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55 results for Customer Service Specialist in Somerville, NJ

Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
  • 2025-10-02T16:43:54Z
Credit & Collections Specialist
  • West Conshohocken, PA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>·      Create and maintain credit history records</p><p>·      Set up new client accounts</p><p>·      Document daily collection activity</p><p>·      Complete collection effort calls</p><p>·      Reviewing and approving credit holds</p><p>·      Generate legal collections documents</p><p>·      Spreadsheet Maintenance</p><p>·      Perform payment reconciliations</p><p>·      Assist customer service department</p><p>·      Develop and schedule payment plans</p>
  • 2025-09-23T20:18:54Z
IT Operations Administrator
  • New York, NY
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • Key Responsibilities<br>Act as a trusted IT advisor to New York office employees, providing expert support and guidance across all levels.<br>Deliver responsive and effective support for Windows 11, Office 365, and collaboration tools including Microsoft Teams.<br>Administer and maintain Microsoft cloud services including Azure, Intune, Exchange Online, Defender, and Entra ID.<br>Manage service desk tickets, ensuring timely resolution and high-quality user experience.<br>Monitor and maintain the performance and availability of servers, storage, databases, and communication systems.<br>Troubleshoot and resolve LAN/WAN connectivity issues; escalate to vendors when necessary.<br>Support Cisco networking infrastructure and ensure reliable network operations.<br>Maintain IT security protocols, including firewall management, anti-virus protection, and access control.<br>Perform patch management, system installations, and configuration of Windows servers and desktops.<br>Maintain accurate technical documentation and contribute to IT policy and procedure updates.<br>Lead inventory management for IT assets, ensuring accurate records and best practices.<br>Required Skills & Experience<br>2–4 years of experience in IT operations or system administration.<br>Proficiency in:<br>Windows 11, Office 365, Azure, Intune, Exchange Online, Defender, Entra ID<br>Cisco Networking, LAN/WAN infrastructure<br>Network protocols including TCP/IP, DNS, DHCP<br>Strong troubleshooting and diagnostic skills across hardware, software, and cloud environments.<br>Excellent communication and customer service skills, with the ability to support executive-level users.<br>Experience with firewall technologies (SonicWALL preferred) and endpoint protection.<br>Ability to work independently and collaboratively in a fast-paced, detail oriented environment.
  • 2025-10-01T15:38:46Z
Loan Closer - Support
  • Carteret, NJ
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 36.00 USD / Hourly
  • <p>We are looking for a Loan Closing Support Specialist in the Middlesex County, NJ area. You must have commercial loan closing experience. If you have 2+ years of loan closing experience, experience with commercial loans, and are looking to grow your career, this might be the opportunity for you! </p><p> </p><p>Responsibilities:</p><p>• Prepare and review pre-closing documentation for commercial loans.</p><p>• Organize loan files, verify the accuracy of closing documents, and ensure compliance with all conditions, covenants, and required documentation.</p><p>• Collaborate with Attorneys, Relationship Managers, and other professionals to schedule and facilitate timely loan closings.</p><p>• Set up loan files in alignment with departmental procedures and coordinate closing activities with Loan Administrators.</p><p>• Process post-closing documents and reports.</p><p>• Maintain reference procedures to standardize loan closings, modifications, and conversions.</p><p>• Address customer inquiries and assist with problem-solving related to loan operations.</p><p>• Prepare and manage department reports such as pipeline and closing reports, ensuring accuracy and compliance with regulations.</p>
  • 2025-10-06T13:19:09Z
Loan Servicing - Support
  • Belvidere, NJ
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • <p>Our client is looking for a detail-oriented individual to join our team as a <strong>Loan Servicing Support Specialist</strong> in <strong>Belvidere,</strong> New Jersey. This long-term contract position involves managing leasing activities, ensuring compliance with tenant eligibility criteria, and maintaining accurate records across various programs and properties. If you possess strong organizational skills and have experience in loan administration or mortgage processing, this role may be an excellent fit for you.</p><p><br></p><p>This position is fully on-site.</p><p><br></p><p>Responsibilities:</p><p>• Calculate rent amounts and verify tenant eligibility based on income requirements.