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16 results for Entry Level Help Desk Support in Schaumburg, IL

Desktop Support Analyst
  • Chicago, IL
  • onsite
  • Temporary
  • 20.90 - 23.59 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract role, you will provide technical assistance to users, ensuring smooth operations and efficient problem resolution. This is an excellent opportunity for individuals with strong communication skills and a passion for delivering exceptional support.<br><br>Responsibilities:<br>• Record detailed information about reported issues, including root cause analysis and resolutions, in the ticket management system.<br>• Respond to and manage support tickets submitted through various channels, such as text messages, web portals, and phone calls.<br>• Assist users in locating information and resolving technical inquiries effectively.<br>• Provide timely troubleshooting for hardware, software, and connectivity problems.<br>• Adhere to established processes and workflows to ensure consistent support delivery.<br>• Collaborate with team members to identify patterns in recurring issues and contribute to long-term solutions.<br>• Maintain a high level of client satisfaction by addressing concerns promptly and professionally.<br>• Utilize customer support tools, such as Zendesk, to track and manage service requests.<br>• Deliver technical guidance to users with varying levels of expertise.<br>• Stay updated on system changes and enhancements to provide accurate support.
  • 2025-08-15T14:59:28Z
Help Desk Analyst
  • Loves Park, IL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst to join our team in Loves Park, Illinois. In this role, you will provide first-level technical support to ensure smooth operations and exceptional service for our users. This is a long-term contract position ideal for someone with a strong customer service mindset and technical troubleshooting skills.<br><br>Responsibilities:<br>• Respond promptly to technical issues reported by users, delivering clear and effective solutions.<br>• Perform password resets and basic account management tasks within Active Directory.<br>• Troubleshoot hardware problems, including printers and desktop systems, to ensure functionality.<br>• Address and resolve software-related issues within a Microsoft Windows 10 environment.<br>• Manage service desk tickets by prioritizing and documenting issues accurately.<br>• Provide guidance and support for basic IT needs, ensuring a user-friendly experience.<br>• Maintain an attentive and approachable demeanor while assisting users with technical concerns.<br>• Collaborate with team members to escalate complex issues and implement solutions effectively.
  • 2025-07-30T21:33:59Z
Desktop Support Analyst
  • Deerfield, IL
  • onsite
  • Temporary
  • 22.16 - 25.66 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Deerfield, Illinois, on a contract basis. This role involves providing technical assistance to end-users, troubleshooting hardware and software issues, and supporting a Windows 11 migration project. If you thrive in a dynamic environment and are passionate about delivering exceptional IT support, we encourage you to apply.<br><br>Responsibilities:<br>• Offer deskside support to approximately 50 users by addressing technical issues and providing solutions.<br>• Resolve support tickets related to password resets, software installations, internet connectivity, and user access to systems such as SharePoint.<br>• Assist with the Windows 11 migration project by imaging devices, applying updates, and troubleshooting compatibility issues.<br>• Ensure clear and precise communication with end-users while delivering outstanding customer service.<br>• Perform hands-on tasks requiring adherence to safety protocols, including wearing steel-toe boots and goggles when necessary.<br>• Maintain and configure desktop hardware and software to ensure optimal performance.<br>• Collaborate with other IT team members to diagnose and resolve complex technical challenges.<br>• Document and track technical issues to ensure timely resolution and continuous improvement.
