We are looking for a detail-oriented Bookkeeper to support day-to-day financial operations for a Long-term Contract position based in Jersey City, New Jersey. This role will oversee core accounting activities across receivables, payables, payroll support, and reporting while helping maintain accurate records and timely transactions. The ideal candidate brings strong bookkeeping experience, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee daily cash handling activities, including recording deposits, processing check images, organizing supporting documentation, and applying incoming funds to the appropriate customer accounts.<br>• Review and reconcile assigned cash and deduction ledgers, research unresolved balances, and coordinate follow-up actions to clear outstanding items promptly.<br>• Administer the accounts payable workflow by monitoring incoming invoice communications, entering and validating payment data, and preparing scheduled disbursements to vendors.<br>• Audit and process employee expense submissions while maintaining administrative oversight of travel and expense platforms and related account access.<br>• Maintain the company credit card program, including transaction review, account monitoring, and record accuracy.<br>• Support monthly payroll processing, benefits-related coordination, and associated human resources administrative tasks to ensure timely and accurate completion.<br>• Record tariff-related financial entries and work with external brokers or online portals to obtain monthly statements and confirm payment readiness.<br>• Prepare data for monthly sales tax reporting and submit required information through the designated tax compliance platform.
<p>Office Administrator / Bookkeeping opportunity available with Islandia area privately held company. Small, family-feel office seeks a well-rounded individual to handle all administrative, as well as light bookkeeping responsibilities. Daily work may include: answering phones, handling email correspondence, ordering supplies, coordinating routine office maintenance and deliveries as well as acting as liaison with tech support, ordering lunch & food for meetings, e-filing and updating clients regarding status of tax returns, scanning client tax information, preparation of 1099s and bank deposits, issuing invoices. </p><p><br></p>
<p>We are looking for a detail-oriented <strong>Bookkeeper </strong>to support core accounting operations for a <strong>contract-to-hire</strong> opportunity based in <strong>West Harrison, New York</strong>. This <strong>fully onsite</strong> role will focus on maintaining accurate financial records, assisting with month-end activities, and helping ensure timely processing across payables, payroll support, and cash-related tasks. The ideal candidate brings strong reconciliation experience, is comfortable working in a fast-paced environment, and can contribute reliably during critical closing periods.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile bank statements and general ledger accounts, investigate variances, and resolve issues to maintain accurate financial reporting.</p><p>• Assist with month-end closing activities for key reporting periods, including preparing supporting schedules and validating account balances.</p><p>• Create and record journal entries with clear backup documentation to support audit readiness and internal review.</p><p>• Provide day-to-day accounts payable assistance by reviewing invoices, assigning appropriate coding, and following up with vendors as needed.</p><p>• Support payroll administration by entering and verifying employee-related data and coordinating with payroll processing timelines.</p><p>• Monitor cash activity, help maintain daily cash position records, and contribute to treasury-related reporting needs.</p><p>• Review account activity for completeness and accuracy, ensuring financial data is properly organized and up to date.</p><p>• Partner with accounting team members to meet deadlines and maintain smooth execution of routine bookkeeping functions.</p>
<p>Growing Real Estate organization is currently seeking a Bookkeeper. As an integral part of the team, you will play a pivotal role in handling financial transactions, maintaining accurate records, and ensuring compliance with legal requirements. This position is an excellent fit for those who have a keen eye for detail and are adept at using Yardi software. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure the upkeep of apartment and property registration records.</p><p>• Manage the general ledger to maintain balance, prepare trial balance and perform bookkeeping tasks using the Timberline accounting system.</p><p>• Regularly check mails, input invoices into the system, cut checks against the invoices for signature, and mail out signed checks as required.</p><p>• Handle tax payments related to property taxes and perform tax calculations for all buildings in the portfolio.</p><p>• Prepare and send out rent bills on a monthly basis and issue notices to tenants for late payments.</p><p>• Conduct weekly financial reporting, reconcile accounts, and maintain records of financial transactions by posting and verifying.</p><p>• Confirm compliance with federal, state, and local legal requirements.</p><p>• Prepare and maintain accurate records and reports of all payroll transaction</p>
We are looking for a Bookkeeper to join our team on a Contract basis. This position will support payroll, accounting, and administrative operations by maintaining accurate financial records, assisting with reconciliations, and contributing to month-end and year-end activities. The ideal candidate brings strong bookkeeping experience, sound judgment with confidential information, and the ability to manage multiple priorities in an organized environment.<br><br>Responsibilities:<br>• Administer semi-monthly payroll processing and keep payroll files complete, current, and accurate.<br>• Update payroll records to reflect employee onboarding, separations, benefit changes, withholdings, and tax-related adjustments.<br>• Monitor payroll practices for compliance with applicable regulations and complete required reporting in a timely manner.<br>• Prepare journal entries and perform reconciliations for payroll, benefits, and general ledger accounts.<br>• Assist with monthly close and year-end accounting activities by organizing schedules, supporting documentation, and account analysis.<br>• Maintain orderly financial records and ensure source documents are properly filed and accessible for review.<br>• Provide office support through data entry, document handling, and other administrative tasks that help daily operations run smoothly.<br>• Partner with the Finance & Operations leadership team on special assignments and additional accounting or operational needs as requested.<br>• Contribute to audit readiness by assembling requested materials and helping prepare schedules for the annual internal financial review.
