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37 results for Help Desk Support Manager in Rockford, IL

Help Desk/Desktop Support Analyst

Itasca, IL
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a customer-focused Help Desk/Desktop Support Analyst to provide front-line technical support. This contract opportunity has the potential to become permanent and is well suited for someone who takes initiative, communicates clearly, and enjoys being the primary point of contact for end-user technology needs. The role supports a Microsoft-based environment and includes hands-on assistance with troubleshooting, software setup, documentation, and daily service desk activities. Responsibilities: • Serve as the first point of contact for employees seeking technical assistance and deliver a thorough, service-oriented support experience. • Respond to and resolve a manageable volume of service requests while staying proactive in identifying user needs and preventing recurring issues. • Troubleshoot desktop, system, and application problems within a Microsoft environment, including Windows-based devices and common business tools. • Install software, configure user workstations, and provide basic technical support for end-user hardware and applications. • Maintain accurate support records, update internal documentation, and ensure ticket details are properly captured in the service desk system. • Track inventory levels for IT equipment and supplies, manage asset-related records, and alert leadership when stock needs replenishment. • Provide first-level support for business applications, including assisting users with issues related to platforms such as Business Central. • Support endpoint management activities and contribute to device administration processes; experience with Intune is considered beneficial.
2026-07-13T12:58:38Z

Help Desk Analyst II

Bartlett, IL
onsite
Temporary to Hire
31.53 - 40.41 USD / Hourly
We are looking for a Help Desk Analyst II to join a team in Illinois in a contract capacity with the potential for a permanent role. This role is ideal for someone who enjoys solving technical problems across end-user systems, network-connected devices, and core desktop environments while delivering dependable support to internal users. The position offers a hands-on opportunity to work across Level 1 and Level 2 support needs, troubleshoot a wide range of issues, and build experience in infrastructure, security, and day-to-day IT operations. Responsibilities: • Provide front-line and second-level technical support for desktop systems, laptops, and end-user technology in both on-site and remote settings. • Diagnose and resolve issues involving workstations, peripherals, wireless connectivity, printers, and other network-attached equipment. • Support daily operations of network hardware by assisting with switches, routers, wireless access points, and related connectivity concerns. • Manage service desk requests, document troubleshooting steps, and ensure timely follow-up through ticket resolution. • Assist with user account support and routine administrative tasks within Active Directory and Windows-based environments. • Help maintain secure and stable systems by supporting patching activities, endpoint protection tools, antivirus measures, and basic firewall-related tasks. • Contribute to backup monitoring and support basic recovery procedures to help maintain business continuity. • Escalate more complex technical incidents when needed while continuing to communicate clearly with users and internal IT teams.
2026-06-18T16:43:48Z

Systems Administrator

Beloit, WI
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
Systems Administrator (Hybrid) Position OverviewWe're looking for a Systems Administrator to join a collaborative IT team responsible for supporting and modernizing a hybrid Microsoft infrastructure. This role combines day-to-day systems administration with infrastructure projects, cloud migration initiatives, and Tier 3 support. The ideal candidate enjoys solving technical challenges, improving system reliability, and helping drive a cloud-first strategy. Responsibilities<ul><li>Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Manage Entra ID (Azure Active Directory), hybrid identity, and user access.</li><li>Support Windows server infrastructure in both physical and virtual environments.</li><li>Maintain VMware and/or Hyper-V virtualization platforms.</li><li>Assist with the migration of on-premises infrastructure and workloads to Microsoft Azure.</li><li>Configure and support Microsoft Teams Phone, including call routing and policies.</li><li>Manage networking infrastructure including switches, wireless access points, and firewalls.</li><li>Implement security best practices including MFA, Conditional Access, and identity management.</li><li>Monitor infrastructure health, system performance, backups, and disaster recovery.</li><li>Troubleshoot complex infrastructure issues and serve as a Tier 3 escalation resource.</li><li>Develop and maintain technical documentation and standard operating procedures.</li><li>Collaborate with IT team members on infrastructure improvements and strategic initiatives.</li><li>Provide occasional support for Tier 1 and Tier 2 issues while mentoring junior IT staff.</li></ul>
2026-07-09T05:53:35Z

