<p><strong>About the Role:</strong></p><p> Robert Half is partnering with a reputable insurance firm seeking a Client Services Associate to support their growing team. This individual will work directly with clients and internal account managers to deliver high-quality service across various insurance products. The ideal candidate is customer-focused, organized, and comfortable managing a high volume of inquiries with accuracy and professionalism.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for policyholders and assist with account inquiries by phone and email.</li><li>Support day-to-day service needs including policy changes, billing follow-up, claims status updates, and documentation requests.</li><li>Prepare and process policy documents, renewals, applications, endorsements, certificates of insurance, and related forms.</li><li>Maintain accurate account records and ensure all documentation meets compliance standards.</li><li>Partner closely with Account Managers and Producers to support client satisfaction and retention efforts.</li><li>Communicate with carriers to request policy information, obtain quotes, and help resolve service issues.</li><li>Track service requests and ensure timely follow-up and resolution.</li><li>Assist with onboarding new clients and supporting renewal cycles.</li></ul><p><br></p>
<p>Robert Half is partnering with an innovative client in the tech industry to find a skilled and motivated Receptionist to be the face of their organization. If you thrive in fast-paced environments and have strong organizational skills, this is an outstanding opportunity to grow your career and make an impact in the tech space!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for all visitors, guests, and employees, delivering exceptional customer service.</li><li>Answer and direct incoming phone calls in a professional and friendly manner.</li><li>Manage incoming mail and deliveries, ensuring accurate routing to the appropriate departments/persons.</li><li>Coordinate scheduling and handle meeting room logistics for internal and external events.</li><li>Maintain a clean, organized, and welcoming front desk and reception area.</li><li>Assist in administrative duties such as data entry, scheduling appointments, and filing documents.</li><li>Support other departments with ad hoc tasks as needed.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> Our client, a growing construction company based in Poway, is seeking an organized and professional Receptionist to manage day-to-day office operations and serve as the first point of contact for staff, clients, and vendors. This individual will play a critical role in supporting project teams, handling administrative tasks, and ensuring smooth office operations. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is detail-oriented.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a professional and welcoming manner.</li><li>Answer, screen, and route incoming phone calls and emails efficiently.</li><li>Manage scheduling for staff, project meetings, and conference rooms.</li><li>Maintain office organization, including supply inventory, mail, and deliveries.</li><li>Assist with administrative tasks such as data entry, filing, and document preparation.</li><li>Support project teams with reporting, document tracking, and coordination as needed.</li><li>Maintain confidentiality of sensitive company information and ensure compliance with company policies.</li></ul><p><br></p>
<p>A well-established <strong>professional services and consulting firm</strong> in Rancho Bernardo is hiring a highly organized <strong>Client Services Coordinator</strong> to support account management and ensure exceptional service delivery. This position requires a polished communicator with a passion for relationship management and organizational excellence. The ideal candidate enjoys working directly with clients, managing project details, and supporting internal teams to ensure client satisfaction and business continuity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for assigned clients, handling inquiries and requests.</li><li>Schedule meetings, manage calendars, and track deliverables for multiple projects.</li><li>Prepare client materials, reports, and follow-up documentation.</li><li>Maintain accurate client records in the CRM system and track engagement metrics.</li><li>Coordinate between departments to ensure project timelines are met.</li><li>Support billing and contract renewals in collaboration with the finance department.</li><li>Assist with proposals, onboarding materials, and client satisfaction surveys.</li><li>Contribute to continuous improvement of internal processes and client communications</li></ul>
We are looking for a detail-oriented and proactive Sales Support team member to join our team in Foothill Ranch, California. This contract-to-permanent position focuses on facilitating smooth sales operations, ensuring accurate order processing, and maintaining effective communication between various stakeholders. The role offers an opportunity to be part of a dynamic environment where precision and customer satisfaction are key.<br><br>Responsibilities:<br>• Accurately process and enter sales orders while adhering to quality standards.<br>• Collaborate with sales teams, customers, and international partners to verify specifications and ensure timely delivery.<br>• Request, review, and manage quotes for new or customized product orders.<br>• Monitor order progress and provide timely updates to all relevant parties.<br>• Maintain organized and accessible documentation for purchase orders, quotes, and related records.<br>• Assist in resolving discrepancies in sales orders and support general sales operations.<br>• Communicate technical details effectively between domestic and overseas teams.<br>• Utilize order entry systems and tools to streamline processes and improve efficiency.<br>• Provide post-sales support to address customer inquiries and ensure satisfaction.
