Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a detail oriented, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
We are looking for a skilled and detail-oriented Process Specialist III (Senior) to join our team in Columbus, Ohio. In this role, you will provide exceptional customer service and operational support while managing communication with advisors, customers, and vendors. This is a long-term contract position offering an excellent opportunity to contribute your expertise in a dynamic environment.<br><br>Responsibilities:<br>• Perform operational tasks with accuracy and efficiency to support business processes.<br>• Compile and analyze data for system inputs and reporting purposes.<br>• Communicate effectively with advisors to ensure clear understanding of processes and requirements.<br>• Provide excellent customer service by addressing inquiries and resolving issues promptly.<br>• Build and maintain strong relationships with vendors to support business operations.<br>• Apply knowledge of annuities and investment products to assist with relevant tasks and decision-making.<br>• Ensure compliance with company policies and procedures in all activities.<br>• Collaborate with team members to streamline processes and optimize workflow.<br>• Identify opportunities for improvement and contribute to the implementation of solutions.
<p>Robert Half's client in Mesa, Arizona is seeking a Tier 1 IT Specialist. This is a contract to hire, onsite (Mesa) job opportunity. In this role, you will be a critical member of a complex IT organization responsible for deploying, maintaining, and optimizing critical IT platforms and systems. You will be challenged to think creatively and solve complex software and networking integration problems. You will work cross functionally with production experts, software engineers, and machining specialists to develop novel solutions working toward fully automated factories.</p><p><strong>What You’ll Do</strong></p><ul><li>Maintain and troubleshoot our fleet of physical endpoints for workers in our factories, remote offices, and devices embedded inside machining equipment</li><li>Be the first line of defense providing help desk support for employees</li><li>Implement and administer a mixed operating system environment</li><li>Work closely with Information Security and DevOps to ensure optimal IT systems and platforms to support ongoing organization growth</li><li>Collaborate with technical teams and leaders to implement IT practices and standards</li><li>Document configurations, and procedures, and maintain an up-to-date inventory of network devices and software at Hadrian factories</li><li>Implement and administer business and collaboration platforms such as Microsoft 365, Confluence, Jira, engineering software, etc.</li><li>Get to build alongside an incredible team of software engineers, mechanical engineers, operators, and the best machinists/CAM programmers in the world</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships.<br><br>Responsibilities:<br>• Provide on-site technical support to clients, addressing both scheduled and on-demand service requests.<br>• Analyze and resolve technical issues by identifying root causes and implementing effective solutions.<br>• Perform tasks such as password retrieval, patch deployment, and remediation of system alerts.<br>• Collaborate with clients to understand their needs and deliver personalized IT solutions.<br>• Ensure compliance with security standards, policies, and ethical business practices.<br>• Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions.<br>• Maintain detailed documentation of all service activities for future reference and efficiency.<br>• Conduct backup remediation and infrastructure-related problem analysis to prevent outages.<br>• Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards.<br>• Continuously review and improve troubleshooting methods to enhance service delivery.
<p>We are seeking a skilled <strong>Cybersecurity Specialist</strong> with strong experience in <strong>NIST frameworks</strong>, <strong>Governance, Risk & Compliance (GRC)</strong>, and enterprise security programs. In this role, you’ll play a critical part in strengthening our security posture by assessing risks, guiding compliance initiatives, and supporting security operations across the organization.</p><p>The ideal candidate has a deep understanding of cybersecurity best practices, audit readiness, regulatory requirements, and risk management—plus the ability to communicate effectively with both technical and non-technical stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Implement, manage, and maintain cybersecurity controls aligned with <strong>NIST 800-53, NIST CSF</strong>, and other relevant frameworks</li><li>Support the development and enhancement of the organization’s <strong>GRC program</strong>, including risk assessments, policy updates, and compliance initiatives</li><li>Conduct regular security reviews, audits, and control testing to ensure regulatory and internal compliance</li><li>Assist in developing and maintaining cybersecurity policies, procedures, and documentation</li><li>Analyze security risks and recommend mitigation strategies to reduce vulnerabilities</li><li>Collaborate with IT, engineering, and leadership teams to ensure consistent security practices</li><li>Monitor and report on cybersecurity metrics, vulnerabilities, and compliance status</li><li>Participate in incident response activities and support investigations when required</li><li>Assist with vendor risk management and third-party security assessments</li><li>Stay current with emerging threats, technologies, and regulatory requirements</li></ul><p><br></p>
