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4 results for Help Desk Technician Ii in San Diego, CA
- Vista, CA
- onsite
- Temporary / Contract
- 28.5 - 33 USD / Hourly
- We are looking for a Help Desk Analyst to support end users in Vista, California through hands-on technical troubleshooting and responsive day-to-day assistance. This Long-term Contract position is ideal for someone who is comfortable working across Windows and Mac environments while supporting tools such as Microsoft 365, Google Workspace, and related hardware. The role requires a service-focused, detail-oriented individual who can explain solutions clearly and provide dependable support to team members with varying levels of technical experience.<br><br>Responsibilities:<br>• Provide frontline technical support for desktop, laptop, and peripheral issues in both Windows and Mac environments.<br>• Diagnose and resolve hardware, software, and access-related problems with a strong focus on break/fix work.<br>• Assist users with Microsoft 365 and Google Workspace applications, including account access and productivity tool support.<br>• Support Active Directory tasks such as user account assistance, password resets, and basic access troubleshooting.<br>• Communicate technical guidance in a clear, approachable way for employees who may have limited technical knowledge.<br>• Document issues, resolutions, and recurring support trends to help improve service quality and response efficiency.<br>• Collaborate with other IT team members to escalate complex problems and ensure timely issue resolution.
- 2026-06-02T00:00:00Z
- San Diego, CA
- onsite
- Permanent / Full Time
- 100000 - 115000 USD / Yearly
- We are looking for an experienced Help Desk Manager to lead a distributed support team serving employees across San Diego, California and other locations. This role is responsible for maintaining high service standards, guiding team performance, and ensuring ticket volume is handled efficiently in a fast-paced environment. The ideal candidate brings strong service management expertise, sound judgment with escalations, and the confidence to communicate clearly with both technical staff and senior leadership.<br><br>Responsibilities:<br>• Lead and mentor a multi-site help desk team, setting clear expectations and fostering consistent service delivery across locations.<br>• Oversee daily ticket operations, balancing workloads and driving timely resolution for fluctuating support volumes.<br>• Monitor service desk performance through analytics and reporting, using data to identify trends and improve team effectiveness.<br>• Manage escalations with urgency and professionalism, ensuring complex issues are addressed and communicated appropriately.<br>• Support team development by coaching staff, preparing lead-level talent for growth, and contributing to performance review activities.<br>• Maintain and improve asset records and system data accuracy through regular audits and cleanup efforts.<br>• Coordinate support workflows within IT service management platforms such as Freshservice and ServiceNow integrations as needed.<br>• Partner with leadership and cross-functional teams to provide updates, highlight risks, and recommend operational improvements.<br>• Contribute to hands-on ticket closure as needed, including sharing responsibility for resolving a portion of incoming requests.<br>• Travel occasionally to support team alignment, operational needs, or site-level service requirements.
- 2026-06-04T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 50 - 55 USD / Hourly
- <p><strong>Software Engineer II</strong></p><p><strong>Location:</strong> San Diego, CA ( Onsite)</p><p><strong>Secret Clearance Preferred</strong></p><p><strong>Job Type:</strong> 26-Week Contract (Potential Extension or Conversion)</p><p><strong>Position Overview</strong></p><p>We are seeking a Software Engineer II to support the development and sustainment of mission-critical navigation software systems. This role contributes to a real-time, GPS-based data fusion and distribution platform that integrates inputs from multiple sensors to deliver accurate positioning, navigation, and timing (PNT) data in support of maritime operations.</p><p>This position requires onsite collaboration and active participation in Agile development, DevSecOps practices, and continuous integration/continuous delivery (CI/CD) workflows.</p><p> <strong>Key Responsibilities</strong></p><ul><li>Develop, debug, and enhance software functionality for complex, real-time systems</li><li>Participate in software design, including architecture discussions and interface definitions</li><li>Investigate and resolve system-level issues involving software, networking, and sensor data</li><li>Build and maintain automated tests and support CI/CD pipelines</li><li>Collaborate with systems engineering to validate requirements and ensure traceability</li><li>Contribute to Agile processes, including sprint planning, backlog refinement, and technical reviews</li><li>Support DevSecOps initiatives, including secure coding, automated builds, and continuous delivery</li><li>Maintain technical documentation and participate in configuration and change management processes</li></ul>
- 2026-05-19T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 45 - 50 USD / Hourly
- <p><strong>Systems Engineer II</strong></p><p><strong>Location:</strong> San Diego, CA (100% Onsite)</p><p><strong>Security Clearance: </strong>Active and transferable U.S. Secret security clearance (preferred)</p><p><strong>Job Type:</strong> 26-Week Contract (Potential Extension or Conversion)</p><p><strong>Position Overview</strong></p><p>We are seeking a Systems Engineer II to support the development and sustainment of mission-critical navigation systems for maritime environments. This role focuses on contributing to a real-time, GPS-based data fusion and distribution system that integrates multiple navigation sensor inputs to deliver accurate and reliable positioning, navigation, and timing (PNT) data.</p><p>This is an onsite position requiring close collaboration with cross-functional engineering teams in a fast-paced, Agile environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute automated and manual test procedures to validate GPS-based systems</li><li>Perform system verification and validation (V&V) activities for complex, integrated systems</li><li>Analyze and troubleshoot software, hardware, and network issues</li><li>Support requirements development and decomposition in collaboration with subject matter experts</li><li>Coordinate with mechanical, electrical, and software engineering teams to resolve technical issues</li><li>Participate in Agile ceremonies and contribute to sprint planning and execution</li><li>Document test results and support system-level validation during customer test events</li><li>Provide regular status updates on progress, risks, and issues</li></ul>
- 2026-05-19T00:00:00Z