We are looking for an experienced and detail-oriented Bookkeeper to join our team in Elmhurst, New York. This role is essential in ensuring the accuracy of payroll processing, accounts payable, and bank reconciliations. The ideal candidate will have a strong background in financial management and the ability to adapt to various accounting tasks.<br><br>Responsibilities:<br>• Process biweekly payroll using Paychex for approximately 115 employees, ensuring accuracy and timely submission.<br>• Manage accounts payable operations, including reviewing invoices and maintaining accurate payment records.<br>• Conduct detailed bank reconciliations to verify and align all financial transactions.<br>• Support accounts receivable functions by monitoring incoming payments and addressing discrepancies.<br>• Collaborate on special financial projects as needed to meet organizational goals.<br>• Utilize Yardi to oversee financial data and maintain system integrity.<br>• Provide assistance with general bookkeeping tasks, ensuring compliance with company policies and standards.<br>• Maintain organized and up-to-date financial records to support audits and reporting requirements.<br>• Offer insights and recommendations to improve financial processes and efficiency.
<p>A travel agency in Waterbury, CT is seeking a detail-oriented <strong>Bookkeeper</strong> on a contract basis. This role is ideal for an accounting professional who enjoys managing day-to-day financial transactions, maintaining accurate records, and supporting business operations in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain accurate financial records and update bookkeeping systems regularly</li><li>Process accounts payable and accounts receivable transactions</li><li>Reconcile bank accounts, credit card statements, and general ledger accounts</li><li>Prepare journal entries and assist with month-end close activities</li><li>Generate invoices, track payments, and follow up on outstanding balances</li><li>Assist with payroll processing and expense tracking as needed</li><li>Prepare financial reports and support management with account analysis</li><li>Ensure records are organized and maintained in compliance with company procedures</li></ul><p><br></p>
Assist with the day-to-day management of residential communities, including apartments, condominiums, or multifamily properties. <br>Support resident onboarding, lease administration, renewals, move-ins, and move-outs.<br>Respond to resident questions, concerns, and service requests in a timely and detail oriented manner.<br>Coordinate with maintenance staff and outside vendors to ensure repairs and property issues are addressed promptly. <br>Help monitor rent collections, delinquency reports, and payment follow-up. <br>Maintain accurate tenant files, property records, and operational reports. <br>Conduct property inspections and assist in identifying maintenance, safety, and appearance issues. <br>Support marketing and leasing efforts, including scheduling tours, preparing listings, and tracking occupancy. <br>Assist with budgeting, invoice processing, purchase orders, and expense tracking. <br>Ensure compliance with fair housing laws, lease terms, company policies, and local property regulations. <br>Help prepare reports on occupancy, leasing activity, resident retention, and property performance.