<p>We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area.</p><p><br></p><p>Responsibilities:</p><p>• Support customers throughout the complete project lifecycle, from sales to implementation and support.</p><p>• Address and resolve Benefit related support tickets in a timely and efficient manner.</p><p>• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.</p><p>• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.</p><p>• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.</p><p>• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.</p><p>• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.</p>
Job Summary:<br>Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting, along with excellent communication skills to assist users across the organization.<br><br>Responsibilities:<br>• CONTACT CENTER SUPPORT<br>• CONFIGURE AND MAINTAIN WORKSTATIONS, HEADSETS, AND DESK SETUPS<br>• COORDINATE MOVES, ADDITIONS, AND CHANGES (MACS) FOR CONTACT CENTER STAFF<br>• MANAGE INVENTORY AND TRACK EQUIPMENT FOR NEW-HIRE ONBOARDING<br>• HOME OFFICE SUPPORT<br>• IMAGE AND DEPLOY COMPUTERS; TROUBLESHOOT HARDWARE AND SOFTWARE ISSUES IN A TIMELY MANNER.<br>• MAINTAIN PERIPHERALS (PRINTERS, SCANNERS, ETC.) AND PHONE SYSTEMS<br>• OVERSEE HOME-OFFICE INVENTORY<br>• WHITE-GLOVE EXECUTIVE SUPPORT<br>• REMOTE CLINIC SUPPORT<br>• PROVIDE DESKTOP, PRINTER, PHONE, PERIPHERAL, AND SOFTWARE SUPPORT FOR 180+ CLINICS<br>• EXECUTE CLINIC ADDS, MOVES, AND WIRING CHANGES AS PART OF SPECIAL PROJECTS<br>• GATHER DATA, UPDATE AND MANAGE CLINIC INVENTORY DOCUMENTATION<br><br>Qualifications:<br>• EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (E.G., SERVICE DESK)<br>• PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ENVIRONMENTS<br>• STRONG KNOWLEDGE OF MICROSOFT OFFICE, TEAMS, AND SHAREPOINT<br>• PRINTER TROUBLESHOOTING (HP, EPSON, CANON)<br>• NETWORK TROUBLESHOOTING: MODEMS, ROUTERS, ETHERNET WIRING, WIRELESS NETWORKING<br>• PHONE SYSTEMS: RJ-11 AND VOIP CONFIGURATION AND SUPPORT<br>• FAX: RJ-11 AND E-FAX TROUBLESHOOTING<br>• EXPERIENCE CREATING AND MAINTAINING KNOWLEDGEBASE ARTICLES<br>• DEMONSTRATED MULTI-TASKING ABILITIES AND EXCELLENT ORGANIZATIONAL SKILLS<br>• COMMUNICATE EFFECTIVELY WITH TEAM MEMBERS AND END-USERS TO UNDERSTAND THEIR TECHNICAL NEEDS.<br>• DOCUMENT ALL SUPPORT ACTIVITIES AND MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS.<br>• EXCELLENT PROBLEM-SOLVING SKILLS.<br>• ABILITY TO COMMUNICATE TECHNICAL INFORMATION CLEARLY TO NON-TECHNICAL USERS.<br>• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
<p>We are working with a client in Little Elm that is hiring a Level II Desktop Analyst to join their team on a contract to permanent basis. This person will support users onsite and any remote employees that are escalated from the level 1 service desk. It requires the ability to go into a deeper level of troubleshooting on both software and hardware. </p><p><br></p><p><strong>POSITION: DESKTOP SUPPORT ANALYST LEVEL II</strong></p><p><strong>LOCATION: LITTLE ELM, TX ONSITE</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO HIRE</strong></p><p><strong>SALARY: $65 - $70K</strong></p><p><br></p><p><strong><u>Requirements</u></strong></p><p>• Install, configure, and ship new windows computers for employees </p><p>• Follow a build checklist to install and configure software on new computers </p><p>• Create users and manage account access </p><p>• Manage printers and assets, and participate in change management process </p><p>• Know Microsoft Azure fundamentals </p>
We are looking for a Web Analytics Specialist to join our team in Charlotte, North Carolina. This long-term contract position is ideal for someone passionate about leveraging data to enhance digital performance and drive business outcomes. The role requires expertise in web analytics tools and a strong ability to translate complex data into actionable strategies that support marketing and product teams.<br><br>Responsibilities:<br>• Manage and optimize web analytics platforms, including Google Analytics, GA4, Adobe Analytics, and Google Tag Manager.<br>• Implement and validate tracking mechanisms such as tags, pixels, and events across websites and campaigns.<br>• Analyze website traffic, user behavior, conversion funnels, and campaign performance to identify trends and opportunities.<br>• Create and maintain dashboards and reports to communicate insights to various stakeholders, including marketing and leadership teams.<br>• Collaborate with cross-functional teams to improve digital experiences and increase engagement and conversion rates.<br>• Conduct ad-hoc analyses to provide actionable recommendations for enhancing digital strategies.<br>• Ensure accurate data collection and reporting by working closely with development and UX teams.<br>• Stay informed about emerging trends, tools, and best practices in web analytics.<br>• Identify and implement strategies to optimize the effectiveness of digital campaigns and website performance.