  • 2025-08-13T13:49:10Z
Sys Admin
  • Chicago, IL
  • remote
  • Permanent
  • 84000.00 - 101000.00 USD / Yearly
  • <p><strong>Why Join Us?</strong> Ready to take your systems administration skills to the next level? At Robert Half, we’re all about empowering IT professionals to drive change while building expertise in cutting-edge technologies. We’re offering a collaborative and fast-paced environment where you’ll have the opportunity to make an impact and grow into the next phase of your career. </p><p><strong> </strong></p><p><strong>What You’ll Be Doing</strong> In this role, you’ll take ownership of the design, maintenance, and optimization of the critical infrastructure that powers our organization. Whether it’s strengthening cloud operations, keeping systems secure, or solving complex problems, you’ll have autonomy and flexibility to innovate with confidence. Key Responsibilities: <strong>Microsoft Office 365 Administration Oversee Exchange Online, Teams, SharePoint, and OneDrive</strong> environments to ensure efficient operations. Automate repetitive tasks using <strong>PowerShell</strong> and other admin tools. Support end-users with troubleshooting and best practices training when needed. Azure Cloud Administration Assist with the configuration, deployment, and maintenance of Azure Virtual Machines, networking, and other cloud resources. Collaborate on projects involving Azure AD integration and hybrid environments. Help oversee compliance with cost optimization and security configurations. Active Directory (AD) Management Maintain a clean and organized Active Directory environment (users, GPOs, OUs, and permission structures). Support hybrid AD setups (including Azure AD Sync tools). Security and Uptime Proactively monitor infrastructure health, applying security patches and updates to minimize risks. Serve as a point of contact during system-related incidents or outages. Collaboration Across Teams Work cross-functionally with the IT team on new initiatives and migration projects. Mentor entry level IT staff and actively contribute to knowledge-sharing. </p><p><br></p><p><strong>About You </strong>This role is ideal for someone who isn’t afraid to roll up their sleeves and tackle complex problems head-on. You’re motivated by the opportunity to deepen your cloud and security expertise while contributing to impactful initiatives. If this sounds like you, we’d love to hear from you!</p>
  • 2025-08-21T21:28:54Z
Application Specialist
  • Rolling Meadows, IL
  • remote
  • Permanent
  • 75000.00 - 147000.00 USD / Yearly
  • <p>Are you an experienced <strong>OneStream Application Specialist</strong> who thrives in designing and optimizing Corporate Performance Management (CPM) solutions? Join our team to play a critical role in managing, enhancing, and supporting OneStream applications, empowering our organization with sophisticated financial reporting, consolidation, budgeting, forecasting, and analytical solutions.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a OneStream Application Specialist, you will be responsible for designing, implementing, and maintaining the <strong>OneStream CPM platform</strong>. You’ll collaborate closely with stakeholders to analyze requirements and develop custom solutions, integrations, and workflows that optimize financial operations and increase insights into business performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Platform Management & Configuration</strong>: Administer the OneStream application, including security setup, workflow and process configuration, and cube architecture.</li><li><strong>Solution Design</strong>: Develop and implement custom OneStream solutions (business rules, dashboards, reports, data cube configurations) to meet specific organizational needs.</li><li><strong>Financial Processes</strong>: Support financial consolidation, reporting, budgeting, forecasting, and other CPM processes using OneStream functionality.</li><li><strong>Optimization</strong>: Continuously improve platform configuration and processes for enhanced application performance and user experience.</li><li><strong>Data Integration</strong>: Manage data integrations with ERP systems, flat files, external databases, and other financial applications to ensure seamless workflows.</li><li><strong>Troubleshooting & Support</strong>: Diagnose, resolve, and document user-reported issues and technical challenges related to OneStream.</li><li><strong>User Training & Documentation</strong>: Train internal teams on OneStream functionalities and create detailed technical documentation and user guides.</li><li><strong>Collaboration</strong>: Work closely with finance, IT, and other teams to understand requirements and recommend effective CPM solutions.</li><li><strong>Stay Current with OneStream Updates</strong>: Monitor enhancements and updates offered by OneStream, ensuring the organization leverages the latest capabilities.</li></ul>
  • 2025-08-28T19:03:46Z
Accounting Manager
  • Rosemont, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”?  </p><p><br></p><p><strong>Position Overview:</strong></p><p>The Accounting Manager plays a pivotal role in overseeing the day-to-day operations of the accounting department, with a focus on maintaining the integrity of financial processes and facilitating month-end close activities. This role involves managing a team, implementing process improvements, ensuring compliance, and providing valuable insights to internal stakeholders.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and lead the accounting department, supervising basic accounting functions including Accounts Receivable (A/R), Accounts Payable (A/P), Payroll (P/R), General Ledger (G/L), and tax payments.</li><li>Drive process improvement initiatives within the accounting department to enhance efficiency and accuracy.</li><li>Prepare and review journal entries and monthly general ledger account reconciliations to ensure accurate financial reporting.</li><li>Assist in establishing and documenting internal controls to maintain a robust control environment, overseeing adherence to control procedures.</li><li>Monitor and assess departmental activities, optimizing procedures and resource allocation while upholding a high level of precision.</li><li>Lead the development and growth of the accounting team, providing coaching, performance management, and development planning.</li><li>Collaborate with cross-functional teams and Finance, Planning & amp; Analysis (FP& A) to provide analysis, support, and insights to internal stakeholders and executive leadership.</li><li>Generate supporting schedules for audits and tax-related activities, ensuring accurate and timely information.</li></ul>
  • 2025-08-08T15:04:41Z
Support Specialist
  • Itasca, IL
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 28.00 USD / Hourly
  • We are looking for a dedicated Support Specialist to join our team in Itasca, Illinois. In this Contract-to-Permanent position, you will play a key role in ensuring client satisfaction by facilitating onboarding, delivering training, and providing first-tier support. This opportunity is ideal for someone passionate about customer success and skilled in addressing technical and service-related inquiries.<br><br>Responsibilities:<br>• Guide new clients through onboarding processes, providing comprehensive training on the use of the client portal.<br>• Create and enhance training materials, including walkthroughs and video guides, to support effective learning.<br>• Act as the primary point of contact for customer inquiries, researching and delivering clear solutions to address their needs.<br>• Update and maintain client portal environments to ensure accuracy and functionality.<br>• Collaborate with internal teams to address technical issues and enhance the customer experience.