<p>Growing organization is currently seeking a Bookkeeper to support daily accounting operations for a manufacturing organization in Brooklyn, New York. This position plays a key role in keeping financial records accurate, coordinating payroll activities, and ensuring timely processing of payables and other routine transactions. The ideal candidate brings strong bookkeeping knowledge, comfort with accounting software, and the ability to manage multiple priorities with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Maintain supplier and financial account records in the accounting system while recording expenses with a high level of accuracy</p><p>• Oversee the accounts payable cycle by preparing payments, reviewing outstanding balances, and reconciling vendor statements to resolve discrepancies</p><p>• Administer purchase order documentation and track related transactions to support organized procurement records</p><p>• Compile payroll information from semi-monthly timesheets and manager-approved compensation updates for submission to the payroll provider</p><p>• Enter, review, and maintain payroll data in the appropriate software to help ensure employees are paid correctly and on schedule</p><p>• Organize and update employee compensation and benefits records, including retirement and insurance-related documentation</p><p>• Prepare and post journal entries affecting income statement and balance sheet accounts in alignment with accounting procedures</p>
We are looking for a detail-oriented Bookkeeper to support day-to-day financial operations in New York, New York. This position plays a key role in maintaining accurate records, coordinating payments, and ensuring timely billing and reporting activities. The ideal candidate is comfortable managing multiple accounting tasks, working with vendors, and handling transactions across different currencies.<br><br>Responsibilities:<br>• Reconcile bank accounts on a regular basis to verify balances and resolve discrepancies promptly.<br>• Process outgoing payments accurately, including electronic payments and wire transfers, while following established controls.<br>• Prepare and issue customer invoices and monitor account activity to support timely collections.<br>• Maintain accounts payable and accounts receivable records with a high level of accuracy and organization.<br>• Generate financial and operational reports to provide clear insight into account status and transaction activity.<br>• Coordinate with vendors regarding billing, payment timing, and account questions to maintain strong business relationships.<br>• Prepare and distribute required 1099 documentation in accordance with applicable deadlines and reporting requirements.<br>• Manage transactions involving multiple currencies and ensure entries are recorded correctly.
<p>The salary for this opportunity is 70,000 - 80,000. The benefits include 401k, paid time off/holidays, vision insurance, dental insurance, health insurance and life insurance.</p><p><br></p><p>A regional real estate company in the West Orange area seeks a Bookkeeper with 3+ year's experience in real estate. Any exposure to real estate or property accounting is required.Yardi or a similar package is also a plus. The successful applicant with handle all the accounting functions for several major properties. This opportunity is open due to the fact that the company has acquired several new properties.Excellent benefits and working environment. To be considered please send your resume as a word format or you can contact Rich Singer, CPA at (848) 202-7970.</p>
• Process payroll for all employees accurately and timely, including regular, overtime, and special wage payments.<br>• Review and verify timesheets, wage computation, and other information to detect and resolve payroll discrepancies.<br>• Maintain and update payroll records and employee data in payroll systems.<br>• Prepare and distribute payroll reports for management, finance, and auditing purposes.<br>• Calculate and process deductions including taxes, benefits, retirement plans, and wage garnishments.<br>• Ensure compliance with all relevant labor laws, tax regulations, and company policies.<br>• Respond to employee inquiries regarding payroll issues or concerns in a detail oriented and timely manner.<br>• Coordinate with HR and accounting departments regarding new hires, terminations, and other payroll-impacting changes.<br>• Assist with quarterly and year-end payroll reporting, including W-2s and other required filings.<br>• Continuously seek opportunities to improve payroll processes and increase efficiency
We are looking for a detail-oriented Bookkeeper to support day-to-day financial operations in White Plains, New York. This position is well suited for someone who can keep records accurate, manage multiple accounting tasks efficiently, and communicate clearly with internal teams and external partners. The ideal candidate brings strong QuickBooks experience and a reliable approach to handling payables, receivables, reconciliations, and routine administrative coordination.<br><br>Responsibilities:<br>• Maintain accurate financial records by entering, reviewing, and updating transactions in QuickBooks.<br>• Handle accounts payable activities, including invoice review, payment processing, and timely documentation of expenses.<br>• Oversee accounts receivable tasks by issuing invoices, tracking outstanding balances, and following up on collections as needed.<br>• Perform regular bank and account reconciliations to ensure financial data is complete and correct.<br>• Organize financial files, supporting documents, and related records so information is easy to retrieve and audit.<br>• Prepare reports and summaries that help leadership monitor spending, cash flow, and day-to-day financial activity.<br>• Coordinate with internal staff and outside contacts to resolve billing questions, payment discrepancies, and documentation needs.<br>• Support special assignments and administrative tasks that contribute to efficient office and accounting operations.
