We are looking for a Customer Service Specialist to support customer interactions and core accounting-related tasks in Horsham, Pennsylvania. This position blends service-focused communication with accurate financial processing, making it ideal for someone who can manage inquiries while maintaining strong attention to detail. The role will contribute to billing support, payment application, and record accuracy while helping ensure a smooth experience for customers and internal teams.<br><br>Responsibilities:<br>• Respond to customer questions regarding billing, payments, and account activity in a timely and detail-focused manner.<br>• Enter customer and financial information into internal systems with a high level of accuracy and consistency.<br>• Process invoices and related documentation while helping maintain organized and up-to-date records.<br>• Support accounts receivable activities by tracking outstanding balances and assisting with payment posting.<br>• Investigate account discrepancies and work with internal partners to resolve issues efficiently.<br>• Maintain clear documentation of customer interactions, transaction updates, and follow-up actions.<br>• Provide administrative support for routine accounting tasks tied to customer accounts and payment activity.
<p>We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.</p><ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
We are looking for a Customer Service Representative to join a well-established manufacturing organization in Lakewood, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating order-related activity, and working across both domestic and international accounts. The person in this role will serve as a key point of contact for product questions, order updates, and issue resolution while helping maintain smooth day-to-day sales operations.<br><br>Responsibilities:<br>• Manage customer orders from receipt through entry and follow-up, ensuring accurate information and timely processing.<br>• Prepare customer quotations and create invoices for domestic and international accounts, including freight-related calculations when needed.<br>• Coordinate shipping paperwork and export documentation to support international deliveries and compliance requirements.<br>• Respond to incoming calls and inquiries from distributors, dental offices, commercial clients, and sales partners regarding products, order progress, and related requests.<br>• Establish and maintain dealer records, distribute dealer application materials, and support account setup activities.<br>• Handle returns and customer complaint cases by documenting issues, submitting required records, and arranging credits when appropriate.<br>• Produce routine reports, organize files, and maintain documentation needed for customer service and sales support functions.<br>• Partner with sales operations to research pricing concerns, assist with customer communications, and support onboarding and training for new team members.
<p>We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.</p><p>• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.</p><p>• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.</p><p>• Contact customers ahead of scheduled deliveries to confirm availability and expectations.</p><p>• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.</p><p>• Enter and maintain service and delivery information accurately within company systems and spreadsheets.</p><p>• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.</p><p>• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.</p>
<p>Robert Half is seeking a friendly, professional, and customer-focused <strong>Customer Service Representative</strong> to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul><p><br></p>
<p>Robert Half is looking for a Customer Service Representative to support customers by answering questions, resolving issues, and providing helpful service. This role is responsible for handling customer inquiries, processing requests, maintaining accurate records, and ensuring a positive customer experience. The ideal candidate is professional, dependable, and able to communicate effectively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer customer calls, emails, and messages</li><li>Respond to questions about products, services, orders, or accounts</li><li>Resolve customer concerns in a professional and timely manner</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in company systems</li><li>Escalate more complex issues when needed</li><li>Follow up with customers to ensure resolution</li><li>Maintain accurate customer records</li><li>Provide support on special projects and administrative tasks as needed</li></ul><p><br></p>
We are looking for a Customer Service Representative to support daily order coordination and customer communication for a busy transportation operation in New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer support, accurate data entry, and shipment follow-up in a fast-moving environment. The person in this role will help keep service activities organized by managing order details, confirming schedules, and preparing key transportation documents while delivering responsive, attentive assistance.<br><br>Responsibilities:<br>• Handle incoming customer inquiries by phone and provide timely, courteous support related to orders, scheduling, and shipment updates.<br>• Enter and update order information with a high degree of accuracy to ensure service requests are processed correctly.<br>• Coordinate appointments and service schedules to keep deliveries and related activities on track.<br>• Monitor shipment status and communicate progress, delays, or changes to customers and internal teams as needed.<br>• Prepare, review, and maintain transportation-related documentation, including bills of lading and certificates of insurance.<br>• Use Microsoft Excel and related systems to organize records, track activity, and support daily reporting needs.<br>• Resolve routine customer concerns by gathering information, identifying solutions, and escalating issues when appropriate.<br>• Support operational continuity by maintaining organized files and assisting with process updates tied to order management workflows.
