<p>We are seeking an organized and detail-oriented Office Manager to oversee daily office operations while supporting basic transactional accounting functions. This role is ideal for someone who enjoys balancing administrative leadership with hands-on financial tasks and keeping operations running smoothly.</p>
<p>The Program Manager is responsible for planning, executing, and evaluating programs that support the mission and strategic goals of the organization. This role oversees program staff, manages budgets, monitors outcomes, and works collaboratively with internal teams, volunteers, stakeholders, and the community to ensure high-quality service delivery and sustainability.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, plan, and implement programs in alignment with the organization’s mission and objectives.</li><li>Oversee program activities and manage day-to-day operations to ensure successful delivery of services.</li><li>Supervise, support, and train program staff and volunteers.</li><li>Track program performance and outcomes, collect and analyze data, and prepare regular reports for leadership and stakeholders.</li><li>Manage program budgets, including expense tracking, resource allocation, and grant compliance.</li><li>Foster effective relationships with community partners, donors, and participants to enhance program reach and impact.</li><li>Lead regular program evaluations and identify opportunities for process and service improvements.</li><li>Participate in grant writing, fundraising activities, and events to support ongoing program funding.</li><li>Ensure compliance with organizational policies, applicable regulations, and best practices.</li></ul>
We are looking for an organized and customer-focused Tax Services Specialist to join our team in Rochester, New York. In this role, you will handle a variety of tax-related tasks while ensuring accuracy and efficiency in a fast-paced environment. The ideal candidate will possess strong communication and problem-solving skills, along with the ability to prioritize and meet deadlines. This is a long-term contract position offering the opportunity to contribute to a dynamic and detail-oriented team.<br><br>Responsibilities:<br>• Address outstanding issues promptly to meet service level agreements and maintain client satisfaction.<br>• Build and enhance knowledge of company products, policies, and procedures to provide accurate support.<br>• Organize and prioritize daily tasks to meet time-sensitive deadlines and ensure smooth workflow.<br>• Support clients with tax filings, payments, account registrations, and agency-related inquiries.<br>• Conduct research and resolve tax notices efficiently while maintaining thorough documentation.<br>• Enter and verify data, create spreadsheets, and ensure accuracy in all records.<br>• Utilize systems such as Oracle, Salesforce, and Microsoft Office to streamline processes and manage workloads.<br>• Uphold company values of integrity, innovation, accountability, and respect in all interactions.<br>• Collaborate with internal teams and external clients to deliver exceptional service.<br>• Perform additional duties as assigned to support team and client needs.
We are looking for a detail-oriented Client Accounting Specialist to join our team in West Henrietta, New York. In this role, you will be responsible for managing accounts receivable processes, ensuring accurate cash application, and maintaining compliance with company policies. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment. This is a long-term contract position offering the opportunity to work with dynamic clients in the payroll services industry.<br><br>Responsibilities:<br>• Accurately process and post daily cash receipts to client accounts and invoices based on provided remittance details.<br>• Ensure same-day completion of all cash application tasks to maintain timely financial records.<br>• Verify invoice documentation for accuracy and address discrepancies by liaising with internal teams.<br>• Conduct research and reconciliation of financial data to ensure compliance with company standards.<br>• Maintain adherence to internal controls and policies for consistent and accurate accounting practices.<br>• Identify and escalate potential fraudulent activities during verification processes.<br>• Collaborate with internal departments to resolve missing or incorrect information efficiently.<br>• Monitor financial transactions for accuracy and provide detailed analysis when required.<br>• Assist with ad hoc financial tasks and reporting to support business operations.<br>• Build strong client relationships through clear communication and reliable service.
We are looking for a motivated Guest Services Coordinator to join our team in Rochester, New York. In this contract position, you will play a vital role in ensuring a seamless experience for guests, providing exceptional service and support. This opportunity is ideal for individuals who thrive in dynamic environments and are passionate about delivering outstanding customer experiences.<br><br>Responsibilities:<br>• Provide assistance to guests by addressing inquiries and resolving concerns promptly.<br>• Guide and direct guests to appropriate areas or services within the facility.<br>• Support retail operations by maintaining organization and inventory in store areas.<br>• Collaborate with team members to ensure smooth retail sales processes and guest satisfaction.<br>• Monitor store inventory levels and assist with restocking as needed.<br>• Deliver attentive and courteous service to all visitors.<br>• Promote products and services available in the retail stores to enhance guest experiences.<br>• Maintain accurate records related to guest interactions and retail operations.<br>• Identify opportunities to improve guest services and implement solutions effectively.