We are looking for a detail-oriented Bookkeeper to join a real estate and property organization in New York, New York. This fully onsite opportunity is a contract position with permanent potential for someone who can manage day-to-day accounting activity with accuracy and consistency. The role focuses on maintaining financial records, supporting payables and receivables, and helping ensure timely reporting across core bookkeeping functions.<br><br>Responsibilities:<br>• Manage a high volume of accounts payable and accounts receivable transactions while maintaining accurate supporting documentation.<br>• Enter financial activity into accounting systems and spreadsheets, ensuring records are complete, organized, and up to date.<br>• Review invoices, postings, and related documents to confirm correct coding, calculations, and data accuracy before processing.<br>• Maintain journals, ledgers, and other financial records to support reliable tracking of daily accounting activity.<br>• Process cash, checks, and vouchers, and assist with deposits and documentation of incoming funds.<br>• Reconcile bank statements and account balances to identify discrepancies and support accurate reporting.<br>• Prepare recurring financial summaries and reports related to receipts, expenditures, payables, receivables, and operating results.<br>• Support month-end close activities by updating records, verifying balances, and assisting with account reconciliation.<br>• Follow established company practices along with applicable federal and state requirements in all bookkeeping tasks.
· Prepare, format, proofread, and file legal documents, correspondence, and reports. · Manage attorney calendars, schedule meetings, court dates, and deadlines. · Coordinate document management, including electronic and physical filing systems. · Communicate with clients, courts, opposing counsel, and internal staff in a detail oriented manner. · Assist with e-filing, court filings, and service of legal documents. · Maintain case files and track important dates and deadlines. · Handle incoming calls, emails, and mail and route communications appropriately. · Support billing activities, time entry, expense reports, and invoice processing as needed. · Conduct basic legal and administrative research under attorney supervision. · Provide general office and clerical support to the legal department.
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>future hybrid</li></ul><p>A growing services company in Parsippany is seeking a bookkeeper to join their accounting department. The role will get involved in various bookkeeping and accounting functions. This opportunity will be primarily dealing with various general accounting functions including bank reconciliations, accounts receivable, accounts payable and payroll duties. The company offers a very good benefits and compensation plan and the ability down the road to work a hybrid schedule. To apply email a resume in a Word format to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss.</p>
<p>Growing New York City real estate firm is currently seeking a Bookkeeper. This role focuses on managing financial operations for real estate portfolios, ensuring accuracy and compliance. The ideal candidate will have extensive experience with Yardi software and a strong background in property management accounting.</p><p><br></p><p>Responsibilities:</p><p>• Handle daily accounting operations, including accounts payable, accounts receivable, and general ledger entries.</p><p>• Maintain and manage financial records using Yardi property management software.</p><p>• Prepare and distribute monthly, quarterly, and annual financial statements for real estate properties.</p><p>• Process tenant payments, vendor invoices, and oversee timely collections and disbursements.</p><p>• Reconcile bank accounts and credit card statements, resolving any discrepancies.</p><p>• Assist in budgeting, forecasting, and conducting cash flow analysis for real estate assets.</p><p>• Collaborate with property managers and asset managers to provide financial reporting and insights.</p>
We are looking for a detail-oriented Bookkeeper to support accurate financial recordkeeping and day-to-day accounting operations in White Plains, New York. This position plays an important role in maintaining organized books, preparing routine financial reports, and helping the business stay on track with payroll, expenses, and compliance requirements. The ideal candidate is comfortable working with accounting systems, handling reconciliations, and collaborating with internal stakeholders to ensure reliable financial data.<br><br>Responsibilities:<br>• Maintain complete and accurate records of daily financial activity, including incoming payments, vendor invoices, and other accounting entries within the company’s bookkeeping system.<br>• Review financial information for accuracy, assign transactions to the proper accounts, and post entries in a timely manner.<br>• Perform recurring reconciliations for bank accounts and related financial records, identifying inconsistencies and resolving issues promptly.<br>• Support payroll administration by preparing required information, tracking employee earnings and deductions, and helping ensure payroll is submitted on schedule.<br>• Produce core financial reports such as balance sheets, income statements, and other recurring summaries for leadership review.<br>• Track operating expenses and assist with budget-related reporting by highlighting spending patterns, potential savings, and areas of financial concern.<br>• Keep financial files, invoices, and supporting documentation organized and current while following company guidelines and applicable regulatory requirements.<br>• Partner with managers, accounting personnel, and cross-functional teams to provide information needed for audits, tax preparation, and broader financial planning.