Customer Service Representative

Schaumburg, IL
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
We are looking for a Customer Service Representative to support customers by delivering timely, accurate assistance near Schaumburg Illinois. This role focuses on managing orders, responding to inquiries, and resolving service-related issues with professionalism and care. The ideal candidate is organized, comfortable handling a high volume of calls and data entry, and able to build confidence with strong product knowledge and dependable follow-through. Compensation: $55,000 - $60,000Monday-Friday Onsite for the first 6 months, then hybrid 3 days in office 2 days wfh.Medical, Dental, Vision, 401k, PTO, holiday Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Respond to inbound customer and internal inquiries.• Review customer concerns, identify the source of issues, and coordinate effective resolutions.• Process and verify purchase orders each day.• Generate and send invoices.• Maintain sales-related records and update order information in company systems, including SAP, with close attention to detail.• Support lead-related and sales assistance activities as assigned to help maintain strong customer relationships.• Build working knowledge of product lines in order to answer questions.
2026-07-06T15:03:43Z

Senior Systems Administrator

Janesville, WI
onsite
Permanent / Full Time
90000.00 - 130000.00 USD / Yearly
Robert Half is partnering with our client in the Janesville area to hire an experienced Senior Systems Administrator to support and enhance a complex enterprise IT infrastructure. This is a hands-on senior-level role responsible for maintaining highly available server, cloud, storage, and network environments while serving as the primary escalation point for complex infrastructure issues. The ideal candidate brings deep Microsoft infrastructure expertise, strong networking experience, and a proactive approach to system reliability, security, and continuous improvement. Responsibilities<ul><li>Administer, maintain, and optimize enterprise Windows Server environments, ensuring high availability, performance, and security.</li><li>Manage Hyper-V virtualization infrastructure and support server lifecycle activities including deployments, upgrades, patching, and performance tuning.</li><li>Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and related cloud technologies.</li><li>Manage Azure infrastructure, subscriptions, identity services, and cloud resources.</li><li>Maintain Active Directory, Group Policy, DNS, DHCP, and identity management services.</li><li>Support enterprise storage infrastructure, including SAN environments and backup technologies.</li><li>Configure, manage, and troubleshoot enterprise networking components including firewalls, switches, wireless networks, VPNs, and WAN connectivity.</li><li>Administer Cisco Firepower and SonicWall firewalls, including security policies, VPN configuration, NAT, content filtering, and threat prevention.</li><li>Manage Aruba switching infrastructure, VLANs, routing, network segmentation, and wireless environments utilizing Aruba and Ubiquiti technologies.</li><li>Monitor infrastructure health, identify trends, and proactively resolve issues before they impact business operations.</li><li>Lead troubleshooting efforts for complex infrastructure incidents and perform root cause analysis.</li><li>Participate in infrastructure projects including migrations, upgrades, cloud initiatives, and technology implementations.</li><li>Develop and maintain technical documentation, network diagrams, operational procedures, and configuration standards.</li><li>Partner with security teams to implement infrastructure security best practices and remediation efforts.</li><li>Identify opportunities to automate administrative tasks using PowerShell and other automation tools.</li><li>Mentor junior team members and provide technical leadership on infrastructure initiatives.</li></ul>
2026-07-14T06:38:37Z

Administrative Assistant

Schaumburg, IL
onsite
Temporary to Hire
20.00 - 23.00 USD / Hourly
We are looking for an experienced and service-oriented Administrative Assistant to support conference and workplace operations in Schaumburg, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being a dependable point of contact, creating a welcoming experience, and keeping daily office coordination running smoothly. The person in this role will assist employees and guests with meeting logistics, reservations, and general administrative support while building strong working relationships across the office. Responsibilities:• Greet employees, visitors, and meeting participants with a detail-oriented and approachable presence at the conference services desk.• Coordinate conference room reservations and help arrange meeting spaces based on event needs, capacity, and setup preferences.• Respond promptly to workplace and meeting-related requests, offering practical solutions to support a smooth office experience.• Prepare rooms for scheduled meetings by confirming layouts, equipment readiness, and overall presentation before and after use.• Partner with team members to maintain organized conference operations and provide coverage or support as priorities shift throughout the day.• Assist with event coordination tasks, including communicating room details, setup requirements, and scheduling updates to internal stakeholders.• Perform administrative duties such as data entry, calendar support, email communication, and documentation using standard office software.• Learn room locations, features, and setup options to provide accurate guidance and dependable service to employees and guests.The salary range for this position is $20.00 to $23.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.
2026-07-07T15:18:44Z

