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114 results for Customer Service Manager in Rosemont, IL

Customer Service Manager
  • Rolling Meadows, IL
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 40.00 USD / Hourly
  • <p>We are looking for a dynamic Customer Service Manager to join our team in Rolling Meadows, Illinois. This contract to permanent position offers an opportunity to lead a collaborative team while driving exceptional customer experiences in the wholesale distribution industry. The ideal candidate will bring strategic leadership skills and a passion for fostering a positive and results-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on leadership to create a structured, supportive, and collaborative team culture focused on enhancing the customer experience.</p><p>• Supervise and develop a team of Customer Service Representatives and Parts & Shipping staff, ensuring accountability and effective teamwork.</p><p>• Oversee daily operations such as case management, workload distribution, and staff scheduling to maintain optimal service levels.</p><p>• Manage the entire Parts and Shipping function, including order processing, inventory coordination, fulfillment workflows, and warranty-related shipments.</p><p>• Drive process improvement initiatives to optimize order accuracy, shipping coordination, and customer satisfaction.</p><p>• Develop and maintain accurate standard operating procedures (SOPs) and training materials to ensure consistency across the team.</p><p>• Monitor and analyze performance metrics related to call handling, case resolution, and customer satisfaction scores to identify areas for improvement.</p><p>• Prepare and deliver reports on department performance, customer inquiries, and emerging trends to senior leadership.</p><p>• Collaborate with cross-functional teams to resolve customer issues, streamline processes, and support business growth.</p><p>• Lead training programs for new team members and existing staff, including onboarding, refresher courses, and job shadowing to enhance service quality.</p>
  • 2026-01-21T00:29:31Z
Customer Service Representative
  • Naperville, IL
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to deliver exceptional customer support and ensure smooth communication between clients and the company. This position involves addressing inquiries, resolving complaints, and guiding customers through various services and solutions. As this is a long-term contract role, it offers stability and the opportunity to develop strong relationships while enhancing customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries through various channels, ensuring a positive and attentive experience.</p><p>• Handle and resolve customer complaints by identifying issues and offering suitable solutions.</p><p>• Maintain accurate records of customer interactions, including details of inquiries, complaints, and resolutions.</p><p>• Collaborate with team members to address complex issues and ensure seamless service.</p><p>• Educate customers on the company's products and services to enhance their understanding and usage.</p><p>• Manage order entry processes efficiently, ensuring accuracy and timeliness.</p><p>• Handle inbound and outbound calls, providing support and guidance to customers.</p><p>• Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service.</p><p>• Demonstrate strong problem-solving skills to address customer challenges effectively.</p><p>• Maintain a high level of attention to detail and empathy in all customer interactions.</p><p>The hourly salary range for this position is $18.00 to $20.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.</p>
  • 2026-01-29T15:08:43Z
Customer Service Representative
  • Mount Prospect, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Mount Prospect, Illinois. In this contract-to-permanent position, you will play a pivotal role in delivering exceptional support to our clients, ensuring their inquiries are handled efficiently and professionally. This role requires strong communication skills and attention to detail to maintain high-quality customer experiences.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Provide assistance with scheduling appointments and updating calendars as needed.<br>• Manage email correspondence and ensure timely responses to client queries.<br>• Perform accurate data entry tasks to maintain customer records and order information.<br>• Handle both inbound and outbound calls to support various customer service needs.<br>• Process order entries efficiently while maintaining attention to detail.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Collaborate with team members to resolve complex issues and deliver solutions.<br>• Maintain a positive and helpful attitude while interacting with clients.<br>• Ensure customer satisfaction by addressing concerns and providing clear resolutions.