We are looking for a detail-oriented Bookkeeper to support a non-profit organization in New York, New York. This is a Contract position expected to run for two months and requires on-site availability on Tuesdays and Wednesdays for a total of 15 hours per week. The person in this role will help maintain accurate financial records, manage day-to-day bookkeeping activities, and contribute to a timely month-end close using QuickBooks Desktop.<br><br>Responsibilities:<br>• Reconcile a large volume of bank accounts and investigate discrepancies to keep financial records accurate and current.<br>• Handle routine bookkeeping tasks, including recording financial activity and maintaining organized supporting documentation.<br>• Prepare and issue invoices while monitoring incoming payments and outstanding balances.<br>• Support accounts payable and accounts receivable processes to ensure transactions are processed correctly and on schedule.<br>• Assist with month-end closing activities by reviewing entries, updating records, and helping finalize financial reports.<br>• Work on-site in New York, New York on Tuesdays and Wednesdays to provide consistent accounting support during the contract period.
We are looking for an experienced Bookkeeper to support day-to-day financial operations for our team in Jersey City, New Jersey. This position focuses on maintaining accurate records, managing payables and receivables, and ensuring timely reconciliation of financial activity. The ideal candidate brings strong QuickBooks knowledge, attention to detail, and the ability to collaborate closely with accounting leadership.<br><br>Responsibilities:<br>• Process vendor invoices accurately and maintain organized accounts payable records for timely payment.<br>• Prepare payment batches, match supporting documentation, and distribute checks to vendors in accordance with established schedules.<br>• Manage accounts receivable activity by issuing statements, tracking outstanding balances, and assisting with collection efforts.<br>• Perform regular bank reconciliations to verify account accuracy and resolve discrepancies promptly.<br>• Support month-end financial processes by reviewing transactions and helping keep records current and complete.<br>• Partner closely with the Controller and internal stakeholders to maintain efficient bookkeeping workflows and reliable reporting.<br>• Enter and update financial data in QuickBooks with a high level of accuracy and consistency.
<p>Robert Half's Full Time Engagement Professional team is growing.</p><p>We are looking for Accountants to join our team. Staff Accountants, Operational Accountants,and Bookkeepers</p><p>Come join our elite team focused on helping organizations across Long Island keep the work moving, implement new systems, cover leaves of absence and shortage of staff.</p><p><br></p>
We are looking for a dependable accounting specialist to oversee day-to-day financial operations for two related businesses in Mahwah, New Jersey. This position is ideal for someone who is comfortable managing a broad range of accounting duties, from transaction processing through month-end reporting, while working independently in a fast-paced environment. The role supports both an industrial equipment business and a property management operation, requiring strong attention to detail, sound judgment, and consistent accuracy.<br><br>Responsibilities:<br>• Oversee the complete accounting cycle for two separate entities, ensuring records are current, accurate, and aligned with established accounting practices.<br>• Handle incoming invoices, prepare vendor payments, maintain supplier account details, and investigate any billing inconsistencies.<br>• Create customer billings, post receipts, monitor open balances, and carry out collection follow-up in a thorough manner.<br>• Reconcile bank and credit card activity across multiple accounts and support day-to-day cash management needs.<br>• Prepare journal entries for recurring and adjusting activity, including accruals, depreciation, prepaid items, and payroll-related allocations.<br>• Perform month-end close procedures, reconcile general ledger accounts, and produce financial statements for management and external stakeholders.<br>• Maintain fixed asset and inventory records, working with internal teams to track parts usage, purchases, valuation, and discrepancies.<br>• Use Sage 300 and Excel to record transactions, generate reports, and uphold accuracy and consistency across financial data.<br>• Assist with audit preparation and help ensure financial documentation and internal controls are properly maintained.
