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45 results for Product Marketing Manager in Red Bank, NJ

Recruiter Advanced (>6 years)
  • Jersey City, NJ
  • onsite
  • Temporary
  • 33.25 - 35.00 USD / Hourly
  • <ul><li><strong>Position: Full Cycle TECHNICAL/AI Recruiter Advanced- CONTRACT ROLE</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Hourly Pay: $30-$32/per hour</strong></li></ul><p><strong>Job Description: </strong></p><ul><li>Manage the full recruiting process and develop strategies.</li><li>Guide hiring managers on recruitment policies.</li><li>Source and present candidates refine strategies based on feedback.</li><li>Collaborate with senior management and HR to anticipate needs.</li><li>Share innovative solutions to streamline processes.</li><li>Understand recruiting needs and manage expectations.</li><li>Ensure positive candidate experiences and communicate effectively.</li><li>Educate candidates on career growth and benefits.</li><li>Discuss compensation expectations to close offers.</li><li>Provide market data to support client needs.</li><li>Utilize applicant tracking systems effectively.</li></ul>
  • 2025-09-12T21:58:44Z
Marketing Analyst
  • New York, NY
  • remote
  • Temporary
  • 61.75 - 71.50 USD / Hourly
  • We are looking for a skilled Marketing Analyst to join our team in New York, New York. In this long-term contract role, you will play a pivotal part in shaping data-driven strategies to enhance marketing initiatives across the customer lifecycle. This position offers an exciting opportunity to collaborate with diverse teams and leverage advanced analytics tools to drive impactful results.<br><br>Responsibilities:<br>• Analyze current reporting frameworks to understand the requirements of various teams within the Marketing and Global Servicing organization.<br>• Develop an in-depth understanding of Google Analytics configurations and campaign reporting tools used to assess channel and campaign effectiveness.<br>• Map out customer journeys across the organization's website, mobile platforms, and mobile app to identify key insights.<br>• Collaborate with departments such as Digital Marketing, Brand and Communications, Loyalty, Regional Marketing, and Business Analytics to refine reporting needs and requirements.<br>• Partner with the digital product development team to lead the analytics workstream for a website redesign project.<br>• Execute initiatives aligned with the Marketing Data Vision Road Map to address immediate and long-term business needs.<br>• Provide strategic marketing insights based on data analysis to support customer acquisition, retention, engagement, and advocacy efforts.<br>• Define analytics tagging requirements for new website features, user flows, and customer segments.<br>• Assess current reporting tools, processes, and data sources to identify opportunities for improvement and future investments.
  • 2025-09-05T15:09:02Z
Retail Media Specialist
  • Neptune City, NJ
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • The ideal candidate has direct hands-on-keyboard experience, ideally in an agency or in-house brand setting, managing and optimizing Sponsored Ads campaigns across a complex portfolio of brands and product categories. Amazon advertising experience is a must, additional platforms (Walmart, Chewy) are a plus. This person is highly analytical, comfortable with ambiguity, and well-versed in e-commerce and retail media trends (Amazon specifically). They are collaborative, autonomous, organized, detail-oriented, and intellectually curious.<br><br>This position is based out of our Neptune City, NJ facility 5x a week.<br><br>MEASURES OF SUCCESS:<br>• Support the Retail Media Manager in the tactical execution of Sponsored Ads campaigns (Sponsored Products, Sponsored Brands, Sponsored Video, Sponsored Display) on Amazon, Walmart, and Chewy.<br>• Support hands-on keyboard campaign setup, management, optimizations, and reporting.<br>• Develop and collaborate on keywords, targeting, and overall campaign strategy.<br>• Manage continuous improvement of campaign performance and track against a robust set of KPIs (ROAS, CPC, CTR, NTB, Sales, ROI, Share of Voice)<br>• Create actionable insights and recommendations in conjunction with the Retail Media Manager.<br>• Oversee campaign budget pacing and assist the Retail Media Manager in budget tracking.<br>• Collaborate with Digital Marketing and Creative to create impactful imagery and video content to use in ad campaigns.<br>• Collaborate with vendor and marketplace sales leads to align campaign coverage with inventory changes and promotions/key tentpole events.<br>• Work cross-functionally with Inventory Planning, Creative, Content, PIM Team, Sales, Brand Marketing, and Digicomm.