<p>Essential Duties and Responsibilities include the following. Other duties may be assigned.</p><p><br></p><p><strong>Title: A/V Tech</strong></p><p><strong>Location: Arlington, Tx</strong></p><p><strong>Pay: $30 Per hour</strong></p><p><strong>Duration: 3 Month Contract to Hire </strong></p><p><br></p><p><br></p><p>Systems Design & Documentation</p><p>Communicate with internal clients to understand customer needs and requirements to create a technical scope of work</p><p>Create detailed equipment budget spreadsheets of project requirements</p><p>Create detailed technical equipment lists for RFQ's</p><p>Design detailed technical drawings of equipment mounting, signal flow diagrams, dimensions, system power and network data requirements</p><p>Develop and oversee installation schedule to provide coordination with other departments, trades and outside vendors</p><p>Perform client training and documentation of system use</p><p>Installation and Integration</p><p>Commission the equipment installation, termination, labeling and document horizontal, backbone and other cables</p><p>Oversee installation and configuration to ensure conformity to design</p><p>Perform control system programming</p><p>Troubleshooting and Customer Support</p><p>Provide technical support for customer inquiries regarding all aspects of all current or previously installed AV systems</p><p>Perform diagnosis and resolution of AV hardware and software problems for a variety of end users</p><p>Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company</p><p>Aid in the installation of AV equipment in cabinets, furniture, racks, ceilings and walls as required</p><p>Assist in the dressing and routing of cable through cabinets, furniture, racks, ceilings and other pathways as required</p><p>Extensive travel is required</p><p>Qualifications</p><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
<p>We are looking for a skilled Data Security Analyst to join a dynamic team in Mount Pleasant, Tennessee, within the plastics manufacturing industry. This is a Contract to permanent position where you will play a pivotal role in managing user accounts, ensuring security frameworks are upheld, and troubleshooting critical systems. As the sole onsite IT specialist, you will collaborate closely with external vendors while overseeing system security and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Manage the onboarding and offboarding processes for user accounts, ensuring smooth transitions and secure access.</p><p>• Troubleshoot and support the organization's commerce platform, resolving technical issues as they arise.</p><p>• Collaborate with external vendors to maintain system functionality and manage vendor relationships effectively.</p><p>• Familiarity with Dynamics 365 Finance & Operations and EDI processes (mapping, transactions, and file management).</p><p>• Monitor and maintain security frameworks, including implementing firewalls, encryption programs, and compliance certifications.</p><p>• Provide technical support for wired, wireless, and network connectivity across various devices.</p><p>• Set up and maintain computer networks, assisting employees with IT-related challenges.</p><p>• Perform regular data and configuration backups to ensure system reliability.</p><p>• Maintain detailed inventory records for all company equipment and devices.</p><p>• Investigate and respond to security breaches, implementing solutions to mitigate risks.</p><p>• Configure and manage cloud computing environments, telecommunication systems, and network equipment.</p>
<p>We are seeking an experienced IT Technician to provide onsite support on a contract basis for a production team in Grand Rapids, Michigan. This contract position requires 40 hours per week and fully onsite in Grand Rapids. The ideal candidate will have manufacturing/plant floor IT Support experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite IT support for approximately 30–35 production team members, focusing on devices such as iPads and computers.</p><p>• Address technical issues promptly and ensure proper functioning of equipment and software.</p><p>• Guide users on IT processes and protocols to improve overall system usage and efficiency.</p><p>• Perform routine maintenance tasks, including weekly cleaning and upkeep of devices.</p><p>• Manage IT tickets, ensuring they are routed appropriately through the designated support provider.</p><p>• Collaborate with the remote IT support team for escalations and advanced troubleshooting.</p><p>• Provide training and instructions to end-users for better understanding of IT systems and tools.</p><p>• Support ipad devices in a manufacturing setting </p><p>• Ensure timely updates and patches are applied to all devices to maintain security and performance.</p><p>• Maintain clear communication with team members and stakeholders regarding IT-related concerns.</p>