  • 2026-01-22T17:49:06Z
Customer Service Representative
  • Chicago, IL
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent employment opportunity, offering an excellent chance for professionals who value reliability and growth. The role involves providing exceptional support to credit union members through inbound calls, ensuring their needs are met with empathy and efficiency.<br><br>Responsibilities:<br>• Handle inbound calls from credit union members, addressing inquiries related to account balances, products, and services.<br>• Provide compassionate and patient assistance, especially to elderly members seeking detailed support.<br>• Utilize multiple software systems, including Symitaur, Amazon Connect, Smart Sheets, and Orpheus, to manage member accounts and inquiries effectively.<br>• Deliver accurate information about credit union offerings while maintaining professionalism and clarity.<br>• Collaborate with team members to resolve complex issues and escalate cases when necessary.<br>• Adhere to a structured training schedule, including orientation and advanced onboarding sessions.<br>• Maintain reliability in attendance and meet expectations for working two Saturdays per month.<br>• Apply strong communication skills to foster positive member experiences and loyalty.<br>• Stay updated on credit union products and services to enhance knowledge and service quality.
  • 2026-01-29T22:28:41Z
Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $100,000-$110,000 plus bonus and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Join the wave of young finance professionals who are swapping their mundane 9-5s for fresh opportunities with Chicago’s top companies.</p><p><br></p><p>The focus of this position will be on the delivery of financial services to a set of individual clients through accounting, operational activities, and reporting.</p><p><br></p><p><strong>Job Description: </strong></p><ul><li>Manage the personal accounting for a variety of the company’s clients, both individuals and trusts. This includes preparing journal entries and finalizing personal financial statements on a monthly basis. This also includes completing a quarterly reporting package with detailed financial analyses, for example, budget vs. actual spending summaries.</li><li>Within twelve months, recommend a new personal financial report, analysis, or graphic to be included with the quarterly reporting package for the individual or trust clients which you manage.</li><li>Manage the annual financial reporting, administration of grants, and recording of documentation for a private foundation. This includes preparation of federal and state tax filings and calculation of the required minimum charitable distributions.</li><li>Within six months, assume responsibility for the company’s cash management activities. This includes initiating weekly cash transfers on behalf of our business entities and individual clients, reviewing individual investor accounts for liquidity limitations, and coordinating monthly income distributions to individual clients.</li><li>Gather and organize all annual tax information necessary for the preparation of income tax filings for our clients.</li><li>Calculate quarterly estimated tax payments for individuals and trusts.</li><li>Prepare annual extension estimates of taxable income from underlying investments.</li><li>Participate in recurring calls with external service providers (public accounting firms).</li><li>Manage the tax compliance calendar and track the ongoing progress of annual tax returns for all entities.</li><li>Prepare tax returns to be reviewed and signed by the CFO (Individual x1, Trust x1, and a Private Foundation x1). Review tax returns prepared by external service providers (Corporations x2, Partnership x8, Individuals x4, and Trusts x27).</li><li>Work closely with CFO and President in any tax planning/modeling on behalf of our clients (e.g., estate planning, charitable tax planning, etc.)</li><li>Coordinate real estate tax payments, required annual state filings for LLCs, and draft responses to federal and state income tax notices, as needed.</li><li>Within six months, manage the annual calculation of after-tax investment returns for each of our underlying partnership investments (excluding private equity).</li><li>Complete a variety of ad hoc projects working directly with the company’s President, CFO, Client Service Manager, or other team members on an as needed basis. This might include projects related to Corporate and Partnership Accounting, Private Equity & Compliance, Payroll, Administration, Debt and Liquidity Planning, or other analyses requested by the company’s clients.</li></ul><p><br></p>
  • 2026-01-12T21:38:37Z
Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>A leading insurance provider is seeking a Customer Service (Producer Service) Representative for a fast-paced, onsite role. In this position, you will address escalated customer inquiries, support field sales agents, and deliver a positive, solution-oriented experience. This is an excellent opportunity to join a stable insurance industry leader with long-term growth potential.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle escalated producer and customer inquiries</li><li>Support sales agents with insurance product information and technical troubleshooting</li><li>Resolve new business, underwriting, claim, and compensation situations</li><li>Demonstrate professionalism, empathy, and strong communication skills</li><li>Meet quality and performance standards</li></ul><p><br></p>
  • 2026-01-30T17:38:41Z
Help Desk/Desktop Support Analyst
  • Geneva, IL
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. This position is located onsite in Geneva, Illinois, and involves providing technical assistance to staff and students across multiple elementary schools. The ideal candidate will have prior IT support experience and the ability to start quickly, delivering exceptional customer service and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide Tier 1 technical support for staff and students, addressing hardware, software, and web application issues.<br>• Troubleshoot and repair Windows-based devices, PCs, and associated hardware.<br>• Respond to and resolve service desk tickets using a ticketing system, ensuring timely assistance.<br>• Install, update, and maintain PCs, including managing inventory and performing repairs.<br>• Support classroom technology, including basic audiovisual equipment setup and maintenance.<br>• Travel to multiple school sites as needed to provide onsite support, with mileage reimbursement provided.<br>• Deliver customer-focused technical solutions while prioritizing and multitasking effectively.