<br><br>IDEAL CANDIDATE ATTRIBUTES:<br>• 4-year college degree or equivalent experience in marketing, business, analytics, or related field.<br>• 2+ years of hands-on experience managing and optimizing Amazon Sponsored Ads campaigns for multiple brands and/or clients simultaneously. Experience with Amazon DSP, Walmart Connect, Chewy, Criteo, Citrus Ad, Instacart Ads, and other ad platforms is a plus. Experience managing Amazon Sponsored Ads campaigns in a hybrid 1P/3P business, a big plus.<br>• Preferred experience with retail media campaign management/reporting tools such as Pacvue, Skai, Perpetua, CommerceIQ, and Teikametrics, as well as marketplace insights platforms like Helium 10, Jungle Scout, Profitero, Stackline, etc.<br>• Strong analytical skillset, proven ability to analyze and interpret data, prepare and present reporting, and communicate results, insights, and recommendations.<br>• Experience in Microsoft Office is required (Word, Excel, PowerPoint).<br>• Certifications for Amazon Advertising (Foundations, Sponsored Ads, Optimization, Video Ads) and Walmart Connect (Retail Media) are preferred. Other platforms (ex: Criteo) are a plus.<br>• Strong understanding of the E-Commerce and Retail Media landscape along with available technology and tools.<br>• Ability to manage multiple projects simultaneously, meet deadlines, and collaborate cross-functionally in a highly matrixed and fast-paced environment.<br>• Intellectual curiosity and thirst for innovation and success.<br>• Highly analytical, organized, proactive, and has a positive attitude.
  • 2025-09-16T16:04:24Z
Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
  • 2025-09-04T14:23:55Z
Accounting Manager
  • Jersey City, NJ
  • onsite
  • Permanent
  • 120000.00 - 125000.00 USD / Yearly
  • <p>We are looking for an experienced Accounting Manager to join our client in Jersey City, New Jersey. Ideal candidate will be out of a Consumer Products company. This role is ideal for a driven individual who thrives in fast-paced environments and has a passion for managing financial operations and contributing to organizational growth. The successful candidate will oversee key accounting functions while demonstrating expertise in financial reporting and reconciliation.</p><p><br></p><p>Responsibilities:</p><p>• Manage month-end close processes to ensure timely and accurate reporting.</p><p>• Oversee general ledger activities, ensuring compliance with accounting standards.</p><p>• Conduct financial statement audits and collaborate with external auditors as needed.</p><p>• Perform account reconciliations and resolve discrepancies effectively.</p><p>• Prepare and review journal entries to maintain accurate financial records.</p><p>• Analyze profit and loss statements, providing insights into financial performance.</p><p>• Coordinate with e-commerce and retail partners to ensure accurate financial tracking.</p><p>• Identify process improvements to enhance efficiency within the accounting function.</p><p>• Mentor and guide entry-level accounting staff, fostering skill development.</p><p>• Collaborate across departments to support organizational goals.</p>
  • 2025-09-16T17:53:48Z
Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
  • 2025-09-04T14:19:21Z
Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
  • 2025-09-04T14:14:22Z
Senior Fullstack Developer
  • New York, NY
  • onsite
  • Permanent
  • 150000.00 - 180000.00 USD / Yearly
  • We are looking for an experienced Senior Fullstack Developer to drive the development of cutting-edge features and APIs for our proprietary Content Management System platform. This role offers the opportunity to work with modern technologies and contribute to scalable, high-performance software solutions that enhance the delivery and monetization of media content in live events, stadiums, and broadcasts. Collaboration with cross-functional teams will be a key aspect of this position, ensuring impactful and efficient software development.<br><br>Responsibilities:<br>• Design and develop innovative features and RESTful APIs for the company’s Content Management System platform.<br>• Maintain and improve the existing codebase built with React, Node.js, Java, Python, and PostgreSQL.<br>• Optimize application performance, scalability, and reliability to support high-demand environments.<br>• Work closely with product managers, designers, and engineers to translate business requirements into technical solutions.<br>• Conduct code reviews, participate in architecture discussions, and contribute to technical planning.<br>• Ensure adherence to best practices in software development, testing, and deployment processes.<br>• Troubleshoot and resolve production issues promptly to minimize disruptions.<br>• Provide guidance to less experienced developers and foster a culture of collaboration and continuous improvement within the team.
