<p>We are looking for a dedicated Customer Service Representative for our client in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in addressing customer inquiries, ensuring satisfaction, and maintaining records of interactions. This position offers the opportunity to work both independently and collaboratively to provide exceptional service and support.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries and provide accurate information to resolve issues efficiently.</p><p>• Identify service concerns and determine whether they can be addressed by the customer service team or need escalation.</p><p>• Resolve customer issues within your authority, including areas such as underwriting, claims, accounting, and marketing.</p><p>• Redirect unresolved matters to the appropriate department for further assistance.</p><p>• Maintain detailed records of customer interactions and service inquiries.</p><p>• Analyze trends in customer concerns and communicate findings to support root cause analysis.</p><p>• Greet visitors professionally and manage their access to the building if working at the front desk.</p><p>• Assist with administrative tasks such as preparing and assembling renewal mailings when needed.</p><p>• Perform additional duties as assigned by your supervisor to support the team.</p>
<p>Robert Half is currently seeking a skilled <strong>HR Assistant</strong> to join a local Human Resources department. This opportunity is ideal for professionals who excel in a fast-paced environment and value discretion, organizational strength, and a collaborative mindset.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Support day-to-day HR operations, including maintaining employee records, scheduling interviews, and onboarding new hires.</li><li>Assist in the administration of benefits, payroll changes, and timekeeping processes.</li><li>Serve as a point of contact for employee inquiries, resolving concerns professionally and confidentially.</li><li>Prepare HR documents, reports, and presentations as needed.</li><li>Help coordinate training sessions, company events, and employee engagement initiatives.</li><li>Maintain compliance with policies, procedures, and regulatory requirements.</li></ul>
<p>Robert Half is searching for a highly skilled <strong>Executive Assistant</strong> to provide confidential, strategic support to executive leadership within a well-known organization in the Lehigh Valley. This is a unique opportunity to play a key role in a dynamic, forward-thinking company, supporting their mission and day-to-day operations at the highest level.</p><p><br></p><p>Responsibilities:</p><ul><li>Act as a trusted gatekeeper, managing complex calendars, scheduling meetings across multiple time zones, and coordinating extensive travel arrangements.</li><li>Prepare, review, and manage sensitive communications, including reports, presentations, and correspondence.</li><li>Liaise with internal and external stakeholders, ensuring seamless collaboration and prompt follow-up on critical matters.</li><li>Support executive priorities by tracking deliverables, managing project timelines, and anticipating organizational needs.</li><li>Participate in confidential meetings, draft agendas and meeting minutes, and ensure action items are tracked to completion.</li><li>Support company initiatives by assisting with workflow automation and collaborating with cross-functional teams on process improvements.</li><li>Handle confidential information with the utmost discretion, integrity, and professionalism.</li></ul><p><br></p>
We are looking for an experienced Defense Litigation Legal Assistant to join our team in Wilmington, Delaware. In this role, you will support a small healthcare-focused legal practice consisting of three attorneys. This is a long-term contract position that requires a strong background in civil and insurance defense litigation.<br><br>Responsibilities:<br>• Coordinate and manage e-filing processes for legal documents across various court systems.<br>• Prepare and file court pleadings, motions, and other legal paperwork to ensure timely submissions.<br>• Maintain and update attorneys' calendars, including scheduling court appearances, meetings, and deadlines.<br>• Support defense litigation efforts by organizing case files, conducting research, and compiling necessary documentation.<br>• Assist attorneys with insurance defense litigation tasks, ensuring accuracy and compliance with legal requirements.<br>• Communicate effectively with clients, court personnel, and opposing counsel to facilitate case progress.<br>• Handle healthcare-related legal matters, providing administrative assistance and documentation as needed.<br>• Ensure all court filings and legal procedures adhere to jurisdictional rules and regulations.<br>• Organize and prioritize tasks in a fast-paced legal environment to meet deadlines efficiently.
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are looking for an organized and detail-oriented Project Assistant to support construction-related projects in Pottstown, Pennsylvania. In this position, you will play a key role in coordinating schedules, managing project timelines, and ensuring smooth communication within the team. This hybrid role will require occasional onsite presence after an initial period of training.<br><br>Responsibilities:<br>• Coordinate and maintain project schedules, ensuring all deadlines and milestones are met.<br>• Assist in managing construction project timelines and deliverables with precision.<br>• Organize and maintain project-related documentation, including scanning and filing.<br>• Support master scheduling efforts to align resources and tasks effectively.<br>• Communicate with team members to ensure clarity and alignment on project goals.<br>• Monitor project progress and report any delays or issues to management.<br>• Collaborate with stakeholders to streamline workflow and enhance project efficiency.<br>• Manage administrative tasks to support the overall project execution.<br>• Utilize Microsoft Office tools to create and update reports, schedules, and project documentation.