We are looking for a detail-oriented Funding Reconciliation Specialist - AP to join our team on a contract basis in Henrietta, New York. In this role, you will play a key part in managing funding processes, ensuring accuracy in reconciliations, and contributing to the efficiency of client operations. This position requires strong analytical skills, technical proficiency, and the ability to collaborate effectively with internal and external stakeholders.<br><br>Responsibilities:<br>• Extract and analyze files from assigned systems on a daily basis to support funding and reconciliation processes.<br>• Determine optimal methods for utilizing systems to streamline funding operations and document procedures for implementation.<br>• Recommend and execute strategies to improve processes and enhance system efficiency.<br>• Collaborate with Service and Implementation teams to support prospective clients in utilizing company systems.<br>• Track and maintain metrics related to system usage and performance.<br>• Conduct routine checks to ensure the accuracy of funding and reconciliation activities.<br>• Provide guidance and education to clients and team members on funding processes.<br>• Assist with additional tasks and responsibilities as assigned.
<p>Tess Gilmore with Robert Half is currently working with a dynamic company who is seeking to add a Human Resources Administrator to their lively team!</p><p><br></p><p><strong>About the Position: </strong>This role is a great opportunity for a people-focused HR Administrator who will support daily HR operations with a strong emphasis on benefits administration, payroll coordination, and employee support. The ideal candidate thrives in a collaborative environment, enjoys problem‑solving, and is motivated to continue growing their HR skill set. While experience with UKG Payroll is beneficial it is not necessary!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate open enrollment, new hire benefit enrollment, qualifying life events, and benefit terminations.</li><li>Serve as the first point of contact for employees regarding benefit plans (medical, dental, vision, FSA/HSA, disability, life insurance).</li><li>Maintain accurate benefits data within the HRIS and ensure compliance with internal processes.</li><li>Assist with biweekly payroll processing for all employees.</li><li>Verify and audit payroll data, including timecards, deductions, and employee changes.</li><li>Support payroll reporting, reconciliations, and year-end tasks as needed.</li><li>Maintain employee records, onboarding documents, and compliance files.</li><li>Provide administrative support across HR functions including leave management, employee relations coordination, and policy updates.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
<p>We are seeking an experienced Customer Service Representative to support a high‑volume repair intake environment within the medical device space (endoscopy, sports medicine, and related products). This role is fully remote and requires working Pacific Standard Time hours. The ideal candidate has prior experience in a phone and email queue, strong customer communication skills, and comfort working in a fast‑paced virtual or call‑center environment.</p><p>Key Responsibilities:</p><ul><li>Handle inbound and outbound calls through a round‑robin phone system (Genesis), supporting a high‑volume call queue with scheduled breaks for email work and personal time.</li><li>Serve as the first point of contact for repair intake requests, including endoscopy and sports medicine equipment.</li><li>Address customer inquiries, complaints, and repair‑related claims in a professional and efficient manner.</li><li>Provide support for sales‑related activities, including promotions, installations, and purchase order processing.</li><li>Accurately document customer interactions, repair requests, and case details in ServiceMax/Salesforce (SAP preferred).</li><li>Maintain compliance with consumer laws, internal procedures, and established service guidelines.</li><li>Collaborate with internal teams to improve customer experience based on feedback and service trends.</li><li>Monitor customer interactions to identify opportunities for process improvement and enhanced communication.</li><li>Support repair supervisors and customer care teams by ensuring consistent, high‑quality service delivery.</li></ul><p><br></p>
<p>We are looking for a motivated and detail-oriented <strong>Collections Specialist</strong> to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.</p>
<p>Tess Gilmore is looking for a team oriented lead <strong>Payroll Specialist</strong> for her client here in the Rochester area. As the Payroll Specialist you will be responsible for accurately processing high‑volume payroll for a large employee population while ensuring full compliance with federal, state, and local regulations. This role requires exceptional attention to detail, strong systems knowledge, and the ability to manage tight deadlines in a fast‑paced environment. The Payroll Specialist serves as a key resource for employees, managers, and internal partners regarding payroll policies, deductions, taxes, and system functionality.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process end‑to‑end payroll for a large workforce (typically 300–1,000+ employees), ensuring accuracy, timeliness, and compliance with payroll laws and organizational policies.</li><li>Verify and audit timesheets, hours worked, overtime, PTO, shift differentials, and pay adjustments prior to payroll submission.</li><li>Review payroll reports, reconcile discrepancies, and proactively resolve errors before finalizing payroll.</li><li>Administer employee changes including new hires, terminations, garnishments, benefits deductions, tax changes, wage adjustments, and direct deposit updates.</li><li>Maintain accurate payroll records and support internal/external audits as needed.</li><li>Serve as the primary contact for payroll inquiries, delivering prompt and professional service to employees and managers.</li><li>Partner with HR, Finance, and department leaders to ensure data accuracy and support organizational initiatives.</li><li>Prepare and distribute payroll‑related reports, including labor hours, costing, and variance analysis.