<p>Join our dynamic and growing Managed IT Services Provider as a Level 3 IT Helpdesk Engineer. We are looking for a highly skilled technical leader to serve as the final escalation point for complex technical issues across diverse client environments. This in-person position is ideal for senior engineers who thrive in high-accountability, hands-on MSP settings.</p><p>Key Responsibilities:</p><ul><li>Act as the top-level escalation for complex production issues.</li><li>Diagnose and resolve advanced problems in infrastructure, cloud, identity, and applications.</li><li>Lead root cause analysis and implement long-term remediation solutions.</li><li>Design, implement, and maintain enterprise-grade IT solutions.</li><li>Take ownership of complex technical projects for both clients and internal teams.</li><li>Ensure seamless transition of new services and solutions into support.</li><li>Mentor and support Level 1 and Level 2 engineers.</li><li>Maintain thorough documentation and uphold technical standards.</li></ul><p>Technical Focus Areas:</p><ul><li>Administer and support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).</li><li>Manage Windows Server and Windows OS environments.</li><li>Troubleshoot and manage VMware vSphere/vCenter systems.</li><li>Design and support Azure and hybrid cloud environments, including Azure Virtual Desktop (WVD), FSLogix, and multi-session Windows.</li><li>Implement and maintain SAML SSO, MFA, and cloud identity solutions.</li><li>Lead endpoint management with Microsoft Intune / Endpoint Manager and deploy Windows Autopilot.</li><li>Automate processes using PowerShell scripting.</li></ul><p><br></p>
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills.<br><br>Responsibilities:<br>• Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues.<br>• Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution.<br>• Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges.<br>• Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns.<br>• Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance.<br>• Escalate complex technical issues following established procedures to ensure swift resolution.<br>• Maintain detailed and accurate documentation of support activities and ticket updates.<br>• Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
<p><strong><u>Customer Service & Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service & Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
We are looking for a skilled Executive Support specialist to deliver exceptional technical assistance to senior leadership and organizational users in Hoboken, New Jersey. This role requires a proactive and customer-focused individual who can manage technology environments, troubleshoot issues, and provide seamless support during high-profile events. The ideal candidate will combine technical expertise with strong communication skills to ensure a reliable and efficient user experience.<br><br>Responsibilities:<br>• Provide personalized technical support to executives and senior leaders, both on-site and remotely.<br>• Assist during critical events such as leadership meetings, presentations, and town halls by ensuring all technology functions smoothly.<br>• Manage and maintain executive devices, including laptops, mobile phones, conferencing systems, and collaboration tools.<br>• Respond promptly to urgent technical issues, ensuring quick resolution and a high standard of service.<br>• Analyze recurring problems and propose long-term solutions to enhance user experience.<br>• Handle confidential data and workflows with discretion and integrity.<br>• Act as a bridge between IT and business units to foster strong relationships and trust.<br>• Collaborate with other IT teams to address complex technical challenges.<br>• Support and configure hardware, software, networking, and collaboration tools such as Microsoft Teams and Zoom.<br>• Maintain accurate documentation of issues and align with service management protocols.
<p>We are looking for an experienced hands-on IT Manager to oversee and enhance our company's technology operations in Fairfield County, Connecticut. This role requires a dynamic leader who can manage IT infrastructure and drive innovative solutions to meet business goals. The ideal candidate will have a strong technical background, proven leadership skills, and a commitment to optimizing IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily IT operations to ensure optimal performance and reliability of systems and networks.</p><p>• Supervise and guide a team of IT professionals, fostering growth and accountability.</p><p>• Design and implement IT policies and procedures that align with organizational objectives.</p><p>• Lead cybersecurity initiatives, ensuring compliance with regulations and mitigating risks.</p><p>• Manage backup and recovery processes to maintain data integrity and business continuity.</p><p>• Coordinate vendor relationships, including contract management and service-level agreements.</p><p>• Plan and execute IT projects such as system upgrades, technology migrations, and implementations.</p><p>• Monitor IT performance metrics and report key findings to stakeholders.</p><p>• Ensure the company’s IT infrastructure remains scalable, secure, and efficient.</p><p>• Advocate for innovative technologies to enhance business processes and outcomes.</p>
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this long-term contract position, you will play a vital role in providing exceptional IT support to ensure smooth operations for local and remote workstations. This is an onsite role requiring your presence five days a week.<br><br>Responsibilities:<br>• Deliver prompt and efficient IT support to address technical issues and minimize disruption.<br>• Manage and respond to incoming support tickets through the Service Desk system.<br>• Prioritize and resolve tickets systematically, ensuring urgent matters are handled first.<br>• Adjust configurations, utilities, and software settings for both local and remote systems.<br>• Maintain clear and detailed documentation of IT processes and resolution methods.<br>• Collaborate on special projects to enhance IT services and infrastructure.
