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1 result for Help Desk Technician Ii in San Diego, CA
- Imperial Beach, CA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for an IT Support Specialist to provide dependable technical assistance for a government environment in Imperial Beach, California. This Long-term Contract position is ideal for someone who enjoys resolving user issues, supporting desktop systems, and delivering responsive service across daily support needs. The role focuses on maintaining Windows-based workstations, assisting with account-related requests, and ensuring service tickets are handled accurately and efficiently.<br><br>Responsibilities:<br>• Provide front-line technical support for end users by diagnosing and resolving hardware, software, and access-related issues.<br>• Manage user account support tasks within Active Directory, including updates to permissions, passwords, and account status.<br>• Install, configure, and maintain Microsoft Windows desktops and laptops to support reliable day-to-day operations.<br>• Troubleshoot Windows 10 system problems and deliver timely solutions that minimize user downtime.<br>• Receive, document, prioritize, and close service desk tickets while keeping accurate records of work performed.<br>• Escalate more complex technical matters when needed and coordinate with other support resources to ensure resolution.<br>• Assist with workstation setup, device replacements, and routine technical support activities across the office environment.
- 2026-07-28T00:00:00Z