We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Elk Grove Village, Illinois. This position is ideal for a motivated individual who can provide excellent customer support, troubleshoot technical issues, and work effectively in a fast-paced environment. As a key member of the IT support team, you will play a crucial role in maintaining seamless operations during the company's transition to a long-term staffing solution.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve issues related to Windows 10, Active Directory, and other IT systems.<br>• Respond promptly to service desk tickets and ensure timely resolution of customer concerns.<br>• Troubleshoot and diagnose hardware and software problems, ensuring minimal disruption to operations.<br>• Deliver exceptional customer service by addressing inquiries and guiding users through technical solutions.<br>• Collaborate with team members to maintain efficient workflows and ensure consistent communication.<br>• Follow established protocols to escalate complex issues to higher-level support when necessary.<br>• Adapt quickly to changing priorities and take direction effectively to meet organizational goals.<br>• Document resolutions and maintain accurate records of support activities for future reference.<br>• Assist in maintaining system security and compliance with IT standards.
<p>We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time position</u></strong> is ideal for individuals with a strong technical background who are eager to provide excellent IT support and grow into a long-term role. As a contract opportunity, this role offers flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 technical support, addressing and resolving IT-related issues efficiently.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 and Active Directory.</p><p>• Manage service desk tickets, ensuring timely responses and resolutions.</p><p>• Support mobile device management operations and ensure proper system functionality.</p><p>• Collaborate with team members and end-users to identify and implement solutions.</p><p>• Maintain professionalism and clear communication when assisting users.</p><p>• Ensure on-site presence as required to meet support needs and uphold reliability.</p><p>• Follow established procedures and guidelines while contributing to process improvements.</p><p>• Utilize technical expertise to diagnose and resolve hardware and software issues.</p>
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. This Contract-to-permanent position offers an excellent opportunity to provide hands-on technical support and ensure seamless operations in a hybrid work environment. The ideal candidate will bring a strong IT background, adaptability, and a proactive approach to managing diverse technical needs.<br><br>Responsibilities:<br>• Deliver on-site technical support, assisting employees with hardware, software, and connectivity issues.<br>• Manage and configure network systems, including Cisco network stacks and switch networks.<br>• Administer Active Directory, Exchange, and integrate third-party enterprise applications.<br>• Provide support for common office tools and SaaS platforms, including Office 365 and ZoomInfo.<br>• Troubleshoot and resolve issues related to printing, networking, and typical office technology.<br>• Offer guidance and training on security protocols and identity management practices.<br>• Handle onboarding and offboarding processes for employees in a dynamic work environment.<br>• Support hybrid work operations by addressing both on-site and remote technical challenges.<br>• Adapt quickly to new systems and tools, ensuring smooth transitions and efficient problem-solving.<br>• Utilize security tools and maintain basic knowledge of cybersecurity to safeguard organizational assets.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois on a contract basis. This hybrid position involves providing technical support to internal users, including senior executives and attorneys. If you have strong communication skills, technical expertise, and enjoy delivering exceptional support, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide desktop support for internal users, ensuring smooth operation of systems such as Outlook, Teams, and NetDocs.</p><p>• Manage and troubleshoot issues related to Office 365 and Azure Active Directory.</p><p>• Offer technical assistance to senior executives and attorneys, maintaining a high level of professionalism.</p><p>• Configure, maintain, and support desktop hardware and software environments, including imaging PCs and workstations.</p><p>• Resolve technical issues related to Windows 10 in a timely and efficient manner.</p><p>• Collaborate with team members to implement solutions and improve user experience.</p><p>• Ensure all support tickets and requests are documented and addressed promptly.</p><p>• Maintain and update Active Directory accounts as needed for internal user access.</p><p>• Provide guidance and training to end-users to enhance their understanding of tools and systems.</p><p>• Monitor system performance and identify opportunities for improvement.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Lemont, Illinois. In this Contract-to-Permanent position, you will provide technical expertise to ensure the smooth operation of desktop systems, hardware, and software within a manufacturing environment. This role requires a proactive approach to troubleshooting and resolving IT issues, as well as a strong ability to work collaboratively with team members.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, workstations, and related hardware in a manufacturing setting.<br>• Manage user accounts and permissions through Active Directory to ensure secure and efficient access.<br>• Install, configure, and maintain Microsoft Windows 10 operating systems across company devices.<br>• Troubleshoot and resolve hardware and software issues to minimize downtime.<br>• Perform desktop imaging and deployment for new and existing systems.<br>• Collaborate with IT teams to implement updates and maintain system performance.<br>• Document technical procedures and solutions to improve overall support efficiency.<br>• Ensure compliance with organizational IT policies and protocols.<br>• Offer guidance and training to end-users as needed to enhance their understanding of systems and tools.
