<p>We are seeking a solutions-driven Customer Service Representative to support our operations in Bellevue, WA. In this contract role, the Customer Service Representative will act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience. The ideal candidate is a skilled communicator who thrives on helping others and delivering exceptional service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or other communication channels in a timely and helpful manner.</li><li>Provide accurate information about products, services, policies, and troubleshooting steps as needed.</li><li>Resolve customer complaints and concerns by identifying solutions and ensuring customer satisfaction.</li><li>Log and maintain customer interactions and case records in customer relationship management (CRM) systems.</li><li>Escalate unresolved issues to the appropriate team members or departments as necessary.</li><li>Follow company policies and procedures to meet customer service standards and expectations.</li><li>Assist with account management tasks, such as updating contact information and processing service requests.</li><li>Collaborate with internal teams to ensure seamless communication and execution of customer solutions.</li><li>Stay updated on product knowledge, system changes, and service protocols to provide accurate support.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Seattle, Washington. In this contract position, you will play a key role in ensuring customer satisfaction by managing accounts, processing orders, and addressing inquiries. If you excel at multitasking and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Handle customer accounts with accuracy and professionalism, ensuring all orders are processed efficiently.<br>• Utilize external warehouse websites to manage inventory data and maintain up-to-date information.<br>• Communicate proactively with customers regarding delays, issues, or updates related to their orders.<br>• Respond promptly to inquiries via email and other communication channels, ensuring excellent customer service.<br>• Update container reports on a weekly basis using Excel to maintain accurate records.<br>• Generate daily invoices for customer orders and issue credit memos when necessary.<br>• Provide backup support to the Customer Service Manager as required.<br>• Perform additional job-related tasks to support overall operations and customer satisfaction.
<p>Our client is looking for a Proposals Specialist to manage a detailed initiative around researching and documenting approval status for client logos. In this long-term contract position, you will oversee the thorough review and documentation of client logo usage to ensure compliance with legal and branding standards. Your work will play a critical role in enabling seamless integration of approved logos into marketing and proposal materials.</p><p><br></p><p>Responsibilities:</p><p>• Analyze legal documents, including engagement letters and outside counsel guidelines, to identify logo usage permissions and restrictions.</p><p>• Collaborate with internal client leads to address unclear or incomplete documentation and secure necessary approvals.</p><p>• Source and update client logos from reliable platforms, ensuring proper formatting and compatibility with marketing templates.</p><p>• Maintain an organized file structure for logos and supporting documentation, enabling efficient retrieval and updates.</p><p>• Create and manage a centralized spreadsheet to track approval statuses, restrictions, and relevant supporting documents.</p><p>• Update SharePoint repositories with formatted logos ready for integration into dynamic templates.</p><p>• Enhance Foundation profiles by incorporating accurate logo usage permissions and compliance statuses.</p><p>• Coordinate with clients directly when additional approval or clarification is required.</p><p>• Ensure all marketing materials adhere to high standards and legal guidelines.</p><p>• Communicate effectively with multiple stakeholders to manage a time-intensive, process-driven project.</p><p><br></p><p>Location: Remote</p><p>Time Zone: Pacific, Mountain, or Central</p><p>Hours: 40/week, Monday through Friday</p><p>Length: Contract, approximately 6 months</p><p><br></p>
<p>We are looking for a highly organized and personable Receptionist to join our team on a contract basis in Redmond, WA. This role involves creating a welcoming environment for visitors while providing essential administrative support. The ideal candidate will excel in customer service and communication, ensuring smooth front desk operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet and check in visitors upon arrival, ensuring proper registration and adherence to site protocols.</p><p>• Issue visitor badges using the designated system to maintain secure and organized access.</p><p>• Provide assistance to guests by responding to inquiries, offering directions, and addressing general needs.</p><p>• Perform administrative tasks such as data entry, record keeping, and maintaining logs related to visitor activity.</p><p>• Answer inbound calls with attention to detail, directing them to appropriate personnel as needed.</p><p>• Coordinate meeting room setups and ensure the front desk area remains organized and presentable.</p><p>• Maintain a detail-oriented approach while representing the company to guests and visitors.</p><p>• Monitor and enforce security protocols to maintain a safe environment.</p><p>• Utilize basic computer functions and Microsoft tools to support daily operations.</p>