Customer Service Representative

Elkhorn, WI
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to support energy assistance programs for households in need in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys guiding people through application processes, explaining services clearly, and delivering thoughtful support in a nonprofit setting. In this permanent role, you will help determine eligibility, maintain accurate records, and serve as a helpful point of contact for community members seeking assistance. Responsibilities: • Conduct intake conversations with applicants, gather required records, and assess eligibility for available energy assistance services. • Assist individuals and families by answering questions, providing courteous service, and explaining program steps in a clear and respectful manner. • Enter, update, and maintain client information in databases and related systems with a high level of accuracy. • Review household and income details, using basic calculations to support eligibility determinations and program documentation. • Work closely with partner agencies and community resources to help address client needs and improve access to support. • Take part in outreach activities and community events to increase awareness of available assistance programs. • Provide responsive service to diverse populations, including older adults, veterans, people with disabilities, and families with children. • Protect sensitive information and follow established policies, procedures, and confidentiality standards in daily work.
2026-07-08T20:18:43Z

Sr. Customer Service Representative

Dekalb, IL
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to support customer accounts and sales coordination for a semiconductor and electric components manufacturing environment in Illinois. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced setting, communicates confidently with customers and sales partners, and keeps order flow, pricing, and delivery details organized. The person in this role will serve as a key point of contact for account support, shipping coordination, and reporting while helping strengthen long-term customer relationships. Responsibilities: • Build and maintain strong working relationships with current customers and external sales representatives while identifying opportunities to expand business within existing accounts. • Respond to customer inquiries by providing accurate pricing, product details, order status updates, production timing, and delivery information. • Work closely with manufacturing teams to confirm production timelines and align outbound shipments with customer expectations. • Coordinate with freight carriers and shipping partners to help ensure orders are delivered accurately and on schedule. • Review, maintain, and update customer pricing documentation to support consistency and accuracy across accounts. • Prepare, organize, and share sales activity reports and related account information with internal stakeholders. • Support the return material authorization process for customer returns by coordinating documentation and communication across involved parties. • Handle incoming customer service interactions professionally and resolve issues efficiently using strong communication and problem-solving skills.
2026-07-06T13:53:40Z

Compensation Manager

Madison, WI
onsite
Permanent / Full Time
110000.00 - 140000.00 USD / Yearly
One of our best clients is in search of a strategic and experienced Compensation Manager to lead the design, analysis, and administration of compensation programs that support business goals and attract top talent. This role is ideal for a compensation professional with 5+ years of experience in a compensation-specific role, including hands-on experience designing compensation programs that are competitive, compliant, and aligned with organizational objectives. For consideration, please call 608-716-5643 as well as apply with your most up to date resume! Key Responsibilities:<ul><li>Lead the development, design, and enhancement of compensation programs, policies, and salary structures.</li><li>Evaluate market trends and compensation data to ensure pay programs remain competitive and aligned with business needs. </li><li>Partner with HR and business leaders to provide guidance on compensation strategy, job evaluations, pay decisions, and internal equity. </li><li>Manage annual compensation planning processes, including merit increases, bonus planning, and salary review cycles. </li><li>Conduct compensation analyses and modeling to support workforce planning, organizational changes, and special projects. </li><li>Ensure compensation programs comply with applicable regulations and support sound governance practices. </li><li>Identify opportunities to improve compensation processes, reporting, and program effectiveness through data-driven recommendations. </li></ul>
2026-06-24T15:08:39Z

Database Administrator (SQL)

Madison, WI
onsite
Permanent / Full Time
120000.00 - 150000.00 USD / Yearly
Robert Half is seeking an experienced Database Administrator to manage and support enterprise database environments with a primary focus on Microsoft SQL Server. This role is responsible for ensuring database availability, performance, security, and reliability for critical business applications. The position requires a high level of independence, strong troubleshooting ability, and collaboration with development and infrastructure teams. This is a direct hire role with our partner in Madison, WI. Key Responsibilities<ul><li>Administer, monitor, and maintain Microsoft SQL Server environments to ensure performance, reliability, and availability</li><li>Provide secondary support for Oracle database environments</li><li>Perform routine database maintenance including backups, restores, patching, upgrades, and health checks</li><li>Diagnose and resolve database performance issues, availability problems, and data integrity concerns</li><li>Design and maintain disaster recovery and business continuity solutions, including regular testing</li><li>Implement and maintain database security and access controls</li><li>Partner with application developers and infrastructure teams to support database-dependent systems</li><li>Support database platform upgrades, modernization efforts, and lifecycle management</li><li>Contribute to operational reporting related to backups, availability, and system health</li><li>Participate in on-call support for production database systems</li><li>Document database standards, procedures, and configurations</li></ul>
2026-07-14T15:23:39Z