  • 2026-01-30T22:53:59Z
Administrative Assistant
  • Downers Grove, IL
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team on a long-term contract basis in Downers Grove, Illinois. This role is ideal for a proactive individual who excels in organization, communication, and multitasking. You will play a crucial role in maintaining databases, supporting client service efforts, and assisting with marketing-related tasks.<br><br>Responsibilities:<br>• Generate and maintain various reports while tracking leads from events.<br>• Ensure the accuracy and organization of database records, including clean-up tasks.<br>• Handle paperwork and provide support for both new and existing clients.<br>• Prepare and organize materials for classes and presentations.<br>• Publish reports and updates to the company website.<br>• Manage inbound and outbound calls to provide exceptional customer service.<br>• Coordinate schedules and appointments efficiently.<br>• Assist with email correspondence and marketing campaigns.<br>• Utilize Microsoft Office tools, including Excel, Outlook, PowerPoint, and Word, to complete administrative tasks.<br>• Support consumer engagement and marketing initiatives.
  • 2026-01-13T18:49:05Z
Pricing Coordinator
  • Rolling Meadows, IL
  • remote
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a skilled Pricing Coordinator to join our team in Rolling Meadows, Illinois. In this role, you will play a critical part in handling pricing requests, ensuring compliance with policies, and providing accurate quotes for customers across specific trade lanes. You will also focus on maintaining strong communication with stakeholders and delivering high-quality pricing solutions that meet operational goals. This is a Long-term Contract position offering the opportunity to contribute to continuous improvement initiatives and drive successful outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Manage and respond to daily pricing requests within assigned deadlines or service level agreements.</p><p>• Verify compliance with operational policies, including restrictions on commodities and embargoed countries.</p><p>• Document pricing activities thoroughly to ensure clear communication with operations staff.</p><p>• Track and report progress toward monthly goals and key performance indicators (KPIs).</p><p>• Build relationships with stakeholders within the network to maintain updated pricing for accessorial charges.</p><p>• Provide immediate door-to-door pricing solutions when required by customers.</p><p>• Collaborate with peers and management to identify and implement best practices for improving pricing processes.</p><p>• Analyze trends in pricing activities to enhance win ratios and overall performance.</p><p>• Ensure continuous improvement in the quality of pricing services through consistent evaluation and feedback.</p><p>• Perform other duties as assigned, contributing to operational excellence.</p>
  • 2026-01-19T16:28:38Z
Spanish Bilingual Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • <p>We are looking for a skilled Spanish-Speaking Customer Service Representative to join our team in Chicago, Illinois. This is a long-term contract position within the non-profit sector, offering an excellent opportunity to make a meaningful impact while utilizing your expertise in customer support. The ideal candidate will bring professionalism, attention to detail, and a commitment to delivering exceptional service in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound member calls, providing clear and empathetic support.</p><p>• Record detailed notes and input accurate information into the organization's database systems.</p><p>• Educate members on policies, procedures, and next steps to ensure clarity and satisfaction.</p><p>• Provide recommendations on best practices and required documentation based on individual member inquiries.</p><p>• Utilize software tools such as SharePoint, web-based databases, and Microsoft Office Suite to manage tasks efficiently.</p><p>• Collaborate with team members to address complex member concerns and provide resolutions.</p><p>• Uphold strict attendance and professionalism standards to maintain excellent service delivery.</p><p>• Communicate effectively with Spanish-speaking members when required, ensuring their needs are met.</p><p>• Ensure compliance with organizational policies and procedures during all interactions.</p><p>• Handle additional assigned duties to support the overall operations of the customer service team.</p>
  • 2026-01-28T15:44:01Z
Human Resources (HR) Manager
  • Elk Grove Village, IL