  • 2025-08-14T22:08:45Z
Jr Business Systems Analyst
  • Chicago, IL
  • remote
  • Temporary
  • 66.50 - 77.00 USD / Hourly
  • <p>We are looking for a detail-oriented Entry-Level Business Systems Analyst to join our team on a contract to hire basis 100% remote. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that business needs are clearly understood and articulated. This role requires a strong understanding of software development methodologies, including Agile and Waterfall, as well as excellent communication and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Build collaborative relationships with business and IT teams to align technology solutions with business strategies.</p><p>• Facilitate the requirements discovery process and document business needs concisely for diverse audiences.</p><p>• Develop and maintain artifacts such as user stories, workflows, acceptance criteria, and traceability matrices.</p><p>• Collaborate with project teams to validate requirements through reviews and walkthroughs.</p><p>• Ensure the timely delivery of business requirements and artifacts throughout the software development lifecycle.</p><p>• Assist in creating and executing User Acceptance Testing plans to confirm solutions meet business needs.</p><p>• Identify opportunities for process improvement and create future-state process models using standard tools.</p><p>• Maintain open communication with stakeholders to assess customer satisfaction and clarify project requirements.</p><p>• Utilize techniques like process flow modeling and data mapping to support design, development, and QA processes.</p><p>• Provide leadership and expertise to ensure the successful implementation of solutions aligned with business expectations.</p>
  • 2025-08-18T20:23:45Z
Full Stack Developer
  • Chicago, IL
  • remote
  • Permanent
  • 109725.00 - 157575.00 USD / Yearly
  • <p>Are you a talented developer looking to build innovative solutions while working on both back-end and front-end technologies? We’re seeking <strong>Mid-Level Full-Stack Developers</strong> to join our talent pipeline for contract and permanent opportunities. If you have experience building applications end-to-end and thrive in hybrid or on-site work environments, we’d love to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain scalable full-stack applications, taking ownership from user interface to the database.</li><li>Collaborate with cross-functional teams, including product managers, designers, and QA, to deliver high-quality solutions.</li><li>Write clean, efficient, and testable code while following best practices for development, deployment, and CI/CD.</li><li>Debug and optimize existing applications to enhance performance and reliability.</li><li>Create and consume APIs to ensure seamless integration between components and services.</li></ul><p><br></p><p><strong>Work Environment</strong></p><ul><li><strong>Hybrid or On-Site</strong> roles, depending on project needs.</li><li>Specific location details will be tailored to client requirements.</li><li>Candidates must be available to work on-site for a minimum of 3 days per week.</li></ul><p><br></p><p><strong>Salary & Benefits</strong></p><ul><li><strong>Salary Range</strong>: $109,725 to $157,575 annually, depending on experience, location within Chicago, and the specific client needs. (Source: Robert Half 2024 Technology Salary Guide, Chicago Market).</li><li>Compensation may also include benefits such as healthcare, PTO, certifications, and career advancement opportunities (specific to the position and client).</li></ul><p><br></p><p>When you work with Robert Half, you gain access to unparalleled opportunities and support designed to help you thrive in your career. Here’s what makes us stand out:</p><ul><li><strong>Career Acceleration</strong>: We connect you with top companies that align with your skills and career goals, opening doors to exciting projects and advancements.</li><li><strong>Access to Leading Roles</strong>: With an extensive client list, we offer you exclusive access to jobs across industries that you won’t find elsewhere.</li><li><strong>Personalized Support</strong>: Our expert recruiters are dedicated to understanding your needs, providing advice and coaching throughout the hiring process and beyond.</li><li><strong>Benefits and Perks</strong>: Enjoy competitive compensation, healthcare options, career development resources, paid certifications, and more (depending on the role).</li><li><strong>Work-Life Flexibility</strong>: Many of our clients offer hybrid work environments to help you maintain balance while doing meaningful work.</li></ul><p>With Robert Half, you’ll gain a trusted partner who’s committed to helping you succeed.</p><p><br></p><p><strong>What to Expect in the Process</strong></p><ol><li>An introductory video call with a Robert Half recruiter to discuss goals, skills, and potential matches.</li><li>A targeted interview process tailored to the chosen client opportunity (typically includes 2 interviews).</li></ol><p><br></p>
