<p>An established <strong>financial advisory and wealth management firm</strong> in Rancho Santa Fe is looking for a professional <strong>Senior Client Services Associate</strong> to provide high-level support to advisors and clients. This firm offers comprehensive financial planning, investment management, and estate services to a select clientele. This is a key role for someone who enjoys building lasting client relationships, managing complex administrative tasks, and ensuring the seamless execution of financial transactions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for high-net-worth clients regarding account activity, statements, and service requests.</li><li>Prepare and process new account paperwork, transfers, and investment documentation.</li><li>Coordinate with custodians (Charles Schwab, Fidelity, etc.) to ensure timely and accurate account management.</li><li>Maintain client files and CRM records with precision and confidentiality.</li><li>Support financial advisors in preparing client review materials, reports, and presentations.</li><li>Manage follow-ups on trades, contributions, distributions, and compliance documentation.</li><li>Assist with onboarding new clients and coordinating cross-departmental communication.</li><li>Participate in process improvement and workflow initiatives to enhance client experience.</li></ul>
We are looking for a detail-oriented and proactive Sales Support team member to join our team in Foothill Ranch, California. This contract-to-permanent position focuses on facilitating smooth sales operations, ensuring accurate order processing, and maintaining effective communication between various stakeholders. The role offers an opportunity to be part of a dynamic environment where precision and customer satisfaction are key.<br><br>Responsibilities:<br>• Accurately process and enter sales orders while adhering to quality standards.<br>• Collaborate with sales teams, customers, and international partners to verify specifications and ensure timely delivery.<br>• Request, review, and manage quotes for new or customized product orders.<br>• Monitor order progress and provide timely updates to all relevant parties.<br>• Maintain organized and accessible documentation for purchase orders, quotes, and related records.<br>• Assist in resolving discrepancies in sales orders and support general sales operations.<br>• Communicate technical details effectively between domestic and overseas teams.<br>• Utilize order entry systems and tools to streamline processes and improve efficiency.<br>• Provide post-sales support to address customer inquiries and ensure satisfaction.
<p>A well-established <strong>distribution and logistics company</strong> in Carlsbad is seeking an energetic and highly organized <strong>Receptionist</strong> to manage a busy front office and handle a <strong>high volume of incoming calls</strong> each day. This position is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in creating a positive first impression for both clients and visitors. If you enjoy multitasking, problem-solving, and being the central point of communication in an office, this role offers a stable and engaging opportunity with room to grow.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and route a <strong>high volume of incoming calls (80–100 daily)</strong> with professionalism and efficiency.</li><li>Greet and assist visitors, clients, and vendors upon arrival.</li><li>Maintain a tidy and organized reception area and conference rooms.</li><li>Manage inbound and outbound mail, deliveries, and courier services.</li><li>Provide general administrative support to departments, including filing, data entry, and document preparation.</li><li>Schedule meetings and coordinate conference room usage.</li><li>Handle office supply inventory and assist with facilities coordination.</li><li>Assist with internal communication and basic HR or accounting support as needed.</li></ul>
<p>A busy <strong>corporate office</strong> in San Marcos is looking for a dependable <strong>Front Office Clerk</strong> to manage front desk operations and provide general office support. The ideal candidate is friendly, organized, and enjoys interacting with people while keeping the front office running smoothly. This role is perfect for someone who enjoys being the “go-to” person for both staff and visitors, ensuring the workplace stays organized, efficient, and welcoming.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, answer phones, and direct calls in a professional and courteous manner.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Maintain office supplies and assist with ordering as needed.</li><li>Provide administrative support to multiple departments (filing, scanning, scheduling).</li><li>Maintain a clean and organized front office and reception area.</li><li>Coordinate conference room bookings and support meeting logistics.</li><li>Assist HR and Accounting with clerical tasks and data entry as requested.</li><li>Uphold confidentiality and professionalism at all times.</li></ul>
We are looking for a dedicated Customer Success Specialist to join our team in Carlsbad, California. In this contract position, you will play a key role in ensuring our members have a seamless experience by addressing their inquiries and providing exceptional support. Your expertise in customer service and technology will be vital in resolving issues and maintaining accurate data.<br><br>Responsibilities:<br>• Develop a deep understanding of membership benefits, the organization’s dashboard, event attendees, and related activities.<br>• Respond promptly and effectively to member inquiries regarding event registration.<br>• Provide accurate and timely follow-up to resolve member questions or concerns.<br>• Ensure all data and information within the organization’s system are consistently updated and accurate.<br>• Offer on-site registration assistance during scheduled events.<br>• Diagnose and troubleshoot issues related to the organization's dashboard, resolving bugs and system errors.<br>• Report identified bugs to the technology team using the designated tracking tool and collaborate with developers to address concerns.