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>Robert Half is supporting a valued client in the Schaumburg, IL area that is looking to add a Bilingual Spanish/English Senior Human Resources Generalist to their team. This organization is known for its commitment to quality, innovation, and long-term employee development. They operate in a fast‑paced, hands‑on manufacturing environment and are seeking an HR professional who thrives in a role that blends employee support, compliance, and day‑to‑day HR operations.</p><p><br></p><p>About the Role</p><p>This Senior HR Generalist will serve as a key resource for employees and leaders, supporting a wide range of HR functions including onboarding, benefits administration, employee relations, performance processes, and coordination with corporate HR and payroll teams. The ideal candidate enjoys being visible on the production floor, building relationships, and ensuring HR processes run smoothly and compliantly.</p><p><br></p><p>Key Responsibilities</p><ul><li>Maintain a strong presence on the production floor, offering support, answering questions, and reinforcing company culture.</li><li>Partner with corporate HR and payroll to process new hires, terminations, compensation changes, and other personnel actions.</li><li>Lead the full onboarding experience—from offer letter through first‑day orientation—including document verification and preparation of materials.</li><li>Administer employee benefits programs, including enrollments, changes, leaves of absence, and employee communication.</li><li>Manage workers’ compensation reporting, unemployment claims, disability cases, and related documentation.</li><li>Handle employee relations matters by addressing concerns, facilitating conflict resolution, and conducting investigations; escalate complex issues as appropriate.</li><li>Participate in disciplinary discussions, termination meetings, and investigative processes.</li><li>Track and maintain compliance for required and optional training programs such as safety, anti‑harassment, certifications, and continuing education.</li><li>Support compensation administration by drafting job descriptions, evaluating roles, recommending merit and promotional adjustments, and assisting with salary surveys.</li></ul><p><br></p><p><br></p>
  • 2026-01-14T17:05:22Z
Bilingual Spanish/English-Loyalty Services Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • Bilingual candidates only Interview Process: WEBEX Job Hours: 7:30am-6:00pm CST- timeframe. Monday-Friday Job Schedule:5 days in office contract to hire : Yes Conversion permanent salary 46000 <br> JOB SUMMARY Often the first point of contact for customers the Loyalty Services Representative is responsible for addressing customer service concerns inquiries and activities. The Loyalty Services Specialist is responsible for retention and selling the value of Combined products and services. As a Loyalty Services Representative he/she is responsible for creating a positive customer experience through professionalism amicability and knowledge of Combineds products and systems. <br> RESPONSIBILITIES <br> - Provides routine information and support to Designated Customers such as Worksite Chubb Workplace Individual Policyholders and other lines of business administered by Combined Insurance. - Ability to sell the value and retain policyholders - Services customers via inbound and outbound calls to assist those that wish to cancel their existing insurance coverage by reviewing products benefits and/or solving service and claims issues. - Assists in the collection of current and past due premiums and may support additional call domains such as Claim Intake Policyholder/Policy administration billing/payments or Agent servicing on a as needed basis. - Ability to service 90 of calls independently using the tools and resources acquired in training and continued experience. - Collects documents and enters data from and into multiple applications. - Provides instructions and set expectations for policyholders - Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work close rate and other KPIs. - Exhibits and practices the Organizations Common Purposes and Shared Traits. - Understands organizational objectives supports process improvements and provides feedback to leadership. - Willingness to perform other duties as assigned. - Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe. <br> SKILLS - Provide a needs analysis assessment for what a policyholder may need - Strong verbal and written skills - Ability to partner with others to resolve issues resulting in service or claim related issues - Ability to utilize critical thinking skills <br> EDUCATION AND EXPERIENCE - High School Required bachelors degree preferred <br> - Minimum 1 year previous contact center experience - Previous Retention skills within a contact center environment preferred - Previous sales experience a plus - Licensed to sell health/life Insurance a plus
  • 2026-01-30T17:23:37Z
Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for an experienced Customer Service Representative to join our team in Chicago, Illinois. In this role, you will provide excellent service to members by addressing their inquiries, resolving issues, and guiding them through processes with professionalism and care. This is a long-term contract position that offers the opportunity to work in a dynamic and impactful non-profit environment.<br><br>Responsibilities:<br>• Respond to inbound calls with empathy and efficiency, ensuring member satisfaction.<br>• Accurately update and maintain member information in the system.<br>• Provide detailed explanations of policies and procedures to members.<br>• Offer guidance on best practices and necessary documentation.<br>• Utilize SharePoint and web-based member databases for seamless data management.<br>• Collaborate with team members to address complex member concerns.<br>• Manage order entry tasks and ensure data accuracy.<br>• Communicate effectively with bilingual Spanish-speaking members, if applicable.<br>• Uphold professionalism, punctuality, and attention to detail.<br>• Perform additional customer service tasks as required.