<p>We are seeking a dedicated Billing Specialist to join our team! Candidates with experience in professional services industries or project-based billing are highly encouraged to apply for this long-term contract opportunity.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Prepare, review, and send invoices to clients based on services rendered</li><li>Monitor accounts receivable to identify overdue accounts and take appropriate action to resolve outstanding balances</li><li>Reconcile and verify discrepancies between accounts</li><li>Maintain detailed and organized billing records</li><li>Handle client inquiries regarding billing questions or disputes with professionalism</li></ul>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Preston, Washington. This role focuses heavily on collections and cash application processes, ensuring the accurate management of customer accounts and timely resolution of discrepancies. The ideal candidate brings strong attention to detail, a collaborative mindset, and a proven track record of reliability.</p><p><br></p><p>Responsibilities:</p><p>• Perform daily collections activities to ensure timely payments from customers.</p><p>• Process cash applications accurately and efficiently to maintain up-to-date account balances.</p><p>• Monitor customer accounts, validating payment discrepancies and collaborating with the sales team to resolve issues.</p><p>• Handle remittance tasks to ensure proper allocation of funds and account accuracy.</p><p>• Conduct order releases on a scheduled basis, ensuring compliance with company guidelines.</p><p>• Communicate effectively with customers to address overdue payments and maintain positive relationships.</p><p>• Collaborate with internal teams to ensure seamless coordination of accounts receivable processes.</p><p>• Maintain detailed records of all collection activities and account adjustments.</p><p>• Uphold company standards for accuracy and efficiency in all accounts receivable operations.</p><p><br></p><p>The pay range for this position is $28.00 to $31.00 per hour.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD& D insurance</p><p>STD/LTD</p><p>401k w/ discretionary company match</p><p>15 days PTO</p><p>8 paid holidays</p>
<p>Robert Half is seeking a skilled AP Specialist to support our client’s accounts payable operations. This contract role is ideal for professionals looking to grow in a fast-paced finance environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Process vendor invoices and ensure timely payments.</li><li>Reconcile accounts and resolve discrepancies.</li><li>Maintain accurate financial records and documentation.</li><li>Collaborate with internal departments to ensure compliance.</li></ul>
<p>Robert Half is seeking a skilled AP Specialist to support our client’s accounts payable operations. This contract role is ideal for professionals looking to grow in a fast-paced finance environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Process vendor invoices and ensure timely payments.</li><li>Reconcile accounts and resolve discrepancies.</li><li>Maintain accurate financial records and documentation.</li><li>Collaborate with internal departments to ensure compliance.</li></ul>
<p>Our client in Lynnwood, WA is seeking an <strong>Accounting Specialist</strong> skilled in accounts payable and receivable operations. This contract role provides exciting opportunities to work with a supportive and collaborative finance team.</p><p><strong>Responsibilities</strong>:</p><ul><li>Manage accounts payable and accounts receivable functions with accuracy.</li><li>Process vendor invoices and payments on a regular schedule.</li><li>Perform monthly reconciliations for general ledger accounts.</li><li>Communicate with vendors to resolve discrepancies.</li><li>Generate financial reports and provide analysis for team use.</li></ul><p><br></p>