<p>A global travel documentation provider is seeking a Travel Documentation Specialist to support high-volume visa, passport, and travel document processing on a full-time, onsite, temp-to-hire basis. This team provides technology-driven solutions that guide travelers through the documentation process, from initial request through completion. This role is best suited for individuals who enjoy structured, repetitive administrative work, communicate clearly with customers, and thrive in a fast-paced, accuracy-driven environment. This is not a legal role and is not aligned with paralegal or law school career paths. The Travel Documentation Specialist will prepare, review, and process travel documentation requests, update internal systems, track application progress, and provide step-by-step guidance to travelers. The Supervisor is based remotely, and the onsite team in San Franscisco is small, collaborative, and low-turnover. Candidates with experience in passport offices, consulates, visa processing companies, or other regulated administrative environments are strongly encouraged to apply.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare, review, and process visa, passport, and travel document applications following established workflows and service-level agreements (SLAs).</li><li>Maintain accurate, timely updates within internal CRM and technology platforms, ensuring all benchmarks and milestones are completed within required timelines.</li><li>Respond to traveler inquiries by phone and email with professionalism, clarity, and strong customer-service skills.</li><li>Monitor case progress, resolve routine documentation questions through research, and escalate issues when needed.</li><li>Conduct research on country-specific travel requirements and other related documentation processes.</li><li>Invoice completed cases accurately and within required timeframes.</li><li>Provide coverage for team members during planned absences.</li><li>Collaborate with the onsite team and cross-functional operational teams to support ongoing workflow improvements.</li><li>Follow structured processes, office workflows, and internal quality standards to ensure consistent and timely service delivery.</li></ul>
<p>We are looking for a dedicated Fulfillment Clerk to join our team on a contract basis in Madison, Wisconsin. This role involves handling a variety of tasks to ensure the efficient shipping, receiving, and packaging of pharmaceutical products. If you enjoy working in a fast-paced environment and have strong organizational skills, this position may be a great fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage the shipping and receiving of pharmaceutical products, ensuring all items are handled with care.</p><p>• Assemble and prepare boxes for shipping, including packaging medications securely.</p><p>• Process outgoing mail, including medications that require specialized packaging such as refrigeration.</p><p>• Receive and organize incoming orders, shelving medications as needed.</p><p>• Perform light data entry and computer-based tasks to maintain accurate records.</p><p>• Remain on your feet throughout the day to support various operational activities.</p><p>• Ensure proper handling and packaging of medications according to established guidelines.</p><p>• Collaborate with team members to maintain a smooth workflow and address any logistical challenges.</p>
<p><strong>Transactional Legal Assistant </strong></p><p> </p><p>A sophisticated boutique law firm in is seeking a detail oriented and proactive Transactional Legal Assistant to provide general and legal administrative support in a variety of business and corporate transactions to a stellar team of Entertainment and Corporate attorneys. This role will be based out of the New York office. </p><p><strong> </strong></p><p><strong>Job Description</strong></p><p><br></p><p> The Legal Assistant will provide high-level administrative and technical support to attorneys in a fast-paced, client-service oriented environment. This role requires strong judgment, proactive communication, and the ability to manage complex schedules, logistics, and client interactions while maintaining strict confidentiality.</p><p> </p><p><strong>Primary Responsibilities</strong></p><p><strong> </strong></p><p>· Manage complex attorney calendars; coordinate and prioritize internal and external meetings, conference calls, and related logistics.</p><p>· Serve as a primary point of contact for clients; handle a high volume of phone and email communication with professionalism and timely follow-up.</p><p>· Coordinate domestic (and occasional international, as needed) travel arrangements and process related business requests.</p><p>· Support attorneys in managing deadlines, tracking key dates, and maintaining up-to-date client and matter information.</p><p>· Prepare, revise, and proofread legal and transactional materials, correspondence, and presentations; assist with document compilation and formatting as needed.</p><p>· Conduct new client intake, including conflict checks, engagement letters, and waivers.</p><p>· Establish and maintain organized paper and electronic files; retrieve and file documents in iManage.</p><p>· Assist with attorney time entry and coordinate the monthly billing process, including pre-edits and final bill submissions.</p><p>· Assist with special projects and overflow work as assigned.</p><p>· Partner collaboratively with other assistants and departments and provide backup support when necessary.</p><p> </p><p><br></p><p><strong> </strong></p><p><br></p>