  • 2025-08-25T13:04:22Z
Senior Tax Associate
  • Chicago, IL
  • onsite
  • Contract / Temporary to Hire
  • 43.54 - 50.41 USD / Hourly
  • We are looking for an experienced Senior Tax Associate to join our team in Chicago, Illinois. This is a Contract-to-permanent opportunity, offering a dynamic role in public accounting with responsibilities spanning individual and corporate tax preparation. If you have a strong background in tax compliance and a passion for delivering high-quality results, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and review individual and corporate tax returns to ensure accuracy and compliance with federal, state, and local regulations.<br>• Manage tax preparation processes using advanced software tools, including CCH ProSystem Fx.<br>• Provide detailed analysis and recommendations for tax-saving strategies to clients.<br>• Collaborate with team members to address complex tax scenarios and resolve issues efficiently.<br>• Stay updated on current tax laws and regulations to ensure compliance and provide clients with accurate guidance.<br>• Assist in client consultations to gather necessary financial information for tax filings.<br>• Ensure timely submission of all tax returns and related documentation.<br>• Support internal audits and provide documentation required for tax reviews.<br>• Train and mentor entry-level staff on tax preparation processes and software utilization.<br>• Contribute to process improvements to enhance the efficiency and accuracy of tax operations.
  • 2025-09-02T21:08:46Z
IT Operations Lead Engineer
  • Naperville, IL
  • onsite
  • Temporary
  • 61.13 - 71.25 USD / Hourly
  • Robert Half is seeking a highly skilled IT Operations Lead Engineer for an exciting 6-month engagement, with potential for extension, in Naperville, IL. This role requires deep expertise in Microsoft technologies and a strong background in IT operations. The IT Operations Lead Engineer will serve as a subject matter expert, ensuring secure, compliant, and optimized IT environments while supporting critical infrastructure implementations and configurations. <br> Key Responsibilities: Act as a subject matter expert (SME) for Microsoft technologies, including Entra ID (formerly Azure AD), Azure cloud infrastructure, Intune, and Conditional Access. Implement, troubleshoot, and support Conditional Access policies and identity governance strategies. Provide technical expertise to ensure secure configurations aligned with NIST cybersecurity standards. Deliver hands-on support in networking, endpoint management, and cloud infrastructure integration. Document and assist in remediation efforts emerging from NIST assessments. Collaborate with cross-functional teams to ensure seamless IT operations and compliance. Analyze, monitor, and optimize Microsoft 365 and Azure environments for performance, security, and operational efficiency. Manage Intune policy configurations across endpoints, ensuring consistent enforcement. Contribute to incident response and change control activities.
  • 2025-08-07T13:58:45Z
Administrative Assistant
  • Lake Geneva, WI
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a meticulous Administrative Assistant to provide comprehensive legal administrative support in our Lake Geneva, Wisconsin office. This Contract to permanent position is ideal for candidates who thrive in a fast-paced environment and are skilled at managing multiple tasks with precision and professionalism. While prior legal experience is advantageous, it is not mandatory for this role.<br><br>Responsibilities:<br>• Prepare, edit, and finalize documents and assignments with accuracy and efficiency.<br>• Organize and maintain client files, coordinate meetings and appointments, and arrange travel schedules as needed.<br>• Support billing processes by assisting with timekeeping, transcription, and processing payment requests.<br>• Collaborate with other team members to ensure seamless execution of shared duties and special projects.<br>• Handle inbound calls and inquiries in a meticulous manner, providing exceptional service to clients and stakeholders.<br>• Prioritize and manage multiple tasks to meet deadlines while maintaining attention to detail.<br>• Perform data entry tasks with precision to ensure accurate documentation.<br>• Assist with receptionist duties, including greeting visitors and managing office communications.<br>• Proactively identify and resolve administrative challenges to support overall office efficiency.