</li><li>Ensure compliance with federal, state, and local wage/hour laws, payroll tax regulations, and company policies.</li><li>Assist with year‑end processes including W‑2 review, reporting, and reconciliation.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Fairport, New York on a contract basis. This role involves supporting daily office operations, ensuring smooth communication, and maintaining organized workflows. The ideal candidate is proactive, well-organized, and capable of multitasking in a dynamic environment.<br><br>Responsibilities:<br>• Provide administrative support to ensure efficient day-to-day office operations.<br>• Answer incoming calls professionally, directing inquiries to the appropriate team members.<br>• Maintain organized records and documentation for easy accessibility.<br>• Perform accurate data entry tasks, ensuring precision and attention to detail.<br>• Greet and assist visitors or clients, creating a welcoming office environment.<br>• Coordinate schedules and appointments to support team productivity.<br>• Assist in preparing reports, presentations, and other materials as needed.<br>• Manage office supplies and inventory to ensure availability.<br>• Handle correspondence and communication on behalf of the team.<br>• Support various administrative projects and tasks as required.
<p>Jenny Bour with Robert Half is working with a manufacturing company that is looking for a detail-oriented <strong>Accounts Receivable Specialist </strong>to join their finance team in Lancaster, New York. In this role Accounts Receivable Specialist role, you will manage key aspects of invoicing, accounts receivable functions, and customer account maintenance. As an Accounts Receivable Specialist, you will collaborate with various departments to ensure accurate financial records and provide essential support in monthly closing activities.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process invoices and oversee accounts receivable controls to ensure timely and accurate billing.</li><li>Enter credit memos and billing orders into the Manufacturing Pro system, ensuring accuracy and avoiding duplication.</li><li>Collaborate with the shipping manager and sales administrators to address invoicing and credit-related matters.</li><li>Maintain the daily invoice control log to track numbering and ensure records are up-to-date.</li><li>Set up new customer accounts in the Manufacturing Pro system following approval and established procedures.</li><li>Assist the Credit Analyst with financial tasks as needed.</li><li>Respond to customer requests for invoice copies promptly and professionally.</li><li>Apply cash payments and generate sales reports when necessary.</li><li>Work independently and communicate effectively with team members after completing training.</li></ul>
<p><strong>Schedule:</strong> 25–29 hours per week</p><p><strong>Location:</strong> On‑site in Victor, NY</p><p><strong>Experience Required:</strong> 6+ years in Human Resources</p><p><strong>Employment Type:</strong> Part‑Time, Direct Hire</p><p><br></p><p>Hannah Savage with Robert Half is seeking an experienced and highly motivated <strong>People Partner</strong> to support all facets of Human Resources for her client's Victor, NY location. This role is a hands‑on, all‑encompassing HR position responsible for building trusted relationships with employees and leaders while ensuring consistent, high‑quality HR service delivery.</p><p>This is an ideal opportunity for an HR professional who thrives in a dynamic environment, is comfortable owning a broad range of responsibilities, and enjoys being the go‑to resource for all things people‑related.</p><p><br></p><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today! </p>
We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a critical part in managing corporate collections, ensuring the resolution of returned bank items, and delivering high-quality customer service to both internal and external stakeholders. The ideal candidate will have a strong background in collections and customer service, with a proactive approach to risk mitigation and revenue recovery.<br><br>Responsibilities:<br>• Accurately resolve returned bank items in a timely manner, adhering to established policies and procedures.<br>• Provide exceptional customer service to internal teams and external clients, ensuring satisfaction while minimizing company risk.<br>• Educate clients and branches on resolution processes and recommend alternative service options when necessary.<br>• Develop and maintain knowledge of Paychex products and systems to make informed decisions regarding revenue.<br>• Research and address product and service issues, handling objections with mentorship support to recover lost revenue.<br>• Monitor and update daily payment reports and payroll hold reports to ensure accuracy and prevent penalties or service disruptions.<br>• Evaluate client accounts to determine approved services and implement measures to mitigate company risk.<br>• Maintain daily call quotas and comply with departmental policies and procedures.<br>• Participate in ongoing training sessions to enhance skills and remain compliant with regulatory standards.<br>• Ensure adherence to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Rochester, New York. The ideal candidate will excel at handling clerical tasks, managing communications, and maintaining organized office operations. This role is an excellent opportunity for someone who thrives in a fast-paced environment and values precision and efficiency.<br><br>Responsibilities:<br>• Respond to incoming calls promptly and professionally, ensuring inquiries are addressed or directed appropriately.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Manage daily administrative office functions, including scheduling and correspondence.<br>• Welcome and assist visitors while managing receptionist duties.<br>• Organize and maintain physical and digital filing systems for easy access and retrieval.<br>• Coordinate and communicate with team members to support office operations.<br>• Prepare and review documents for accuracy and completeness.<br>• Provide support for special projects and assignments as needed.<br>• Monitor office supplies and coordinate replenishment when necessary.