<p>A well-established <strong>distribution and logistics company</strong> in Carlsbad is seeking an energetic and highly organized <strong>Receptionist</strong> to manage a busy front office and handle a <strong>high volume of incoming calls</strong> each day. This position is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in creating a positive first impression for both clients and visitors. If you enjoy multitasking, problem-solving, and being the central point of communication in an office, this role offers a stable and engaging opportunity with room to grow.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and route a <strong>high volume of incoming calls (80–100 daily)</strong> with professionalism and efficiency.</li><li>Greet and assist visitors, clients, and vendors upon arrival.</li><li>Maintain a tidy and organized reception area and conference rooms.</li><li>Manage inbound and outbound mail, deliveries, and courier services.</li><li>Provide general administrative support to departments, including filing, data entry, and document preparation.</li><li>Schedule meetings and coordinate conference room usage.</li><li>Handle office supply inventory and assist with facilities coordination.</li><li>Assist with internal communication and basic HR or accounting support as needed.</li></ul>
We are looking for a detail-oriented and friendly Receptionist to join our team in Carlsbad, California. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth daily operations of the front desk and office environment. This position is ideal for someone who enjoys multitasking and providing excellent customer service while supporting administrative functions.<br><br>Responsibilities:<br>• Welcome guests and direct them to the appropriate personnel or department, creating a positive first impression.<br>• Maintain the front desk area to ensure it remains clean, organized, and orderly.<br>• Manage incoming and outgoing mail, as well as coordinate deliveries efficiently.<br>• Schedule and oversee conference room bookings, including preparation and technology setup for meetings.<br>• Monitor office supply inventory, placing orders as needed to prevent shortages or excess.<br>• Perform administrative tasks such as data entry, scanning, and updating internal directories.<br>• Address inquiries and provide accurate information about the organization to visitors and callers.<br>• Support office operations by assisting with various tasks and collaborating with team members.
<p>A busy <strong>corporate office</strong> in San Marcos is looking for a dependable <strong>Front Office Clerk</strong> to manage front desk operations and provide general office support. The ideal candidate is friendly, organized, and enjoys interacting with people while keeping the front office running smoothly. This role is perfect for someone who enjoys being the “go-to” person for both staff and visitors, ensuring the workplace stays organized, efficient, and welcoming.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, answer phones, and direct calls in a professional and courteous manner.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Maintain office supplies and assist with ordering as needed.</li><li>Provide administrative support to multiple departments (filing, scanning, scheduling).</li><li>Maintain a clean and organized front office and reception area.</li><li>Coordinate conference room bookings and support meeting logistics.</li><li>Assist HR and Accounting with clerical tasks and data entry as requested.</li><li>Uphold confidentiality and professionalism at all times.</li></ul>
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> bull High school diploma or equivalent. <br> bull Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> bull Skilled in the use of mail phone email digital reprographics and mail equipment. <br> bull Familiar with general back office procedures to meet and maintain client satisfaction. <br> bull Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> bull Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> bull Attention to detail with good organizational skills. <br> bull Must be able to meet deadlines and complete all projects in a timely manner. <br> bull Ability to handle sensitive and/or confidential documents and information. <br> bull Able to make independent decisions that conform to business needs and policy. <br> bull Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> bull Must work well in a team environment. <br> bull Must be able to interact effectively with multi-functional and diverse backgrounds. <br> bull Ability to work in a fast-paced environment. <br> bull Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> bull Number and titles of direct reports if any: n/a <br> bull Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> bull Internal: This position works closely with the Office Services team <br> bull External: Clients <br> <br> Job duties <br> * denotes an essential function <br> bull *Utilize appropriate logs for all office services work. <br> bull *Ensure that job tickets are properly filled out before beginning work. <br> bull *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> bull *Follow procedures to run jobs in proper order. <br> bull *Communicate with supervisor or client on job or deadline issues. <br> bull *Meet contracted deadlines for accepting completing and delivering all work. <br> bull *Troubleshoot basic equipment problems. <br> bull Be able to lift up to 50 lbs. on a regular basis. <br> bull Prioritize workflow. <br> bull Performs Quality Assurance on own and work of others. <br> bull Load machines with various paper toner supplies. <br> bull Answer telephone emails and place service calls when needed. <br> bull Interact with clients in person over the phone or electronically. <br> bull Adhere to Williams Lea policies in addition to client site policies. <br> bull Use equipment and supplies in a cost-efficient manner. <br> <br> Working condit...