<p>We are looking for a Customer Service Representative to support day-to-day customer interactions for a long-term contract opportunity in Bristol, PA. This position focuses on delivering prompt, attentive assistance by phone while accurately entering orders and resolving routine service questions. The ideal candidate is comfortable handling a steady volume of inbound and outbound communication and maintaining a positive experience for every customer.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with care and provide clear, timely assistance for service-related inquiries.</p><p>• Enter customer orders accurately into the appropriate system and verify key details to help ensure smooth processing.</p><p>• Place outbound calls as needed to confirm information, provide updates, or follow up on outstanding requests.</p><p>• Address customer concerns by identifying issues, explaining available solutions, and escalating more complex matters when appropriate.</p><p>• Maintain organized and accurate records of customer interactions, order activity, and follow-up actions.</p><p>• Work closely with internal teams to share relevant information and support efficient resolution of customer needs.</p>
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Enter customer orders and service details into company systems while maintaining a high level of data accuracy.<br>• Assist callers with questions, concerns, and service-related requests by providing clear and timely information.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates.<br>• Document customer interactions thoroughly to ensure complete records and smooth issue resolution.<br>• Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions.<br>• Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues.<br>• Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current.<br>• Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution.<br>• Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity.<br>• Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards.<br>• Coordinate with internal teams when necessary to escalate issues and ensure timely customer support.<br>• Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
<p>We are looking for a compassionate and dependable <strong>2nd Shift</strong> <strong>Call Center Specialist </strong>to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30 pm -10:00 pm (2nd shift), Sundays occasionally – 9:00 am - 2:00 pm </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.</p><p>• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.</p><p>• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.</p><p>• Enter and update customer records with close attention to accuracy, completeness, and timeliness.</p><p>• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.</p><p>• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.</p><p>• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.</p><p>• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.</p>
<p>We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery.</p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.</p><p>• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.</p><p>• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.</p><p>• Investigate freight damage issues and submit claims documentation when products are affected during transit.</p><p>• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.</p><p>• Handle administrative support tasks that contribute to smooth office and operations workflow.</p><p>• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin</p>
<p>We are looking for a <strong>Patient Service Representative</strong> to support front-desk operations for emergency services in Northeast Philadelphia area, PA. This part-time contract opportunit<strong>y</strong> is ideal for someone who enjoys creating a welcoming patient experience while handling registration and insurance intake with accuracy. The schedule includes a mix of daytime, evening, weekend, and alternating shifts, making this a great opportunity for candidates seeking part-time hours and flexible availability.</p><p><br></p><p>Responsibilities:</p><ul><li>Welcome patients and visitors in a courteous manner and provide clear guidance during arrival and check-in.</li><li>Complete registration for patients receiving care in emergency and maternity service areas, ensuring demographic details are recorded accurately.</li><li>Collect insurance information from patients and verify that coverage details are entered correctly into the appropriate systems.</li><li>Support patient intake by reviewing required information and addressing routine questions related to registration procedures.</li><li>Coordinate with clinical and administrative teams to help maintain an organized and efficient front-desk workflow.</li><li>Manage high-volume interactions with professionalism while maintaining attention to detail in patient records.</li><li>Provide service-oriented assistance over the phone and in person for scheduling-related and general patient service needs.</li></ul><p><br></p>
<p>We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.</p><p>• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.</p><p>• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.</p><p>• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.</p><p>• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.</p><p>• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.</p>