Job Title: Executive Assistant to President — On-Site (Delaware)<br><br>Company: Confidential Technology & Services Company<br><br>Location: Delaware — On-site<br><br>Employment Type: Full-time, Exempt (Salary), $70,000 - $110,000/Year<br><br>Keys: 8+ years of experience providing senior executive support + Project Management, experience in technology environment a plus.<br><br><br><br>About the Role<br><br><br><br>We are seeking a seasoned Executive Assistant to support the President of a fast-moving technology and services organization. This role is a high-impact, hands-on partner to the President and will combine tactical calendar and travel management with strategic project coordination, cross-functional program oversight, and confidential communications support. You’ll translate executive priorities into clear action across the business and ensure timely follow-through.<br><br><br><br>What You’ll Do<br><br><br><br>Manage the President’s complex calendar and commitments with strategic prioritization.<br>Arrange domestic and international travel logistics and itineraries.<br>Prepare comprehensive briefing materials, meeting agendas, and decision frameworks.<br>Attend key meetings; capture decisions, action items, owners, and deadlines; and provide real-time executive summaries.<br>Serve as the President’s eyes and ears across the organization — identify trends, risks, and opportunities and proactively escalate issues with proposed solutions.<br>Maintain a centralized action tracking system and follow up to ensure commitments are completed.<br>Coordinate cross-departmental projects, especially those involving IT, engineering, platform operations, and technology partnerships.<br>Handle sensitive and confidential information with discretion and professionalism.<br><br><br>What We’re Looking For<br><br><br><br>8+ years of experience providing senior executive support.<br>Proven ability to manage complex, ambiguous situations with minimal supervision.<br>Exceptional written and verbal communication skills; able to synthesize complex information for diverse audiences.<br>Strong project/program management skills — comfortable tracking multiple initiatives and driving accountability.<br>Advanced proficiency in Microsoft Office (PowerPoint, Excel, Word).<br>Excellent organizational skills and ability to manage competing priorities.<br>Strong interpersonal presence; ability to build credibility and influence across all levels.<br><br><br>Preferred<br><br><br><br>Experience supporting a Group President, CEO, or similarly senior leader.<br>Background in financial services or technology organizations.<br>Familiarity with collaborative/productivity tools such as Slack, Jira/Shortcut, Figma, and Salesforce.<br><br><br>Why Join Us<br><br><br><br>Be a core partner to senior leadership at a technology-focused organization.<br>High-visibility role with meaningful impact on strategy and execution.<br>Collaborative, fast-paced environment where initiative and ownership are rewarded.<br><br><br>Equal Opportunity<br><br><br><br>We are an equal opportunity employer and welcome applicants from all backgrounds. Reasonable accommodations are available for candidates with disabilities.<br><br><br><br>How to Apply<br><br><br><br>Please submit your resume and a brief cover letter highlighting relevant executive support and program management experience via LinkedIn Easy Apply or to the contact method listed on this posting.
<p>Our client is seeking dedicated Legal Assistant to join a rockstar team in Wilmington, Delaware. This role offers an excellent opportunity to support attorneys and clients in a collaborative and fast-paced environment. The ideal candidate will possess strong organizational skills, a proactive mindset, and the ability to efficiently handle multiple priorities while maintaining professionalism. A terrific opportunity to join an international law firm operating at the highest caliber. </p><p><br></p><p>If you are interested in being considered immediately, please reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Prepare, revise, and finalize legal documents, correspondence, and case-related materials with accuracy and attention to detail.</p><p>• Organize and maintain both physical and electronic legal files to ensure accessibility and accuracy.</p><p>• Manage case-related tasks such as updating databases, tracking documentation, and coordinating the delivery of executed materials.</p><p>• Serve as a liaison between attorneys, clients, opposing counsel, and courts, ensuring clear communication and professionalism.</p><p>• Handle administrative responsibilities including attorney time tracking, expense reporting, and travel arrangements.</p><p>• Collaborate with paralegals, coordinators, and other team members to provide comprehensive legal support.</p><p>• Assist with overflow work and special projects, applying problem-solving skills and adaptability.</p><p>• Utilize e-filing systems and calendaring tools to manage deadlines and ensure compliance.</p><p>• Format and edit documents for consistency and adherence to firm standards.</p>
NEW OPPORTUNITY in Huntingdon Valley for a full or part time Bookkeeper/Administrative Assistant for a busy and growing Tax Office. This position is 100% on site and will begin immediately. The hours for this position are flexible and can be part time or full time.<br><br>In this role you will complete complex bank reconciliations and prepare them for CPA review. Experience using QuickBooks Desktop and QuickBooks online is required. <br><br>You will also be asked to assist with:<br>Supporting the preparation and assembly of tax returns.<br>Performing data entry and other administrative functions.<br>Collaborating with the team to streamline operational processes.<br><br>Qualifications:<br>Previous bookkeeping experience is required.<br>Strong numerical and organizational skills.<br>High attention to detail and adaptability to learn in a fast-paced environment.<br>Reliable, self-starter, and team-oriented with excellent communication skills.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1870. Thank you!