  • 2026-01-12T14:53:59Z
Billing Clerk
  • Highland Park, IL
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an experienced Billing Clerk to join our team in Highland Park, Illinois. This is a Contract to permanent position that requires strong attention to detail and exceptional organizational skills. The role involves managing customer billing processes and maintaining accurate financial records in a fast-paced office environment.<br><br>Responsibilities:<br>• Prepare and process customer invoices using QuickBooks Online to ensure accuracy and timeliness.<br>• Manage collections by following up on outstanding payments and resolving billing discrepancies.<br>• Utilize DocuSign to handle electronic documentation and signature processes efficiently.<br>• Audit customer files to identify and correct any inconsistencies or errors.<br>• Update and maintain the customer database to ensure information is current and accurate.<br>• Provide excellent customer service by addressing inquiries related to billing and payment.<br>• Collaborate with team members to streamline billing operations and improve workflow.<br>• Work on-site in a dog-friendly office environment for 30 to 40 hours per week.
  • 2026-01-27T20:43:44Z
Patient Service Representative
  • Joliet, IL
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success.</p><p><br></p><p>How you will make an impact as a Patient Services Representative:</p><p><br></p><p>The Patient Services Representative interacts with patients at various stages of their treatment journey</p><p>Greet patients and accurately checks patients into EHR using established patient registration check-in protocols</p><p>Order Sleep Study device utilizing system</p><p>Upload sleep study reports into system</p><p>Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart</p><p>Schedule patient appointments</p><p>Answer call center calls to provide overflow coverage as necessary</p><p>Owns opening of clinic and closing of clinic per established guidelines</p><p>Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule</p><p>Order medical supplies and pharmaceuticals as needed, per established protocol</p><p>What we’re looking for in a Patient Services Representative:</p><p><br></p><p>Prior medical experience preferred</p><p>Proven ability to independently apply best practices in time management</p><p>Proven ability to multitask in a fast paced environment</p><p>Prior experience and/or desire to work in a role held accountable to quality performance metrics</p><p>Strong customer service focus</p><p>Solid technology skills including Outlook, Word, Excel, Electronic Health Records</p><p>Great attention-to-detail and accuracy in work</p><p>Solution oriented problem solver</p><p>Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done</p><p><br></p><p>The salary range for this position is $19/hr. to $20/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
  • 2026-01-09T16:38:41Z
Senior Associate
  • Chicago, IL
  • remote
  • Permanent
  • 125000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $125,000 - $140,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><b>Job Description:</b></p><ul><li>Assist in preparation and review of Federal, State and Local individual, partnership, S-corporation, and trust income tax projections and returns</li><li>Preparation and review of financial and investment deliverables</li><li>Execute a client service plan on complex engagements and work closely with the Directors in exceeding our client's expectations</li><li>Engage in planned and impromptu financial conversations with clients</li><li>Initiate continuous improvement through leverage of new or existing technology</li><li>Manage workflow of associates and administrative staff in conjunction with Director input</li></ul><p><br></p><p><br></p>
  • 2026-01-19T15:08:38Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000 - $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Collaborates and shares responsibility for the monthly close process to prepare, or review, financial statements, which encompasses maintaining all accounting records, designing, executing financial controls, and preparing financial reports for management.</p><p>• Analytically reviews monthly reported results against previous periods, plan and forecast to identify unusual activity and/or transactions.</p><p>• Preparation of capital call and distribution calculations and related notices to investors</p><p>• Journal entries to record capital contributions and distributions</p><p>• Oversee the monitoring of investment-in and capital balances, including investor statements and internal rate of return calculations</p><p>• Respond to ad hoc investor requests</p><p>• Prepare wire and ACH payment requests</p><p>• Assist with the development of the investor portal and ongoing monitoring of documents and communications.