<p>We are looking for a <strong>Senior Accountant</strong> who is looking to further their career in a fast-paced, growing industry. This organization has experienced unmatched growth and offers the unique opportunity to move up very quickly.</p><p> </p><p>The <strong>Senior Accountant</strong> role is an opportunity where you will have direct access to management in order to further develop and grow while utilizing your diverse skill set. The qualified <strong>Senior Accountant</strong> will have a degree in accounting, strong Microsoft Excel skills and 2+ years of applicable experience.</p><p> </p><p><strong>Senior Accountant</strong> <strong>Responsibilities:</strong></p><p>· Perform account analysis and reconciliation</p><p>· Maintain general ledger accounts</p><p>· Prepare monthly reports</p><p>· Post journal entries to general ledger</p><p>· Assist with month end close</p><p>· Assist with quarterly and annual financial reporting</p><p>· Financial statement preparation</p><p> </p><p><strong>Senior Accountant</strong> <strong>Requirements:</strong></p><p>· Bachelor's degree in accounting required</p><p>· Strong Microsoft Excel skills</p><p>· CPA (or CPA eligible) preferred</p><p> </p><p>If you are interested in this <strong>Senior Accountant</strong> opportunity, please email a copy of your resume immediately to Jennifer.Beilin@Roberthalf</p>
We are looking for a detail-oriented Full Charge Bookkeeper to support accurate and timely financial operations for a business based in Mount Kisco, New York. This position oversees core bookkeeping activities, from day-to-day transaction management to financial reporting and payroll support. The ideal candidate brings strong experience with QuickBooks, accounts payable and receivable, and account reconciliation while maintaining organized records and compliance with reporting standards.<br><br>Responsibilities:<br>• Manage daily bookkeeping activities by entering and maintaining financial transactions across payables, receivables, and general accounting records using QuickBooks.<br>• Review financial entries for accuracy, assign proper classifications, and post information to the correct accounts in a timely manner.<br>• Perform routine reconciliations for bank accounts and other balance sheet accounts, researching and correcting discrepancies when needed.<br>• Support payroll processing by preparing accurate payroll information and maintaining records related to hours worked, earnings, and deductions.<br>• Produce key financial documents such as balance sheets, income statements, and recurring management reports that reflect business performance.<br>• Track operating expenses, assist with budget-related reporting, and highlight areas of financial risk or potential savings.<br>• Maintain organized documentation for invoices, financial records, and supporting materials to ensure readiness for reporting, audits, and tax preparation.<br>• Partner with leadership and cross-functional teams to provide financial information and assist with accounting, audit, and compliance-related needs.
We are looking for a Full Charge Bookkeeper to support financial operations in New York. This role is responsible for maintaining accurate records across payables, receivables, reconciliations, and cash activity while helping ensure dependable reporting and strong operational controls. The ideal candidate brings leadership experience, sound accounting judgment, and the ability to improve processes in a fast-paced, high-volume environment.<br><br>Responsibilities:<br>• Oversee day-to-day bookkeeping activities across accounts payable and accounts receivable, ensuring accurate invoicing, collections, payment processing, and account balancing.<br>• Guide and support AP and AR team members by setting clear expectations, providing coaching, and encouraging career growth.<br>• Review financial transactions and related documentation to confirm timely vendor payments, customer billing accuracy, and proper cash application.<br>• Track cash movement, outstanding balances, aging activity, and liabilities to help inform financial planning and liquidity management.<br>• Establish and refine procedures, controls, and best practices that strengthen the accuracy and efficiency of payables and receivables operations.<br>• Work closely with finance and accounting leadership during monthly and annual close cycles, audit preparation, and reporting deliverables.<br>• Approve journal entries, reconciliations, write-offs, reserves, disbursement batches, and other exceptions requiring senior review.<br>• Identify opportunities to simplify workflows, reduce manual effort, and improve the use of accounting systems and reporting tools.<br>• Partner with internal departments to resolve billing discrepancies, collection matters, vendor concerns, and payment-related issues.<br>• Prepare performance summaries, trend reporting, and operational metrics for leadership while handling escalated customer and vendor matters promptly and effectively.