent basis. In this role, you will be responsible for managing overdue accounts and ensuring timely payments from customers to support the financial health of the organization. This position is ideal for someone who is detail oriented, with strong communication skills and experience in commercial collections.<br><br>Responsibilities:<br>• Contact customers to collect payments on outstanding balances and resolve account discrepancies.<br>• Investigate customer information using credit bureau data, background checks, loan documents, and databases to locate individuals.<br>• Communicate effectively with customers via phone calls and emails to negotiate payment arrangements.<br>• Monitor and update account records to reflect payment status and customer interactions.<br>• Collaborate with internal teams to address billing issues and ensure accurate account management.<br>• Utilize Microsoft Excel to track collections progress and analyze account data.<br>• Maintain compliance with company policies and legal regulations during the collections process.<br>• Prepare regular reports detailing collection activities and account recovery performance.<br>• Provide exceptional customer service while handling sensitive financial matters.<br>• Recommend strategies to improve collection processes and reduce overdue accounts.
<p><strong>Position Summary:</strong></p><p>The Logistics Claims Specialist is responsible for managing and resolving freight claims related to loss, damage, and service failures across the supply chain. This role ensures timely and accurate processing of claims, maintains compliance with carrier agreements, and provides exceptional support to internal teams and external partners. The ideal candidate will have strong analytical skills, attention to detail, and experience in logistics operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Claims Management:</strong></li><li>Investigate, file, and track freight claims for loss, damage, and shortages with carriers and vendors.</li><li>Ensure claims are processed accurately and within contractual timelines.</li><li><strong>Documentation & Compliance:</strong></li><li>Collect and review all required documentation (BOLs, PODs, invoices, photos) to support claims.</li><li>Maintain compliance with carrier agreements and company policies.</li><li><strong>Communication & Coordination:</strong></li><li>Serve as the primary point of contact for claims inquiries from carriers, customers, and internal teams.</li><li>Collaborate with operations, customer service, and finance teams to resolve discrepancies.</li><li><strong>Reporting & Analysis:</strong></li><li>Monitor claim trends and provide regular reports on claim status, recovery rates, and root cause analysis.</li><li>Recommend process improvements to reduce claim frequency and cost.</li></ul><p><br></p>
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fairfield, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.</p><p>• Handle product returns, warranty claims, and other customer-related issues with professionalism.</p><p>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.</p><p>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.</p><p>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.</p>
<p>We are looking for a success-driven, bilingual Sales & Customer Care Consultant to join our team in Bergen County, New Jersey, on a contract basis. In this role, you will be responsible for delivering outstanding service to our customers while contributing to the overall success of the department. If you thrive in a fast-paced environment and enjoy solving customer inquiries, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by addressing inquiries professionally and efficiently.</p><p>• Proactively identify and resolve potential issues to ensure a seamless customer experience.</p><p>• Assist customers with a wide range of queries, including product information, returns, delivery, payments, and account registration.</p><p>• Achieve department goals by meeting individual targets related to sales, quality, and productivity.</p><p>• Collaborate with team members and other departments to enhance service delivery and share knowledge.</p><p>• Handle inbound and outbound calls, ensuring timely and accurate communication.</p><p>• Manage email correspondence and data entry tasks with attention to detail.</p><p>• Schedule appointments and process orders accurately using relevant systems and tools.</p>
<p>We are seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join our team. This role is ideal for someone who thrives in a structured office environment and enjoys working with numbers, vendors, and internal teams to keep financial operations running smoothly.</p><p><strong>Key Responsibilities</strong></p><ul><li>Retrieve and process invoices from email and OneDrive folders.</li><li>Post approved AP invoices into the accounting system.</li><li>Maintain and update cash flow spreadsheets in coordination with the Accounting Supervisor.</li><li>Record outgoing payments and reconcile accounts.</li><li>Respond to vendor inquiries via phone and email.</li><li>Process employee expense reports.</li><li>Set up new customers in SAP Business Partner (BP) module.</li><li>Assist with audits by providing documentation.</li><li>Order and maintain office supplies.</li></ul><p><strong>Additional Duties</strong></p><ul><li>Liaise with Sales and Logistics teams as needed.</li><li>Maintain accurate vendor records and collect required documents (e.g., W-9s).</li><li>Follow up on missing invoices and account statements.</li><li>Deposit checks at the bank.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
- hybrid; 4 days onsite; 1 day remote<br>- contract, potential for hire <br>- dress code: business casual <br>- parking: free <br>- schedule: Monday-Friday, 9am-5pm (standard business hours are between 8:30am-5pm)<br><br>Job Summary: The Key Account Coordinator and Sales Support Specialist will serve as a developmental role within the Sales function team and will be responsible for connecting with existing and potential customers in order to engage and create a service focused relationship. This role will consist largely of partnering with the sales team and offer support on inside sales activities such as coordination of cargo forecasts and deliveries, prioritization and allocation of vessel space and maintaining customer contracts, tariffs and schedules. Also responsible for cargo quality improvement and customer damage claims. In addition, and as support to outside sales, the Sales Support Specialist will visit to client’s sites and have direct interactions with key stakeholders of our customers in order to understand the customers' needs, inform customers about the Company's offerings, and make suggestions for how the Company's services can effectively suit the customer’s needs.<br><br>Job Responsibilities: <br>• Maintain and initiate contact with existing working level customers to coordinate cargo deliveries.