</p><p>• Handle leasing processes, including background checks, issuing new leases, renewing existing leases, and managing security deposits.</p><p>• Oversee certifications, lease renewals, tenant move-ins and move-outs, monthly vouchering, and adjustments such as rent increases.</p><p>• Maintain accurate records of all leases, both physical and digital, for agency properties and offices.</p><p>• Provide necessary lease documentation and family contribution letters to the Finance Department.</p><p>• Ensure compliance with municipal landlord registration requirements for agency-owned properties and maintain these records in both digital and traditional formats.</p><p>• Utilize basic Excel skills to organize and manage data effectively.</p><p>• Support other administrative tasks related to loan servicing and leasing activities as needed.</p>
  • 2025-10-07T20:24:08Z
Procurement Specialist
  • Branchburg, NJ
  • onsite
  • Temporary
  • 29.29 - 33.91 USD / Hourly
  • <p>Our client is seeking a dedicated <strong>Procurement Specialist</strong> to join their team in Bridgewater, New Jersey. In this l<strong>ong-term contract </strong>role, you will oversee procurement activities, ensuring efficient purchasing processes and compliance with industry standards. This position requires strong negotiation skills, excellent communication abilities, and a proactive approach to collaborating with suppliers and internal teams.</p><p>This role is <strong>FULLY ONSITE</strong></p><p><br></p><p><strong>Procurement Specialist Responsibilities:</strong></p><p>• Manage the procurement of goods and services, ensuring adherence to established purchasing processes and company policies.</p><p>• Collaborate with suppliers and internal stakeholders to verify that materials and services meet business requirements and specifications.</p><p>• Facilitate supplier payment processes by resolving discrepancies and promoting the use of e-commerce portals.</p><p>• Prepare and oversee requests for proposals, from gathering business requirements to vendor selection and contracting.</p><p>• Organize supplier relationship meetings, develop metrics, and analyze reporting to drive continuous improvement.</p><p>• Negotiate and document agreements with suppliers, employing competitive bidding strategies and standard contract templates.</p><p>• Assist in the development and revision of procurement procedures to optimize operations.</p><p>• Ensure timely sourcing and delivery of requested materials from approved suppliers, meeting end-user objectives.</p><p>• Monitor contractor statuses to confirm compliance with safety, insurance, and project milestone requirements.</p><p>• Collaborate with cross-functional teams to address procurement-related challenges and improve processes.</p>
  • 2025-10-06T15:04:23Z
Business Analyst
  • Piscataway, NJ
  • remote
  • Temporary
  • 61.75 - 71.50 USD / Hourly
  • We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
  • 2025-09-15T20:39:19Z
Accounts Receivable Specialist
  • Avenel, NJ
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in the Avenel, New Jersey area. In this role, you will play a vital part in managing customer accounts, ensuring accurate financial records, and supporting the company’s collection efforts. This position offers a collaborative work environment and the opportunity to contribute to the financial stability of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Process customer credit applications, establish new accounts, and maintain accurate customer records, including updates for name or address changes.</p><p>• Review the accounts receivable aging report weekly to ensure all entries are accurate and complete.</p><p>• Collaborate with the team to manage collections, reconcile accounts, and address past-due balances effectively.</p><p>• Communicate with both internal and external customers regarding credit and collection matters to resolve issues promptly.</p><p>• Reconcile daily cash receipts, including checks, ACH transfers, wires, and credit card payments, to ensure all deposits are recorded accurately.</p><p>• Distribute monthly sales history reports to the sales team for review and tracking purposes.</p><p>• Calculate commission payments for international representatives and ensure timely distribution.</p><p>• Support annual financial audits by preparing necessary documentation and providing assistance as required.</p><p>• Perform additional duties as assigned to support the accounts receivable and financial operations.</p>
  • 2025-09-22T16:05:02Z
Human Resources Generalist 3
  • New York, NY
  • remote
  • Temporary
  • 33.00 - 35.00 USD / Hourly
