We are looking for a Customer Experience Specialist to join our team in Parsippany, New Jersey. In this role, you will play a pivotal part in ensuring exceptional service for our customers by managing order processing, optimizing logistics, and driving efficiency in supply chain operations. This is a Contract-to-Permanent position within the food and beverage industry, offering an exciting opportunity to contribute to a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Oversee the entire order management process, from purchase order receipt to delivery, ensuring seamless coordination with internal teams and external stakeholders.<br>• Optimize shipping strategies to maximize cost efficiency and improve delivery performance.<br>• Track and analyze shipping efficiency gains and share insights with cross-functional teams.<br>• Process customer orders using SAP and proprietary systems, ensuring accuracy and timeliness.<br>• Collaborate with customers to streamline order processing and enhance overall logistics performance.<br>• Minimize claims and discrepancies by ensuring compliance with shipping and order standards.<br>• Manage returns, credits, and claims processes efficiently to maintain customer satisfaction.<br>• Generate reports and perform data analysis to support customer service and logistics improvements.<br>• Utilize advanced Excel skills, including pivot tables and VLOOKUP, to track shipments and manage order data.<br>• Support continuous improvement initiatives by analyzing processes and proposing cost-to-serve enhancements for key accounts.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Edison, New Jersey. In this role, you will handle customer queries, resolve issues efficiently, and ensure a positive customer experience. This is an onsite position with a business casual dress code and free parking available.<br><br>Responsibilities:<br>• Respond to and resolve 30-80 Zendesk support tickets daily, ensuring timely resolution within 24-48 hours.<br>• Address customer concerns such as tracking issues, missing items, damaged products, or inquiries about product details.<br>• Conduct independent research to provide answers to complex customer questions.<br>• Process product returns and manage replacement orders for damaged items.<br>• Collaborate effectively with warehouse teams to ensure smooth operations; bilingual skills are a plus.<br>• Develop and maintain a strong understanding of product details to provide accurate information to customers.<br>• Handle challenging customer interactions professionally while maintaining the company's reputation.<br>• Offer additional support during peak periods, such as Black Friday, with increased availability.
<p>We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This part-time position offers an opportunity for long-term growth, allowing candidates to showcase their skills and advance within the role. The ideal candidate will provide exceptional support to our department by assisting with deliveries, tracking drivers, and handling customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer inquiries, including resolving issues and providing timely updates.</p><p>• Process and issue credits accurately within the internal system.</p><p>• Create and manage special orders to meet client needs.</p><p>• Escalate complex issues to the appropriate team or department for resolution.</p><p>• Engage in dispatching responsibilities to ensure smooth operations.</p><p>• Conduct data tracking and entry in company systems to maintain accurate records.</p><p>• Collaborate with team members to improve service efficiency and customer satisfaction.</p><p>• Participate in on-site training to become proficient in system navigation and role-specific tasks.</p>
We are looking for an Accounts Payable Clerk to join our team in Stamford, Connecticut. In this role, you will be responsible for managing invoice processing, reconciling accounts, and ensuring the accurate and timely handling of payments. This position offers the opportunity to contribute to a dynamic department while advancing your career in accounting.<br><br>Responsibilities:<br>• Open, sort, and distribute incoming departmental mail on a daily basis.<br>• Validate, record, and mail checks while expediting requests requiring special handling.<br>• Organize and maintain records by sorting, logging, scanning, and filing invoices, checks, and related documents.<br>• Provide administrative support to the AP/Finance Department to ensure smooth operations.<br>• Address customer service inquiries from internal business partners in an attentive and precise manner.<br>• Assist in the preparation and execution of internal and external audits as required.<br>• Manage the full-cycle accounts payable process with accuracy and efficiency.<br>• Execute daily financial processes and controls to ensure compliance with company policies.<br>• Process payments in foreign currencies while adhering to established guidelines.