We are looking for an experienced Technical Operations Director to lead and optimize our managed services delivery organization in New York, New York. In this senior leadership role, you will oversee technical teams, service operations, and client support functions, ensuring operational excellence and exceptional service quality. This position requires a strategic mindset and a commitment to developing scalable processes that support organizational growth while exceeding client expectations.<br><br>Responsibilities:<br>• Lead and mentor teams across Service Desk, Field Engineering, Systems Engineering, and Project Delivery to ensure operational excellence.<br>• Manage end-to-end performance metrics, including service quality, escalation processes, and client satisfaction.<br>• Develop and implement scalable policies, procedures, and documentation to maintain high-quality service delivery.<br>• Oversee daily service operations, ensuring prompt responses and resolutions for client environments.<br>• Serve as an escalation point for key clients, fostering strong relationships and ensuring effective communication.<br>• Collaborate with Account Management teams to support strategic planning, QBRs, and client technology roadmaps.<br>• Ensure proper management of cloud, on-premise, and hybrid infrastructures, including Microsoft 365, Azure, networking, and security solutions.<br>• Lead the evaluation and deployment of new technologies to enhance operational efficiency and service capabilities.<br>• Drive operational improvements through automation, standardization, and alignment with industry best practices.<br>• Oversee compliance with security standards, risk management protocols, and regulatory requirements.
• Manage reception area, greet guests and customers <br>• Manage Conference room schedule with clients and internal team members<br>• Monitor and order office and kitchen supplies <br>• Ensure kitchen is kept organized and stocked <br>• Make sure the cleaning crew cleans kitchen on schedule <br>• Send biweekly reminders to staff about kitchen cleaning.<br>• Ensure bathrooms are kept clean and stocked. <br>• Assist the Project manager on tasks needed to complete projects. <br>• Assist the Finance Dept for purchasing supplies, tracking orders, and managing warehouse consumable supplies. <br>• Provide general support to CEO and upper management, project work, events, etc. <br>• Coordinate catering for guests and customers <br>• Monitor camera surveillance at front entrance of building and provide access as applicable <br>• Other duties or tasks as assigned by the Company as needed
<p>Our client in the Westchester, NY area has an opening for an Accounting Manager with a strong background in Accounts Payable and Concur. </p><p>Main responsibilities will be: </p><p>-Drive the continuous improvement of the AP department by leveraging Concur and other programs to automate workflows and enhance reporting.</p><p>-Partner with the operations team to resolving complex vendor/internal issues </p><p>-Reinforce accounting policies and procedures and compliance functions. o</p><p>-Oversee international tax withholdings and act as the subject matter expert for 1099 and 1042 filings.</p><p>-Manage Sales and Use tax filings across New York, Florida, and California, ensuring the organization stays ahead of changing regulations.</p><p>-Support annual audit, as needed and manage other tax audits if they arise. </p><p>-Oversee month-end reconciliations and provide support for accruals and general ledger functions.</p><p>-Manage wire releases and credit card program adherence to ensure strict segregation of duties.</p><p><br></p><p>If you are interested in this Accounting Manager opening, please email your resume in Word format to joseph.colagiacomo@roberthalf with the subject line: "Accounting Manager"</p>
We are looking for a highly organized and proactive Office Manager to join our team in New York, New York. This is a Contract to permanent position, offering an excellent opportunity for long-term career growth. The role involves managing the daily operations of a detail-oriented office environment while maintaining a welcoming and efficient atmosphere for staff and visitors.<br><br>Responsibilities:<br>• Oversee all aspects of office management, including facility maintenance, vendor coordination, supply inventory, and delivery management.<br>• Welcome visitors and manage front desk reception duties, ensuring the office maintains a detail-oriented and clean appearance.<br>• Organize and coordinate catering services, including ordering and setup for meetings and events.<br>• Collaborate with building security to manage ID badges and visitor registration systems.<br>• Ensure seamless office access by managing visitor check-ins and maintaining security protocols.<br>• Utilize Microsoft Office Suite and Teams to support administrative tasks and communication needs.<br>• Build strong relationships with vendors and staff to maintain smooth office operations.<br>• Monitor and address office supply needs by placing timely orders and keeping inventory stocked.<br>• Provide exceptional customer service to visitors and senior leaders, including C-suite executives.<br>• Facilitate accounts payable processes related to office expenses.