</p><p>• Supervision of new entity setup and new joint ventures ensuring all Owner/Entity requirements are documented and met.</p><p>• Support the external auditors and tax preparers to assist in their completion of an efficient audit and tax returns of the entities</p><p>• Review of tax returns</p><p>• Oversee the 1099 process and work with external tax preparers to assist in their completion of forms</p><p>• Provides overall support by investigating accounting questions, issues, and judgments and by partnering with team members from other business units to assist with accounting questions.</p><p>• Provide leadership in knowledge, training, and utilization of assigned accounting and investor software.</p>
  • 2026-01-12T15:48:58Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000 - $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Collaborates and shares responsibility for the monthly close process to prepare, or review, financial statements, which encompasses maintaining all accounting records, designing, executing financial controls, and preparing financial reports for management.</p><p>• Analytically reviews monthly reported results against previous periods, plan and forecast to identify unusual activity and/or transactions.</p><p>• Preparation of capital call and distribution calculations and related notices to investors</p><p>• Journal entries to record capital contributions and distributions</p><p>• Oversee the monitoring of investment-in and capital balances, including investor statements and internal rate of return calculations</p><p>• Respond to ad hoc investor requests</p><p>• Prepare wire and ACH payment requests</p><p>• Assist with the development of the investor portal and ongoing monitoring of documents and communications.</p><p>• Supervision of new entity setup and new joint ventures ensuring all Owner/Entity requirements are documented and met.</p><p>• Support the external auditors and tax preparers to assist in their completion of an efficient audit and tax returns of the entities</p><p>• Review of tax returns</p><p>• Oversee the 1099 process and work with external tax preparers to assist in their completion of forms</p><p>• Provides overall support by investigating accounting questions, issues, and judgments and by partnering with team members from other business units to assist with accounting questions.</p><p>• Provide leadership in knowledge, training, and utilization of assigned accounting and investor software.</p>
  • 2026-01-09T15:23:39Z
Property Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </p><p><br></p><p><strong>Job Description:</strong> </p><ol><li>Main contact for the company who are responsible for the accounting of stabilized properties</li><li>Reviews all the company's deliverables and communicates any applicable adjustments, process changes, and/or improvements</li><li>Responsible for coordination of uploading business plan budgets into Yardi Voyager</li><li>Reviews lease agreements and ensures applicable information is accurately uploaded</li><li>Prepares cash distributions for operating properties not outsourced to the company.</li><li>Reviews quarterly/annual common area expense reconciliations</li><li>Primary liaison with Asset Management team to assist with needs related to new tenants and 3rd party property managers</li><li>Prepares and distributes debt refinancing analysis on an as needed basis</li><li>Responsible for lender reporting in collaboration with Capital Markets team</li></ol><p><br></p>
  • 2026-01-12T15:48:58Z
Property Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </p><p><br></p><p><strong>Job Description:</strong> </p><ol><li>Main contact for the company who are responsible for the accounting of stabilized properties</li><li>Reviews all the company's deliverables and communicates any applicable adjustments, process changes, and/or improvements</li><li>Responsible for coordination of uploading business plan budgets into Yardi Voyager</li><li>Reviews lease agreements and ensures applicable information is accurately uploaded</li><li>Prepares cash distributions for operating properties not outsourced to the company.</li><li>Reviews quarterly/annual common area expense reconciliations</li><li>Primary liaison with Asset Management team to assist with needs related to new tenants and 3rd party property managers</li><li>Prepares and distributes debt refinancing analysis on an as needed basis</li><li>Responsible for lender reporting in collaboration with Capital Markets team</li></ol><p><br></p>
  • 2026-01-09T15:18:40Z
Tax Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 150000.00 - 160000.00 USD / Yearly