Software Applications Manager

Madison, WI
onsite
Permanent / Full Time
120000.00 - 150000.00 USD / Yearly
Software Applications ManagerDirect Hire | Full-Time | Onsite Robert Half is partnering with a company in the Madison area to hire an experienced Software Applications Manager to lead a team responsible for enterprise business applications, system integrations, and application development initiatives. This role combines technical leadership with hands-on involvement, offering approximately a 70/30 split between managing a small team and contributing to enterprise application projects. This is an excellent opportunity for someone who enjoys partnering with business leaders, improving processes, and driving technology initiatives while remaining technically engaged. What You'll Do<ul><li>Lead, mentor, and develop a small team of application analysts, developers, and business systems professionals.</li><li>Manage the administration, support, and continuous improvement of enterprise business applications.</li><li>Partner with business stakeholders to gather requirements and deliver technology solutions that improve operational efficiency.</li><li>Oversee application and integration projects from planning through implementation, ensuring projects are delivered on time and within scope.</li><li>Prioritize team workload, allocate resources, and communicate project status to leadership.</li><li>Support application integrations, data management, and reporting initiatives across multiple business systems.</li><li>Maintain technical documentation, promote best practices, and drive process improvements.</li><li>Evaluate new technologies and application enhancements that align with long-term business objectives.</li></ul>
2026-07-14T15:38:37Z

Executive Assistant

Lisle, IL
onsite
Permanent / Full Time
115000.00 - 145000.00 USD / Yearly
We are looking for an experienced Executive Assistant to provide high-level support to the President and collaborate closely with the Board of Trustees and senior leadership team in Lisle, Illinois. This role is ideal for a highly experienced, detail-oriented individual who can manage shifting priorities, protect confidential information, and keep executive operations running efficiently. The successful candidate will bring sound judgment, strong communication skills, and the ability to anticipate needs before they arise.Salary: $115,000-$145,000Benefits: Health, Vision, Dental, STD, LTD, Life Insurance, HSA, FSA, 401K, PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Manage the President’s schedule by coordinating meetings, resolving conflicts, and ensuring priorities are aligned with key organizational goals.• Prepare the President for appointments, presentations, and events by gathering materials, tracking action items, and maintaining awareness of emerging internal and external matters.• Partner with the Board of Trustees by organizing meeting logistics, assembling agendas and presentation packets, updating orientation resources, and documenting meeting outcomes.• Maintain accurate board governance records, including trustee terms, vacancies, disclosures, official templates, and other materials that support effective board administration.• Coordinate committee activities for governance-related groups by handling scheduling, distributing documents, recording minutes, and tracking annual board and organizational updates.• Oversee the electronic board portal by uploading materials, maintaining directories and handbooks, archiving meeting content, and serving as the point of contact for platform-related updates.• Support Senior Leadership Team and Leadership Team meetings through agenda preparation, document coordination, and day-of-meeting logistics.• Arrange executive travel and related expenses, including itineraries, reservations, and reconciliation support, while ensuring a seamless experience for leadership.• Draft and format correspondence, reports, and presentation materials that reflect a high standard of accuracy and consistency.• Take on additional administrative and executive support duties as needed to meet evolving organizational priorities.
2026-07-15T17:04:06Z

Warehouse Manager

Janesville, WI
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
Warehouse Manager role in Janesville, WI. For immediate consideration contact Jon Wright at 608-338-1052. Robert Half is looking for a Warehouse Manager for a manufacturing company in Janesville, WI. This position would oversee inventory operations and support efficient material flow. It is ideal for a hands-on leader who can maintain accurate stock records, guide warehouse personnel, and strengthen day-to-day distribution performance. The role also focuses on improving operational consistency, monitoring key metrics, and ensuring inventory practices align with production needs. Responsibilities:• Lead daily warehouse and inventory activities to maintain organized storage, timely material movement, and reliable support for assembly line operations.• Direct inventory control processes by monitoring stock levels, reconciling discrepancies, and keeping records accurate across warehouse locations.• Plan and manage annual physical inventory counts, ensuring preparation, execution, and follow-up actions are completed thoroughly and on schedule.• Supervise warehouse team members, set performance expectations, and provide coaching that promotes accountability, safety, and productivity.• Track operational performance through KPI reporting, using data to identify trends, highlight issues, and recommend practical improvements.• Coordinate warehouse distribution activities to ensure materials and products are received, stored, and delivered efficiently.• Evaluate current workflows and implement process improvements that increase accuracy, reduce delays, and strengthen overall warehouse performance.• Partner with production and related departments to align inventory availability with manufacturing demand and business priorities.
2026-07-16T13:44:02Z