<p>We are looking for a dedicated Customer Service Representative to join our team in Norwalk, Connecticut. This is a long-term contract position, offering an excellent opportunity to enhance your customer service skills while contributing to a dynamic team environment. The ideal candidate will be responsible for handling customer inquiries, managing orders, and providing exceptional support to ensure client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries and provide accurate information regarding products and services.</p><p>• Process and manage customer orders efficiently, ensuring all details are accurately recorded.</p><p>• Handle both inbound and outbound calls to address customer needs and resolve issues effectively.</p><p>• Collaborate with internal teams to ensure timely delivery of customer orders and resolve any logistical challenges.</p><p>• Maintain detailed records of customer interactions, transactions, and feedback for future reference.</p><p>• Provide solutions to customer concerns, demonstrating professionalism and empathy.</p><p>• Continuously stay informed about company products and services to offer up-to-date information to clients.</p><p>• Assist with administrative tasks related to customer support and order management.</p><p>• Identify areas for process improvement to enhance customer satisfaction.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p><strong>Job Title:</strong> Senior Customer Service Specialist</p><p><strong>Location:</strong> Meriden, CT (Onsite – local candidates only)</p><p><strong>Employment Type:</strong> Full-Time, Permanent</p><p><strong>Salary:</strong> Up to $70,000 annually</p><p><br></p><p>Our client has partnered exclusively with Robert Half in search of a Senior Customer Service Specialist with manufacturing industry experience to join a growing team local to Meriden, CT. This is a full-time, onsite role supporting customer accounts from order placement through fulfillment. The ideal candidate brings strong tenure, attention to detail, and confidence working with pricing, orders, and customer communication in a fast-paced manufacturing environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned customer accounts</li><li>Process and track customer orders from entry through delivery</li><li>Manage pricing, quotes, and order adjustments accurately and efficiently</li><li>Coordinate with internal teams (production, planning, logistics, sales) to ensure timely fulfillment</li><li>Monitor order status and proactively communicate updates, delays, or changes to customers</li><li>Maintain accurate records within ERP/order management systems</li><li>Support account management tasks and build long-term customer relationships</li><li>Resolve customer issues professionally and efficiently</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years of steady experience</strong> in a customer service or order management role</li><li>Prior experience in a <strong>manufacturing environment required</strong></li><li>Proven experience with pricing and order processing</li><li>Strong customer communication and relationship management skills</li><li>High attention to detail and ability to manage multiple priorities</li><li>Comfortable working onsite in a fast-paced, team-oriented setting</li><li>Proficiency with ERP systems and Microsoft Office (Excel preferred)</li></ul><p><br></p><p>Interested and qualified candidates should apply by emailing their resume to:</p><p><strong>daniele.zavarella@roberthalf com</strong></p>
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure seamless operation of computer systems and networks for employees and teams. Your expertise will help resolve technical issues, maintain hardware and software functionality, and optimize user experiences.<br><br>Responsibilities:<br>• Provide technical assistance for Windows and Mac OS platforms, ensuring smooth operation and troubleshooting system issues.<br>• Manage user accounts in Active Directory and Azure AD, overseeing access control and permissions.<br>• Resolve hardware and software problems, including desktop imaging and computer reboots.<br>• Troubleshoot network connectivity issues across LAN/WAN environments.<br>• Utilize ServiceNow or similar ticketing systems to track and resolve IT support requests.<br>• Assist with setup and management of conference rooms, including video and audio equipment.<br>• Support Office 365 applications, ensuring their functionality and integration.<br>• Collaborate with teams to diagnose and resolve issues with routers and switches.<br>• Maintain and update desktop hardware to meet organizational standards.<br>• Provide guidance and training to users on system functionalities and best practices.