<p>We are looking for a detail-oriented Accountant to join our team in Des Plaines, Illinois. This is a Contract-to-long-term position that offers an excellent opportunity to grow your accounting skills while contributing to a dynamic organization. The role begins onsite and may transition to a hybrid or fully remote arrangement.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable (AP) transactions, ensuring accuracy and compliance.</p><p>• Perform bank reconciliations to maintain accurate financial records.</p><p>• Handle account reconciliations to verify and resolve discrepancies.</p><p>• Assist with accounts receivable (AR) tasks, including invoicing and payment tracking.</p><p>• Record and review accounting entries to ensure proper documentation.</p><p>• Utilize accounting software such as QuickBooks, Sage, or Peachtree for various tasks.</p><p>• Prepare financial reports and statements under supervision.</p><p>• Collaborate with team members to support general ledger (GL) maintenance.</p><p>• Conduct intermediate-level Excel tasks, including creating pivot tables and formulas.</p><p>• Support the controller and team with additional accounting duties as assigned.</p>
We are looking for a success-driven Entry Level Accountant to join our team in Mundelein, Illinois. This role offers an excellent opportunity to build foundational accounting skills in a dynamic wholesale distribution environment. The ideal candidate will contribute to essential financial operations, ensuring accuracy and efficiency in various accounting processes.<br><br>Responsibilities:<br>• Process accounts payable transactions, including verifying invoices and ensuring timely vendor payments.<br>• Perform bank reconciliations to maintain accurate financial records and resolve discrepancies.<br>• Assist in account reconciliations by reviewing and balancing ledger accounts.<br>• Manage accounts receivable tasks, such as invoicing and tracking payments.<br>• Prepare and record accounting entries to support financial reporting.<br>• Collaborate with team members to streamline accounting procedures and improve efficiency.<br>• Support month-end and year-end closing processes by completing assigned tasks.<br>• Maintain organized financial documentation to ensure compliance with company policies.<br>• Respond to inquiries from vendors and internal stakeholders regarding financial matters.
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Rockford, Illinois. In this contract-to-hire position, you will play a key role in managing financial transactions and maintaining accurate records. This is an excellent opportunity for individuals seeking to gain valuable experience in accounting and finance.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions, ensuring accuracy and compliance with company policies.</p><p>• Perform bank reconciliations to verify and balance financial records.</p><p>• Conduct account reconciliations to maintain consistency and resolve discrepancies.</p><p>• Assist in managing accounts receivable by processing invoices and tracking payments.</p><p>• Record accounting entries and maintain organized documentation for financial audits.</p><p>• Communicate with vendors and internal teams to address inquiries and resolve payment issues.</p><p>• Support monthly and quarterly financial reporting processes.</p><p>• Monitor and adhere to deadlines for payment cycles and reporting schedules.</p>
We are looking for an experienced IT Manager to oversee the design, implementation, and management of advanced infrastructure solutions. This role requires strong technical expertise and leadership skills to ensure the organization’s IT systems are secure, efficient, and aligned with business objectives. Based in Wheeling, Illinois, this position offers an opportunity to collaborate across teams and drive technological excellence.<br><br>Responsibilities:<br>• Develop and implement reliable infrastructure solutions, including on-premises and hybrid server environments.<br>• Administer and optimize network architecture, server systems (Windows and Linux), storage solutions, and disaster recovery plans.<br>• Manage virtualization platforms such as vSphere and vCenter to enhance system performance.<br>• Oversee Active Directory, group policies, and related services to ensure seamless operations.<br>• Ensure compliance with security standards, data protection laws, and industry regulations.<br>• Monitor and analyze system performance, addressing issues promptly to minimize downtime.<br>• Collaborate with IT and business leaders to align infrastructure strategies with organizational goals.<br>• Maintain thorough documentation of system configurations, processes, and troubleshooting guidelines.<br>• Provide mentorship and training to the Helpdesk Team to enhance their technical capabilities.