  • 2025-09-10T15:49:04Z
Senior DevOps Engineer
  • Nutley, NJ
  • onsite
  • Permanent
  • 125000.00 - 175000.00 USD / Yearly
  • We are looking for a Senior DevOps Engineer to join our dynamic team in Nutley, New Jersey. This is an exciting opportunity to take a leadership role in shaping the infrastructure and operational excellence of a fast-scaling ecommerce and live commerce platform. As the technical lead for DevOps, you will play a pivotal role in driving innovation, reliability, and scalability for a product that is redefining digital marketplaces.<br><br>Responsibilities:<br>• Design and optimize cloud infrastructure to support the scalability and performance of our ecommerce platform.<br>• Implement and manage robust CI/CD pipelines to streamline development and deployment processes.<br>• Monitor system health and establish best practices for observability and incident response.<br>• Collaborate with product and executive teams to align technical strategies with business goals.<br>• Develop and maintain comprehensive DevOps documentation and workflows.<br>• Mentor and guide less experienced developers and contribute to a high-performing engineering culture.<br>• Identify and address security vulnerabilities and ensure compliance with industry standards.<br>• Advocate for DevOps principles across the organization, fostering a culture of reliability and scalability.<br>• Coordinate with external engineering partners and internal teams for seamless feature development.
  • 2025-08-18T12:28:42Z
Sr. Software Engineer
  • New York, NY
  • onsite
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • We are looking for a Senior Software Engineer with expertise in full-stack development to lead the creation of innovative tools that optimize sales processes and dealership operations. This role requires close collaboration with product managers and stakeholders to deliver impactful solutions while mentoring a team of engineers. The ideal candidate will have a strong technical background and a passion for building scalable, high-performance systems.<br><br>Responsibilities:<br>• Design and develop tools to streamline sales workflows, dealership management, and client onboarding.<br>• Collaborate with product managers and stakeholders to determine requirements and deliver effective technical solutions.<br>• Architect and implement both backend services and user-friendly frontend interfaces.<br>• Provide mentorship and technical guidance to two full-stack engineers, fostering their growth and development.<br>• Integrate third-party APIs and internal systems to automate manual processes and improve efficiency.<br>• Oversee the entire lifecycle of feature delivery, ensuring robustness, scalability, and reliability.<br>• Conduct code reviews and participate in architectural discussions to maintain high coding standards.<br>• Work cross-functionally to align technical direction with business goals.
