<p><strong>Job Title</strong></p><p>Senior Infrastructure Engineer</p><p><br></p><p><strong>Company Overview</strong></p><p>A well-established technology consulting firm based in Santa Barbara, California specializes in delivering tailored IT solutions to small and mid-sized businesses. The organization is dedicated to helping clients leverage technology to improve operations, enhance security, and support long-term growth through a high-touch, service-oriented approach. With a collaborative and engaging culture, the company emphasizes innovation, client success, and continuous learning.</p><p><br></p><p><strong>Role Summary</strong></p><p>The Senior Infrastructure Engineer is a highly client-facing, technical leadership role responsible for managing and optimizing client IT environments across Santa Barbara, California and surrounding areas. This position plays a critical role in designing, implementing, and supporting infrastructure, cloud, and security solutions while serving as a trusted advisor to business stakeholders. The ideal candidate thrives in dynamic environments, takes ownership of complex technical challenges, and delivers exceptional client experiences.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own and manage client IT environments end-to-end, including design, implementation, maintenance, and escalation support</li><li>Lead technical projects from planning through execution, ensuring timely and successful delivery</li><li>Design and implement cloud, infrastructure, and security solutions aligned to client needs</li><li>Serve as a strategic advisor to clients, recommending improvements and technology roadmaps</li><li>Install, configure, and support networks, servers, cloud platforms, and endpoint systems</li><li>Monitor system health, manage backups, apply updates, and ensure security best practices</li><li>Troubleshoot and resolve complex technical issues across infrastructure, applications, and networks</li><li>Provide clear communication to both technical and non-technical stakeholders, including executives</li><li>Mentor junior team members and collaborate across technical teams</li><li>Maintain documentation, track work progress, and ensure high service quality standards</li></ul><p><br></p><p><strong>Compensation &amp; Benefits</strong></p><ul><li>$100,000 - $150,000</li><li>Performance-based bonuses and incentive opportunities</li><li>Comprehensive benefits package including medical, dental, vision, and life insurance</li><li>Retirement plan with employer contribution</li><li>Paid time off and company holidays</li><li>Professional development support, including training and certifications</li><li>Additional perks such as wellness benefits, team events, and employee recognition programs</li></ul><p><strong>Additional Details</strong></p><ul><li>Hybrid with a mix of on-site client work and office collaboration</li><li>Client-facing position requiring regular travel to support regional clients</li><li>Fast-paced, collaborative environment with strong emphasis on autonomy and accountability</li></ul>

<p><strong>Required Qualifications</strong></p><ul><li>5+ years of experience in IT consulting, infrastructure engineering, or enterprise IT support</li><li>Strong technical knowledge across cloud platforms (Azure/M365), networking, security, and virtualization</li><li>Experience with firewalls, backups, identity management, and endpoint security tools</li><li>Proven ability to manage multiple client environments and technical projects simultaneously</li><li>Excellent communication skills with the ability to translate technical concepts to non-technical audiences</li><li>Strong customer service mindset and ability to build trusted client relationships</li><li>Experience troubleshooting complex systems across Windows, macOS, and network environments</li><li>Valid driver’s license and ability to travel to client sites</li></ul><p><strong>Preferred Qualifications (Nice-to-Haves)</strong></p><ul><li>Experience working in a managed services or consulting environment</li><li>Advanced expertise in cloud architecture (Azure, AWS, or Google Cloud)</li><li>Knowledge of security frameworks, risk assessments, and compliance standards</li><li>Experience with virtualization platforms such as VMware or Hyper-V</li><li>Familiarity with mobile device management and automation tools</li><li>Industry certifications (e.g., Microsoft, Cisco, CompTIA, AWS, or security-related credentials)</li><li>Experience providing strategic IT advisory or vCIO-level guidance</li></ul>

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