Project Manager

Madison, WI
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Part Time Project Manager to provide administrative leadership for project coordination in Madison, Wisconsin. This Contract position supports a non-profit organization by keeping schedules aligned, communication organized, and deliverables progressing across multiple teams. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to maintain structure in a fast-moving environment while ensuring projects stay on course from initiation through completion. Responsibilities:• Oversee project schedules by tracking milestones, target dates, and key dependencies to support timely completion• Serve as a communication hub for internal teams and stakeholders, ensuring updates are shared clearly and consistently• Organize meetings, prepare agendas, document next steps, and follow through on pending action items• Maintain accurate project records, status updates, and supporting documentation throughout the project lifecycle• Help coordinate priorities and day-to-day workflow so teams can focus on critical tasks and deadlines• Recognize emerging risks, delays, or bottlenecks and raise them promptly with appropriate project contacts• Provide administrative support tied to project execution, including reporting, coordination, and process follow-up
2026-07-02T17:30:09Z

Payroll Administrator

Wheaton, IL
onsite
Permanent / Full Time
80000.00 - 85000.00 USD / Yearly
The salary range for this position is $80,000-$85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Key Responsibilities The Payroll Administrator is responsible for assisting the Payroll Operations Manager with all aspects of payroll for First Trust Portfolios and their domestic and international affiliates. Key Responsibilities <ul><li>Assist in processing the full payroll cycle for all entities including data input, transmission, auditing, reporting, balancing, and reconciliation.</li><li>Prepare regular reports such as quarterly 401k matching, benefit billing summaries, and overtime</li><li>Manage state-specific tax/insurance reporting and billing.</li><li>Partner with internal Tax and Accounting departments for payroll account and G/L reconciliations, and regular reporting</li><li>Provide information to third-parties including vendors and audit teams</li><li>Answer manager and employee questions, and resolve payroll issues</li><li>Maintain employee payroll files</li></ul>
2026-07-17T15:28:44Z

Payroll Administrator

Wheaton, IL
onsite
Permanent / Full Time
80000.00 - 85000.00 USD / Yearly
The salary range for this position is $80,000-85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Key Responsibilities The Payroll Administrator is responsible for assisting the Payroll Operations Manager with all aspects of payroll for First Trust Portfolios and their domestic and international affiliates. <ul><li>Assist in processing the full payroll cycle for all entities including data input, transmission, auditing, reporting, balancing, and reconciliation.</li><li>Prepare regular reports such as quarterly 401k matching, benefit billing summaries, and overtime</li><li>Manage state-specific tax/insurance reporting and billing.</li><li>Partner with internal Tax and Accounting departments for payroll account and G/L reconciliations, and regular reporting</li><li>Provide information to third-parties including vendors and audit teams</li><li>Answer manager and employee questions, and resolve payroll issues</li><li>Maintain employee payroll files</li></ul>
2026-07-02T17:30:09Z

Tax Director

Palatine, IL
onsite
Permanent / Full Time
170000.00 - 195000.00 USD / Yearly
The salary range for this position is $170,000-$195,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job Description• Develop and execute a global tax strategy that supports growth, compliance, and risk mitigation across all operating jurisdictions.• Establish and maintain tax governance, policies, and controls that align with audit and SOX/ICFR standards.• Maintain a global tax calendar and ensure on-time filings and payments for all legal entities.• Monitor international tax law changes (OECD BEPS, Pillar Two, EU e-invoicing, etc.) and communicate business impacts.• Identify and manage global tax risks, including nexus, permanent establishment, transfer pricing, and indirect tax exposure.• Oversee all direct and indirect tax compliance activities (corporate income tax, VAT/GST, sales & use tax, payroll and withholding).• Ensure accuracy and timeliness of all tax filings and payments globally.• Coordinate quarterly and annual tax provision calculations, estimated payments, and reconciliations. • Manage relationships with external advisors and auditors to ensure compliance and efficiency.• Develop, document, and maintain transfer pricing policies covering intercompany services, cost allocations, and markups.• Lead the preparation of Master and Local Files and coordinate annual true-ups.• Collaborate with FP& A and Regional Controllers to validate intercompany transactions and ensure proper accounting treatment.• Support due diligence, structuring, and post-acquisition integration from a tax perspective.• Lead onboarding of new entities into ERP and tax systems to ensure compliant and consistent setup.• Partner with Controllership to optimize entity structures and manage cross-border tax implications.• Lead Avalara implementation and optimization for both U.S. and international tax operations.
2026-07-09T18:00:17Z