  • 2025-09-10T15:49:04Z
Project Manager
  • New York, NY
  • onsite
  • Temporary
  • 95.00 - 110.00 USD / Hourly
  • <p>We are looking for an experienced Project Manager to join our team in New York, New York. This is a long-term contract position where you will play a pivotal role in supporting product security initiatives and managing critical projects within the organization. The ideal candidate will bring expertise in cybersecurity, cloud technologies, and project management methodologies, ensuring smooth execution and delivery of objectives.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day project tasks and ensure requirements are accurately tracked using Jira.</p><p>• Collaborate with the Security Automation and Cloud teams to align project goals and timelines.</p><p>• Participate in agile scrum meetings and contribute to delivering solutions within two-week sprint cycles.</p><p>• Help prioritize tasks and assignments to streamline workflows and meet deadlines.</p><p>• Provide weekly status updates to the Project Management Lead, highlighting progress and addressing challenges.</p><p>• Coordinate with cross-functional teams to ensure seamless integration of security measures across products.</p><p>• Take on a Scrum Master role when necessary, leading and managing scrum sessions to enhance team productivity.</p><p>• Monitor cloud environments, including Azure, to support security and automation initiatives.</p><p>• Ensure adherence to cybersecurity standards and best practices across all project phases.</p>
  • 2025-09-08T14:44:17Z
Client Service Director - Banking Treasury Services
  • New York, NY
  • onsite
  • Permanent
  • 200000.00 - 240000.00 USD / Yearly
  • <p>Robert Half Financial Services are currently recruiting for a Client Service Director role for Treasury Services of a global Bank located in downtown Manhattan New York. Our client requires 12+ years Client Services, Relationship Management or Prime Services experience within a global Bank, with knowledge of Treasury Services or Treasury Operations. The clients are large financial institutions, and this role assists with escalated queries and partner with the senior sales directors. The role is 4 days per week in the downtown Manhattan office.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Provide support for Escalations, Client Due Diligence, etc. reporting to Global Head, and Liaising w/Service Directors, Segment Heads, key stakeholders, etc.</li><li>Represent Global Client Service, leading Incidents, driving Client Engagement, Communication, etc. </li><li>Ensuring appropriate oversight & governance of our Risk & Control Framework</li><li>Strategize with key stakeholders to drive an intentional, ongoing transformation agenda (tactical & strategic)</li><li>Enhance & maintain robust, healthy partnerships with key stakeholders (internally & externally)</li><li>Oversee Team Governance & Structure: recruiting, retention, improve & maintain Voice of the Employee and Voice of the Client survey results, etc.</li><li>Lead with Thought, People/Client driven focus adhering to management policies and guidelines; cultivating Team Culture & Talent; embedding ongoing transformation principles</li><li>Mentor through ongoing coaching & development; continuing to strengthen your personal development needs</li><li>Gain & leverage a sound understanding of organizational hierarchy, to drive key strategic business needs (on/offshore)</li><li>Meet target objectives (performance, behavior, productivity & risk); achieve training journey requirements </li></ul>
  • 2025-08-27T18:14:11Z
Backend Software Engineer
  • New York, NY
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • We are looking for a skilled Backend Software Engineer to join our dynamic team in New York, New York. In this role, you will design and build scalable backend services, contribute to API development, and work on database management to support our real estate technology platform. This position offers the opportunity to collaborate with cross-functional teams to deliver high-quality, secure, and efficient software solutions.<br><br>Responsibilities:<br>• Develop and maintain backend systems and APIs for our real estate technology platform to ensure scalability and reliability.<br>• Collaborate with product managers, senior engineers, and other stakeholders to deliver software solutions in an agile environment.<br>• Troubleshoot and resolve software issues, optimize performance, and refactor legacy systems as needed.<br>• Write clean, modular, and well-documented code while adhering to best practices in software development.<br>• Create and maintain unit and integration tests to ensure the quality and stability of backend systems.<br>• Manage and optimize relational and non-relational databases, including migrations and modifications.<br>• Participate in DevOps processes such as deployment, environment configuration, and CI/CD workflows.<br>• Support internal teams by explaining backend features, integrations, and APIs to enhance adoption and usability.