  • <p>We are looking for an experienced Employee Relations Specialist  to join our team in New York, New York. This long-term contract position offers an exciting opportunity to contribute to both strategic HR initiatives and administrative processes, ensuring efficient operations and employee satisfaction. The ideal candidate will play a key role in enhancing organizational performance, fostering employee engagement, and supporting management in policy development and implementation.</p><p><br></p><p>Responsibilities:</p><p>• Act as a liaison between management and staff, addressing employee concerns and facilitating communication to resolve workplace issues.</p><p>• Provide guidance to managers on organizational policies, including compliance with equal employment opportunity and harassment prevention.</p><p>• Coordinate and deliver comprehensive onboarding sessions for new hires to ensure seamless integration into the company.</p><p>• Assist in the preparation and administration of documents related to employee disputes and disciplinary actions.</p><p>• Support recruitment efforts by participating in candidate sourcing, interviewing, and hiring processes.</p><p>• Maintain accurate records of employee benefits and assist in managing benefit plans and pay-scale systems.</p><p>• Collaborate with management on strategic HR planning to drive productivity and improve business outcomes.</p><p>• Ensure compliance with legal regulations related to hiring practices, such as affirmative action plans.</p><p>• Utilize tools like Microsoft Word and Excel to manage HR documentation and reporting.</p><p>• Provide constructive feedback and mentoring to employees to support their growth and development.</p>
  • 2025-09-16T19:29:13Z
Legal Billing Specialist
  • Morristown, NJ
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • <p>We’re hiring a detail-focused Legal Billing Coordinator to support our client's billing operations. This role involves managing billing for assigned attorneys, preparing and submitting invoices, and ensuring accuracy across electronic billing platforms. The ideal candidate will have at least 2 years of law firm billing experience, strong communication skills, and a solid grasp of billing systems—SurePoint experience is a plus.</p><p><br></p><p>What You’ll Do:</p><ul><li>Oversee billing for designated attorneys or partners</li><li>Prepare and distribute prebills and final invoices</li><li>Submit e-bills and manage billing portals</li><li>Resolve billing issues, including rejections and appeals</li><li>Track outstanding balances and follow up as needed</li><li>Collaborate with attorneys and legal staff on billing matters</li><li>Assist with new matter setup and other billing-related tasks</li></ul><p><br></p>
  • 2025-09-12T02:18:44Z
Commercial Sales Representative
  • Parsippany, NJ
  • onsite
  • Permanent
  • 50000.00 - 100000.00 USD / Yearly
  • <p>Our client, a leading provider of essential commercial facility services across the US is seeking a Commercial Sales Representative to join their growing outside sales team. </p><p><br></p><p>We’re seeking a driven and energetic Outside Sales Representative to join their team and grow their commercial client base. In this role, you’ll be responsible for identifying new business opportunities, building relationships with property managers and business owners, and presenting tailored service solutions that meet their operational needs. You’ll work independently in the field, manage a sales territory, and collaborate with internal teams to ensure client satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prospect and generate leads through cold calling, networking, and referrals</li><li>Conduct on-site visits and client meetings to assess needs and present service offerings</li><li>Prepare proposals, negotiate contracts, and close sales</li><li>Maintain strong relationships with existing clients to ensure retention and upsell opportunities</li><li>Meet and exceed monthly sales targets and performance metrics</li></ul><p><br></p>
  • 2025-09-30T18:14:10Z
Receptionist
  • Morristown, NJ
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for an organized and detail-oriented Receptionist to join our team on a long-term contract basis in Morristown, New Jersey. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and efficient experience. If you excel in multitasking and communication, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Answer and manage calls on a multi-line phone system, including transferring calls and taking messages.<br>• Communicate effectively with staff and attorneys, ensuring accurate message delivery.<br>• Welcome and assist clients arriving for scheduled appointments, maintaining a warm and attentive demeanor.<br>• Ensure the reception area is clean, organized, and presentable at all times.<br>• Schedule and manage appointments with attention to accuracy and timeliness.<br>• Perform data entry tasks, ensuring information is correctly recorded and updated.<br>• Handle email correspondence promptly and professionally.<br>• Organize and maintain physical and electronic files for seamless accessibility.