<p>Robert Half is looking for a meticulous and organized Trust Assistant to join our client's team in Delaware. In this Trust Assistant role, you will support trust administration processes by handling accounting tasks, maintaining records, and assisting with investment-related documentation. This position requires a strong attention to detail and the ability to manage multiple responsibilities effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Establish and maintain new trust accounts by accurately inputting data into accounting and custody systems.</li><li>Process a variety of bulk transactions, including fees, appraisals, tax payments, and security litigation settlements.</li><li>Record recurring transactions from the custody system into the trust accounting system to ensure accurate shadow posting.</li><li>Handle ad-hoc transactions and verify pricing details for accuracy.</li><li>Assist in the preparation, distribution, and proper filing of investment subscription and redemption documentation.</li><li>Compile and assemble materials for meeting books to support administrative and investment discussions.</li><li>Organize and maintain electronic and physical filing systems for the Trust Administration department.</li><li>Update and manage trust department databases and logs to ensure accurate and current information.</li><li>Support occasional in-office client meetings by managing room setup, ordering supplies, and post-meeting cleanup.</li></ul>
<p>Robert Half is looking for a meticulous and organized Trust Assistant to join our client's team in Delaware. In this Trust Assistant role, you will support trust administration processes by handling accounting tasks, maintaining records, and assisting with investment-related documentation. This position requires a strong attention to detail and the ability to manage multiple responsibilities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Establish and maintain new trust accounts by accurately inputting data into accounting and custody systems.</p><p>• Process a variety of bulk transactions, including fees, appraisals, tax payments, and security litigation settlements.</p><p>• Record recurring transactions from the custody system into the trust accounting system to ensure accurate shadow posting.</p><p>• Handle ad-hoc transactions and verify pricing details for accuracy.</p><p>• Assist in the preparation, distribution, and proper filing of investment subscription and redemption documentation.</p><p>• Compile and assemble materials for meeting books to support administrative and investment discussions.</p><p>• Organize and maintain electronic and physical filing systems for the Trust Administration department.</p><p>• Update and manage trust department databases and logs to ensure accurate and current information.</p><p>• Support occasional in-office client meetings by managing room setup, ordering supplies, and post-meeting cleanup.</p>
<p>Robert Half is on the hunt for a Consulting Assistant who can bring a dynamic energy to our dynamic client's team. We value positivity, problem-solving skills and meticulous attention to detail. If you're hard-working, organized and compassionate, looking for an entry-level opportunity where you can make an actual impact in workplaces nationwide, this could be for you.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide day-to-day administrative and project support to a team of consultants, ensuring smooth operations.</li><li>Create impactful PowerPoint presentations for executive-level audiences.</li><li>Document detailed notes during client meetings to capture key insights and action items.</li><li>Collaborate with consultants to develop reports, such as focus group summaries, executive summaries, and data analyses.</li><li>Accompany Senior Consultants on client visits, with travel required up to 15% of the time.</li><li>Engage in cross-functional training across departments, including sales, marketing, and consulting, to broaden expertise.</li></ul>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>Established real estate firm is looking to hire an articulate, Assistant Controller with proven property accounting expertise. This role involves maintaining internal controls, supporting strategic financial initiatives, preparing monthly account reconciliations, coordinating financial tax audits, monitor and analyze account data, overseeing the month end close process, entering general ledger activities, and staying updated on changes in accounting standards and regulations to ensure ongoing financial health and growth. The ideal Accounting Manager will have solid financial analysis skillset, excellent communication and interpersonal skills, a strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Supervise and lead the accounting team, including accounts payable/receivable and general ledger</p><p>· Manage month-end and year-end closings</p><p>· Coordinate and support external audits</p><p>· Assist in the preparation of budgets and financial forecasts</p><p>· Oversee tax filings ensuring compliance with local, state and federal regulations</p><p>· Prepare monthly, quarterly, and annual financial reports/statements</p><p>· Analyze financial data and provide insights to senior management</p><p>· Support system implementations, upgrades, and process automation projects</p><p>· Monitor and track internal assets and expenditures</p>
<p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