We are looking for a detail-oriented entry-level Paralegal to join our team in Chicago, Illinois. This Contract-to-Permanent role is ideal for candidates with strong negotiation skills and experience in contract management, especially within IT settings. The position offers an opportunity to contribute to critical sourcing processes and contract approvals while developing your expertise in a dynamic environment.<br><br>Responsibilities:<br>• Assist in sourcing vendors and suppliers, ensuring compliance with organizational standards.<br>• Negotiate terms and conditions to secure favorable agreements.<br>• Manage contract approval processes with a focus on accuracy and efficiency.<br>• Analyze pricing structures and ensure alignment with budgetary requirements.<br>• Maintain a high level of attention to detail in reviewing and drafting contracts.<br>• Apply critical thinking skills to resolve complex issues related to sourcing and contract negotiations.<br>• Collaborate with IT teams to ensure contracts meet technical and operational needs.<br>• Conduct thorough research to support contract negotiations and sourcing decisions.<br>• Monitor contract performance and compliance to ensure adherence to agreed-upon terms.
<p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </p><p><br></p><p><strong>Position Overview:</strong></p><p>The Accounting Manager plays a pivotal role in overseeing the day-to-day operations of the accounting department, with a focus on maintaining the integrity of financial processes and facilitating month-end close activities. This role involves managing a team, implementing process improvements, ensuring compliance, and providing valuable insights to internal stakeholders.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and lead the accounting department, supervising basic accounting functions including Accounts Receivable (A/R), Accounts Payable (A/P), Payroll (P/R), General Ledger (G/L), and tax payments.</li><li>Drive process improvement initiatives within the accounting department to enhance efficiency and accuracy.</li><li>Prepare and review journal entries and monthly general ledger account reconciliations to ensure accurate financial reporting.</li><li>Assist in establishing and documenting internal controls to maintain a robust control environment, overseeing adherence to control procedures.</li><li>Monitor and assess departmental activities, optimizing procedures and resource allocation while upholding a high level of precision.</li><li>Lead the development and growth of the accounting team, providing coaching, performance management, and development planning.</li><li>Collaborate with cross-functional teams and Finance, Planning & amp; Analysis (FP& A) to provide analysis, support, and insights to internal stakeholders and executive leadership.</li><li>Generate supporting schedules for audits and tax-related activities, ensuring accurate and timely information.</li></ul>
Robert Half is seeking a highly skilled IT Operations Lead Engineer for an exciting 6-month engagement, with potential for extension, in Naperville, IL. This role requires deep expertise in Microsoft technologies and a strong background in IT operations. The IT Operations Lead Engineer will serve as a subject matter expert, ensuring secure, compliant, and optimized IT environments while supporting critical infrastructure implementations and configurations. <br> Key Responsibilities: Act as a subject matter expert (SME) for Microsoft technologies, including Entra ID (formerly Azure AD), Azure cloud infrastructure, Intune, and Conditional Access. Implement, troubleshoot, and support Conditional Access policies and identity governance strategies. Provide technical expertise to ensure secure configurations aligned with NIST cybersecurity standards. Deliver hands-on support in networking, endpoint management, and cloud infrastructure integration. Document and assist in remediation efforts emerging from NIST assessments. Collaborate with cross-functional teams to ensure seamless IT operations and compliance. Analyze, monitor, and optimize Microsoft 365 and Azure environments for performance, security, and operational efficiency. Manage Intune policy configurations across endpoints, ensuring consistent enforcement. Contribute to incident response and change control activities.
We are looking for an experienced IT Manager to oversee and maintain the technological infrastructure of our office in Chicago, Illinois. This role requires a proactive leader who can manage hardware and software systems, ensure network security, and support organizational growth through strategic IT planning. The ideal candidate will bring a wealth of technical expertise and a commitment to delivering efficient and reliable solutions.<br><br>Responsibilities:<br>• Oversee and troubleshoot all office technology, including network systems, computer hardware, mobile devices, printers, and video equipment.<br>• Monitor and manage antivirus and antimalware tools across all company-owned assets, such as Office 365 accounts, workstations, switches, firewalls, and wireless access points.<br>• Administer the lifecycle of IT hardware assets, from acquisition and deployment to maintenance and disposal.<br>• Ensure smart office equipment is functioning correctly and provide visible access instructions for stakeholders.<br>• Coordinate onboarding and offboarding processes to manage equipment assignments for employees and contractors.<br>• Maintain an accurate inventory of all IT assets and update records as needed.<br>• Develop and update a technology roadmap to align IT strategies with organizational goals.<br>• Support procurement efforts for hardware and software, ensuring compatibility and cost-effectiveness.<br>• Collaborate with building personnel to oversee IT-related installations or modifications, including infrastructure changes such as conduits and ports.