  • 2025-10-07T18:24:19Z
Compliance Specialist
  • Fairfield, NJ
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p>We’re looking for a detail-oriented Licensing & Compliance Specialist to manage business and technician licensing across multiple states for our client based out of Parsippany New Jersey. This role ensures operations meet all regulatory requirements by handling license applications, renewals, and compliance tracking. Ideal candidates have experience with multi-state licensing, strong organizational skills, and a proactive approach to regulatory updates.</p><p><br></p><p>Responsibilities include but are not limited to:</p><ul><li>Business licensing management as well as specialty licensing </li><li>regulatory compliance and monitoring</li><li>maintaining and streamlining company permits</li><li>working as a liason between different departments and regulatory agencies </li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-09-10T20:24:21Z
Business Development Representative
  • West Caldwell, NJ
  • remote
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p>A busy company in the West Caldwell is looking for a Business Development Representative to join their growing company. This Business Development Representative will be instrumental in driving sales performance by analyzing data, identifying trends, and providing actionable insights to enhance business strategies. The ideal Business Development Representative will have prior success in sales, specifically in outreach, relationship development, and ability to close. This Business Development Representative position offers an exciting opportunity for professionals eager to impact a dynamic and fast-paced environment. This Business Development Representative role too is fully remote but would prefer applicants be somewhat local to the tristate area. </p><p><br></p><p>Business Development Representative Responsibilities:</p><p>• Collect and analyze sales data to identify patterns and opportunities for growth.</p><p>• Develop and maintain reports that track key performance metrics across sales operations.</p><p>• Collaborate with marketing and sales teams to align strategies and optimize campaign effectiveness.</p><p>• Conduct market research to understand industry trends and customer behaviors.</p><p>• Provide recommendations to improve sales processes and drive efficiency.</p><p>• Support the development and execution of targeted business strategies based on data-driven insights.</p><p>• Maintain accurate and up-to-date records of sales activities and outcomes.</p><p>• Assist in forecasting and budgeting processes to ensure alignment with business goals.</p><p>• Present findings and recommendations to leadership in a clear and actionable manner.</p><p><br></p><p>This Business Development Representative role is paying between $70,000 and $90,000 base plus commissions annually depending on experience. If interested in this Business Development Representative role, apply today. </p>
  • 2025-10-03T19:14:24Z
Accounts Receivable Specialist
  • Parsippany, NJ
  • onsite
  • Contract / Temporary to Hire
  • 24.04 - 26.44 USD / Hourly
  • <p>We are looking for an Accounts Receivable Specialist to join our team in Jersey City, New Jersey. This position offers an excellent opportunity to contribute to financial operations while enhancing your skills. The ideal candidate will play a pivotal role in managing and reconciling financial data to ensure accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile bank accounts by reviewing transactions and ensuring accurate posting in financial ledgers.</p><p>• Process customer payments and maintain records to ensure smooth cash flow and tracking.</p><p>• Assist in compiling monthly financial closings and preparing annual reports.</p><p>• Monitor and manage accounts receivable balances to prevent discrepancies and overdue payments.</p><p>• Prepare and issue accurate billing statements to clients and resolve any invoice-related concerns.</p><p>• Record and analyze cash activity to maintain accurate financial records.</p><p>• Utilize accounting software systems and ERP tools to perform day-to-day financial operations.</p><p>• Collaborate with internal teams to ensure compliance with financial policies and procedures.</p><p>• Provide support for audits by organizing and maintaining necessary documentation.</p>
  • 2025-09-23T19:58:44Z
Accounts Payable Specialist
  • Conshohocken, PA