<p>Our client in the Westchester County, NY area has an opening for a Trade Compliance Manager to lead and optimize trade compliance operations within the organization. This is a Consulting to Potential Full-Time position that offers an excellent opportunity to design and manage comprehensive compliance frameworks. The ideal candidate will bring a deep understanding of U.S. import regulations and demonstrate exceptional leadership and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement an effective import compliance program tailored to organizational needs, including updating manuals, procedures, and internal controls.</p><p>• Monitor and ensure adherence to trade regulations, including accurate classification, valuation, and country of origin determination for imported goods.</p><p>• Manage import documentation processes, including commercial invoices, packing lists, and customs entries, ensuring proper recordkeeping practices.</p><p>• Provide training and guidance to procurement, logistics, and finance teams to foster a culture of compliance across departments.</p><p>• Conduct audits and risk assessments to identify potential compliance issues and implement corrective actions.</p><p>• Collaborate with and oversee customs brokers and freight forwarders to ensure third-party compliance with company standards.</p><p>• Stay informed about changes in trade regulations and communicate updates to relevant stakeholders.</p><p>• Drive continuous improvement initiatives to enhance compliance processes and mitigate risks.</p><p>• Evaluate and manage relationships with external vendors to ensure alignment with organizational compliance requirements.</p><p>• Support regulated industry operations through adherence to global trade policies.</p><p><br></p><p>If you are interested in this Trade Compliance Manager opening, please email your resume in a Word format to joseph.colagiacomo@roberthalf with the subject line: "Trade Compliance Manager"</p>
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
<p><strong>Position Overview:</strong></p><p>The Operational Support Technician provides daily technical support to end-users across the organization, ensuring the reliability and security of a range of devices and systems, including computers, mobile devices, access controls, security infrastructure, and audiovisual equipment. This is a hands-on role that emphasizes both technical expertise and a strong commitment to customer service.</p>
<p><strong>Director of Accounting and Reporting </strong></p><p><br></p><p><strong>Director of Accounting and Reporting to $220,000 plus bonus and incredible benefits</strong></p><p><strong>WHY: High retention and collaborative culture! </strong></p><p><strong>HYBRID work schedule: Work 2 days a week from home</strong></p><p><strong>RECRUITER CONTACT: Duane.Sauer@Roberthalf com</strong></p><p><br></p><p>Director of Accounting and Reporting</p><p><br></p><p>REFERENCE DS0013379676</p><p><br></p><p>Well known health systems organization is in need of a Director of Accounting and Reporting. This diverse healthcare organization continues to grow. </p><p><br></p><p>With 4 direct reports the Director of Accountant and Reporting is responsible internal and external reporting and analysis of financial results of all line of business, oversight of month end close, audit compliance and liaison with external CPA firm, and budget preparation and analysis. </p><p><br></p><p>Minimum requirements include a BS in Accounting, a CPA, nonprofit or healthcare provider accounting and reporting experience, experience overseeing a team, strong GAAP accounting and reporting and someone who is hands on. The organization will also consider candidates coming out of public accounting with strong healthcare experience. </p><p><br></p><p>Base salary range of $190,000 - $220,000 DOE plus bonus and incredible benefit and PTO. </p><p><br></p><p>If you meet the minimum requirements and want to learn more about this opportunity, email your resume as a word document to Duane E. Sauer, CPA at Duane.Sauer@Roberthalf com or reach out to him on LinkedIn and reference DS0013379676</p><p><br></p><p>Do not “Apply” </p><p><br></p><p>For quicker consideration please email Duane directly at Duane.Sauer@RobertHalf com vs. “applying” or contact him via LinkedIn. </p><p><br></p><p>Email duane.sauer@roberthalf com</p><p><br></p><p>Duane Sauer</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Lyndhurst, New Jersey. In this Contract to permanent position, you will play a vital role in managing daily administrative tasks while serving as the first point of contact at the front desk. This is an excellent opportunity to contribute to a collaborative office environment and showcase your organizational skills.<br><br>Responsibilities:<br>• Greet visitors and clients professionally, ensuring a welcoming front desk environment.<br>• Manage incoming calls, directing them appropriately and providing assistance as needed.<br>• Perform general administrative tasks such as scheduling, filing, and document organization.<br>• Handle data entry tasks with accuracy and efficiency.<br>• Collaborate with team members to support office operations and contribute to a productive work environment.<br>• Utilize Microsoft Office tools, including SharePoint, to manage and share documents effectively.<br>• Maintain office supplies and ensure the workspace remains organized.<br>• Provide receptionist duties, including managing mail and deliveries.<br>• Assist with special projects and tasks assigned by management.