<p>We have partnered with a reputable services company on their search for a Assistant Payroll Manager with in-depth knowledge of large organization payroll procedures, regulations, and compliance requirements. In this role, you will oversee the processing of bi-weekly payroll ensuring policies and procedures are being followed, review and approve payroll adjustments, assist with payroll transformation initiatives, deductions, and withholdings, maintain accurate payroll records and employee data, assist with the month end close process, manage the performance of the payroll department, and prepare the annual payroll budget. Overall, as the Assistant Payroll Manager you will ensure the effective use of internal plans and positive employee relations while overseeing the payroll process for the company.</p><p><br></p><p>Primary Duties</p><p>· Oversee payroll payments both electronic and paper</p><p>· Record payroll transactions</p><p>· Process financial disbursements and deductions</p><p>· Provide management with payroll reports</p><p>· Assist with adjustments and payment inquiries</p><p>· Review and compute wages</p><p>· Maintain and update employee records</p><p>· Recommend areas of improvement</p><p>· Ad-hoc payroll projects</p><p>· Support other functions as assigned</p>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>Are you passionate about managing schedules, coordinating projects, and ensuring effective communication with customers? We’re on the lookout for a dynamic Scheduling and Operations Coordinator to oversee work planning, scheduling tasks, and customer communications for Metering and Distributed Energy Resources (DER) projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>In this role, you’ll be responsible for:</p><ul><li>Managing and scheduling tasks from immediate execution (T-0) through future planning stages (T-4) for work completed both internally and by contractors.</li><li>Coordinating all Metering and DER-related schedules to ensure timely execution of projects.</li><li>Communicating directly with customers regarding plans, expectations, and timelines for non-large PES projects.</li><li>Tracking the status of contractor projects within the T-4 timeline and adjusting schedules as needed while coordinating with field supervisors.</li><li>Hosting regular work plan meetings with field supervisors, contractors, and planning coordinators to discuss priorities, share updates, and ensure alignment on work expectations and statuses for both the current week and future weeks.</li></ul>
<p>Are you ready to make every customer interaction count? Our client is seeking passionate Call Center Agents to join their growing team. If you thrive in fast-paced environments, love helping people, and enjoy working with cutting-edge technology, this is your opportunity!</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Handle inbound and outbound calls with professionalism and empathy.</li><li>Resolve customer inquiries efficiently and accurately.</li><li>Document interactions and solutions using company tools.</li><li>Support team goals while delivering outstanding customer experiences.</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>Robert half is seeking a dependable and proactive <strong>Customer Service Representative</strong> for a confidential opportunity at a leading organization. This is an excellent chance to join a company focused on innovation and high ethical standards, allowing you to contribute to a dynamic and customer-driven environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the primary contact for customers via phone, email, and chat, delivering prompt and professional support.</li><li>Resolve inquiries, provide product or service information, and address issues to ensure customer satisfaction.</li><li>Document customer interactions accurately and follow up to guarantee resolution.</li><li>Collaborate with internal departments to expedite solutions and relay customer feedback.</li><li>Maintain and update customer records, adhering to company policies and confidentiality.</li></ul><p><br></p>
<p>Robert Half is seeking a highly motivated Customer Service Representative to join a local team. This role is ideal for a professional who excels in providing outstanding support to clients, demonstrates strong mathematical abilities, and possesses proficiency with Microsoft Suites.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Accurately process orders, returns, and account changes while applying strong math skills to verify billing, discounts, and calculations.</li><li>Use Microsoft Suites (Excel, Word, Outlook, and PowerPoint) to document interactions, track case status, and generate customer reports.</li><li>Resolve customer issues and follow up to ensure satisfaction and retention.</li><li>Collaborate with internal teams to ensure efficient problem-solving and seamless client experience.</li><li>Maintain high attention to detail in all communications and data entry.</li></ul><p><br></p>
<p>We are looking for a Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an excellent opportunity to contribute to customer support operations while utilizing organizational and data management skills. The ideal candidate will have experience with CRM systems and be comfortable handling data entry, customer interactions, and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to sales producers by streamlining sales processes and supporting lead and sales generation efforts.</p><p>• Manage and update client information within a CRM system, ensuring data accuracy and reliability.</p><p>• Perform detailed data entry tasks, including correcting errors and reorganizing spreadsheets for integration into the CRM system.</p><p>• Collaborate with data analysts to ensure accurate data migration and system updates.</p><p>• Handle customer inquiries through inbound and outbound calls, emails, and other communication channels.</p><p>• Maintain schedules by coordinating appointments and managing calendars.</p><p>• Utilize Microsoft Excel for data formatting, sorting, and organizing.</p><p>• Prepare well-organized documents and presentations using Microsoft Word and PowerPoint.</p><p>• Ensure timely responses to customer correspondence while maintaining a high level of service.</p><p>• Monitor and address system inconsistencies to improve operational efficiency.</p>
