<p><strong>Robert Half</strong> is actively partnering with a nationally based client to identify a highly skilled<strong> IT Support Specialist (contract-to-hire) </strong>to provide advanced technical support across a multi-site operation<strong>. </strong>Please note, this position is<strong> onsite 5 days per week in Austin, Texas </strong>and may require travel to regional locations<strong>. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and prioritize technical support requests related to hardware, software, and network issues</li><li>Troubleshoot and resolve complex technical problems; escalate when necessary</li><li>Configure and maintain workstations, printers, and enterprise applications</li><li>Support network connectivity and assist with configuration tests</li><li>Utilize remote tools to diagnose and resolve issues for users across multiple locations</li><li>Deliver high-touch support to senior leadership, ensuring timely resolution of critical issues</li><li>Lead IT onboarding and offboarding processes, including account provisioning and equipment management</li><li>Manage inventory of IT assets and mobile devices, and coordinate with vendors for procurement and servicing</li><li>Create and maintain technical documentation and user guides</li><li>Conduct training sessions to support technology adoption and best practices</li><li>Research and recommend tools and systems to meet operational needs</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. In this Contract-to-permanent position, you will provide essential IT support, ensuring smooth operations by addressing technical issues and assisting employees with their IT needs. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, team-oriented environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to support requests using platforms such as Jira and Zendesk.<br>• Configure and set up IT equipment, including laptops, for new and existing employees during onboarding or hardware upgrades.<br>• Diagnose and resolve technical issues involving laptops, monitors, printers, and other hardware, escalating complex cases as necessary.<br>• Manage support tickets effectively by prioritizing tasks and ensuring timely resolution.<br>• Participate in technical projects and coordinate resources to achieve project goals.<br>• Provide technical support for meetings and video conferencing using tools like Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, working from the office five days a week.<br>• Adhere to designated shift schedules and be available for overtime on weekdays and weekends when required.<br>• Perform additional IT-related tasks and responsibilities as assigned.
We are looking for a skilled Help Desk Analyst I to join our team in San Antonio, Texas. In this role, you will provide technical support for macOS and iOS devices, ensuring seamless operations for end-users. This is an excellent opportunity for a motivated IT specialist to work in a dynamic environment while honing their expertise in Apple device management.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for hardware, software, and network issues, escalating more complex problems as needed.<br>• Install, configure, and support macOS workstations, iOS devices, and related peripherals.<br>• Manage and deploy software updates, system upgrades, and other IT solutions.<br>• Utilize tools such as Jamf Pro to oversee Apple device management and ensure compliance.<br>• Maintain an accurate inventory of IT assets, including devices, licenses, and peripherals.<br>• Develop and update documentation, such as quick reference guides, FAQs, and training materials.<br>• Assist with onboarding new employees by setting up IT systems and conducting training sessions.<br>• Offer on-site technical support for legal proceedings and company events as required.<br>• Research and recommend improvements in IT tools, keeping up with industry trends and best practices.<br>• Support routine maintenance tasks and contribute to departmental projects as assigned.
We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this role, you will provide advanced technical support for a variety of systems and devices, ensuring seamless operations and top-tier customer service. This position requires strong troubleshooting abilities, technical expertise, and a commitment to maintaining system security and compliance.<br><br>Responsibilities:<br>• Serve as the second-level escalation point for incidents and service requests unresolved by Level 1 support.<br>• Troubleshoot and resolve technical issues with desktops, laptops, mobile devices, printers, and enterprise applications.<br>• Manage and support Microsoft Office 365 services, including user accounts, Exchange Online, Teams, and SharePoint.<br>• Perform software installations, updates, and patch management to uphold compliance and security standards.<br>• Provide support for Citrix environments, ensuring reliable connections and optimal system performance.<br>• Collaborate with infrastructure and application teams to address and resolve high-impact technical issues.<br>• Develop and maintain technical documentation, including knowledge base articles, to streamline processes and knowledge sharing.<br>• Assist with system rollouts, updates, and IT projects to support organizational objectives.<br>• Follow established guidelines for incident, problem, and change management to ensure consistency and reliability.<br>• Deliver exceptional customer service by maintaining timely communication and follow-up on all assigned tasks.