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis. This role is based in Carlstadt, New Jersey, and offers an excellent opportunity to contribute to a fast-paced wholesale distribution environment. The ideal candidate will excel in administrative tasks and customer interactions, ensuring smooth operations and high-quality service.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely placement.<br>• Coordinate shipments and oversee the creation of shipping documentation.<br>• Generate and finalize invoices for completed orders.<br>• Scan and organize documents for record-keeping and compliance.<br>• Provide general administrative and clerical support to assist various departments.<br>• Respond to inbound customer inquiries promptly and professionally.<br>• Utilize Salesforce.com to track customer interactions and order details.
<p>We are looking for a dedicated Bilingual English/Spanish Customer Service Representative to join our team. This long-term contract position offers an opportunity to contribute to a company focused on simplifying open enrollment processes and enhancing employee benefits administration. If you thrive in a fast-paced environment and enjoy working collaboratively, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer support by addressing inquiries related to benefit plans and enrollment processes.</p><p>• Assist clients in navigating complex benefit administration tasks with clarity and professionalism.</p><p>• Accurately input alphanumeric and numeric data into company systems to ensure seamless operations.</p><p>• Utilize Microsoft Outlook, Excel, and Word to manage communications, track information, and create documentation.</p><p>• Collaborate with team members to develop and deliver strategic communication plans that enhance employee engagement.</p><p>• Conduct business and conversational communication in Spanish when required to support diverse clientele.</p><p>• Participate in comprehensive training sessions to gain industry-specific knowledge and skills.</p><p>• Maintain a high level of accuracy and attention to detail while handling sensitive information.</p><p>• Continuously improve processes and suggest solutions to streamline administrative tasks.</p><p>• Uphold company standards and ensure compliance with all relevant regulations.</p>
<p>We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this Contract-to-permanent position, you will play a key role in supporting patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent opportunity to bring your communication skills and problem-solving abilities to the healthcare industry. </p><p><br></p><p>** two weeks of training M-F 9-5 then the shift is 12pm-8pm</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Make outbound calls to follow up on patient needs and provide timely updates.</p><p>• Accurately process and manage order entries, ensuring all details are documented correctly.</p><p>• Collaborate with team members to resolve customer issues and provide solutions.</p><p>• Maintain a thorough understanding of company policies and procedures to deliver consistent and accurate information.</p><p>• Utilize call center tools and systems to track and manage customer interactions.</p><p>• Uphold a high standard of service quality to enhance the patient experience.</p><p>• Identify opportunities for process improvements to streamline customer service operations.</p><p>• Communicate effectively with patients, healthcare providers, and internal teams to ensure a cohesive approach.</p><p>• Adhere to company guidelines and compliance standards in all interactions.</p>
<p>Robert Half Finance & Accounting is actively seeking Accounts Receivable Clerks for a variety of roles our Westchester and Fairfield teams are currently working to fill. Our clients are seeking skilled Accounts Receivable Clerks in a variety of industries. As an Accounts Receivable Clerk, you will be responsible for tracking and collecting payments, making bank deposits and running reports that document profits and losses. Our clients offer the opportunity to work in a dynamic team environment with excellent benefits and great career advancement opportunity.</p><p><br></p><p>Responsibilities</p><p>· Primary responsibility is to handle the administrative and clerical needs of the AR/Finance Department</p><p>· Maintain bookkeeping databases and spreadsheets</p><p>· Communicate with previous clients and customers to request payment and arrange payment plans</p><p>· Collect payments from customers and accurately record it into the system</p><p>· Create reports and balance sheets that document overall profits and losses</p><p>· Execute daily processes and controls accurately and in a timely manner; ensuring compliance with Company policies</p><p>· Providing customer service to internal business partners</p><p>· Providing internal and external audit assistance as required</p><p>· Open, sort and distribute daily department mail</p><p>· Sort, log, photocopy, and file invoices, checks, and other documents</p><p>· Verify, log and mail checks, including expediting special handling</p><p>· Perform special projects as assigned</p><p><br></p><p><br></p>