<p>We are looking for an experienced and detail-oriented Part-time Bookkeeper to join our team in Rochester, New York. In this role, you will play a key part in managing financial operations and ensuring the accuracy of accounting records. This position is roughly 20 hours a week with flexibility and a mostly on-site schedule, making it ideal for someone who thrives in an independent and adaptable work environment.</p><p><br></p><p>Responsibilities:</p><p>• Review and approve checks, ensuring proper documentation and accuracy.</p><p>• Handle all accounting tasks, including accounts payable and receivable.</p><p>• Generate monthly financial reports to provide insights into the organization's financial health.</p><p>• Process invoices and ensure timely payments to vendors.</p><p>• Collaborate with the payroll company to ensure payroll is processed accurately and on time.</p><p>• Oversee rent collection and maintain accurate records of payments.</p><p>• Prepare and present financial updates to relevant committees and stakeholders.</p><p>• Utilize church management software to maintain organized financial data.</p><p>• Assist with bank reconciliations to verify account balances and transactions.</p>
<p>Hannah Savage with Robert Half is seeking an experienced <strong>Lead Payroll Specialist</strong> to oversee high‑volume, multi‑entity payroll processing within a fast‑growing healthcare organization. This role is ideal for someone who thrives in a dynamic, collaborative, and “go with the flow” environment while maintaining exceptional accuracy and service. As a key member of our payroll team, you’ll serve as a subject‑matter resource, help streamline processes, and support continued growth.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead end‑to‑end payroll processing for multiple entities on a biweekly/weekly basis.</li><li>Review and validate payroll data for accuracy, compliance, and timeliness.</li><li>Serve as a point of escalation for complex payroll questions, discrepancies, and audits.</li><li>Partner with HR, Finance, and department leaders to ensure smooth payroll operations across the organization.</li><li>Maintain employee records, compensation changes, deductions, and adjustments.</li><li>Assist with year‑end activities including W‑2s and reconciliation.</li><li>Identify opportunities to enhance payroll workflows and contribute to process improvements.</li><li>Support onboarding and training of payroll team members as needed.</li></ul><p>For immediate and confidential consideration apply today, or contact Hannah Savage with Robert Half's Rochester, NY branch today!</p>
We are looking for an A/R Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a vital part in ensuring the accurate and timely resolution of outstanding invoices while delivering exceptional customer service to both internal and external stakeholders. This position requires a proactive approach to mitigating financial risks and addressing billing disputes with attention to detail.<br><br>Responsibilities:<br>• Resolve past-due invoices promptly and accurately to minimize financial risks.<br>• Provide excellent customer service to both internal and external clients, ensuring effective communication and dispute resolution.<br>• Educate clients, partners, and internal teams on resolution processes and billing procedures.<br>• Utilize available systems and resources to address disputes and recover owed revenue.<br>• Maintain compliance with established departmental policies and procedures.<br>• Participate in ongoing training to continually enhance skills and knowledge.<br>• Develop and maintain a working knowledge of company products and services, including payroll, human resources, and acquired portfolios.<br>• Balance service delivery with effective collection strategies to protect company interests.<br>• Collaborate with external partners and departments to streamline recovery processes.<br>• Apply strong organizational skills to manage workload and meet resolution deadlines.
We are looking for an experienced Accounts Payable Clerk to join our team in Rochester, New York. In this Contract to permanent role, you will play a key part in ensuring the efficient management of financial transactions and maintaining accurate records. This position is ideal for someone with strong attention to detail, organizational skills, and a commitment to accuracy.<br><br>Responsibilities:<br>• Process and manage a high volume of invoices, ensuring accuracy and timely payment.<br>• Perform account reconciliations to verify ledger accuracy and resolve discrepancies.<br>• Handle check runs and prepare payments in compliance with company policies.<br>• Code invoices accurately and ensure proper allocation to accounts.<br>• Maintain and update financial records through precise data entry.<br>• Collaborate with vendors and internal teams to address invoice-related issues.<br>• Utilize accounting software such as QuickBooks, SAP, Oracle, and QuickBooks Online.<br>• Generate reports and provide analysis related to accounts payable activities.<br>• Ensure compliance with financial regulations and company procedures.