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p>Robert Half is looking for a dedicated Accounts Payable Specialist to manage the full lifecycle of invoices across multiple entities for our dynamic client. This Accounts Payable Specialist role involves ensuring accurate processing, timely payments, and smooth month-end close activities while maintaining compliance with company policies. The ideal candidate will possess strong expertise in accounts payable operations, proficiency with Microsoft Dynamics or similar platforms, and a proactive approach to improving processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Process and accurately code 100+ invoices weekly using Microsoft Dynamics.</li><li>Ensure timely and compliant payments by adhering to internal approval workflows.</li><li>Reconcile vendor statements and resolve discrepancies efficiently.</li><li>Prepare reconciliations and schedules to support monthly accounts payable close.</li><li>Track 1099 vendors and assist with year-end reporting requirements.</li><li>Collaborate with vendors and internal teams to address billing inquiries and issues.</li><li>Handle intercompany accounts payable activities within a multi-entity structure.</li><li>Identify and propose process improvements to enhance accuracy and reduce manual tasks.</li></ul>
  • 2025-10-09T12:34:07Z
Director, Data Analytics & Reporting
  • Florham Park, NJ
  • remote
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.</p><p><br></p>
  • 2025-09-18T17:58:45Z
Business Analyst
  • Piscataway, NJ
  • remote
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • <p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
  • 2025-09-15T20:39:19Z
Office Services Clerk
  • New York, NY
  • onsite
  • Permanent
  • 50000.00 - 52000.00 USD / Yearly
  • We are looking for a motivated Office Services Clerk to join our team in New York, New York. In this role, you will manage office operations and provide seamless support to various departments, ensuring a well-organized and efficient work environment. This position offers a dynamic range of responsibilities, including administrative tasks, event coordination, and vendor management.<br><br>Responsibilities:<br>• Welcome and assist guests while ensuring the front office area is organized and inviting.<br>• Monitor and replenish supplies across multiple floors to maintain a well-stocked and organized workspace.<br>• Restock kitchen essentials regularly to support employee needs.<br>• Handle day-to-day ordering requests and approve purchases, including Amazon orders, as per management guidelines.<br>• Coordinate catering arrangements for company events held throughout the year.<br>• Collaborate with external vendors to ensure smooth operations and timely delivery of services.<br>• Provide logistical support for events, ensuring all details are managed effectively.<br>• Assist HR and Accounting departments with filing and organizational tasks.<br>• Manage the distribution of employee and corporate gifts to enhance workplace engagement and client relations.<br>• Act as a reliable point of contact for miscellaneous office-related tasks and responsibilities.
  • 2025-09-26T20:18:45Z
Business Systems Analyst
  • Newark, NJ
  • remote
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • <p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p>  </p>
  • 2025-09-15T20:39:19Z
Accounting Manager
  • Roseland, NJ
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>Are you a detail-oriented accounting professional with a knack for leadership and expertise in the legal industry? A dynamic law firm is seeking an <strong>Accounting Manager</strong> to oversee its financial operations and lead a team of accounting professionals. This is a fantastic opportunity for a seasoned accounting expert with supervisory experience to take on a pivotal role in a reputable organization.</p><p><strong>Key Responsibilities:</strong></p><p>·      Manage the day-to-day financial operations of the law firm, including accounts payable, accounts receivable, legal billing, budgeting, and general ledger management.</p><p>·      Supervise and mentor a team of accounting staff, providing training, guidance, and performance evaluations to ensure departmental success.</p><p>·      Develop and maintain systems to ensure compliance with federal, state, and local regulations as well as firm policies, particularly regarding client trust accounts.</p><p>·      Prepare and present financial reports for senior management and partners, ensuring the accuracy and integrity of all financial data.</p><p>·      Work collaboratively with leadership to drive financial strategies and support organizational goals.