<p>Position summary </p><p> The Senior Presentation Associate position is a hybrid position responsible for providing presentation services for our clients. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs and/or tracking software for all presentation work </p><p> - *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle </p><p> - *Perform work in presentation design including but not limited to creating pitch books and materials creating editing and error correcting multiple document types to support the clients brand intake and workflow coordination functions as needed </p><p> - *Exercise independent judgment use established procedures standards and formats to edit proof create or otherwise complete presentation requests to client satisfaction </p><p> - *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions </p><p> - *Communicate with team members lead supervisor or client on job or deadline concerns </p><p> - *Meet contracted deadlines for service delivery to our clients </p><p> - *Troubleshoot basic software or hardware problems </p><p> - Help to foster a proactive environment of continuous service enhancement and relationship building with the client </p><p> - Perform Quality Assurance on own work and/or work of others as requested </p><p> - Adhere to Williams Lea policies in addition to client policies </p><p> - Use equipment and supplies in a cost-efficient manner </p><p> - Assist with administrative tasks as requested by Supervisor</p>
<p>Our client is a leading manufacturer committed to delivering high-quality products and exceptional service to their customers. As they continue to grow, they are looking for a detail-oriented and proactive <strong>Credit & Collections / A/R Specialist</strong> to join their finance team and help manage our receivables and customer credit processes.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the full-cycle accounts receivable process, including invoicing, payment application, and account reconciliation.</li><li>Evaluate customer creditworthiness and establish appropriate credit limits.</li><li>Monitor aging reports and proactively follow up on past-due accounts.</li><li>Communicate with customers regarding outstanding balances and resolve billing disputes.</li><li>Collaborate with sales and customer service teams to ensure timely collections and maintain positive customer relationships.</li><li>Prepare regular reports on A/R performance, credit risk, and collection status.</li><li>Support month-end close activities related to receivables and collections.</li></ul><p><br></p>
<p>Join a well-established, independent wealth management firm with a long-standing reputation for delivering personalized investment strategies to high-net-worth individuals, families, and institutions. Our client is seeking a Client Service Associate to support a dynamic Private Wealth Advisory team. This is an excellent opportunity for a motivated, detail-oriented professional looking to grow within the private wealth management space. You’ll be working directly with high-net-worth clients and gain hands-on exposure to multiple areas of the business—from onboarding and account servicing to client communications and marketing support.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Manage new client onboarding and account setup</p><p>· Handle day-to-day service requests (wires, transfers, maintenance)</p><p>· Support relationship management for select clients</p><p>· Liaise with attorneys, accountants, and custodians</p><p>· Prepare client communications and quarterly reports</p><p>· Assist in marketing efforts: update materials, create presentations, and support email campaigns</p><p>· Participate in developing better client communications and social media initiatives</p><p><br></p><p>For immediate consideration for this position please email Alex.Muzaurieta@roberthalf.</p>
We are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. This long-term contract position offers an exciting opportunity to support both internal and external customers with a variety of inquiries and technical issues. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and demonstrate a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone and email, ensuring all requests are addressed within a 12-hour turnaround time.<br>• Take ownership of customer issues, providing accurate and detail-oriented resolutions while meeting First Level Resolution standards.<br>• Collaborate with internal teams and other business units to deliver end-to-end solutions for customer inquiries.<br>• Utilize multiple systems and applications to research and resolve customer concerns effectively.<br>• Apply knowledge of small commercial insurance principles and company products to assist customers.<br>• Adhere to corporate policies, regulatory standards, and internal processes while maintaining high-quality service.<br>• Support other teams and manage transactions as business needs evolve.<br>• Maintain performance standards in a dynamic, high-volume environment.<br>• Complete additional tasks and assignments as required by management.<br>• Demonstrate strong interpersonal and teamwork skills to contribute to a collaborative work environment.