Warehouse Manager

Glendale Heights, IL
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
We are looking for an experienced Warehouse Manager for a growing manufacturing organization in Glendale Heights, Illinois. This person will oversee all warehouse operations and lead a team in a fast-paced production environment. This position is responsible for ensuring efficient material flow, inventory accuracy, warehouse organization, and operational excellence while developing a strong, accountable team. Responsibilities:<ul><li>Oversee all receiving, storage, inventory, picking, shipping, and distribution activities.</li><li>Ensure materials are available to support production while maintaining efficient warehouse operations.</li><li>Develop, document, and maintain standard operating procedures to improve consistency and efficiency.</li><li>Monitor warehouse performance and identify opportunities to improve productivity and workflow.</li><li>Recruit, train, coach, and develop warehouse personnel.</li><li>Manage scheduling, performance expectations, and daily work assignments.</li><li>Foster a culture focused on accountability, teamwork, safety, and operational excellence.</li><li>Provide ongoing coaching and support to build a high-performing team.</li><li>Maintain accurate inventory levels for raw materials, work-in-process, and finished goods.</li><li>Lead cycle count programs and investigate inventory discrepancies.</li><li>Perform root cause analysis and implement corrective actions to improve inventory accuracy.</li><li>Establish controls and best practices that minimize inventory variances.</li><li>Lead the implementation, optimization, and ongoing use of a Warehouse Management System (WMS).</li><li>Evaluate warehouse processes and recommend improvements that increase efficiency and reduce operational costs.</li><li>Track warehouse metrics and utilize data to support continuous improvement initiatives.</li><li>Promote and maintain a safe, clean, and organized warehouse environment.</li><li>Ensure compliance with OSHA requirements, Good Manufacturing Practices (GMP), and company policies.</li><li>Reinforce safe operating procedures for warehouse equipment and material handling.</li><li>Partner with Production, Purchasing, Planning, Logistics, and other departments to support business objectives.</li><li>Coordinate material flow to ensure production schedules and customer commitments are met.</li></ul>
2026-07-16T14:18:36Z

Bilingual HR Generalist

Cottage Grove, WI
onsite
Permanent / Full Time
65000.00 - 80000.00 USD / Yearly
Bilingual HR Generalist opportunity just outside of Madison! Build strong employee relationships and make a direct impact. One of our long standing clients is seeking a Bilingual HR Generalist to support day-to-day human resources operations in a fast-paced, team-oriented environment. This role is ideal for an HR professional who can confidently partner with employees and leadership, communicate effectively in two languages, and help drive core HR processes across the organization. This is a fully onsite opportunity located just outside of Madison. For consideration and more detail, please call Aislynn at 608-716-5643! Key Responsibilities<ul><li>Support daily HR operations across employee relations, onboarding, compliance, benefits administration, and policy interpretation.</li><li>Serve as a bilingual resource for employees and managers, providing clear communication and support in both required languages.</li><li>Assist with recruiting, interviewing, onboarding, and new hire orientation processes.</li><li>Respond to employee questions related to HR policies, procedures, benefits, and workplace concerns.</li><li>Maintain accurate employee records and HR documentation while helping ensure compliance with company policies and employment regulations.</li><li>Partner with leadership on performance management, employee engagement, and workplace issue resolution.</li><li>Help coordinate leave administration, training initiatives, and other HR programs as needed.</li><li>Contribute to process improvements and support a positive, collaborative workplace culture.</li></ul>
2026-07-02T17:30:09Z