<p><br></p><p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Cloud Security Engineer (contract).</strong> In this role, you’ll be instrumental in protecting the next evolution of our platform as we expand and migrate deeper into the cloud. You will shape the strategy and build the tools. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and deploy cloud-native security tools to safeguard Bumble’s cloud infrastructure.</li><li>Lead key cloud security initiatives, shaping infrastructure architecture and implementation with a security-first mindset.</li><li>Collaborate closely with our global 24/7/365 Security Operations team, including participation in a rotating on-call schedule.</li><li>Partner with Infrastructure and Engineering teams to embed security practices early in the development lifecycle.</li><li>Provide expert support during security incidents, offering technical depth and steady leadership under pressure.</li><li>Mentor team members and foster a culture of continuous learning, collaboration, and knowledge sharing.</li><li>Continuously improve internal security tooling and integrate best-in-class external platforms to enhance capabilities.</li></ul>
<p><strong>Position Title:</strong> Procurement Manager</p><p><strong>Work Schedule:</strong> Monday–Friday, 8:00 a.m.–5:00 p.m.</p><p><strong>Work Type:</strong> Remote</p><p><strong>Assignment Duration:</strong> 8 weeks (coverage project; possible extension)</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking an experienced <strong>Procurement Manager</strong> to oversee sourcing, contract management, and vendor relations while managing a small team of temporary staff. This role is focused on ensuring operational efficiency, timely project delivery, and compliance with procurement standards. The ideal candidate has a strong background in <strong>client-facing procurement, vendor management, and project oversight.</strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and coordinate sourcing, negotiation, and procurement of goods and services.</li><li>Draft, review, negotiate, and maintain contracts and related documentation.</li><li>Review and oversee contract terminations, expirations, extensions, and renewals.</li><li>Monitor supplier performance and manage the vendor certification process.</li><li>Coordinate daily activities of the procurement team, including scheduling and task assignment.</li><li>Supervise two temporary employees (1 full-time, 1 part-time).</li><li>Collaborate with internal stakeholders and business partners to execute procurement strategies.</li><li>Ensure deadlines are met and operational goals are achieved.</li><li>Analyze spend data, supplier performance, and service delivery to identify opportunities for cost savings and process improvement.</li><li>Support RFP creation, supplier selection, and contract negotiations.</li><li>Lead by example with professionalism, integrity, and accountability.</li></ul><p> <strong>Typical Day Includes</strong></p><ul><li>Managing timelines and reviewing project progress.</li><li>Overseeing product and contract details.</li><li>Communicating directly with vendors.</li><li>Ensuring all responsibilities and deliverables are completed accurately and on schedule.</li></ul><p><strong>Ideal Candidate Profile</strong></p><p>The ideal candidate is a <strong>hands-on procurement professional</strong> who thrives in a fast-paced, deadline-driven environment. They are detail-oriented, highly organized, and skilled in vendor relations, contract negotiation, and process improvement. The right person will bring <strong>strong communication, leadership, and analytical skills</strong> to ensure procurement operations run smoothly and efficiently.</p>
<p>We are looking for a skilled and detail-oriented Field Marketing specialist to join our team in Austin, Texas. This long-term contract position involves planning and executing demand generation programs to drive sales pipeline growth and revenue for the Field Sales organization. The ideal candidate will possess a strong ability to manage marketing initiatives, track lead flow, and analyze metrics to measure program success.</p><p><br></p><p>The Field Marketing Specialist is responsible for planning, executing, and measuring demand generation marketing programs to grow the sales pipeline and revenue for the Field Sales organization. This role includes:</p><ul><li>Providing onsite execution support for marketing programs.</li><li>Tracking lead flow to ensure timely follow-up by Sales channels with event attendees and campaign responders.</li><li>Creating and managing program budgets.</li><li>Measuring ROI through metrics analysis and reporting.</li></ul><p>The ideal candidate has a proven track record in executing multi-faceted event programs, possesses excellent interpersonal skills, and understands the principles of sales, business, revenue, and pipeline management. Most importantly, they embody a <strong>Customer First Mindset</strong>.</p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Collaborate with campaign managers, sales teams, and operations to optimize demand generation efforts.</li><li>Execute marketing campaigns and events with precision and strategic alignment.</li><li>Analyze performance metrics to assess campaign effectiveness and ROI.</li><li>Ensure seamless coordination among internal and external stakeholders</li></ul>
We are looking for an experienced IT Director to lead the technology operations and strategy for our respected law firm in San Antonio, Texas. This role requires a dynamic leader who can manage complex IT systems while driving innovation and ensuring the highest standards of security and reliability. The ideal candidate will possess both strategic vision and hands-on expertise, enabling them to align technology initiatives with business objectives and oversee daily operations effectively.<br><br>Responsibilities:<br>• Provide strategic leadership for the firm’s IT systems, ensuring alignment with business goals and operational efficiency.<br>• Oversee the design, implementation, and optimization of Microsoft Office 365 across departments.<br>• Manage and maintain Cisco Meraki infrastructure, including switches, firewalls, and wireless configurations.<br>• Implement and monitor cybersecurity tools such as CrowdStrike to safeguard sensitive data.<br>• Develop IT policies, disaster recovery plans, and security protocols that adhere to industry standards.<br>• Collaborate with firm leadership to drive technology initiatives that enhance client service and operational performance.<br>• Supervise IT personnel and vendors, promoting a culture of collaboration and excellence.<br>• Ensure smooth help desk operations, system upgrades, and user training to support firm-wide technology needs.<br>• Handle IT budgets, procurement, and vendor relationships to optimize resources.