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
We are looking for an experienced Medical Front Desk Specialist to join our team in Bridgeport, Connecticut. In this role, you will play a vital part in ensuring smooth operations at the front desk by managing patient interactions, scheduling, and administrative tasks. This is a Contract-to-permanent position, offering a great opportunity for growth in the healthcare field.<br><br>Responsibilities:<br>• Welcome patients and visitors with professionalism, ensuring a positive first impression.<br>• Handle patient check-in processes efficiently, verifying necessary information and documentation.<br>• Schedule patient appointments and manage reminders, adapting to dynamic needs.<br>• Perform insurance verification and ensure all details are accurately recorded.<br>• Address patient inquiries and concerns promptly, maintaining excellent customer service.<br>• Process co-payments and manage billing-related tasks with attention to detail.<br>• Operate a multi-line phone system, managing calls and directing them appropriately.<br>• Organize and maintain front desk records, ensuring accuracy and confidentiality.<br>• Coordinate communication between patients, medical staff, and external parties.<br>• Manage administrative duties such as faxing and filing to support daily operations.
<p>Our client is seeking a dedicated <strong>Collections Specialist </strong>to join their team in <strong>Berkeley Heights, NJ </strong>for a hybrid opportunity<strong>.</strong> In this Contract-to-permanent position, you will play a key role in ensuring timely and accurate collection processes for both commercial and consumer accounts. This opportunity is ideal for professionals with expertise in credit and collections who thrive in a fast-paced environment.</p><p><br></p><p><strong>Collections Specialist Responsibilities:</strong></p><p>• Manage collection activities for commercial and consumer accounts, ensuring timely payments and resolving outstanding balances.</p><p>• Communicate effectively with clients to negotiate payment plans and address account discrepancies.</p><p>• Utilize credit and collection processes to maintain accurate financial records and minimize overdue accounts.</p><p>• Analyze customer billing and payment histories to identify potential risks and develop strategies for resolution.</p><p>• Maintain detailed documentation of collection efforts and interactions with clients.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Prepare detailed reports on account statuses and collection progress using Microsoft Excel.</p><p>• Apply advanced Excel formulas to analyze financial data and generate insights.</p><p><br></p>
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
<p>A busy company in the Montville area is seeking an Accounts Receivable Specialist to join their growing organization. This Accounts Receivable Specialist will get the chance to join a dynamic team that works well with each other and offers career advancement. The ideal Accounts Receivable Specialist will come from a consumer product type company and have intermediate Excel skills including with pivot tables and vlookups. Responsibilities of this Accounts Receivable Specialist will include but not be limited to: </p><p><br></p><p>Accounts Receivable Specialist Responsibilities:</p><p>• Process and reconcile incoming payments, including checks, wire transfers, and credit card transactions.</p><p>• Create and distribute customer invoices with precision and timeliness.</p><p>• Monitor accounts for overdue payments, discrepancies, and irregularities.</p><p>• Investigate and resolve customer billing issues or disputes effectively.</p><p>• Maintain up-to-date and accurate customer account records in the accounting system.</p><p>• Generate aging reports and assist with month-end closing activities.</p><p>• Work collaboratively with Sales, Customer Service, and Accounting teams to address payment-related concerns.</p><p>• Support audits and ensure compliance with AR documentation requirements.</p><p>• Recommend and implement process improvements to enhance accounts receivable efficiency.</p><p><br></p><p>This Accounts Receivable Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Accounts Receivable Specialist position, apply today! </p>