<p>We are seeking an experienced and highly organized <strong>Full Charge Bookkeeper</strong> to manage the full cycle of accounting duties for our business. This position is responsible for handling everything from accounts payable and receivable to payroll, general ledger management, bank reconciliations, and financial reporting. The ideal candidate will have strong accounting knowledge, excellent attention to detail, and the ability to work independently.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team on a contract basis in Rochester, New York. In this role, you will be responsible for accurately inputting and managing data while ensuring the integrity and confidentiality of information. This position is ideal for someone who thrives in a fast-paced environment and has a keen eye for precision.<br><br>Responsibilities:<br>• Enter data into systems with high accuracy and efficiency.<br>• Verify the completeness and correctness of information before submission.<br>• Maintain organized records and files to support data management.<br>• Collaborate with team members to ensure timely completion of tasks.<br>• Handle sensitive information with discretion and confidentiality.<br>• Perform regular quality checks to identify and correct errors.<br>• Utilize computer systems and software to streamline data processing.<br>• Follow established procedures to ensure data integrity and compliance.<br>• Provide support for additional administrative tasks as needed.
<p>Handle month‑end tasks: journal entries, account reconciliations, and financial reporting</p><p>Assist with AP/AR, general ledger maintenance, and variance analysis</p><p>Support audits, budgeting, and day‑to‑day accounting projects</p><p>Work cross‑functionally with finance and operations teams</p>
<p>Tess Gilmore is looking for an Accounts Payable and Receivable Specialist to join her clients ever growing team here in Rochester, NY. The Accounts Payable & Receivable Specialist plays a key role in ensuring accurate, timely, and efficient financial transactions across the organization. This position is responsible for managing the full-cycle AP and AR processes—including invoice processing, vendor management, payment runs, cash application, collections follow-up, and account reconciliation. The ideal candidate is detail-oriented, deadline-driven, and comfortable working in a fast-paced environment with a high degree of accuracy.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounts Payable</strong></p><ul><li>Process high-volume invoices, ensuring accuracy, proper coding, and adherence to company policies.</li><li>Match purchase orders, packing slips, and invoices (2-way or 3-way match).</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner.</li><li>Prepare weekly payment runs (checks, ACH, wire transfers).</li><li>Maintain vendor records, including W‑9s and banking details.</li><li>Assist with month-end closing tasks, including AP accruals.</li><li>Communicate with internal departments to clarify approvals, coding, and missing documentation.</li></ul><p><strong>Accounts Receivable</strong></p><ul><li>Generate customer invoices and credit memos in accordance with contract terms or project milestones.</li><li>Apply cash receipts accurately and promptly to customer accounts.</li><li>Monitor outstanding receivables and follow up on past-due accounts.</li><li>Investigate and resolve customer billing issues or discrepancies.</li><li>Prepare aging reports and provide status updates to management.</li><li>Assist with AR-related month-end activities, including reconciliations and reporting.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
We are looking for an Accounts Receivable Operations Specialist I (Tier II) to join our team in Rochester, New York. In this role, you will handle a variety of accounting tasks that require attention to detail and a commitment to quality. This is a long-term contract position offering the opportunity to contribute to financial operations while enhancing your skills in a collaborative environment.<br><br>Responsibilities:<br>• Enter and verify financial data in accounting systems to ensure accurate sub-ledger entries are reflected in the general ledger.<br>• Conduct research and reconciliation of financial records to maintain compliance and meet quality standards.<br>• Prepare detailed reports for supervisors and other stakeholders to confirm data accuracy and adherence to policies.<br>• Participate in monthly team meetings, contributing to discussions and presenting on relevant topics as needed.<br>• Validate financial transactions for completeness and compliance with established controls and policies.<br>• Provide training for new employees and cross-train team members on operational tasks to maintain consistent technical proficiency.<br>• Review and update departmental procedures, suggesting improvements to enhance accuracy and efficiency.<br>• Ensure compliance with Sarbanes-Oxley regulations and internal policies during all financial processes.<br>• Collaborate with team members to maintain alignment with organizational goals and operational standards.
<p>We are seeking an organized and detail-oriented <strong>Billing Clerk</strong> to join our team. This role is responsible for preparing and issuing invoices, verifying billing data, maintaining accurate records, and assisting with general accounting tasks. The ideal candidate will have strong attention to detail, excellent communication skills, and basic accounting knowledge.</p>