<p>We are seeking an organized and service-focused <strong>Office Services Associate</strong> to support daily operational functions within a professional office setting in Green Bay. This role involves a blend of administrative support, document production, mailroom duties, and general office coordination. The ideal candidate is dependable, adaptable, and comfortable working in a fast-moving environment where accuracy and customer service are essential.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Complete document production, printing, scanning, and mailroom tasks, ensuring both physical and digital materials are processed accurately.</li><li>Maintain detailed records and tracking logs for all assigned office services activities.</li><li>Collaborate with leadership and internal teams to clarify requests, resolve problems, and ensure timely completion of work.</li><li>Replenish paper, toner, and other supplies for office equipment to keep operations running smoothly.</li><li>Address minor equipment issues and request additional technical support when needed.</li><li>Review finished work for accuracy and quality before returning it to the requester.</li><li>Organize daily workload to meet required turnaround times and service expectations.</li><li>Adhere to all company processes, security requirements, and client guidelines.</li></ul><p><br></p><p><br></p>
<p>The Cloud Integrations Engineer develops and manages APIs and integration services between our client’s application layer and its Microsoft Azure-based infrastructure. This role ensures seamless communication, security, and performance between enterprise applications and cloud environments, all while supporting our client’s cloud strategy and operational goals.</p><p><br></p><p>This position requires strong skills in API development, cloud integration, and Azure services, with a proactive, solutions-driven mindset.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p><strong>Planning and Execution</strong></p><ul><li>Design, build, and manage API and integration solutions connecting applications with Azure infrastructure.</li><li>Apply best practices for API security, scalability, and performance, particularly for legal technology tools.</li><li>Develop and maintain integration workflows using Azure components like Logic Apps, API Management, and Azure Functions.</li><li>Monitor and troubleshoot integration performance for reliability.</li><li>Align integration solutions with business and compliance needs by working with Application and Security teams.</li><li>Conduct capacity and scalability assessments for integrations.</li><li>Prepare technical documentation such as architecture diagrams and deployment guides.</li></ul><p><strong>Collaboration and Support</strong></p><ul><li>Act as the main integration point between infrastructure, application, and security teams.</li><li>Work with DevOps and Infrastructure on CI/CD and integration automation.</li><li>Support secure integration practices with authentication and encryption in collaboration with the Security Team.</li><li>Provide technical support for integration incidents.</li><li>Assist project teams with architecture, optimization, and planning.</li><li>Maintain governance documentation and facilitate knowledge transfer.</li></ul><p><strong>Design and Implementation</strong></p><ul><li>Engineer high-performance integrations and data workflows across core technology platforms.</li><li>Deploy and optimize Azure integration services.</li><li>Automate integration workflows (PowerShell, Terraform).</li><li>Coordinate with networking, security, and application teams for cloud and hybrid integration.</li><li>Oversee rollouts, pilot testing, and change management.</li></ul><p><strong>Operational Management</strong></p><ul><li>Manage integration platforms optimizing cloud resources.</li><li>Set up monitoring, backups, and disaster recovery for integrations.</li><li>Keep integration documentation up to date.</li><li>Enforce compliance with security standards and industry regulations.</li><li>Audit and enhance integration services for optimization and security.</li><li>Implement governance using Azure Policy and Conditional Access.</li></ul><p><strong>Process Optimization and Innovation</strong></p><ul><li>Identify and implement automation or self-service through Azure Automation, Logic Apps, or scripting.</li><li>Stay current on Azure enhancements, integration technologies, and best practices to improve performance.</li><li>Help develop scalable governance and operational frameworks for integration.</li><li>Support modernization and migration of legacy systems.</li><li>Build and maintain reusable templates, scripts, and procedures.</li></ul>
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>Job Summary</p><p>The District Sales Manager is responsible for driving revenue growth in the Northern California, Northern Nevada, Washington, and Oregon territory through a combination of direct capital equipment sales and leadership of independent manufacturing representatives and distribution partners. This is a hands-on, demonstration-intensive technical sales role focused on high-value precision measurement and inspection systems. The position requires frequent travel, regular equipment demonstrations, technical training, and a proven ability to exceed sales quotas in industrial, metrology, or related capital equipment markets.</p><p><br></p><p>Here is the cleaned list with all company-identifying information removed:</p><ol><li>Sells directly and through qualified manufacturing representatives. Supports local distribution and promotes the entire product line within the assigned territory.</li><li>Product portfolio is demonstration-intensive – required to regularly transport and showcase equipment at customer sites. Frequent hands-on demonstrations are a key part of the sales process and essential to supporting customer understanding and engagement.