<p>We are looking for an Operations Specialist to support customer account administration, pricing maintenance, and commercial data accuracy for an organization in Somerset, New Jersey. This Long-term Contract position is ideal for someone who thrives in a detail-focused environment and can manage complex account and pricing activities across CRM and related business systems. The role partners closely with sales and internal operations teams to keep customer records current, resolve data issues, and help ensure smooth onboarding and ongoing account support.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update customer account records in Salesforce and connected systems to preserve accurate, consistent master data.</p><p>• Review pricing requests, validate contract terms, and apply approved updates to customer accounts with a high degree of accuracy.</p><p>• Support lead conversion, new account creation, and onboarding activities to enable timely setup for customers and partners.</p><p>• Analyze account activity and data quality reports to identify discrepancies, investigate issues, and complete corrective actions.</p><p>• Examine customer records for adherence to distribution policies and escalate findings when exceptions or compliance concerns arise.</p><p>• Address operational issues related to unauthorized online resellers by researching account activity and coordinating follow-up actions.</p><p>• Process transactional adjustments such as credits, rebills, reimbursement program updates, and employee purchase requests.</p><p>• Collaborate with Sales, Strategic Accounts, Pricing, Logistics, and external partners to resolve account and pricing questions efficiently.</p><p>• Conduct outreach to customers when verification is needed to confirm account details and maintain reliable business information.</p>
<p>We are looking for a Benefits Specialist to support an organization in the Princeton, New Jersey area. This Long-term Contract position will focus on delivering accurate benefits and leave administration while providing employees with clear, responsive support. The ideal candidate brings strong HR experience, a service-oriented approach, and the ability to manage compliance, reporting, and benefit communications with precision.</p><p><br></p><p>Responsibilities:</p><p>• Administer a broad range of employee benefit programs, including medical, dental, vision, life insurance, disability coverage, retirement plans, and voluntary offerings.</p><p>• Coordinate leave administration activities and ensure all related processes are handled in accordance with applicable policies and regulatory requirements.</p><p>• Lead annual open enrollment efforts, including planning, employee support, and follow-up activities to promote a smooth enrollment experience.</p><p>• Review and reconcile benefits invoices, prepare audits, and generate reports to maintain accurate records and support decision-making.</p><p>• Develop and deliver employee-facing communications that explain benefit options, updates, and key deadlines in a clear and accessible way.</p><p>• Facilitate training sessions on benefit plans and leave programs to improve employee understanding and program utilization.</p><p>• Respond to employee questions regarding benefits and leave matters with professionalism, accuracy, and a high level of customer service.</p>
<p><strong>Robert Half </strong>is looking for an <strong>Inside Sales Representative.</strong> In this role, you will be responsible for generating new business opportunities, engaging prospective clients, and supporting revenue growth through outbound outreach, lead follow-up, and relationship building. The ideal candidate is motivated, customer-focused, and comfortable working in a fast-paced, performance-driven environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Reach out to prospective clients through phone, email, and other communication channels to generate sales opportunities.</li><li>Qualify inbound and outbound leads and identify client needs.</li><li>Build and maintain strong relationships with prospective and existing customers.</li><li>Present service offerings clearly and professionally to potential clients.</li><li>Manage and update customer information, activity, and pipeline details in sales systems.</li><li>Collaborate with internal teams to support lead generation and conversion efforts.</li><li>Prepare proposals, quotes, and follow-up communications as needed.</li><li>Meet or exceed individual activity goals and sales targets.</li><li>Stay informed on market trends and competitor activity.</li><li>Deliver a high level of customer service throughout the sales cycle.</li></ul><p><br></p>
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts.<br><br>Responsibilities:<br>• Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels.<br>• Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance.<br>• Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization.<br>• Diagnose and resolve problems affecting essential business applications and internal technology systems.<br>• Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects.<br>• Maintain accurate records for technology assets, equipment assignments, and support documentation.<br>• Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components.<br>• Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed.<br>• Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion.<br><br>Responsibilities:<br>• Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions.<br>• Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use.<br>• Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule.<br>• Draft engagement letters, written client communications, and other administrative materials needed to support daily operations.<br>• Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs.<br>• Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems.<br>• Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks.<br>• Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines.<br>• Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