  • 2025-08-04T14:33:51Z
Office Services Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Robert Half is partnering with a rapidly growing law firm in Chicago, Illinois, to hire a skilled Legal Billing Specialist. In this role, you will collaborate closely with billing attorneys to ensure accurate and efficient billing processes. The ideal candidate will bring extensive experience in law firm billing, possess strong attention to detail, and demonstrate excellent communication skills. This is a fantastic opportunity for a professional seeking to contribute to a dynamic, fast-paced legal environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage all aspects of the monthly billing cycle, ensuring accuracy and timeliness in invoicing.</li><li>Collaborate closely with billing attorneys and clients to track and collect outstanding accounts receivable.</li><li>Provide guidance to billing attorneys and, as needed, the billing committee regarding appropriate billing policies and procedures.</li><li>Address inquiries related to billing, accounts receivable, and work-in-process, while generating reports as required.</li><li>Process client payments, including checks, ACH/wire transfers, and credit card transactions.</li><li>Enter vendor invoices and handle other accounts payable responsibilities.</li><li>Take on additional duties and special projects as assigned to support departmental goals.</li></ul><p><br></p>
  • 2025-08-25T15:49:00Z
Administrative Assistant
  • Park Ridge, IL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a proactive and detail-oriented Administrative Assistant to join our team on a part-time, contract basis in Park Ridge, Illinois. The ideal candidate will bring strong organizational skills, a forward-thinking personality, and the ability to manage tasks effectively in a fast-paced environment. This position requires a dependable individual who can assist with administrative duties, manage deadlines, and handle errands with a high level of care and attention.<br><br>Responsibilities:<br>• Provide general administrative support, including organizing schedules and managing deadlines.<br>• Monitor and remind the team of important dates and deadlines to ensure timely completion of tasks.<br>• Run errands such as picking up lunch or visiting local offices; a valid driver's license and reliable vehicle are required.<br>• Perform notary services as needed, ensuring proper documentation and compliance.<br>• Handle inbound calls and manage receptionist duties, ensuring clear and effective communication.<br>• Maintain calendars and schedules to optimize workflow and prioritize tasks.<br>• Assist with data entry and other office-related tasks to ensure accuracy and efficiency.<br>• Coordinate with team members to address immediate needs and maintain smooth operations.
  • 2025-08-29T14:34:17Z
IT Resource
  • Chicago, IL
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • <p>We are looking for a skilled IT Auditor to join our team on a contract basis in Chicago, IL. In this role, you will play a critical part in evaluating and improving IT systems, processes, and controls to ensure compliance and efficiency. This is an excellent opportunity for individuals who excel in an analytical and focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive audits of IT systems, applications, and processes to identify areas of risk or non-compliance.</p><p>• Evaluate and test IT General Controls (ITGC) to ensure proper safeguarding of organizational information.</p><p>• Develop and execute audit programs tailored to assess the effectiveness of IT systems and procedures.</p><p>• Document audit findings in a clear and concise manner, providing actionable recommendations for improvement.</p><p>• Collaborate with stakeholders to ensure audit objectives are met and compliance standards are upheld.</p><p>• Apply frameworks such as CobiT to assess the maturity and effectiveness of IT governance processes.</p><p>• Monitor the implementation of corrective actions resulting from audit findings to ensure timely resolution.</p><p>• Provide insights and strategies to enhance IT security, operational efficiency, and risk management.</p><p>• Stay updated on emerging IT audit practices and regulatory requirements to maintain expertise in the field.</p>
  • 2025-08-12T16:38:47Z
Database Technology Manager
  • Romeoville, IL
  • onsite
  • Permanent
  • 130000.00 - 170000.00 USD / Yearly
  • <p>We are looking for an experienced Database Technology Manager to lead and optimize data systems, automation strategies, and team operations. This role will oversee high-impact projects, foster collaboration across departments, and drive efficiency improvements through innovative solutions. Based in Romeoville, Illinois, this position is ideal for a results-oriented leader passionate about process optimization and technology.</p><p><br></p><p>Responsibilities:</p><p>• Lead a team in managing divisional system and data initiatives, ensuring alignment with business requirements and project specifications.</p><p>• Collaborate with stakeholders to establish project timelines and priorities, providing regular updates on progress and outcomes.</p><p>• Oversee the maintenance and integrity of internal and external systems, ensuring seamless functionality for users, customers, and vendors.</p><p>• Manage vendor relationships, including contract reviews, performance monitoring, and adherence to organizational standards.</p><p>• Develop and implement automation solutions using approved tools, prioritizing requests and tracking measurable improvements.</p><p>• Supervise the documentation of process workflows, ensuring timely updates to reflect changes and recommending enhancements for greater efficiency.</p><p>• Direct the evaluation and optimization of business systems, coordinating with cross-functional teams to implement cost-effective solutions.</p><p>• Stay informed about industry trends and best practices in healthcare software and data management.</p><p>• Provide leadership and development opportunities for team members, addressing skill gaps and fostering continuous learning.</p><p><br></p>
  • 2025-08-07T14:34:01Z