<p>A reputable <strong>construction and contracting company</strong> in Vista is seeking a <strong>Collections Specialist</strong> to manage outstanding receivables and support project accounting operations. This role is perfect for someone who thrives in a fast-paced, team-oriented environment and enjoys the challenge of resolving complex billing issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage collection efforts for commercial and residential construction clients.</li><li>Review AR aging reports and prioritize accounts for follow-up.</li><li>Communicate with clients to resolve billing discrepancies and payment delays.</li><li>Coordinate with project managers and accounting staff to ensure accuracy of invoices.</li><li>Prepare collection status reports for management and assist with month-end close.</li><li>Maintain detailed documentation of all communications and payment arrangements.</li><li>Support lien releases and preliminary notices as required for construction projects.</li></ul>
<p>We are looking for an organized HOA Client Services Specialist to join our team in Escondido, California. In this role, you will play a vital part in ensuring client satisfaction and maintaining strong relationships by delivering outstanding service and support. This is a contract position, offering an excellent opportunity to contribute to our organization’s success while developing your skills in customer service and sales.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary point of contact for clients, addressing inquiries and resolving issues to ensure satisfaction and retention.</p><p>• Handle incoming client calls, balancing organizational policies with individual client needs.</p><p>• Assist clients with navigating the organization’s platform and provide basic technical support when needed.</p><p>• Accurately process client monetary requests, keeping risk management and compliance in mind.</p><p>• Complete client transactions and requests efficiently while adhering to established service level agreements.</p><p>• Perform account updates, maintenance, and corrections to ensure data accuracy.</p><p>• Investigate and resolve client disputes using sound judgment and knowledge of banking policies.</p><p>• Manage fraud intake requests and prioritize tasks to meet strict deadlines.</p><p>• Communicate findings and solutions to clients in a clear and precise manner, both verbally and in writing.</p><p>• Uphold the organization’s values and compliance standards, ensuring all activities align with safety protocols.</p>
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> bull High school diploma or equivalent. <br> bull Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> bull Skilled in the use of mail phone email digital reprographics and mail equipment. <br> bull Familiar with general back office procedures to meet and maintain client satisfaction. <br> bull Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> bull Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> bull Attention to detail with good organizational skills. <br> bull Must be able to meet deadlines and complete all projects in a timely manner. <br> bull Ability to handle sensitive and/or confidential documents and information. <br> bull Able to make independent decisions that conform to business needs and policy. <br> bull Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> bull Must work well in a team environment. <br> bull Must be able to interact effectively with multi-functional and diverse backgrounds. <br> bull Ability to work in a fast-paced environment. <br> bull Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> bull Number and titles of direct reports if any: n/a <br> bull Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> bull Internal: This position works closely with the Office Services team <br> bull External: Clients <br> <br> Job duties <br> * denotes an essential function <br> bull *Utilize appropriate logs for all office services work. <br> bull *Ensure that job tickets are properly filled out before beginning work. <br> bull *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> bull *Follow procedures to run jobs in proper order. <br> bull *Communicate with supervisor or client on job or deadline issues. <br> bull *Meet contracted deadlines for accepting completing and delivering all work. <br> bull *Troubleshoot basic equipment problems. <br> bull Be able to lift up to 50 lbs. on a regular basis. <br> bull Prioritize workflow. <br> bull Performs Quality Assurance on own and work of others. <br> bull Load machines with various paper toner supplies. <br> bull Answer telephone emails and place service calls when needed. <br> bull Interact with clients in person over the phone or electronically. <br> bull Adhere to Williams Lea policies in addition to client site policies. <br> bull Use equipment and supplies in a cost-efficient manner. <br> <br> Working condit...