Senior ERP Functional Analyst

Madison, WI
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are seeking a Senior ERP Functional Analyst to support and enhance a client's Infor M3 environment in Madison, Wisconsin. This role is responsible for providing functional expertise, system configuration support, troubleshooting, and implementation assistance while partnering closely with business and technical stakeholders. The ideal candidate combines deep ERP knowledge with a hands-on approach to improving system performance, streamlining business processes, and ensuring the long-term success of the platform in an onsite consulting environment. Responsibilities:• Provide functional and technical support for the Infor M3 platform, ensuring the system effectively supports business operations and evolving organizational needs.• Troubleshoot application issues, identify root causes of recurring problems, and implement practical solutions to maintain system stability and performance.• Support ERP implementation initiatives through solution design, system configuration, testing, user acceptance activities, and post-go-live support.• Collaborate with business stakeholders to gather requirements, evaluate enhancement requests, and recommend system improvements that align with operational goals.• Configure and optimize ERP functionality to improve business processes, user experience, and overall system effectiveness.• Coordinate with technical teams to support integrations between the ERP platform and other enterprise applications.• Develop and maintain system documentation, configuration standards, support procedures, and user guidance to promote consistency and long-term maintainability.• Work onsite with client teams four days per week to provide hands-on support, gather feedback, and contribute to ongoing ERP initiatives.• Partner with infrastructure and operations teams to ensure the ERP environment remains reliable, secure, and aligned with broader technology initiatives.
2026-07-02T17:30:09Z

Sr. Financial Analyst

Schaumburg, IL
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
The salary range for this position is $100,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. SummaryAs a Senior Financial Analyst, you will provide critical support to our leadership team by transforming complex data into clear, actionable insights that drive strategic and operational decisions. We are looking for a highly analytical, detail-oriented professional who thrives in a fast-paced environment and brings deep expertise in financial modeling, business intelligence, and the mortgage industry. Essential Duties<ul><li>Deliver accurate, timely financial reporting and performance metrics to empower decision-making across the company.</li><li>Build and maintain financial reports, models, and dashboards to monitor sales, profitability, and operational efficiency.</li><li>Analyze internal performance data and broader mortgage market trends to support accurate forecasting and strategic planning.</li><li>Prepare executive and management-level presentations that clearly communicate complex data and business insights.</li><li>Prepare and manage Quarterly Mortgage Call Report (MCR) filings through NMLS, ensuring accuracy, completeness, and compliance with regulatory requirements.</li><li>Conduct ad hoc analysis and scenario modeling to evaluate executive requests, new product developments, opportunity analysis, and margin profitability.</li><li>Implement automation and identify opportunities to streamline processes, increase reporting efficiency, and enhance data accessibility and accuracy.</li><li>Continuously bring forward innovative ideas to improve the company's analytics, decision-making tools, and business insights.</li></ul>Requirements<ul><li>Strong ability to communicate data-driven insights and influence stakeholders at all levels of the organization.</li><li>Proficient at extracting, integrating, and analyzing data from multiple systems, with the comfort to develop assumptions when necessary.</li><li>Skilled in cross-functional collaboration with both technical and non-technical colleagues.</li><li>Advanced financial modeling and analytical capabilities.</li><li>Excellent time management and attention to detail, with the ability to effectively juggle multiple priorities.</li><li>A self-starter equipped with a growth mindset and the flexibility to adapt to new business needs and technologies.</li></ul>
2026-06-26T15:18:38Z

Debt Resolution Paralegal

Itasca, IL
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a skilled Debt Resolution Paralegal to join our team in Itasca, Illinois. This long-term contract position offers an opportunity to work in a fast-paced environment, assisting with a variety of legal and administrative tasks to support our legal and debt resolution operations. The ideal candidate will have prior experience with bankruptcy cases and exhibit excellent organizational and multitasking abilities. Responsibilities: • Prepare and file proof of claims in bankruptcy cases to ensure compliance with legal requirements. • Coordinate with outside counsel to clear conflicts and manage referrals for new matters. • Collect and organize documentation to support discovery and responses to interrogatories. • Assist in gathering relevant documents to respond to subpoena requests efficiently. • Track and monitor bankruptcy filings and legal notices, maintaining accurate records of case statuses and deadlines. • Communicate effectively with attorneys, trustees, and internal departments to ensure seamless workflow. • Process legal invoices, manage mail correspondence, and support payment processing. • Proofread legal documents for accuracy and clarity before submission. • Provide administrative support to the Deficiency Collections Specialist and Senior Manager, Legal & Debt Resolution. • Make collection calls as needed to assist with debt recovery efforts. The pay range for this position is 24 to 30. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster. The pay range for this position is 25 to 30. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-07-14T21:58:38Z

