<p>The Community Manager must relate well to people, must exercise good judgment and discretion in dealing with residents, visitors, vendors, and staff. </p><p>The Community Manager will collaborate with Resident Services and/or third-party service agencies to ensure effective partnerships regarding the social service needs of residents, including participation in relevant property management/resident services meetings. The Community Manager must provide competent conflict resolution and have practical de-escalation skills.</p><p><br></p><p> Supervises maintenance and janitorial staff, including any contract or temporary personnel working at the property.</p><p> Conduct site inspections and property walks to maintain property curb appeal</p><p> Conduct unit inspections</p><p> Create/Update preventative maintenance work orders</p><p> Reviews completed and outstanding work orders</p><p> Manage the waiting list</p><p> Conduct potential move-in interviews</p><p> Manage the move-in process</p><p> Obtains appropriate documentation and completes certifications.</p><p> Walks a vacant apartment when completed by maintenance personnel or vendors to ensure they are clean and ready to show.</p><p> Walks entire property daily to be sure the common areas, landscaping, laundry, etc. are in good condition.</p><p> Supervises move-in and move-out procedures.</p><p> Conducts marketing and public relations tours during office hours or by appointment, as appropriate.</p><p> Prepares weekly Vacancy Reports, monthly Budget Variance Reports, Management Overview Reports, and ensures resident lists are accurate and up to date at all times.</p><p><br></p><p><br></p><p>Resident Management</p><p> Create a positive tenant environment</p><p> Address and mitigate resident concerns and/or issues</p><p> Maintains congenial relationships with all residents, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.</p><p> Develops a sense of community among property residents by maintaining good resident-to-resident relationships, staff-to resident relationships, staff-to-staff relationships, and nurturing positive interactions and activities at the property.</p><p> Ensures all site staff responds to all resident requests or complaints in a timely, efficient, and courteous manner.</p><p> Develops and provides support to resident organizations, as needed, and as requested by resident organization.</p><p> Represents the property to local social service agencies and funding sources, as requested by the Property Supervisor.</p><p><br></p><p><br></p><p>Regulatory Requirements/Compliance</p><p> Supervises or completes all resident files at move-in and at each recertification accurately and completely.</p><p> Supervises or completes timely and accurate income recertification of all residents within established regulatory guidelines.</p><p> Processes and maintains all resident documents and forms including leases, income certifications and recertifications, etc.</p>
We are looking for a dedicated Property Administrator to join our team on a contract basis in Napa, California. In this role, you will focus on administrative and customer service tasks, supporting the daily operations of a senior housing community. This position offers an excellent opportunity to contribute to a dynamic environment while ensuring the smooth functioning of property management processes.<br><br>Responsibilities:<br>• Provide administrative support to the community manager, ensuring efficient operations of the property.<br>• Address resident inquiries and concerns promptly, delivering exceptional customer service.<br>• Maintain accurate records of property-related documents, contracts, and correspondence.<br>• Coordinate scheduling and facilitate communication between tenants, vendors, and management staff.<br>• Monitor property maintenance and service requests to ensure timely resolution.<br>• Prepare reports and assist in compiling data for property management evaluations.<br>• Support the onboarding of new residents by managing paperwork and orientation processes.<br>• Assist with financial tasks, including processing invoices and monitoring budgets.<br>• Ensure compliance with property management policies and procedures.<br>• Collaborate with team members to enhance operational efficiency and improve tenant satisfaction.
<p>We are seeking a detail-oriented and proactive Property Management Coordinator to oversee and enhance operations related to building facility inspections, board meeting support, vendor management, and compliance with community governing documents. This role requires a strong ability to communicate effectively with Boards of Directors, vendors, and residents, while ensuring timely execution of tasks and adherence to applicable regulations, including Davis-Stirling Act requirements.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Facility Inspections and Maintenance Coordination:</strong></li></ol><ul><li>Conduct routine site inspections to assess building facilities and common areas, documenting necessary repairs or improvements.</li><li>Compile actionable follow-up lists and oversee resolution of identified issues, coordinating with vendors and stakeholders as required.</li></ul><ol><li><strong>Meeting and Administrative Support:</strong></li></ol><ul><li>Prepare and distribute professional board meeting packages within designated timeframes, ensuring compliance with Davis-Stirling Act requirements.</li><li>Attend board meetings in accordance with the Management Agreement, providing input, recording minutes, and drafting detailed follow-up item lists.</li><li>Handle inquiries and directives from Boards of Directors for assigned properties with responsiveness and professionalism.</li></ul><ol><li><strong>Vendor Proposal Management and Project Oversight:</strong></li></ol><ul><li>Facilitate procurement by obtaining and reviewing vendor proposals at the instruction of Boards of Directors.</li><li>Assist in preparing scopes of work for regular maintenance and special projects, ensuring alignment with community goals and standards.</li></ul><ol><li><strong>Budget Preparation and Financial Analysis:</strong></li></ol><ul><li>Collaborate with the Accounting Department to develop annual budgets and supporting documentation for member distribution.</li><li>Review budget comparisons for accuracy, analyze variances, and propose corrective measures to optimize financial reporting.</li><li>Approve invoices and monitor financial reports to ensure compliance with established budgets.</li></ul><ol><li><strong>Community Communications and Compliance:</strong></li></ol><ul><li>Draft and distribute notices, mailings, and email blasts as directed by Boards of Directors, ensuring adherence to Davis-Stirling Act guidelines.</li><li>Manage the issuance of violation notices and other communications in accordance with governing documents and community standards.</li></ul><ol><li><strong>Calendar and Disclosure Management:</strong></li></ol><ul><li>Maintain and update annual community calendars, ensuring timely execution of monthly responsibilities, including disclosures mandated by the Davis-Stirling Act.</li></ul><p><br></p><p><br></p>
<p>Overview</p><p>We are seeking dedicated and experienced Property Managers to join our dynamic team in temporary and temp-to-hire positions. The ideal candidate will have a strong background in property management and leasing, with relevant certifications, and a passion for delivering exceptional service to tenants and property owners.</p><p>Responsibilities</p><ul><li>Oversee day-to-day operations of assigned residential or commercial properties.</li><li>Manage tenant relations, including addressing inquiries, resolving complaints, and ensuring tenant satisfaction.</li><li>Coordinate leasing activities, including marketing properties, conducting tours, screening applicants, and preparing lease agreements.</li><li>Ensure compliance with local, state, and federal regulations, including fair housing laws.</li><li>Supervise property maintenance, repairs, and renovations, coordinating with vendors and contractors as needed.</li><li>Conduct regular property inspections to ensure safety, cleanliness, and compliance with standards.</li><li>Manage budgets, collect rent, and handle financial reporting for assigned properties.</li><li>Maintain accurate records of leases, maintenance requests, and tenant communications.</li><li>Collaborate with the team to implement property improvements and enhance tenant experiences.</li></ul><p><br></p>