<p>We are looking for a skilled Receptionist to join our team in New York, NY. In this Contract position, you will serve as the first point of contact, ensuring smooth day-to-day office operations and providing exceptional support to clients and colleagues. This role requires attention to detail and the ability to handle confidential information with care.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors and directing them to the appropriate departments.</p><p>• Operate multi-line phone systems to answer, transfer, and route calls efficiently.</p><p>• Sort and distribute incoming mail, packages, and deliveries to ensure timely processing.</p><p>• Maintain and safeguard sensitive documents, ensuring confidentiality at all times.</p><p>• Communicate effectively with managers and clients to address job-related concerns or deadlines.</p><p>• Assist with various administrative tasks and projects as assigned by the team.</p><p>• Monitor and maintain the reception area to uphold a well-organized and welcoming environment.</p><p>• Coordinate with internal teams to ensure seamless office service operations.</p><p>• Provide support for office services in legal, banking, or corporate environments, as needed.</p>
<p>Job Posting: Claims Adjuster – Remote</p><p>Join our team to support a leading pet insurance organization as a Claims Adjuster. This is a fully remote role offering the opportunity to help pet parents by efficiently managing, adjudicating, and finalizing insurance claims. We are looking for detail-oriented individuals who value accuracy, organization, and clear communication.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Adjudicate insurance claims in a timely and compliant manner, adhering to standard operating procedures.</li><li>Consistently meet or exceed daily claims targets.</li><li>Provide guidance, oversight, and final approval authority to non-licensed claims processors (GenPact, AdStrat, or Healthy Paws).</li><li>Maintain active adjuster licenses as required by state and municipal regulations.</li><li>Identify and recommend process improvements to enhance the claims workflow.</li><li>Ensure all claims are processed according to compliance and quality standards.</li></ul><p><br></p>
We are looking for an organized and proactive Workplace Coordinator to join our team in New York, New York. In this long-term contract position, you will play a vital role in ensuring the smooth operation of daily office functions, inventory management, and employee engagement. This role offers an excellent opportunity to contribute to a dynamic environment while supporting various workplace initiatives.<br><br>Responsibilities:<br>• Oversee inventory management for office supplies, kitchen items, IT equipment, and company merchandise, including conducting regular checks and restocking as needed.<br>• Place orders for necessary items and track deliveries to maintain adequate stock levels.<br>• Receive, sort, and distribute incoming mail and deliveries to ensure efficient handling.<br>• Maintain the cleanliness and organization of communal office areas, including the kitchen and pantry zones.<br>• Assist with onboarding new employees by coordinating desk setups and IT-related logistics.<br>• Greet visitors and manage the check-in process using company tools to ensure a detail-oriented experience.<br>• Support company events such as team-building activities, happy hours, and quarterly gatherings by assisting with planning and logistics.<br>• Conduct employee satisfaction surveys and collaborate with vendors to address office needs.<br>• Take on special projects and ad hoc tasks as required, with the potential for expanded responsibilities.<br>• Perform occasional heavy lifting tasks, up to 50 lbs., to support office operations.