  • 2025-09-10T19:34:13Z
Applications Architect
  • West Trenton, NJ
  • onsite
  • Permanent
  • 160000.00 - 200000.00 USD / Yearly
  • We are looking for an experienced Applications Architect to join our team in West Trenton, New Jersey. In this role, you will play a pivotal part in designing and implementing scalable and secure solutions for our insurance platforms. This position requires close collaboration with stakeholders to ensure alignment between technical strategies and organizational objectives.<br><br>Responsibilities:<br>• Design and lead the architecture of insurance systems, including Guidewire platforms such as PolicyCenter, BillingCenter, and ClaimCenter.<br>• Collaborate with stakeholders to transform business requirements into technical solutions that are secure, scalable, and efficient.<br>• Provide technical leadership and mentorship to development teams utilizing Guidewire, .NET, or Java technologies.<br>• Ensure adherence to enterprise architecture standards and promote best practices across all technical solutions.<br>• Oversee the integration of Guidewire systems with external platforms, including payment systems, data warehouses, and document management tools.<br>• Conduct research on emerging technologies and recommend their adoption to enhance system capabilities.<br>• Develop and maintain technical documentation to streamline implementation processes.<br>• Partner with product managers and engineering teams to align technology solutions with business priorities.<br>• Monitor system performance and address any architectural challenges.<br>• Support ongoing system upgrades and ensure compatibility with long-term technology strategies.
  • 2025-08-27T19:08:47Z
Account Executive/Sales Representative
  • Eatontown, NJ
  • remote
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a dynamic Account Executive/Sales Representative to join our team in the Eatontown, New Jersey area. This role focuses on driving business growth by identifying new opportunities and nurturing relationships within the logistics, 3PL, and warehousing sectors. The ideal candidate will possess strong sales expertise, industry knowledge, and the ability to work both independently and collaboratively with the sales team.</p><p><br></p><p>Responsibilities:</p><p>• Identify and pursue new business opportunities in the B2B logistics, 3PL, and warehousing markets.</p><p>• Build and sustain long-term relationships with existing clients to ensure satisfaction and repeat business.</p><p>• Deliver engaging sales presentations and product demonstrations tailored to client needs.</p><p>• Conduct market research to stay updated on industry trends, competitor activities, and emerging opportunities.</p><p>• Achieve or exceed sales quotas through effective pipeline management and deal closures.</p><p>• Represent the company at trade shows and networking events to promote services and generate leads.</p><p>• Create and present customized proposals and quotations for potential clients.</p><p>• Maintain detailed records of sales activities, customer interactions, and opportunities using company CRM systems.</p><p>• Collaborate with internal teams to ensure smooth service delivery and address client concerns effectively.</p>
  • 2025-09-04T18:39:09Z
Photo Retoucher
  • Saddle Brook, NJ
  • onsite
  • Temporary
  • 25.00 - 25.00 USD / Hourly
  • <p>We are looking for a talented and meticulous Photo Retoucher to join our team in northern New Jersey. This is a long-term contract position that requires consistent onsite availability. The ideal candidate will bring advanced retouching skills, a keen eye for detail, and the ability to produce visually compelling imagery that aligns with our brand.</p><p><br></p><p>Responsibilities:</p><p>• Enhance product images by correcting inaccuracies, removing imperfections, and cleaning up backgrounds.</p><p>• Perform compositing, perspective adjustments, and refine lighting and shadows to achieve detail-oriented visuals.</p><p>• Ensure color precision by referencing physical samples or provided materials.</p><p>• Coordinate multiple image angles to create cohesive sets for various projects.</p><p>• Conduct thorough quality checks to ensure all images meet production standards.</p><p>• Collaborate closely with the Director of Photo to maintain brand consistency across deliverables.</p><p>• Execute adjustments and edits promptly to meet tight deadlines.</p><p>• Organize and maintain assets with clear file naming conventions.</p><p>• Prepare high-quality images optimized for both digital and print outputs.</p><p><br></p><p>02720-0013278520</p><p><br></p>
  • 2025-09-17T12:58:44Z
VP Investor Relations
  • Jersey City, NJ
  • remote
  • Permanent
  • 280000.00 - 310000.00 USD / Yearly