<p>Sr. UI Designer (Contract/Contract-to-Permanent)</p><p>Our client is seeking a highly skilled Senior UI Designer to join their collaborative team on a contract basis, with the potential for contract-to-permanent after up to 12 months. This role focuses on improving customer experiences by updating and enhancing product pages as part of our continuing efforts to optimize our eCommerce website. The ideal candidate possesses strong design expertise, a deep understanding of customer needs, and the ability to collaborate with developers to create engaging product listing pages (PLPs).</p><p><br></p><p>Key Details of the Role:</p><ul><li>Work Location: Hybrid position with onsite work in Issaquah, WA (Tuesday–Thursday) and remote work (Monday/Friday).</li><li>Contract Type: Contract with the potential for contract-to-hire after up to 12 months.</li><li>Focus: Enhancing product listing pages to better serve business-to-business (B2B) customers and continually improving the website’s functionality, usability, and design.</li><li>Pay: $50-68/hr on the contract side, with a salary of $110-145K on the FTE side DOE</li></ul><p>Primary Duties and Responsibilities:</p><ul><li>Elevate UI Design: Create innovative and visually appealing designs while leveraging advanced UI design techniques such as effective use of layers, shadows, and drop shadow placement to enhance depth and structure.</li><li>Design Ownership: Develop user-centered designs for product listing pages (PLPs) tailored to a B2B audience, ensuring designs enhance usability and customer interaction.</li><li>Figma Expertise: Utilize expert-level skills in Figma to craft layouts, prototypes, and interaction designs. Familiarity with FlexBox is highly desired for managing overall layout structure.</li><li>Collaborative Prototyping: Design and iterate on interactive prototypes to validate design solutions and demonstrate workflows.</li><li>Front-End Understanding: While no coding will be required, a strong understanding of front-end development concepts and the ability to articulate design decisions in technical terms for collaboration with developers is essential.</li><li>Developer Collaboration: Work closely with engineers/developers to ensure design fidelity during the implementation stage.</li><li>Customer Insight: Apply insights gained from understanding customer needs to continuously refine design solutions and improve overall user experience.</li><li>Portfolio Review: Showcase expertise through a robust portfolio of relevant projects, emphasizing visually engaging eCommerce designs and product listing pages.</li></ul>
We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Kent, Washington. In this role, you will be responsible for overseeing key financial processes, including cash applications, commercial collections, and billing activities. This position is ideal for a detail-oriented individual with a strong background in accounts receivable.<br><br>Responsibilities:<br>• Accurately process and apply incoming payments to customer accounts.<br>• Manage commercial collections to ensure timely resolution of outstanding invoices.<br>• Prepare and issue billing statements while maintaining accuracy and compliance.<br>• Monitor cash activity and reconcile discrepancies in a timely manner.<br>• Maintain detailed records of accounts receivable transactions for auditing purposes.<br>• Collaborate with internal teams to address billing or payment-related issues.<br>• Generate and analyze accounts receivable reports to track financial performance.<br>• Identify opportunities for improving accounts receivable processes and implement solutions.<br>• Ensure adherence to company policies and financial regulations during all transactions.<br>• Communicate effectively with customers to address payment inquiries and resolve disputes.
<p>We are looking for a Legal Billing Specialist to join our team on a contract basis in Seattle, Washington. In this role, you will focus on managing and processing client invoices, ensuring accuracy and compliance with billing guidelines. This position offers an opportunity to work in a dynamic services environment, leveraging your expertise in legal billing systems.</p><p><br></p><p>Responsibilities:</p><p>• Prepare draft invoices using billing software, ensuring all client and attorney requests are accurately recorded.</p><p>• Review and edit submitted invoices for accuracy, making necessary corrections and proofreading for completeness.</p><p>• Generate and finalize invoices, facilitate electronic billing through specialized software, and ensure proper documentation.</p><p>• Input disbursements into accounting systems or Excel for seamless integration into computerized financial tools.</p><p>• Provide detailed reports on work-in-progress, billing statuses, and payment data upon request.</p><p>• Run management reports to track billing memos and ensure efficient workflow.</p><p>• Manage the entry and approval of matter information, budgets, and expert invoices in third-party billing platforms.</p><p>• Handle specialized billing tasks, including write-downs, cost-sharing invoices, multi-party bills, and contingent fee arrangements.</p><p>• Maintain and organize all documentation related to finalized invoices for accurate record-keeping.</p>