  • <p><em>The salary range for this position is $150,000 - $160,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Description:</strong></p><p>As a Tax Manager, you will be working on variety of clients and will specialize in the taxation of financial products and investment vehicles providing both tax consulting and tax compliance services to: Proprietary/High Frequency Trading Firms; Broker-Dealers; Commodity Pools and Hedge Funds; as well as high-net-worth individuals associated with these types of entities and other investors focused in the financial services industry.</p><p>The Tax Manager will deal with complex financial products including OTC derivatives, futures, options, swaps, fixed income, convertible debt, asset-backed securities, and other derivative products. The Tax Manager will work closely with our Tax Partner to research new tax rules, prepare and review tax returns, and to develop our tax practice within the financial services industry. The ideal individual will be a professional willing to coach, develop and lead tax professionals, and build a team of dedicated tax specialists.</p><p> </p><p><br></p>
  • 2026-01-12T22:23:37Z
Sr. Accountant
  • Plainfield, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team.</p><p><br></p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
  • 2026-01-12T21:34:06Z
Senior Salesforce Technical Lead
  • Chicago, IL
  • remote
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.</li><li>Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.</li><li>Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.</li><li>Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.</li><li>Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.</li><li>Support and contribute to Salesforce transformation programs, driving continuous improvement.</li><li>Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.</li><li>Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.</li><li>Ensure compliance with data governance, security, and regulatory requirements throughout the platform.</li></ul>
  • 2026-01-22T15:34:06Z
Program Director
  • Chicago, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p>Our client is looking for a dedicated Program Director to join their team in Chicago, Illinois. This role is essential in delivering financial education and programs, facilitating workshops, and providing direct support to students and families. The position also involves coordinating with community partners, managing events, and ensuring seamless program operations.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate engaging workshops focused on financial literacy.</p><p>• Provide personalized support to clients by addressing financial inquiries, assisting with forms, and guiding them toward appropriate resources.</p><p>• Schedule and organize workshops and events, ensuring all logistics and materials are prepared for smooth execution.</p><p>• Collaborate with community partners to align on program details, expectations, and follow-up needs.</p><p>• Maintain accurate records of attendance and program data, supporting reporting efforts and identifying opportunities for process improvements.</p><p>• Prepare and update program materials, presentations, and handouts for both virtual and in-person events.</p><p>• Represent the organization at outreach events, partner meetings, and community initiatives to foster strong relationships.</p><p>• Support tax site operations during tax season by coordinating workflows and assisting clients with document verification.</p><p>• Respond to client inquiries in the off-season, routing questions and resolving issues as needed.</p><p>• Assist with program administration tasks, including tracking participant information and preparing dashboards for stakeholders.</p>
  • 2026-01-27T19:23:43Z
Payroll Administrator
  • Wheaton, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>The Payroll Administrator is responsible for assisting the Payroll Operations Manager with all aspects of payroll for First Trust Portfolios and their domestic and international affiliates.<strong>                                   </strong></p><ul><li>Assist in processing the full payroll cycle for all entities including data input, transmission, auditing, reporting, balancing, and reconciliation.</li><li>Prepare regular reports such as quarterly 401k matching, benefit billing summaries, and overtime</li><li>Manage state-specific tax/insurance reporting and billing.</li><li>Partner with internal Tax and Accounting departments for payroll account and G/L reconciliations, and regular reporting</li><li>Provide information to third-parties including vendors and audit teams</li><li>Answer manager and employee questions, and resolve payroll issues</li><li>Maintain employee payroll files</li></ul><p><strong> </strong></p><p><br></p>
  • 2026-01-09T19:27:47Z
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