<p>We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This is a contract-to-permanent position offering part-time hours, ideal for individuals seeking a dynamic, fast-paced environment. The ideal candidate also has the ability to speak both English and Spanish fluently. </p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls efficiently with attention to detail.</p><p>• Collaborate with customers, primarily business-to-business, to resolve inquiries and provide updates.</p><p>• Process credits and create special orders as needed.</p><p>• Maintain accurate records in the internal system and ensure all information is up-to-date.</p><p>• Escalate complex issues to the appropriate department or supervisor.</p><p>• Assist with dispatching tasks to ensure timely deliveries and operations.</p><p>• Participate in on-site training to develop system navigation skills and role-specific expertise.</p><p>• Communicate effectively with team members and customers to foster positive relationships.</p><p>• Adapt to a rotating schedule and demonstrate flexibility in work hours.</p>
<p>We are looking for an experienced Systems Engineer to oversee and maintain a complex Linux server environment in New Haven, Connecticut. This role involves ensuring the reliability and performance of IT infrastructure supporting engineering courses and research activities. </p><p><br></p><p>Responsibilities:</p><p>• Administer and manage a multi-node Linux server environment, ensuring its seamless operation.</p><p>• Diagnose and resolve advanced technical issues related to Linux servers and workstations, including automation and configuration management using Ansible.</p><p>• Monitor and maintain the performance of a small data center, ensuring uninterrupted service for research and educational activities.</p><p>• Provide expert support for Linux systems, focusing on performance optimization, security enhancements, and system monitoring.</p><p>• Develop, document, and implement workflows, procedures, and technical standards to uphold operational excellence.</p><p>• Collaborate with faculty and researchers to understand and fulfill specific computing requirements.</p><p>• Configure and support IT infrastructure, ensuring compliance with established standards and objectives.</p><p>• Analyze performance metrics and provide actionable insights to improve system efficiency.</p><p>• Implement secure IT solutions and ensure their reliable integration into existing infrastructure.</p><p>• Act as a technical liaison, fostering collaboration with internal and external stakeholders.</p>
<p>We are looking for a detail-oriented Administrative Assistan/ Receptionist to join our team in New York, New York. This contract-to-permanent position offers a unique opportunity to work in a dynamic legal environment, supporting daily operations and ensuring smooth client interactions. The ideal candidate will have strong organizational and communication skills, with prior experience in a law firm setting.</p><p><br></p><p>Responsibilities:</p><p>• Manage a multi-line phone system by answering and directing calls promptly and courteously.</p><p>• Provide exceptional customer service to clients and visitors, ensuring a welcoming atmosphere.</p><p>• Perform accurate data entry tasks to maintain and update records.</p><p>• Coordinate email correspondence, responding to inquiries and forwarding messages as required.</p><p>• Organize files and documents systematically to ensure easy accessibility.</p><p>• Schedule appointments and maintain calendars efficiently.</p><p>• Utilize Microsoft Office applications, including Word, Excel, and Outlook, for daily tasks.</p><p>• Assist with general administrative duties to support the team and office operations.</p><p>• Handle sensitive information with discretion and confidentiality.</p>
We are looking for a dedicated Systems Engineer to manage and maintain a multi-node Linux server environment, supporting instructional and research activities. This role involves ensuring the reliability and performance of IT infrastructure, providing technical expertise for Linux systems, and collaborating with stakeholders to meet specialized computing needs. The ideal candidate will play a key role in optimizing and securing IT solutions while documenting workflows and procedures to uphold operational excellence.<br><br>Responsibilities:<br>• Administer and maintain a multi-node Linux server environment, including associated workstations used for teaching and research.<br>• Troubleshoot and resolve complex Linux server and workstation issues, utilizing tools like Ansible for automation and configuration management.<br>• Oversee the operation of a small data center, ensuring uninterrupted support for engineering courses and research activities.<br>• Perform system performance tuning, security hardening, and monitoring to ensure optimal operation and reliability.<br>• Implement and document workflows, procedures, and technical standards to enhance system continuity and reliability.<br>• Collaborate with faculty, researchers, and technical staff to address specialized computing requirements.<br>• Build, configure, and document IT infrastructure to align with best practices and service level objectives.<br>• Monitor and analyze performance metrics, identifying areas for improvement and ensuring system efficiency.<br>• Serve as a technical liaison, providing support and maintaining communication with internal and external stakeholders.<br>• Develop and implement robust and secure IT solutions tailored to the needs of the organization.