</p><p>·      Oversee billing processes and ensure timely client invoicing while maintaining compliance with legal billing standards.</p><p>·      Identify opportunities for process improvements and implement best practices in financial and accounting processes.</p><p><strong>Requirements:</strong></p><p>·      Bachelor’s degree in Accounting, Finance, or a related field</p><p>·      Minimum of 5+ years of accounting experience, with at least 3 years in managerial or supervisory roles within a <strong>law firm or professional services environment</strong>.</p><p>·      Deep understanding of legal industry financial requirements (e.g., client trust accounting, ABA compliance).</p><p>·      Proficiency in accounting software and legal practice management systems (e.g., QuickBooks, Elite, Aderant, or equivalent).</p><p>·      Strong analytical skills with the ability to solve complex problems and make sound decisions.</p><p>·      Excellent organizational and communication skills, with a high level of professionalism and integrity.</p><p><strong>What We Offer:</strong></p><p>·      Salary range $120-140K annually plus good benefits and bonus target</p><p>·      Opportunity to contribute to the success of a forward-thinking and reputable law firm.</p><p>·      Growth opportunities and professional development training.</p><p>·      A collaborative and supportive work environment.</p><p><br></p>
  • 2025-09-29T20:19:19Z
Payroll Administrator
  • Garden City, NY
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • <p><strong>HR/Payroll Specialist – Garden City, Long Island, NY</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>self-motivated, standalone HR/Payroll Specialist</strong> for our client in the Garden City, Long Island, NY, area. Are you a talented HR/Payroll professional looking to join a tight-knit team and make a big impact in a small office environment? If you're ready to take the reins of full-cycle, multistate payroll and human resources management for a staff of 120+ employees, we want to hear from you!</p><p><br></p><p><strong>As the HR/Payroll Specialist, </strong>you will manage:</p><ul><li><strong>End-to-End Payroll Administration</strong>: Process full-cycle, multistate payroll for 120+ employees with a keen eye for accuracy and compliance.</li><li><strong>Human Resources Support</strong>: Manage employee onboarding, benefits administration, compliance tracking, and other HR functions to ensure a seamless experience for team members.</li><li><strong>Policy Oversight</strong>: Maintain and update HR policies as needed, ensuring adherence to federal, state, and local regulations.</li><li><strong>Small Office, Big Impact</strong>: Collaborate closely with other departments to foster a positive work environment in a dynamic small office setting.</li></ul><p>Seeking an <strong>HR/Payroll Specialist </strong>with ADP WFN experience in a multistate environment.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li><strong>Small Office, Big Impact</strong>: You'll be an integral part of a close-knit team where your work directly contributes to the company’s success.</li><li><strong>Autonomy</strong>: Take ownership of your role, manage your responsibilities independently, and drive meaningful results.</li><li><strong>Location</strong>: Enjoy working in the vibrant Garden City area, conveniently located in Long Island, NY!</li></ul><p><strong>Contact Anna Parson at Robert Half or apply now! </strong></p>
  • 2025-09-24T21:43:43Z
Tax Manager
  • New York, NY
  • onsite
  • Permanent
  • 140000.00 - 175000.00 USD / Yearly
  • <p>Our client, a rapidly growing, technology-powered Tax Firm, is currently seeking a Tax Manager to join their growing team. This is an exciting opportunity to work with an organization blending deep tax expertise with powerful, proprietary software—making it easier, faster, and smarter for clients to plan, optimize, and file taxes.</p><p><br></p><p>Responsibilities of this position will include:</p><p>·        Review complex individual (1040) and entity tax returns with a high degree of technical accuracy</p><p>·        Work directly with clients and internal stakeholders to deliver exceptional service</p><p>·        Research and interpret U.S. tax code and new legislation to provide expert guidance</p><p>·        Communicate with tax authorities on behalf of clients when needed</p><p>·        Lead and mentor staff, delegate work, and review deliverables</p><p>·        Collaborate with tech team by giving real-time feedback to help eliminate inefficiencies and manual work</p><p><br></p><p>For immediate consideration please email resume to Ronny.Cohen@roberthalf.</p>