<p>We are looking for a <strong><u>dedicated experienced (5+ yrs) Privacy & Compliance Specialist</u></strong> to join the compliance department of a respected nonprofit organization in New York, NY. This is a long-term contract position that offers the opportunity to contribute to meaningful work in a dynamic and detail-oriented environment. The ideal candidate will bring strong organizational skills, legal expertise, and a proactive approach to supporting compliance efforts.</p><p><br></p><p>Responsibilities:</p><p>• Manage and track internal client requests, including document reviews and follow-ups.</p><p>• Monitor and ensure reported compliance issues are documented and resolved effectively.</p><p>• Provide administrative support by submitting check requisitions and processing invoices.</p><p>• Assist with clerical tasks such as maintaining records, scheduling, and correspondence.</p><p>• Collaborate with team members to ensure compliance processes run smoothly.</p><p>• Support the preparation and organization of legal documents and compliance materials.</p><p>• Conduct research and assist with resolving compliance-related inquiries.</p><p>• Maintain proficiency in Microsoft Office Suite to perform daily tasks efficiently.</p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
Are you a detail-oriented detail oriented with a welcoming demeanor and strong customer service skills? Join our team as a Front Desk Clerk, where your expertise and friendly personality will help create a positive experience for residents! About the Role: As a Front Desk Clerk, you will be the warm, detail oriented face of our property, managing the front desk with a strong focus on access control. With our doors locked 24/7, you’ll ensure our community remains safe and secure by assisting residents using key fobs to access the building. After regular office hours, you’ll also provide exceptional service by helping residents retrieve packages from the locked package room — a key responsibility of this role. Key Responsibilities: Serve as the first point of contact, ensuring a detail oriented and welcoming atmosphere. Maintain access control protocols for the building and assist residents with entry. Facilitate after-hours package retrieval for residents from the locked package room. Provide general customer service and respond to resident inquiries with professionalism and care. Top 3 Must-Haves (Hard Skills): Previous front desk experience (preferred). Strong customer service skills. Property management experience (a plus). Required Software Skills: Proprietary software training will be provided. Ideal Candidate Traits (Soft Skills/Personality Fit): detail oriented demeanor. Friendly and approachable. Detail-oriented, ensuring accuracy and efficiency in all tasks.
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p><strong>HR/Payroll Specialist – Garden City, Long Island, NY</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>self-motivated, standalone HR/Payroll Specialist</strong> for our client in the Garden City, Long Island, NY, area. Are you a talented HR/Payroll professional looking to join a tight-knit team and make a big impact in a small office environment? If you're ready to take the reins of full-cycle, multistate payroll and human resources management for a staff of 120+ employees, we want to hear from you!</p><p><br></p><p><strong>As the HR/Payroll Specialist, </strong>you will manage:</p><ul><li><strong>End-to-End Payroll Administration</strong>: Process full-cycle, multistate payroll for 120+ employees with a keen eye for accuracy and compliance.</li><li><strong>Human Resources Support</strong>: Manage employee onboarding, benefits administration, compliance tracking, and other HR functions to ensure a seamless experience for team members.</li><li><strong>Policy Oversight</strong>: Maintain and update HR policies as needed, ensuring adherence to federal, state, and local regulations.</li><li><strong>Small Office, Big Impact</strong>: Collaborate closely with other departments to foster a positive work environment in a dynamic small office setting.</li></ul><p>Seeking an <strong>HR/Payroll Specialist </strong>with ADP WFN experience in a multistate environment.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li><strong>Small Office, Big Impact</strong>: You'll be an integral part of a close-knit team where your work directly contributes to the company’s success.</li><li><strong>Autonomy</strong>: Take ownership of your role, manage your responsibilities independently, and drive meaningful results.</li><li><strong>Location</strong>: Enjoy working in the vibrant Garden City area, conveniently located in Long Island, NY!</li></ul><p><strong>Contact Anna Parson at Robert Half or apply now! </strong></p>
We are looking for a detail-oriented and organized Receptionist to join our team in Garden City, New York. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet and assist visitors in a courteous and friendly manner.<br>• Answer and manage a multi-line phone system, transferring calls to the appropriate departments.<br>• Schedule appointments and maintain an organized calendar.<br>• Handle email correspondence promptly and professionally.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Organize and maintain files and records, ensuring easy accessibility.<br>• Collaborate with team members to ensure smooth office operations.<br>• Utilize Microsoft Word, Excel, and Outlook for various administrative tasks.<br>• Provide exceptional customer service to both internal and external stakeholders.