Credit & Collections Manager

Madison, WI
remote
Temporary / Contract
51.46 - 59.59 USD / Hourly
We are looking for a Credit & Collections Manager to support lending and portfolio management activities in Madison, Wisconsin. This is a Contract position for a detail-oriented candidate with experience in residential and consumer lending, including mortgage products associated with Freddie Mac and Fannie Mae guidelines. The role focuses on evaluating credit exposure, guiding resolution strategies for challenged accounts, and helping maintain strong client relationships through loan modifications and renewals. Responsibilities: • Review consumer and residential credit portfolios to assess risk, recommend actions, and support sound lending decisions. • Partner with existing borrowers to address delinquency concerns, negotiate practical workout solutions, and manage modification or renewal discussions. • Evaluate creditworthiness using financial data, loan history, and repayment patterns to determine appropriate approvals or collection strategies. • Oversee collection efforts across assigned accounts while balancing recovery objectives with customer retention and regulatory expectations. • Support credit approval activities by analyzing loan structures, exception requests, and overall borrower capacity. • Contribute to the design or improvement of departmental workflows, controls, and reporting practices when building or refining credit and collections operations. • Apply knowledge of mortgage-related lending standards, including loans connected to Freddie Mac and Fannie Mae requirements, in day-to-day portfolio decisions. • Provide insight on more complex lending situations, with added value for accounts involving commercial credit exposure when applicable.
2026-07-17T21:43:39Z

Quality Control Manager

Chicago, IL
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for a Quality Control Manager to lead and strengthen the quality assurance program supporting mortgage servicing operations in the Northwest suburbs of Chicago Illinois. This role will shape review standards, evaluate borrower and client interactions, and translate findings into practical improvements that elevate service, compliance, and operational consistency. The position also works closely with leadership and cross-functional teams to identify risk patterns, support corrective action plans, and enhance the overall customer experience. Responsibilities:• Build, manage, and refine a quality assurance framework for customer-facing mortgage servicing functions, with a strong focus on call reviews and service consistency.• Evaluate recorded borrower and client communications to measure professionalism, accuracy, policy adherence, and regulatory compliance.• Create and maintain scorecards, review criteria, and testing approaches that support fair and effective quality evaluations across teams.• Examine complaint activity, customer feedback, and performance data to uncover recurring issues, service gaps, and opportunities for improvement.• Recommend and help implement actions that improve borrower satisfaction, strengthen first-contact resolution, and raise overall service standards.• Work with Compliance and operational leaders to ensure monitoring practices reflect current regulatory requirements, client expectations, and emerging risk areas.• Oversee remediation tracking by confirming that identified deficiencies are addressed and corrective actions are completed effectively.• Prepare reporting for leadership that summarizes quality trends, key metrics, risk observations, and performance insights.• Coach managers and team members on review outcomes and contribute to training initiatives based on quality results and operational trends.• Partner with departments including Customer Service, Cashiering, Tax and Insurance, Loan Administration, and Investor Services to resolve escalations and improve borrower outcomes.
2026-06-19T20:04:46Z

Senior Manager Investor Services

Chicago, IL
onsite
Permanent / Full Time
85000.00 - 98000.00 USD / Yearly
We are looking for an experienced Senior Manager Investor Services to lead client-facing mortgage servicing operations in the northwest suburbs of Chicago Illinois. This role combines strategic account leadership with oversight of servicing performance, helping ensure investor and client expectations are met through responsive support, strong execution, and consistent delivery. The position works closely with senior leaders and cross-functional teams to strengthen client partnerships, guide portfolio transitions, and advance service quality across the organization. Responsibilities:• Build and maintain strong relationships with investors, servicing clients, and external partners, acting as a trusted point of contact for high-level business needs.• Address complex client issues and escalations with urgency, coordinating internal teams to deliver effective and timely resolutions.• Contribute to client retention and growth by identifying service enhancements, supporting expansion opportunities, and sustaining a high standard of client experience.• Collaborate with sales and executive stakeholders on business development efforts, including presentations, prospect evaluations, and due diligence activities.• Establish and refine reporting approaches that highlight operational results, service trends, and client experience metrics for internal and external audiences.• Lead the planning and execution of portfolio onboarding, loan boarding, acquisitions, and servicing transfers while ensuring smooth implementation.• Direct cross-functional coordination during portfolio transitions to reduce risk, maintain service continuity, and support successful delivery.• Promote operational improvements that increase efficiency, strengthen controls, improve scalability, and elevate quality and client satisfaction.• Oversee quality management practices, compliance controls, and service commitments to ensure alignment with contractual, organizational, and regulatory standards.• Manage and develop department staff through goal setting, coaching, performance feedback, and accountability measures that support a collaborative, high-performing team culture.
2026-06-19T20:08:44Z