</li><li>Follows up on leads generated through central marketing activity, trade shows, as well as those generated independently such as through cold calls and telemarketing.</li><li>Meets or exceeds sales volume quotas for direct and indirect sales turnover.</li><li>Monitors sales within assigned territories and reports on progress, orders, representative information, and other data as required by management.</li><li>Provides first-line technical support on issues pertaining to all equipment sold or previously installed within the specified territory.</li><li>Identifies new sales opportunities within the territory and exploits each fully.</li><li>Monitors market trends, competitor activity, and customer needs to identify new business opportunities.</li><li>Produces weekly activity reports, monthly forecast reports, and annual budget reports on a rolling twelve-month schedule by product, Sales Representative, Distribution, and dollar value.</li><li>Maintains and updates CRM with activity and demonstration reports.</li><li>Oversees, plans, schedules, and provides technical support/training for existing products and ensures that all is provided to Representatives and Distribution.</li><li>Installs and trains customers on all equipment and ensures Representatives/Agents/Distribution are qualified to install and train on equipment sold by themselves.</li><li>Takes full responsibility for demonstration inventory issued to you and the Representatives in your territory, including annual inventory counts and transfers.</li><li>Provides internal sales with details for product quotations.</li><li>Attends Trade Shows.</li><li>Travels away from home up to 14 days a month.</li><li>Performs other duties as required.</li></ol>
We are looking for an organized and detail-oriented Purchase & Sales Specialist to join our team in Bloomington, Minnesota. This contract-to-permanent position offers an exciting opportunity to contribute to purchasing and sales operations while providing vital support to key departments within the organization. The ideal candidate will have strong administrative and technical skills, as well as the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Prepare, process, and monitor purchase orders to ensure timely delivery.<br>• Maintain accurate records of inventory and order statuses, while coordinating with vendors to resolve any shipment issues.<br>• Perform precise data entry to manage purchasing and sales documentation.<br>• Address and resolve discrepancies in shipment documentation, including shortages and overages.<br>• Collaborate closely with the purchasing and sales managers to streamline departmental processes.<br>• Provide administrative support to the sales team, including managing calendars and generating detailed reports.<br>• Assist with the preparation of expense reports, proposals, meeting plans, and presentations.<br>• Troubleshoot technical issues, maintain databases such as the website, and act as a liaison for sales representatives.<br>• Support the purchasing department by ensuring compliance with organizational policies and procedures.
<p>We are looking for a skilled <strong>part-time</strong> Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to hardware, software, and network systems.</p><p>• Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with stakeholders.</p><p>• Administer and maintain Active Directory, including user account changes and permissions.</p><p>• Provide support for Windows 10 and Windows 11 systems, ensuring optimal performance and functionality.</p><p>• Utilize PowerShell for scripting and automation tasks to streamline IT processes.</p><p>• Manage mobile devices and ensure proper configuration through Intune and other Mobile Device Management tools.</p><p>• Communicate effectively with team members and users, providing clear guidance and thorough support.</p><p>• Follow established protocols to ensure IT infrastructure reliability and security.</p><p>• Collaborate with other IT professionals to improve processes and implement solutions.</p><p>• Maintain detailed documentation of all support activities and system changes.</p>
<p>We’re looking for a data-driven and strategic SEO Specialist to improve our search visibility, drive organic traffic, and support high-performing marketing campaigns. This role blends technical SEO, content strategy, and analytics to help us grow sustainably.</p><p> • Develop and execute SEO strategies that support brand, content, and lead-generation goals</p><p> • Conduct keyword research, competitive analysis, and intent mapping to guide content creation</p><p> • Optimize on-page elements: metadata, headlines, internal linking, image alt text, schema, and content structure</p><p> • Identify and resolve technical SEO issues (crawlability, indexing, site speed, mobile performance, redirects, etc.)</p><p> • Support content teams with SEO recommendations for blogs, landing pages, and website updates</p><p> • Collaborate with developers on site enhancements and ensure SEO best practices are implemented</p><p> • Monitor rankings, traffic, backlinks, and SERP performance using key SEO tools</p><p> • Manage local SEO efforts, including Google Business Profile updates and local listings</p><p> • Create SEO reports highlighting insights, trends, and opportunities</p><p> • Stay current on algorithm updates, search trends, and new SEO tools</p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