<br>• Maintain accurate customer profiles and files. Share with overseas MOL RORO sales groups.<br>• Review and process new customer registration forms to ensure all required information is complete and accurate.<br>• Review monthly tonnage plans with LM and KAM. Develop optimal plans to effectively serve the customer.<br>• Assist KAM in developing regional sales plans with target accounts and coordinate with overseas MOL RORO sales groups.<br>• Work toward achieving and exceeding individual and group sales budgets (revenue, vehicle volume, and PL.)<br>• Utilize LM data & create and distribute accurate scheduling to existing and future customer base.<br>• FMC filing (Spot and Service contract)<br>• Maintenance of service contract rate list sheet and send to relevant party when changes are made. <br>• Maintain accurate mafi trailer forecasts and distribute same with operations and LM.<br>• Collect information from various media and new sources and share with overseas MOL RORO sales groups.<br>• Oversee pricing requests from MOL website, LM, and Key Account Managers<br>• Responsible for PCC.net contract & tariff creation and maintenance. <br>• Provide assistant for investigation of Account Receivable maintenance and resolving invoice discrepancies.<br>• Provide creative communication and solutions between accounts and the Company<br>• Promote teamwork with primary booking office and primary documentation office as well as overseas MOL<br>RORO sales groups.<br>• Distribute weekly schedules to customers.<br>• Keep customer account records up to date and coordinate with Customer Service to track and follow up on overdue invoices. <br>• Provide support and coverage for the customer service representative during their absence.<br><br><br>Sales Support,Sales Support,,Sales Support,Sales Support,,,Sales Support,Sales S
<p>We are looking for an Accounting Specialist to join our team in Stamford, Connecticut. In this role, you will handle essential financial operations and provide accurate accounting support for a diverse portfolio of clients. The ideal candidate is highly organized, proactive, and skilled in managing financial records while ensuring accuracy and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and oversee the general ledger, ensuring accuracy and identifying discrepancies.</p><p>• Process invoices and manage bill payments, verifying details and resolving errors.</p><p>• Handle accounts receivable tasks, including preparing invoices, resolving issues, and ensuring timely deposits.</p><p>• Reconcile banking, credit card, brokerage, and retirement account transactions to ensure accurate treasury management.</p><p>• Conduct investment and partnership accounting by preparing journal entries and reconciling accounts.</p><p>• Generate financial reports and perform analytical reviews using accounting software.</p><p>• Process tax payments, ensuring compliance with deadlines and communicating cash needs to the team.</p><p>• Organize payroll processes for household or business employees in accordance with established workflows.</p><p>• Build and maintain strong relationships with external providers and clients, ensuring effective communication and collaboration.</p>
<p>We are looking for a proactive Front Desk Coordinator to join our team in Darien, Connecticut. This is a Contract to permanent position where you will play a vital role in ensuring smooth daily operations while delivering exceptional customer experiences. The ideal candidate will be organized, detail-oriented, and skilled in handling various administrative tasks. Must be available for nights and weekends</p><p><br></p><p>Responsibilities:</p><p>• Process payments efficiently using the designated payment application.</p><p>• Prepare and print food and beverage menus for distribution.</p><p>• Create, print, and display flyers to promote events and services.</p><p>• Schedule appointments for the golf simulator and manage bookings.</p><p>• Provide outstanding customer service to enhance the experience for members and visitors.</p><p>• Answer phone calls professionally and assist with inquiries.</p><p>• Maintain a welcoming and organized front desk area.</p><p>• Help coordinate daily tasks to ensure seamless operations.</p><p>• Collaborate with team members to address customer needs effectively.</p>
<p>Recognized New York City firm is currently seeking a Billing Specialist to join their team. In this role, you will collaborate closely with our interior design team to manage billing processes and ensure accurate invoicing for a wide range of customized projects. This position requires strong communication skills, a proactive approach, and the ability to handle diverse client systems and budgets.</p><p><br></p><p>Responsibilities:</p><p>• Manage billing processes for various design projects, ensuring accuracy and timeliness.</p><p>• Coordinate with designers to track and update project hours and expenses.</p><p>• Communicate proactively with the design team to provide budget status updates and address any discrepancies.</p><p>• Prepare and issue invoices to vendors and clients based on customized project details.</p><p>• Calculate and allocate billing amounts, including percentages for purchased or used items.</p><p>• Follow up with designers to ensure timely submission of hours and other project data.</p><p>• Verify and reconcile billing information to maintain accurate financial records.</p><p>• Handle payments and ensure proper documentation for all transactions.</p><p>• Collaborate with team members to address billing inquiries and resolve issues.</p><p>• Maintain clear and organized records for all billing activities.</p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
We are looking for an organized and personable Front Desk Coordinator to join our team on a contract basis in Westport, Connecticut. This position offers an opportunity to interact with a variety of people while ensuring smooth operations at the front desk. If you excel in providing exceptional customer service and maintaining an efficient reception space, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome visitors and guests with a friendly and detail-oriented demeanor.<br>• Manage incoming calls, direct them appropriately, and provide information as needed.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable.<br>• Coordinate with internal teams to support administrative tasks and scheduling.<br>• Handle correspondence, including emails and mail distribution.<br>• Assist with basic record-keeping and documentation tasks.<br>• Provide prompt responses to inquiries and resolve customer concerns effectively.<br>• Ensure smooth operation of front desk activities by managing appointments and bookings.<br>• Communicate clearly with team members to support daily operations.<br>• Uphold confidentiality and a detail-oriented approach when handling sensitive information.