  • <p>Our client is looking for an experienced Vice President of Investor Relations to join a leading publicly traded global company in Jersey City, New Jersey. In this key leadership role, you will act as the primary liaison between the organization and its stakeholders, ensuring effective communication of financial performance and strategic initiatives. This position offers flexibility, with the option to work remotely or on-site two days per week for candidates based on the East Coast.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive investor relations strategies that align with the company's financial goals and long-term vision.</p><p>• Act as the primary point of contact for investors, analysts, and other stakeholders, ensuring clear and consistent communication.</p><p>• Manage and oversee financial reporting processes, including annual budgets and month-end close activities.</p><p>• Prepare and deliver presentations to investors, highlighting key business developments and financial performance.</p><p>• Collaborate with executive leadership to shape the company's narrative for the investment community.</p><p>• Analyze market trends and competitor activities to provide insights that drive strategic financial decisions.</p><p>• Ensure compliance with regulatory requirements and maintain transparency in all investor-related communications.</p><p>• Lead initiatives to attract and retain institutional investors by fostering strong relationships and trust.</p><p>• Monitor and evaluate the effectiveness of investor relations programs, making improvements as needed.</p><p>• Coordinate with internal teams to gather accurate data and reports for investor updates.</p>
  • 2025-09-02T15:14:02Z
Procurement Analyst
  • Bergen County, NJ
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a dedicated Planning Analyst to join our manufacturing team in Bergen County, New Jersey. In this role, you will oversee customer portfolios and projects, ensuring that all processes are managed efficiently and in alignment with organizational procedures. The ideal candidate will foster strong relationships with customers, maintain detailed tracking systems, and communicate effectively to drive project success and enhance client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer portfolios and assigned projects, ensuring all activities align with organizational processes and departmental guidelines.</p><p>• Clarify customer requirements, including product specifications and delivery timelines, to ensure accurate processing.</p><p>• Monitor and track project details such as timelines, risks, and customer information to maintain exceptional organization.</p><p>• Provide timely updates to customers and internal teams, addressing potential risks to project timelines and ensuring proactive communication.</p><p>• Build customer loyalty by maintaining strong relationships, offering consistent follow-ups, and anticipating customer needs.</p><p>• Collaborate across departments to share critical information related to customer orders and lead times for seamless project execution.</p><p>• Respond promptly to inquiries from internal and external stakeholders, maintaining detailed documentation of all project tasks.</p><p>• Mentor and support Project Managers within the Customer Service team by sharing expertise and best practices.</p><p>• Uphold the company’s commitment to service excellence through effective communication and proactive problem-solving.</p><p>• Perform additional duties as assigned by management to support organizational objectives.</p>
  • 2025-09-11T15:04:38Z
Sr VP, Market Research & Insights
  • Montvale, NJ
  • onsite
  • Permanent
  • 200000.00 - 250000.00 USD / Yearly
  • We are looking for an experienced leader to oversee market research initiatives and provide strategic insights that drive business decisions. This role requires a deep understanding of data visualization, clinical trial operations, and productivity analysis to support organizational goals. Based in Montvale, New Jersey, this position offers an opportunity to shape research strategies and deliver impactful results.<br><br>Responsibilities:<br>• Lead the development and execution of market research strategies to support organizational objectives.<br>• Create charts, graphs, and other visualizations to present complex data in an accessible format.<br>• Oversee clinical trial operations to ensure alignment with research objectives and compliance standards.<br>• Manage facility-related research to improve operational efficiency and resource allocation.<br>• Analyze productivity metrics to identify opportunities for optimization and growth.<br>• Collaborate with stakeholders to provide actionable insights derived from research findings.<br>• Evaluate medical coverage trends as part of comprehensive market analysis efforts.<br>• Develop reports and presentations that effectively communicate research results to executive leadership.<br>• Maintain awareness of industry trends and best practices to ensure innovative approaches to market research.<br>• Mentor and guide team members to enhance their skills and contribute to project success.
  • 2025-09-08T19:48:52Z
Account Specialist, Lead
  • Warren, NJ
  • onsite
  • Temporary
  • 27.00 - 28.00 USD / Hourly
  • <p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
  • 2025-08-20T19:54:25Z
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