<p>We are seeking a welcoming Front Desk Coordinator to manage front desk operations in Kirkland, WA and act as the first point of contact for visitors and clients. In this contract role, the Receptionist will ensure smooth day-to-day operations while providing excellent customer service and administrative support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet clients, visitors, and employees in a friendly and approachable manner.</li><li>Answer and direct incoming phone calls, taking messages and providing information as needed.</li><li>Manage the front desk area, keeping it organized, clean, and stocked with necessary materials.</li><li>Respond to inquiries via phone, email, or in-person and direct them to the appropriate departments.</li><li>Maintain appointment calendars and assist with scheduling meetings.</li><li>Process incoming and outgoing mail, including courier services, and coordinate deliveries.</li><li>Provide general administrative support, such as data entry, filing, and record maintenance.</li><li>Assist in the preparation of documents and correspondence as directed.</li><li>Ensure visitors adhere to office security policies, including check-ins and badge distribution.</li></ul>
We are looking for an experienced Change Management specialist to join our team in Everett, Washington. In this long-term contract role, you will support an Aircraft Interiors Program team, collaborating with program managers to oversee all stages of the program lifecycle, from development and qualification testing to product delivery. This is an onsite position that involves interfacing with internal and external stakeholders to ensure successful program execution.<br><br>Responsibilities:<br>• Build strong partnerships with internal functional teams, fostering collaboration to enhance program outcomes.<br>• Manage daily program activities, including scheduling, performance monitoring, and preparing for customer and management reviews.<br>• Develop, update, and maintain program documentation to ensure compliance with contract requirements and internal procedures.<br>• Coordinate closely with production teams to resolve issues and ensure program priorities are met.<br>• Oversee program performance to meet financial, technical, and schedule commitments.<br>• Provide guidance on risk and opportunity management processes to program leads.<br>• Lead financial reporting activities and participate in key program reviews.<br>• Prepare for and coordinate customer program reviews, ensuring clear communication and alignment with customer expectations.<br>• Work with production operations and supply chain teams to manage deliveries and meet customer schedules.<br>• Organize and facilitate program meetings and reviews, ensuring effective communication and decision-making.
We are looking for a Front Desk Coordinator to join our team in Tukwila, Washington. This is a long-term contract position where you will play a key role in creating a welcoming environment for visitors and providing essential administrative support to the office. The ideal candidate is highly organized, approachable, and committed to delivering exceptional service.<br><br>Responsibilities:<br>• Serve as the first point of contact by answering, screening, and transferring incoming calls with professionalism.<br>• Greet and guide visitors and customers, ensuring they feel welcomed and supported.<br>• Perform administrative tasks such as sorting mail, data entry, filing, and scanning documents.<br>• Prepare envelopes and handle mailing processes as needed.<br>• Monitor and maintain office supplies, kitchen inventory, and snack stock, including occasional Costco runs.<br>• Restock and service office equipment like copiers, printers, and dishwashers.<br>• Assist in organizing and executing meetings, employee events, and celebrations, including coordinating catering orders.<br>• Draft and edit correspondence, such as letters and summaries, with attention to detail.<br>• Conduct basic online research to support office activities and special projects.<br>• Maintain spreadsheets and manage mail distribution while supporting ad-hoc administrative tasks.
We are looking for a dedicated Front Desk Coordinator to provide exceptional support to clients and visitors while ensuring smooth office operations. In this role, you will be the first point of contact for visitors and will play a key part in maintaining an organized and welcoming environment. This is a Long-term Contract position based in Seattle, Washington.<br><br>Responsibilities:<br>• Welcome visitors and ensure they are directed to the appropriate staff or areas within the office.<br>• Manage the front lobby by greeting guests, announcing their arrivals, and maintaining a focused and attentive atmosphere.<br>• Assist clients and vendors by providing information about agency services and collecting necessary eligibility documentation.<br>• Keep common areas clean and organized, and help prepare for office events.<br>• Coordinate office equipment concerns, submit IT tickets, and oversee follow-up actions related to shared equipment.<br>• Facilitate vendor visits for supply deliveries, maintenance work, and repairs as needed.<br>• Gather feedback on safety concerns and provide reports to the facilities supervisor.<br>• Escort visitors and community members to designated areas within the office.<br>• Act as a point of contact for office-related inquiries and ensure quick resolution of issues.