  • 2025-09-25T20:34:26Z
Paralegal
  • Mahwah, NJ
  • onsite
  • Permanent
  • 90000.00 - 115000.00 USD / Yearly
  • <p>Our client, a research-led, innovative, global pharmaceutical company, is looking for a senior corporate paralegal to join their team in Elmwood Park, NJ. </p><p><br></p><p>• Draft, review, and revise non-disclosure, vendor, service, and commercial agreements and other legal and corporate documents under the direction and supervision of attorneys.</p><p>• Draft, review, and prepare contract templates.</p><p>• Draft, review, and revise legal presentations, training materials, and other legal documents. </p><p>• Research and analyze statutes, regulations and other legal resources.</p><p>• Gather information and conduct research relative to legal issues under the direction and supervision of attorneys.</p><p>• Issue and track litigation holds under the direction and supervision of attorneys.</p><p>• Maintain electronic records database and physical files for all correspondence, business contracts and agreements and litigations.</p><p>• Ensure contract database tracker (Excel worksheet) and relevant contracts are complete and up-to-date. </p><p>• Interface and coordinate with internal and external stakeholders on agreements, as needed.</p><p>• Serve as custodian of Legal Department records.</p><p>• Lead and manage the collection of required information and data for transparency reporting.</p><p>• Draft, file and maintain Legal Department documents and Board of Director resolutions, agendas, minutes, and other documents.</p><p>• Assist in process improvement and resource development to meet current and future needs of Legal Department.</p><p>• Collaborate regularly with attorneys and internal stakeholders for assigned projects to find solutions to routine legal issues.</p><p>• Attend Legal Department and cross functional team meetings and draft meeting minutes.</p><p>• Provide administrative support to attorneys in the Legal Department and to the Board of Directors, such as scheduling meetings, arranging travel, preparing expense reports, preparing meeting minutes, drafting correspondence, tracking legal training and other organizational tasks, obtaining documents and signatures, and other tasks as needed.</p><p>• Act as subject matter expert for current e-billing system.</p><p>• Proactively manage all invoices for compliance with outside counsel guidelines and approve invoices pertaining to legal matters and litigations, checking for accuracy, cost center coding, and cost containment, and ensure invoices are approved and paid on time.</p><p>• Prepare budget status reports monthly or as needed, pertaining to outside counsel/vendor expenses; analyze actual and projected costs vs. budgeted amounts, including breakdown of costs by product, vendor, and other applicable categories.</p><p>• Prepare ad hoc budget reports as needed (e.g., spend for a particular vendor for a particular time frame).</p><p>• Notarize documents.</p>
  • 2025-09-17T13:03:50Z
Tax Manager - Public
  • Bethlehem, PA
  • onsite
  • Permanent
  • 110000.00 - 125000.00 USD / Yearly
  • <p>We are looking for an experienced Tax Manager to join our team in Bethlehem, Pennsylvania. In this role, you will oversee tax return reviews, provide expert guidance to clients, and manage staff assignments to ensure timely and accurate tax preparation. This position offers the opportunity to work closely with ownership to enhance processes and deliver high-quality service to a diverse client base.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Perform final reviews and approvals for a portion of the firm's tax returns, sharing responsibilities with ownership, and prepare complex returns as needed.</p><p>• Communicate directly with clients through various channels to provide personalized and constructive tax advice for individuals, entities, and other client types.</p><p>• Collaborate with clients prior to year-end to identify projections and planning opportunities.</p><p>• Oversee staffing assignments for tax preparation, ensuring deadlines are met and workloads are effectively distributed.</p><p>• Work alongside ownership to establish a systematic approach for handling tax notices and examinations with thorough documentation.</p><p>• Contribute to the development and improvement of digital tax file processes, including checklists and lead sheets.</p>
  • 2025-10-08T18:44:13Z
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