<p>We are seeking a detail-oriented <strong>Commercial Loan Services Specialist</strong> to support our Commercial and Corporate Lending teams. This position plays a critical role in ensuring commercial loans are processed accurately, efficiently, and in compliance with bank policies and regulatory requirements. The ideal candidate will have experience in commercial lending, loan documentation, loan processing, or banking operations and enjoy working in a fast-paced, customer-focused environment.</p><p>Key Responsibilities</p><ul><li>Manage commercial loans from approval through closing, ensuring timely, accurate, and compliant processing.</li><li>Research, order, collect, and review required loan documentation for pre-closing and closing activities.</li><li>Prepare and coordinate loan-related documents, including:</li><li>Commitment letters</li><li>Amendments</li><li>Line of credit renewal letters</li><li>Letters of credit</li><li>Other commercial lending documentation</li><li>Coordinate with Loan Processing to ensure timely and accurate system entry of loan information.</li><li>Review internally prepared and attorney-prepared loan documents and follow up on any outstanding items.</li><li>Track and maintain documentation for various commercial loan products, including:</li><li>Construction loans</li><li>Multiple advance lines of credit</li><li>Draw-down loan facilities</li><li>Monitor loan compliance requirements, approvals, disbursements, and lien positions to ensure adherence to loan terms.</li><li>Support the disbursement of loan proceeds while maintaining compliance with bank policies and procedures.</li><li>Communicate with customers to obtain information and documentation needed to complete loan processing.</li><li>Attend loan closings when requested.</li><li>Provide administrative and operational support to Commercial and Corporate Loan Officers.</li><li>Collaborate with internal departments to ensure exceptional service and efficient loan administration.</li></ul><p><br></p>
<p>We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.</p><p>• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.</p><p>• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.</p><p>• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.</p><p>• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.</p><p>• Complete basic administrative support work to help maintain smooth day-to-day branch operations.</p><p>• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.</p><ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul><p><br></p>
<p>We are looking for a Reconciliation Specialist to support financial accuracy and control activities in Somerset County, New Jersey. This Long-term Contract position will serve as a key resource for maintaining reliable cash, receivable, and ledger balances while helping strengthen reconciliation practices across billing and collections operations. The role works closely with finance and operational partners to address complex variances, improve reporting quality, and promote consistent control execution.</p><p><br></p><p>Responsibilities:</p><p>• Direct reconciliation work across multiple account categories on a daily, monthly, and as-needed basis to maintain accurate financial records.</p><p>• Examine cash postings, account activity, supporting schedules, and aging details to confirm completeness and resolve exceptions promptly.</p><p>• Investigate difficult breaks and unreconciled items, determine underlying causes, and coordinate corrective action with cross-functional teams.</p><p>• Monitor control performance and reconciliation trends, raising material financial risks or unresolved issues to leadership when appropriate.</p><p>• Maintain and refine reconciliation procedures, documentation standards, and governance practices to support consistent execution.</p><p>• Partner with Finance, Treasury, Accounting, and Service Operations teams to address variances that affect cash integrity and financial reporting.</p><p>• Support audit and regulatory readiness by preparing documentation, responding to review requests, and assisting with remediation of identified issues.</p><p>• Provide day-to-day guidance to offshore reconciliation support teams, review quality of output, and address recurring errors through feedback and training.</p><p>• Identify opportunities to streamline reconciliation workflows, enhance control effectiveness, and support automation or process standardization initiatives.</p>
<p>Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits </p><p>· Monitor accounts receivable aging and proactively follow up on past-due balances </p><p>· Perform collections activities via phone, email, and written correspondence </p><p>· Investigate and resolve billing discrepancies, short payments, and disputes </p><p>· Maintain accurate and up-to-date customer credit files and account records </p><p>· Collaborate with sales, customer service, and accounting teams to address account issues </p><p>· Recommend accounts for credit holds or escalation based on risk assessment </p><p>· Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance </p><p>· Support month-end close activities, including reconciliation of A/R accounts </p><p>· Ensure compliance with company policies and applicable regulations</p>
We are looking for a Billing Specialist II to support billing, collections, and accounts receivable operations for a Contract position based in New York, New York. In this role, you will help keep invoicing and payment activity accurate, timely, and well documented while partnering with internal teams and external customers. This opportunity is well suited for someone who enjoys organized financial work, clear communication, and contributing to reliable day-to-day finance operations.<br><br>Responsibilities:<br>• Review customer account information and assist with credit-related checks to support informed billing and collection decisions.<br>• Communicate with customers regarding past-due balances, track follow-up activity, and maintain clear records of collection efforts.<br>• Update vendor and customer account details to help ensure financial records remain accurate and complete.<br>• Support account reconciliation tasks by researching discrepancies and assisting with resolution of open billing and payment items.<br>• Prepare routine reports related to receivables, aging, cash flow activity, and other operational finance metrics.<br>• Partner with internal departments and external contacts to help process transactions correctly and meet service expectations.<br>• Gather and organize data for working capital monitoring, including open items and account status updates.<br>• Contribute to process documentation, basic financial analysis, and ongoing improvements within billing and collections operations.<br>• Work toward departmental performance goals while maintaining a customer-focused approach in daily interactions.